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5 results for Help Desk Support Manager in Orange, CA

IT Helpdesk Support

San Pedro, CA
onsite
Temporary / Contract
28 - 30 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* We are seeking a Junior Desktop Support Technician to provide daily onsite support for an active device refresh project across two terminal locations in the Los Angeles area. This individual will be responsible for supporting desktop and laptop deployment activities, printer setup and troubleshooting, Windows imaging, and basic network connectivity. The position requires a junior-level technician who is dependable, service-oriented, and able to follow direction closely while supporting end users in a hands-on environment. Environment:<ul><li>2-3 years of desktop support, help desk, or related technical support experience</li><li>Experience supporting desktops, laptops, printers, and peripherals</li><li>Working knowledge of Windows 10 and Windows 11</li><li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP</li><li>Ability to image and deploy machines</li><li>Strong communication skills and professionalism with end users</li><li>Ability to follow direction and work within defined processes</li><li>Strong customer service skills</li></ul>
2026-05-08T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in California in a contract capacity with the potential for a permanent role. This role focuses on delivering day-to-day technical assistance for end users, supporting core Microsoft workplace tools, and ensuring issues are resolved efficiently. The ideal candidate is customer-focused, organized, and comfortable handling a mix of desktop support, account administration, and ticket-based service requests. Responsibilities: • Deliver front-line technical support for Microsoft 365 applications, including user access assistance, password support, and routine workstation issue resolution. • Troubleshoot remote access and desktop support concerns, identifying when matters should be advanced to senior-level technical resources. • Maintain accurate service records and monitor issue progress through ConnectWise ticketing workflows. • Perform user administration tasks within Active Directory and assist with identity-related setup activities. • Partner with external service providers and vendors to help resolve technology issues in a timely manner. • Create and maintain documentation for support procedures and user-facing processes across Microsoft Teams, SharePoint, and OneDrive. • Support Windows-based desktop environments by diagnosing common hardware and software problems and guiding users toward resolution.
2026-05-06T00:00:00Z

Help Desk Analyst

Santa Fe Springs, CA
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Help Desk Analyst to support end users across a dynamic technology environment in Santa Fe Springs, California. This Long-term Contract position focuses on delivering responsive technical assistance for Windows, macOS, mobile devices, productivity platforms, and core network connectivity issues. The ideal candidate brings a strong customer-first mindset, solid hands-on troubleshooting experience, and the flexibility to provide onsite support for a range of desktop and infrastructure needs. Responsibilities: • Deliver day-to-day technical support for employees, resolving issues related to desktops, laptops, mobile devices, account access, and common workplace applications. • Administer user accounts and access within Microsoft 365 and Google Workspace, including password support, permissions updates, and identity-related troubleshooting. • Provide hands-on onsite assistance such as workstation deployments, device setup for new hires, printer installation, cable organization, and office equipment relocations. • Support Windows 11, macOS, and iOS environments by diagnosing user issues, restoring functionality, and guiding users through effective solutions. • Troubleshoot network-related problems by assisting with IP configuration, wireless connectivity, outage investigation, and light voice or data cabling tasks. • Maintain and support endpoint management and identity services, including Entra ID, hybrid Active Directory, Intune, and device enrollment activities. • Assist with endpoint security operations by monitoring device health, reviewing security logs, running malware scans, and escalating concerns when suspicious activity is identified. • Contribute to light server and infrastructure administration tasks as needed while documenting issues, resolutions, and support activity through service desk processes.
2026-04-30T00:00:00Z

IT Support Analyst

Irvine, CA
onsite
Temporary / Contract
30 - 32 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking a skilled and customer-focused IT Support Analyst to provide Tier 21/2 technical support in a dynamic, environment. This role is responsible for resolving escalated service desk issues, supporting end users across multiple platforms, and maintaining secure and efficient IT operations.. This role is 100% onsite. Top Skills:<ul><li>2-3 Years of experience</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Environment)</li><li>Troubleshooting printers issues, wi-fi, basic network connectivity</li><li>L1/L2 Ticketing issues</li></ul>
2026-04-24T00:00:00Z

Front Desk Agent (Hospitality Industry)

Oceanside, CA
onsite
Temporary / Contract
19.5 - 25.5 USD / Hourly
In hospitality, the front desk sets the tone for everything that follows. We are seeking a professional and service-driven Front Desk Agent to support daily operations at a busy Oceanside property. This role is ideal for someone who thrives in a guest-facing environment, enjoys problem-solving in real time, and understands how small details shape the overall guest experience. You will be the first and last point of contact for guests, ensuring a smooth, welcoming, and efficient stay from check-in to check-out. RESPONSIBILITIES<ul><li>Greet guests warmly and manage check-in/check-out processes</li><li>Handle reservations, cancellations, and room assignments</li><li>Answer phones and respond to guest inquiries in a timely manner</li><li>Resolve guest concerns or escalate issues as needed</li><li>Process payments, verify billing, and maintain accurate records</li><li>Coordinate with housekeeping and maintenance teams to ensure room readiness</li><li>Maintain a clean, organized, and professional front desk area</li><li>Provide local recommendations and support guest needs</li></ul>
2026-04-24T00:00:00Z