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10 results for Help Desk Tier 3 in Orange, CA

Service Desk Engineer
  • Burbcank, CA
  • onsite
  • Contract / Temporary to Hire
  • 34.00 - 36.00 USD / Hourly
  • <p>Robert Half is currently seeking a Service Desk Engineer for a client located in Burbank, CA. Service Desk Engineer will be responsible for assisting end users that are remote with support via phone, email, etc.</p><p><br></p><p><strong>Must Haves:</strong></p><ul><li>VP Level support</li><li>Strong in JAMF/ MDM platform management</li><li>ITAM Maintenance</li><li>Window 11 migrations</li><li>MFA Set up</li><li>Imaging</li><li>iOS and Android </li></ul><p><br></p><p><br></p>
  • 2025-10-17T17:24:22Z
Help Desk Analyst II
  • Rancho Dominguez, CA
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for an experienced Help Desk Analyst II to join our team on a contract basis in Rancho Dominguez, California. In this role, you will provide technical support to end-users, troubleshoot a variety of hardware and software issues, and ensure smooth operations across IT systems. This is an excellent opportunity to apply your problem-solving skills and technical expertise in a dynamic environment.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets and provide effective resolutions to technical issues.<br>• Troubleshoot and resolve hardware and software problems on devices running Microsoft Windows.<br>• Manage user accounts and permissions using Active Directory, ensuring secure access.<br>• Provide guidance and support for Windows 10-related queries and issues.<br>• Collaborate with team members to identify and implement process improvements within IT support.<br>• Deliver clear and precise communication to users regarding issue resolution and technical guidance.<br>• Maintain accurate documentation of technical issues and their resolutions.<br>• Monitor system performance and escalate complex issues to the appropriate teams.<br>• Ensure adherence to IT policies and procedures while addressing user concerns.
  • 2025-10-15T23:08:45Z
Sr. Tech Support
  • Hawthorne, CA
  • onsite
  • Temporary
  • 45.00 - 47.00 USD / Hourly
  • We are looking for a highly skilled Sr. Tech Support specialist to join our team in Hawthorne, California. This long-term contract role requires a detail-oriented and experienced individual to provide advanced technical support and ensure seamless IT operations in a hybrid cloud environment. The position involves onsite support, addressing complex technical issues, and maintaining user satisfaction through excellent communication and problem-solving skills.<br><br>Responsibilities:<br>• Deliver onsite technical support five days a week, providing coverage for 8-hour shifts.<br>• Troubleshoot and resolve complex Tier 3 technical issues, primarily on PCs, with some Mac support, including connectivity to cloud services and Microsoft tenants.<br>• Manage and maintain security policies and device configuration using Intune.<br>• Oversee user onboarding and offboarding processes through EntraID.<br>• Provide expertise in Microsoft technologies, such as Office 365, SharePoint, Exchange, and Intune, to support business operations.<br>• Collaborate with team members to ensure optimal functionality of network components, including switches and firewalls, with a preference for experience in Ubiquiti systems.<br>• Apply a solid understanding of networking fundamentals, including subnetting and network architecture, to address connectivity challenges.<br>• Communicate effectively with users and team members, both verbally and in writing, to deliver excellent customer service.<br>• Ensure adherence to best practices and avoid testing in live production environments.<br>• Maintain consistent support throughout the contract period, ensuring continuity and high-quality service delivery.
  • 2025-09-30T17:49:05Z
Help Desk Analyst
  • Los Angeles, CA
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
  • 2025-10-08T23:54:23Z
Litigation Secretary
  • Orange, CA
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>Are you a skilled <strong>Litigation Secretary</strong> looking for an exciting opportunity to showcase your expertise in a dynamic and fast-paced legal environment? Our client is seeking an organized and detail-oriented professional to support a thriving litigation practice. If you excel under pressure, have exceptional organizational and multitasking skills, and are passionate about providing top-tier support, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p>As a Litigation Secretary, you will be a critical member of the legal team, ensuring seamless support through:</p><ul><li><strong>Case Management</strong>: Organizing, maintaining, and updating case files, pleadings, and discovery documents.</li><li><strong>Calendaring & Scheduling</strong>: Coordinating deadlines, court dates, depositions, and meetings with attorneys, clients, and external parties.</li><li><strong>Document Preparation</strong>: Drafting, formatting, and proofreading legal documents, including correspondence, pleadings, agreements, and briefs, while ensuring confidentiality.</li><li><strong>E-Filing & Filing</strong>: Submitting documents electronically through state and federal court systems with a thorough understanding of jurisdictional requirements.</li><li><strong>Attorney Support</strong>: Managing attorney billing, timesheets, and travel arrangements while assisting with administrative and organizational tasks.</li><li><strong>Professional Communication</strong>: Acting as the point of contact for clients, opposing counsel, court personnel, and colleagues, always maintaining a professional and courteous demeanor.</li></ul><p><br></p><p><strong>Why Join This Firm?</strong></p><p>By joining this firm, you will enjoy:</p><ul><li>A supportive, collaborative, and inclusive work environment.</li><li>Competitive compensation and a comprehensive benefits package.</li><li>Opportunities for professional growth and development within a respected and established legal practice.</li></ul><p><br></p>
  • 2025-10-08T18:44:13Z
Business Litigation Associate
  • Orange County, CA
  • onsite
  • Permanent
  • 150000.00 - 220000.00 USD / Yearly
  • <p>A prestigious and highly regarded complex litigation firm is actively seeking a talented <strong>Litigation Associate</strong> to join their exceptional team. This is a remarkable opportunity to work with some of the brightest legal minds in the industry on high-profile and high-stakes cases. The firm is renowned for its dynamic and challenging work, as well as its commitment to delivering outstanding results for its clients.</p><p><br></p><p>Firm Overview:</p><p>This prominent firm is known for handling some of the most complex and intricate litigation matters across a variety of industries. With a collaborative and innovative culture, the firm fosters an environment where legal professionals can thrive both personally and professionally. The firm offers the opportunity to engage in challenging, cutting-edge litigation while working alongside top-tier attorneys.</p><p><br></p><p>Key Responsibilities:</p><ul><li><strong>Manage Complex Cases:</strong> Take the lead on case strategy and execution, managing multiple high-stakes matters across various practice areas.</li><li><strong>Draft Legal Documents:</strong> Draft and prepare motions, briefs, discovery requests, and other legal documents with a high degree of precision and professionalism.</li><li><strong>Court Appearances & Trial Preparation:</strong> Represent clients in court proceedings, depositions, and assist in trial preparation, including preparing witnesses and exhibits.</li><li><strong>Client Interaction:</strong> Cultivate strong relationships with clients, providing them with timely updates and strategic legal advice.</li><li><strong>Collaborative Team Environment:</strong> Work closely with senior attorneys to refine case strategies and gain valuable mentorship while contributing your skills to the team.</li></ul><p>Qualifications:</p><ul><li><strong>3-7 years</strong> of experience in complex litigation, ideally within a law firm environment.</li><li><strong>Exceptional academic credentials</strong> from a top-tier law school.</li><li>A demonstrated ability to manage and execute complex litigation matters.</li><li>Strong research, writing, and communication skills, with an eye for detail and precision.</li><li>A proven record of <strong>career stability</strong> and a passion for long-term professional growth in litigation.</li><li>The ability to work independently while contributing effectively in a team-oriented setting.</li></ul><p>Why This Firm:</p><ul><li><strong>High-Profile Work:</strong> Work on high-impact cases that shape industries and make a real difference.</li><li><strong>Collaborative & Supportive Culture:</strong> Thrive in a firm where your voice is heard, and your contributions are valued.</li><li><strong>Career Advancement:</strong> The firm is committed to the professional development of its associates and offers a clear path for advancement within the organization.</li><li><strong>Competitive Compensation & Benefits:</strong> A highly attractive compensation package, including salary, bonuses, and comprehensive benefits.</li></ul><p>If you are a driven and ambitious litigation associate looking for the next step in your career with a leading firm, this is the opportunity for you.</p><p><br></p><p>To apply, submit resumes ONLY to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p>
  • 2025-09-19T23:05:20Z
Worker's Compensation Attorney
  • Long Beach, CA
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p>We are working with a <strong>highly stable, well-regarded law firm</strong> with a long-standing reputation in <strong>maritime and federal workers’ compensation (Longshore & DBA claims)</strong>. The firm is actively seeking a <strong>Workers’ Compensation Attorney</strong> with <strong>3+ years of experience</strong> to join their collaborative legal team.</p><p>This is an exceptional opportunity for an attorney looking for <strong>practice area depth, career stability, and a manageable caseload</strong> in a boutique environment where mentorship and work-life balance are valued.</p><p><br></p><p> Position Highlights:</p><ul><li>Handle a caseload focused on <strong>maritime and federal workers' compensation claims</strong></li><li>Conduct depositions, hearings, and motion practice</li><li>Draft legal documents and settlement agreements</li><li>Engage in case strategy and direct client interaction</li><li>Opportunity to expand into complex longshore or DBA claims with support and training</li></ul><p> Why This Firm?</p><ul><li><strong>Incredible stability</strong> – long-tenured staff and partners</li><li>Highly specialized practice with room to grow and deepen expertise</li><li>Collegial environment with <strong>mentorship from top-tier WC litigators</strong></li><li><strong>Reasonable billable expectations</strong> and strong administrative support</li><li>Competitive salary and full benefits package</li></ul><p><br></p><p> <strong>Interested?</strong></p><p> Submit your resume in Word format to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p><p> All inquiries are held in <strong>strict confidence</strong>.</p>
  • 2025-10-10T23:18:43Z
Project Manager/Sr. Consultant
  • Woodland Hills, CA
  • onsite
  • Permanent
  • 160000.00 - 180000.00 USD / Yearly
  • <p><strong>Senior Project Manager – Cybersecurity Strategy</strong></p><p><strong>Location:</strong> Hybrid (3 days onsite in Woodland Hills, CA)</p><p><strong>Salary:</strong> $160,000 - $180,000 + up to 10% bonus</p><p><strong>Position Overview:</strong></p><p>We are seeking a dynamic and experienced Senior Project Manager to take on a strategic role focused on aligning business goals with cutting-edge technological advancements within the Cybersecurity domain. This individual will lead initiatives aimed at advancing the company’s cybersecurity maturity in partnership with cross-functional teams and stakeholders, using the NIST Cybersecurity Framework (CSF) as the guiding standard.</p><p>As a Senior Project Manager, you will be responsible for supporting the definition, stakeholder alignment, and execution of critical initiatives covering key focus areas such as:</p><ul><li><strong>Govern:</strong> Establish processes for accountability and compliance.</li><li><strong>Identify:</strong> Detect potential threats and vulnerabilities in systems.</li><li><strong>Protect:</strong> Enhance defenses to secure the organization’s infrastructure.</li><li><strong>Detect:</strong> Proactively monitor for potential breaches or threats.</li><li><strong>Respond:</strong> Lead effective remediation efforts during cybersecurity incidents.</li><li><strong>Recover:</strong> Build organizational resilience to minimize downtime and ensure speedy restoration of operations.</li></ul><p>This role offers an exciting opportunity to contribute to the organization’s strategic cybersecurity evolution while growing professionally in a high-impact, fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with key stakeholders to define cybersecurity objectives aligned with the NIST Cybersecurity Framework (CSF).</li><li>Lead cross-functional initiatives to improve the organization’s cybersecurity posture across governance, threat identification, protection, detection, response, and recovery.</li><li>Align technical execution with broader business goals to support enterprise strategy.</li><li>Monitor risks proactively and implement change management plans to ensure smooth adoption of new technologies and processes.</li><li>Leverage data to measure project success and quantify progress in organizational cybersecurity maturity.</li><li>Facilitate executive-level engagements and presentations to gain buy-in and ensure alignment on cybersecurity initiatives.</li><li>Manage program budgets, schedules, and resources while mitigating risks.</li></ul>
  • 2025-09-25T00:34:34Z
Director of Technology
  • Los Angeles Metropolitan Area, CA
  • remote
  • Permanent
  • 200000.00 - 300000.00 USD / Yearly
  • <p><strong>***Please message / email Valerie Nielsen on LinkedIn (email is on LinkedIn page) for immediate response***</strong></p><p><br></p><p><strong>Director of Technology / Director of Engineering</strong></p><p>&#128205; Location: Century City, CA (Onsite 2x per week)</p><p>&#128176; Total Compensation: Up to $300,000</p><p>&#127974; Industry: Financial Services (Private Equity or related finance preferred)</p><p><br></p><p><strong>About the Role</strong></p><p>Our client, a well-established financial firm in Century City, is seeking a Director of Technology / Director of Engineering to lead technology strategy, integration, and innovation across the organization. This individual will be both a strategic thinker and hands-on technologist, capable of maintaining and enhancing complex systems while guiding the firm toward future adoption of AI and machine learning solutions.</p><p>The ideal candidate is systems-agnostic, deeply technical, and thrives in a collaborative, fast-paced financial environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee the firm’s full technology landscape, ensuring all systems, applications, and integrations operate efficiently and securely.</li><li>Roll up your sleeves to evaluate, document, and optimize the backend infrastructure, identifying opportunities for stronger connectivity across platforms.</li><li>Partner with firm leadership to define and execute a forward-looking technology roadmap, including AI/ML initiatives.</li><li>Integrate and streamline multiple financial and operational systems to ensure data integrity and performance.</li><li>Serve as a bridge between business and technical teams—translating complex system interactions into clear, actionable insights.</li><li>Manage vendor relationships, oversee system upgrades, and ensure compliance with security and financial regulations.</li><li>Mentor and develop technical staff, fostering a culture of innovation, accountability, and excellence.</li></ul><p><br></p><p><br></p>
  • 2025-10-10T22:44:04Z
IT Director
  • San Juan Capistrano, CA
  • onsite
  • Permanent
  • 160000.00 - 180000.00 USD / Yearly
  • We are looking for an experienced IT Director to oversee financial systems and drive technology strategies that align with organizational goals. Based in San Juan Capistrano, California, this role is pivotal in managing critical systems, leading teams, and ensuring seamless integration across platforms. The ideal candidate will possess strong leadership skills and a deep understanding of financial processes and technology.<br><br>Responsibilities:<br>• Develop and implement a strategic roadmap for financial systems that supports organizational objectives.<br>• Act as the primary liaison between Finance, IT, and external vendors to ensure alignment and effective execution of financial systems strategies.<br>• Manage the administration, configuration, and performance of financial systems such as Oracle Hyperion, Epicor ERP, Zuora, and industry-specific billing platforms.<br>• Lead efforts to design and implement integrations across financial systems using APIs and middleware solutions.<br>• Establish and enforce best practices for data governance, security, and compliance with regulatory standards.<br>• Collaborate with internal audit, finance, and accounting teams to ensure accurate reporting and smooth financial close cycles.<br>• Supervise a team of systems analysts, developers, and external consultants to achieve project and operational goals.<br>• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs).<br>• Identify opportunities for system enhancements, automation, and cost-saving measures.<br>• Stay updated on emerging technologies and trends in financial systems and SaaS platforms.
  • 2025-09-19T21:28:46Z