We are looking for a Help Desk Analyst to support end users across a dynamic technology environment in Santa Fe Springs, California. This Long-term Contract position focuses on delivering responsive technical assistance for Windows, macOS, mobile devices, productivity platforms, and core network connectivity issues. The ideal candidate brings a strong customer-first mindset, solid hands-on troubleshooting experience, and the flexibility to provide onsite support for a range of desktop and infrastructure needs.<br><br>Responsibilities:<br>• Deliver day-to-day technical support for employees, resolving issues related to desktops, laptops, mobile devices, account access, and common workplace applications.<br>• Administer user accounts and access within Microsoft 365 and Google Workspace, including password support, permissions updates, and identity-related troubleshooting.<br>• Provide hands-on onsite assistance such as workstation deployments, device setup for new hires, printer installation, cable organization, and office equipment relocations.<br>• Support Windows 11, macOS, and iOS environments by diagnosing user issues, restoring functionality, and guiding users through effective solutions.<br>• Troubleshoot network-related problems by assisting with IP configuration, wireless connectivity, outage investigation, and light voice or data cabling tasks.<br>• Maintain and support endpoint management and identity services, including Entra ID, hybrid Active Directory, Intune, and device enrollment activities.<br>• Assist with endpoint security operations by monitoring device health, reviewing security logs, running malware scans, and escalating concerns when suspicious activity is identified.<br>• Contribute to light server and infrastructure administration tasks as needed while documenting issues, resolutions, and support activity through service desk processes.
<p>We are looking for a skilled Data Analyst to join our team on a long-term contract basis in Glendale, California. The ideal candidate will play a pivotal role in analyzing data to identify trends, detect fraudulent activity, and support decision-making processes. This position offers an excellent opportunity to work on meaningful projects while leveraging your expertise in fraud analytics and data investigation.</p><p><br></p><p>Responsibilities:</p><p>• Analyze large datasets to uncover patterns and anomalies that may indicate fraudulent activity.</p><p>• Develop and implement fraud detection models and algorithms to enhance risk management.</p><p>• Investigate suspicious transactions and activities to identify potential fraud cases.</p><p>• Collaborate with cross-functional teams to design strategies for fraud prevention and mitigation.</p><p>• Prepare detailed reports and visualizations to communicate findings to stakeholders clearly.</p><p>• Monitor and refine anti-fraud systems based on emerging threats and trends.</p><p>• Conduct research to stay informed about new fraud schemes and data analysis techniques.</p><p>• Ensure data integrity and accuracy while working with sensitive information.</p><p>• Provide actionable insights that help drive business decisions and improve operational efficiency.</p>
<p>We are looking for an experienced Business Analyst to support business initiatives in Southern California. This Long-term Contract position will focus on partnering with stakeholders to define business needs, evaluate operational opportunities, and shape practical technology-driven solutions. The role requires strong analytical judgment, clear communication, and the ability to manage complex requirements across multiple workstreams in an onsite environment four days per week.</p><p><br></p><p>Responsibilities:</p><p>• Partner with business stakeholders to elicit, clarify, and confirm complex requirements while identifying dependencies, risks, and open issues.</p><p>• Examine current operational processes to uncover improvement opportunities and recommend efficient solutions that support automation and business performance.</p><p>• Create and maintain process documentation, workflow materials, and functional artifacts that support business process design and refinement.</p><p>• Convert business objectives into detailed functional specifications and oversee updates as scope, priorities, or requirements evolve.</p><p>• Lead discussions across business units to build alignment, encourage informed decision-making, and secure support for proposed solutions.</p><p>• Develop detailed business cases that assess value, impact, and feasibility for proposed initiatives and enhancements.</p><p>• Contribute to multiple project efforts simultaneously, serving as a team member or taking ownership of leadership responsibilities when needed.</p><p>• Perform impact assessments and support end-to-end functional quality validation to help ensure solutions meet business expectations and compliance needs.</p><p>• Support planning-related project work by coordinating analysis activities, documenting findings, and helping drive execution for assigned initiatives.</p>
<p>We are looking for an experienced Business Analyst V to support cross-functional business initiatives in Los Angeles, California. This Long-term Contract position focuses on improving operational performance, strengthening documentation standards, and partnering with stakeholders to translate business needs into practical solutions in a capital markets environment. The ideal candidate brings strong analytical thinking, clear communication, and the ability to coordinate projects, training efforts, and process improvements across multiple teams.</p><p><br></p><p>Responsibilities:</p><p>• Analyze business processes and operational workflows to identify gaps, improve efficiency, and recommend practical solutions aligned with organizational goals.</p><p>• Partner with internal teams and stakeholders to gather requirements, clarify expectations, and serve as a key point of coordination across business functions.</p><p>• Create and maintain clear business documentation, including procedures, reports, process maps, and project updates for leadership and team use.</p><p>• Use Microsoft Excel, Word, PowerPoint, and Outlook to prepare analyses, presentations, status communications, and supporting materials for ongoing initiatives.</p><p>• Support project management activities by tracking progress, organizing deliverables, escalating concerns, and helping teams stay aligned on timelines.</p><p>• Conduct research and evaluate data trends to inform business decisions, operational planning, and recommendations for best practices.</p><p>• Assist with training efforts by preparing instructional materials, guiding users on updated procedures, and promoting consistent adoption of new methods.</p><p>• Monitor quality and issue resolution activities to help ensure services, processes, and outputs meet established standards.</p><p>• Collaborate with finance, marketing, customer service, and operations teams to address business needs and improve cross-functional execution.</p>