We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
<p>We are looking for a dynamic Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in delivering exceptional customer experiences in a showroom environment while supporting various sales and operational functions.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service to showroom visitors, ensuring a positive and engaging experience.</p><p>• Collaborate with the sales team to support cross-functional tasks and enhance operational efficiency.</p><p>• Assist in training employees on outdated systems to ensure smooth transitions and effective use.</p><p>• Represent the company with attention to detail at tradeshows, requiring travel for 3-day trips up to 4-6 times per year.</p><p>• Handle inbound and outbound calls, responding promptly to customer inquiries and scheduling appointments.</p><p>• Manage order entry, data processing, and email correspondence with attention to detail.</p><p>• Utilize tools such as Microsoft Word and Excel to maintain accurate records and support reporting needs.</p><p>• Ensure high levels of organization and multitasking to meet customer and business demands.</p><p>• Maintain a welcoming and well-organized showroom environment while standing for extended periods.</p><p>• Leverage problem-solving skills to address customer concerns effectively.</p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p><p><br></p>
We are looking for an experienced Customer Service Representative to join our team in Anaheim, California, on a contract basis. In this role, you will provide exceptional support to customers while handling a variety of responsibilities, including assisting senior team members and contributing to departmental initiatives. This position offers opportunities for growth and development as you enhance your skills and take on additional tasks.<br><br>Responsibilities:<br>• Address customer inquiries promptly and in a detail-oriented manner, ensuring satisfaction and positive experiences.<br>• Escalate complex issues and critical cases to senior team members with thorough documentation.<br>• Support higher-level representatives by managing standard workloads during peak periods.<br>• Mentor and guide entry-level customer service staff to enhance team performance and support individual growth.<br>• Gain in-depth knowledge of assigned products and services to resolve common customer concerns.<br>• Develop and update internal resources such as FAQs and knowledge base articles based on customer feedback.<br>• Maintain accurate records of customer interactions, including detailed case notes and resolution steps.<br>• Assist with quality control processes by gathering data and conducting preliminary audits.<br>• Utilize multiple platforms, including Salesforce Service Cloud, to manage cases efficiently.<br>• Analyze customer trends and historical data to identify recurring issues and propose solutions.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Long Beach, California. In this role, you will be responsible for delivering exceptional customer support, resolving inquiries promptly, and assisting in order entry processes. This is a fantastic opportunity to contribute to a dynamic team within the apparel manufacturing industry.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone or email with professionalism and efficiency.<br>• Handle inbound calls and provide accurate information to address customer needs.<br>• Process and manage order entries while ensuring accuracy and timeliness.<br>• Collaborate with Account Managers to deliver seamless customer service support.<br>• Prioritize tasks effectively to meet deadlines in a fast-paced environment.<br>• Apply problem-solving skills to address challenges and find suitable resolutions.<br>• Utilize Zendesk and NetSuite systems to manage customer interactions and track orders.<br>• Maintain a high level of attention to detail and organizational skills to manage multiple tasks.<br>• Deliver friendly and engaging customer service experiences through clear and casual communication.
We are looking for an experienced Workers’ Compensation Senior Claim Representative to join our team in Los Angeles, California. In this role, you will oversee the management of workers’ compensation lost time claims, ensuring compliance with statutory regulations and delivering exceptional customer service throughout the claims process. This is a Long-term Contract position requiring strong analytical, communication, and organizational skills.<br><br>Responsibilities:<br>• Manage all aspects of workers’ compensation lost time claims from initial setup to resolution, maintaining high standards of customer service.<br>• Conduct thorough investigations to gather facts, obtain statements, and assess compensability of claims.<br>• Administer statutory medical and indemnity benefits promptly and accurately throughout the duration of each claim.<br>• Collaborate with attorneys to oversee hearings and manage litigation processes effectively.<br>• Establish and adjust reserve amounts for medical, indemnity, and related expenses within authority limits.<br>• Coordinate with vendors, nurse case managers, and rehabilitation managers to ensure optimal medical management and return-to-work initiatives.<br>• Prepare detailed reports documenting investigation outcomes, claim settlements, denials, and evaluations.<br>• Ensure compliance with state regulations by accurately filing workers’ compensation forms and electronic data.<br>• Refer claims for subrogation and facilitate recovery opportunities by securing necessary documentation.<br>• Work closely with internal teams, including Technical Assistants and Special Investigators, to exceed customer expectations and deliver superior claims handling.
We are looking for a dedicated Customer Service Representative to join our team in Santa Fe Springs, California. In this role, you will support a manufacturing environment by managing customer inquiries, processing orders, and performing various administrative tasks. This position offers a Contract to permanent opportunity, providing long-term growth potential for motivated individuals.<br><br>Responsibilities:<br>• Manage customer orders accurately, ensuring timely processing and delivery.<br>• Handle inbound and outbound communication with customers to address inquiries and resolve issues.<br>• Maintain organized records and assist with filing and data entry tasks.<br>• Collaborate with team members to support daily operations and ensure smooth workflow.<br>• Perform general office duties, including handling mail and maintaining supplies.<br>• Utilize Microsoft Office tools to create and update documents efficiently.<br>• Ensure customer satisfaction through proactive communication and problem-solving.<br>• Act as a reliable team player, contributing to a positive and productive work environment.<br>• Monitor and report on order statuses, identifying and addressing potential delays.<br>• Support special projects or assignments as needed to meet organizational goals.
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>We are looking for an experienced Workers’ Compensation Senior Claim Representative to join our team in Los Angeles, California. In this role, you will oversee the management of workers’ compensation lost time claims, ensuring compliance with statutory regulations and delivering exceptional customer service throughout the claims process. This is a Long-term Contract position requiring strong analytical, communication, and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of workers’ compensation lost time claims from initial setup to resolution, maintaining high standards of customer service.</p><p>• Conduct thorough investigations to gather facts, obtain statements, and assess compensability of claims.</p><p>• Administer statutory medical and indemnity benefits promptly and accurately throughout the duration of each claim.</p><p>• Collaborate with attorneys to oversee hearings and manage litigation processes effectively.</p><p>• Establish and adjust reserve amounts for medical, indemnity, and related expenses within authority limits.</p><p>• Coordinate with vendors, nurse case managers, and rehabilitation managers to ensure optimal medical management and return-to-work initiatives.</p><p>• Prepare detailed reports documenting investigation outcomes, claim settlements, denials, and evaluations.</p><p>• Ensure compliance with state regulations by accurately filing workers’ compensation forms and electronic data.</p><p>• Refer claims for subrogation and facilitate recovery opportunities by securing necessary documentation.</p><p>• Work closely with internal teams, including Technical Assistants and Special Investigators, to exceed customer expectations and deliver superior claims handling.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Loma Linda, California. This position focuses on managing business-to-business (B2B) collections, ensuring timely payments, resolving discrepancies, and maintaining positive relationships with clients. The ideal candidate will bring expertise in commercial collections and a proactive approach to minimizing financial risk.<br><br>Responsibilities:<br>• Oversee assigned customer accounts and ensure timely collection of outstanding balances.<br>• Investigate and resolve payment discrepancies, disputes, and billing issues efficiently.<br>• Collaborate with internal teams such as Sales, Customer Service, and Billing to address account concerns and ensure accurate invoicing.<br>• Maintain detailed records of collection activities, communications, and payment arrangements.<br>• Generate and distribute aging reports and collection updates for management review.<br>• Recommend accounts for escalation, legal intervention, or write-offs when deemed necessary.<br>• Ensure adherence to company policies and relevant regulations during all collection processes.<br>• Provide support for month-end and year-end closing activities related to accounts receivable.
<p>Our client is seeking a dedicated <strong>Office Services Associate</strong> to deliver essential back-office support services to teams and clients in a fast-paced detail-oriented environment. The successful candidate will manage daily services including reprographics, copy, and mail functions in both physical and digital formats, while providing support across hospitality, facilities, audio/visual, reception, and additional service lines as needed. This is a contract role ideal for a reliable, detail-oriented professional who excels at multitasking and client interaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Sort and distribute incoming and interoffice mail.</li><li>Make photocopies and deliver finished project according to schedule. Assist with trouble shooting technical problems with copiers.</li><li>Meters mail and packages for delivery to post office/mailbox.</li><li>Fill supply requests.</li><li>Stock, organize and clean supply rooms and pantries.</li><li>Conference room set up and clean up, including monitoring conference room schedule.</li><li>Back up for Receptionist – greet visitors, answer telephone screen and direct calls, reserve conference rooms.</li><li>Assist with general appearance of office, including walk around, compiling checklist for maintenance issues, and placing maintenance requests with vendors and building management.</li><li>Other administrative responsibilities as requested.</li></ul>
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> bull High school diploma or equivalent. <br> bull Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> bull Skilled in the use of mail phone email digital reprographics and mail equipment. <br> bull Familiar with general back office procedures to meet and maintain client satisfaction. <br> bull Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> bull Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> bull Attention to detail with good organizational skills. <br> bull Must be able to meet deadlines and complete all projects in a timely manner. <br> bull Ability to handle sensitive and/or confidential documents and information. <br> bull Able to make independent decisions that conform to business needs and policy. <br> bull Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> bull Must work well in a team environment. <br> bull Must be able to interact effectively with multi-functional and diverse backgrounds. <br> bull Ability to work in a fast-paced environment. <br> bull Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> bull Number and titles of direct reports if any: n/a <br> bull Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> bull Internal: This position works closely with the Office Services team <br> bull External: Clients <br> <br> Job duties <br> * denotes an essential function <br> bull *Utilize appropriate logs for all office services work. <br> bull *Ensure that job tickets are properly filled out before beginning work. <br> bull *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> bull *Follow procedures to run jobs in proper order. <br> bull *Communicate with supervisor or client on job or deadline issues. <br> bull *Meet contracted deadlines for accepting completing and delivering all work. <br> bull *Troubleshoot basic equipment problems. <br> bull Be able to lift up to 50 lbs. on a regular basis. <br> bull Prioritize workflow. <br> bull Performs Quality Assurance on own and work of others. <br> bull Load machines with various paper toner supplies. <br> bull Answer telephone emails and place service calls when needed. <br> bull Interact with clients in person over the phone or electronically. <br> bull Adhere to Williams Lea policies in addition to client site policies. <br> bull Use equipment and supplies in a cost-efficient manner. <br> <br> Working condit...
<p>We are looking for a dedicated and proactive Office Services Associate to join our team in Century City, Los Angeles, California. In this contract position, you will be responsible for handling a variety of office services, including reprographics, mail distribution, and supporting additional functions such as hospitality and reception as needed. This role is ideal for someone eager to learn, customer-focused, and comfortable working in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage office services tasks such as copying, scanning, and mail distribution, following established procedures.</p><p>• Provide support in hospitality, reception, and other service areas as required.</p><p>• Maintain accurate logs and ensure all job tickets are completed properly before starting assignments.</p><p>• Troubleshoot and resolve basic equipment issues to ensure smooth operations.</p><p>• Meet deadlines for processing and delivering office services while maintaining high-quality standards.</p><p>• Follow protocols to prioritize tasks and complete them in a timely manner.</p><p>• Communicate effectively with supervisors and clients regarding deadlines or project concerns.</p><p>• Handle sensitive documents and information with the utmost confidentiality.</p><p>• Contribute to a team-oriented environment by collaborating with colleagues and supporting their tasks when necessary.</p><p>• Lift and transport materials weighing up to 50 pounds as part of daily responsibilities.</p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday - Saturday 8am - 5pm Pacific Time</li><li><strong>Week 2:</strong> Wednesday - Saturday 8am - 5pm Pacific Time</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p><strong>Key Responsibilities</strong></p><p><strong>Front Desk & Public Interaction</strong></p><ul><li>Serve as the main Operator for City Hall, answering and routing phone calls, taking messages, and providing general information.</li><li>Greet visitors at the front desk, check them in as needed, and schedule appointments for City staff.</li><li>Provide exceptional customer service in person, by phone, and via email—responding to inquiries, addressing resident concerns, and resolving routine issues.</li><li>Act as the primary point of contact for the public, ensuring timely, courteous, and accurate communication.</li></ul><p><strong>Payments & Cashiering</strong></p><ul><li>Serve as the main cashier for City Hall, processing payments, entering invoice codes, and issuing receipts for all standard transactions.</li><li>Process and invoice applications for programs including Paramedic Membership and Dial-A-Ride.</li><li>Verify billability for ambulance trips and ensure proper documentation is completed.</li></ul><p><strong>Licensing, Permits & Inspections</strong></p><ul><li>Issue and renew business licenses in accordance with City requirements.</li><li>Issue basic permits and create/maintain project files.</li><li>Coordinate and schedule building inspections for the City.</li><li>Route plans to third-party plan checkers and track submission status.</li></ul><p><strong>Administrative Support</strong></p><ul><li>Collect, sort, and distribute incoming and outgoing mail.</li><li>Maintain accurate electronic and physical records for permits, plans, and program applications.</li><li>Create and update forms and process documents to improve administrative workflows.</li><li>Provide general clerical support to staff as needed.</li></ul><p><br></p>
<p>• Follow up with parents and clinics regarding missing/expired medical and dental exams</p><p> • Document all outreach and communication accurately in ChildPlus</p><p> • Submit collected documentation to the assigned Health Assistant for profile updates</p><p> • Contact parents and clinics via phone, email, fax, or message to obtain required records</p><p> • Provide basic health education to parents regarding outstanding requirements</p><p> • Maintain organized case tracking and ensure timely follow-up</p><p> • Support the Health Services team with compliance deadlines, monitoring, and audits</p>
<p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume for immediate consideration. </p><p>Collections Outreach:</p><p>· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>· Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>· Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>· Reconcile customer payments with outstanding balances.</p><p>· Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>· Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports on accounts receivable aging and collection performance.</p><p>· Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>· Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
<p>We are seeking a highly organized and proactive Sales Support & CRM Coordinator to join a growing B2B company in the food, beverage, nutraceutical, pharmaceutical, and raw materials industry. The ideal candidate has strong CRM experience, excellent communication skills, and the ability to manage customer communication, documentation, and internal coordination from beginning to end of the sales cycle. This role reports directly to the branch manager and includes cross-functional interaction with the VP of Operations and owner team in Michigan. As the company enters its next stage of growth, this position is key to strengthening sales operations, enhancing customer experience, and supporting overall team efficiency.</p><p> </p><p>This is a full-time onsite position (5 days/week) supporting a California-based team located in Santa Fe Springs and collaborating closely with outside sales reps and corporate leadership.</p><p> </p><p> </p><p><br></p><p>Job Title: Sales and Marketing Support</p><p>Location: California (Onsite, 5 Days/Week Full Time)</p><p> Start Date: As Soon As Possible</p><p> Location Size: 5 employees onsite + Outside Sales team</p><p> Industry: Food, Beverage, Nutraceutical, Pharmaceutical, Herbs/Spices, Raw Materials</p><p> </p><p> </p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the central point of contact for customer communication, documentation, and follow-through</li><li>Manage CRM data entry, tracking, updates, and reporting</li><li>Maintain accurate customer records, order details, and communication logs</li><li>Support 3 Outside Sales Representatives with administrative and customer-facing tasks</li><li>Assist sales and marketing with material prep, samples, quotes, and follow-up</li><li>Navigate and maintain the company’s internal intranet systems</li><li>Ensure timely responses to customer inquiries and requests</li><li>Coordinate information between California operations and corporate leadership in Michigan</li><li>Provide end-to-end support throughout the sales cycle</li><li>Assist with marketing and sales support initiatives as assigned</li></ul>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p><p><br></p><p><br></p>
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p>
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p>
