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10 results for Customer Service Manager in Oklahoma City, OK

Desktop Support Analyst

Oklahoma City, OK
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Desktop Support Analyst to deliver hands-on technical assistance for employees across a distributed organization in Oklahoma City, Oklahoma. This Contract position focuses on resolving day-to-day technology issues, supporting workplace devices and applications, and providing a dependable service experience for users at all levels, including leadership. The ideal candidate will combine strong troubleshooting ability with clear communication and a customer-focused approach to keep business operations running smoothly. Responsibilities: • Deliver front-line technical support for staff by diagnosing and resolving issues involving desktops, laptops, software, peripherals, and connectivity. • Manage assigned service requests from intake through closure, ensuring updates are documented and issues are addressed within expected response timelines. • Support Microsoft 365 tools and related services, helping users navigate application problems and restore productivity quickly. • Administer routine user access tasks such as account updates, password assistance, and permissions support within Active Directory. • Record incidents, troubleshooting activity, and final outcomes accurately in the service management system to maintain clear support history. • Prepare and deploy desktop and laptop equipment, including imaging devices, installing required applications, and configuring systems for end users. • Troubleshoot and coordinate resolution for more complex technical problems by engaging the appropriate internal support teams when needed. • Contribute to mobile device support, asset tracking, and equipment lifecycle activities, including inventory control and procurement coordination. • Recognize repeated technical issues and share patterns or improvement opportunities with IT leadership and project teams.
2026-07-06T19:13:40Z

Microsoft 365 Technician

Norman, OK
onsite
Temporary to Hire
38.95 - 45.10 USD / Hourly
We are looking for a Microsoft 365 Technician to join a growing IT services team supporting a wide range of business clients in Oklahoma. This contract-to-permanent position is ideal for a hands-on team member who can balance field service work with technical support, delivering dependable solutions across Microsoft 365, networking, servers, and end-user systems. The role involves frequent onsite support, strong customer interaction, and practical troubleshooting for both residential and commercial environments. Responsibilities: • Deliver onsite technical support for residential and commercial customers, resolving issues related to internet connectivity, workstations, servers, and network infrastructure. • Install, diagnose, and repair cabling and internet equipment, including tasks that require working from ladders and handling physical hardware in the field. • Administer Microsoft 365 environments by supporting user onboarding, configuration, and issue resolution across Exchange Online, Teams, SharePoint, and OneDrive. • Maintain and support Azure-based services such as Azure AD, identity controls, and conditional access to help secure and manage client environments. • Troubleshoot a broad range of devices and platforms, including Windows systems, Mac computers, Apple devices, Android devices, and common business hardware. • Provide responsive help desk assistance with a clear, approachable communication style that builds trust with end users and clients. • Assist with break-fix service requests and client environment updates, including activities related to moving customer systems into managed service support models. • Document work performed, mileage, and technical findings accurately while coordinating effectively with internal teams and client stakeholders.
2026-06-16T13:18:40Z

Payroll Specialist

Oklahoma City, OK
onsite
Temporary to Hire
20.90 - 22.00 USD / Hourly
Payroll & Union Reporting SpecialistLocation: Oklahoma City, OK 73106Pay: $20.00 - $22.00 per hourSchedule: Monday - Friday | Full-TimePosition Type: Temp-to-Hire Position OverviewWe are seeking a detail-oriented Payroll & Union Reporting Specialist to join a stable and growing organization in Oklahoma City. This position is ideal for someone who enjoys working with data, payroll-related processes, and reporting while maintaining a high level of accuracy and confidentiality. The selected candidate will support weekly payroll operations and be responsible for processing and maintaining union reporting for a large union workforce. This is a long-term opportunity with a company that values integrity, teamwork, and employee development. Responsibilities<ul><li>Prepare and process union reporting accurately and on time</li><li>Support weekly payroll processing for approximately 3,000 employees across multiple FEINs</li><li>Review payroll and reporting data for accuracy and completeness</li><li>Utilize Excel to analyze, organize, and maintain payroll-related information</li><li>Assist with payroll inquiries and provide excellent customer service</li><li>Maintain confidential employee and payroll information</li><li>Collaborate with payroll team members to ensure compliance and reporting deadlines are met</li><li>Learn and follow established payroll procedures and reporting requirements</li><li>Support additional payroll and administrative functions as assigned</li></ul>
2026-06-24T16:04:02Z

Compliance Manager

Oklahoma City, OK
onsite
Permanent / Full Time
90000.00 - 105000.00 USD / Yearly
Our client is seeking an experienced AML & Fraud Compliance Manager to lead and oversee a comprehensive compliance program focused on anti-money laundering, fraud prevention, sanctions compliance, risk management, and regulatory oversight. This individual will play a key leadership role in strengthening compliance controls, mitigating financial crime risk, and ensuring adherence to applicable federal and international regulations. Key Responsibilities: <ul><li>Maintain and enhance a risk-based Anti-Money Laundering (AML) compliance program.</li><li>Oversee Customer Identification Program (CIP), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) processes.</li><li>Develop and maintain customer risk-rating methodologies.</li><li>Ensure compliance with applicable AML, BSA, and financial crime regulations.</li><li>Monitor and investigate unusual transaction activity.</li><li>Identify potential structuring, money laundering, fraud, and other financial crime risks.</li><li>Escalate suspicious activity and support regulatory reporting requirements.</li><li>Conduct investigations and maintain detailed documentation.</li><li>Lead fraud prevention, detection, and response initiatives.</li><li>Analyze fraud trends and recommend process improvements.</li><li>Develop internal controls to mitigate operational and financial risks.</li><li>Oversee fraud loss reporting and remediation efforts.</li><li>Manage sanctions screening processes and escalation procedures.</li><li>Monitor regulatory developments and emerging financial crime risks.</li><li>Ensure policies and procedures align with evolving regulatory expectations.</li><li>Partner with legal, risk, and operational teams to address compliance concerns.</li><li>Conduct periodic enterprise-wide compliance and fraud risk assessments.</li><li>Evaluate risks associated with new products, services, and business initiatives.</li><li>Recommend enhancements to compliance frameworks and internal controls.</li><li>Support policy development and governance initiatives.</li><li>Serve as a primary point of contact for internal audits, external auditors, and regulatory examinations.</li><li>Coordinate responses to regulatory inquiries and audit findings.</li><li>Track remediation efforts and ensure timely resolution of identified issues.</li><li>Prepare compliance reports and presentations for senior leadership.</li><li>Provide guidance and mentorship to compliance team members.</li><li>Deliver training programs related to AML, fraud prevention, and regulatory compliance.</li><li>Foster a strong culture of ethics, compliance, and risk awareness.</li></ul>
2026-07-09T18:00:17Z

Full Charge Bookkeeper

Oklahoma City, OK
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for an experienced Full Charge Bookkeeper to support day-to-day accounting operations for a property-focused organization in Oklahoma City, Oklahoma. This role is responsible for maintaining accurate financial records, coordinating payroll-related data, and producing timely reporting that supports sound business decisions. The ideal candidate brings strong bookkeeping expertise, attention to detail, and hands-on experience managing both transactional accounting and month-end financial activities. Responsibilities: • Record and apply daily cash receipts and deposits accurately to maintain current and reliable account balances. • Prepare journal entries and ensure supporting documentation is complete, organized, and compliant with accounting standards. • Review the general ledger each month, complete account reconciliations, and assemble schedules that support financial accuracy. • Collect and process weekly field employee timesheet information and enter payroll data into the appropriate system in a timely manner. • Produce quarterly financial packages for assigned properties, including key statements and supporting analysis such as rent roll review. • Create monthly utility billings for tenants and ensure invoices are issued correctly and on schedule. • Complete year-end reconciliations and assist in preparing accounting records for annual close activities. • Develop annual budget worksheets and provide bookkeeping support related to property management matters as needed.
2026-07-02T17:30:09Z

Office Assistant

Oklahoma City, OK
onsite
Temporary to Hire
17.10 - 18.00 USD / Hourly
Office Assistant (Legal Office) Location: North Oklahoma City, OK 73131 Pay: $18.00/hour Schedule: Monday–Friday | 8:00 AM – 5:00 PM Position Type: Temp-to-Hire Work Environment: 100% On-Site We are seeking a dependable and motivated Office Assistant to join a busy legal office in North Oklahoma City. This is an excellent opportunity for someone who enjoys working in a fast-paced, professional environment and takes pride in staying organized, supporting multiple team members, and keeping daily office operations running smoothly. Previous legal office experience or familiarity with legal terminology is a plus but is not required for the right candidate with a strong administrative background. Responsibilities<ul><li>Provide administrative support to multiple attorneys and office staff</li><li>Answer phones, greet visitors, and manage incoming correspondence</li><li>Prepare, organize, scan, and file legal and office documents</li><li>Maintain electronic and physical client files with a high level of accuracy</li><li>Schedule appointments, meetings, and manage calendars</li><li>Assist with data entry and document preparation</li><li>Handle confidential information with professionalism and discretion</li><li>Support daily office operations and assist with special projects as needed</li></ul>
2026-07-02T17:30:09Z

ERP/CRM Consultant

Oklahoma City, OK
onsite
Temporary / Contract
- USD / Hourly
We are looking for an ERP/CRM Consultant to support enterprise platform initiatives for a client in Oklahoma City, Oklahoma. This Long-term Contract position will focus on designing, configuring, and enhancing Salesforce-based solutions that align with business goals and improve operational effectiveness. The role requires a blend of technical development, platform administration, and stakeholder collaboration to translate business needs into scalable CRM capabilities. Responsibilities: • Gather and interpret business needs, then convert them into clear functional documentation and detailed requirement artifacts. • Configure and customize Salesforce solutions to support workflows, user experience improvements, and day-to-day operational needs. • Develop client-side scripting and platform-based enhancements to extend system functionality and improve application performance. • Build and maintain APIs and integrations that connect Salesforce with related business systems and data sources. • Administer the Salesforce environment, including user support, configuration updates, and ongoing platform optimization. • Partner with business and technical teams to recommend solution approaches, validate designs, and ensure successful delivery. • Maintain configuration standards and change control practices to support stable releases and dependable system performance. • Contribute to Lightning Platform development efforts, including component enhancements and feature implementation as needed.
2026-06-12T15:28:42Z

Web Developer

Oklahoma City, OK
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Web Developer to join a financial services organization in Oklahoma City, Oklahoma on a contract basis with the potential for a permanent role. In this role, you will create and improve modern web applications that serve both customer-facing experiences and internal business tools. This opportunity is ideal for someone who enjoys turning design ideas into effective interfaces while helping deliver reliable, scalable digital products. Responsibilities: • Build and refine responsive web applications using HTML, CSS, and JavaScript to support a seamless user experience across devices. • Partner with backend developers and cross-functional stakeholders to deliver intuitive, well-structured front-end solutions. • Transform visual concepts and business needs into clean, maintainable code that aligns with usability and quality standards. • Improve application speed, scalability, and browser compatibility to ensure consistent performance for end users. • Support ongoing updates and front-end improvements across multiple web platforms and digital experiences. • Contribute to the development of customer-facing features as well as internal tools that enhance day-to-day operations.
2026-06-12T14:44:22Z

Bookkeeper

Oklahoma City, OK
onsite
Permanent / Full Time
60000.00 - 75000.00 USD / Yearly
We are looking for a detail-oriented Bookkeeper to support day-to-day accounting operations and related administrative tasks for our client in Oklahoma City, Oklahoma. This position plays a key role in keeping financial records accurate, managing transaction activity, and assisting with documentation tied to ongoing projects. The ideal candidate is comfortable working closely with leadership, balancing multiple priorities, and using QuickBooks Online to maintain organized and timely financial information. Responsibilities:• Manage incoming and outgoing financial transactions by coordinating accounts payable and accounts receivable activities with accuracy and timeliness.• Maintain the integrity of accounting records through general ledger updates, journal entry preparation, and routine review of supporting documentation.• Complete account and bank reconciliations to ensure balances are accurate and discrepancies are resolved promptly.• Support monthly close procedures by preparing records, reviewing account activity, and assisting with required reporting deliverables.• Help assemble financial information and supporting schedules for leadership review in partnership with the Controller.• Enter and track certified payroll data while ensuring records are complete and aligned with reporting requirements.• Provide administrative support related to project documentation, including waiver processing and organization of job folders.• Use QuickBooks Online to record transactions, monitor financial activity, and maintain well-structured accounting files.
2026-07-09T18:00:17Z

Payroll Supervisor

Oklahoma City, OK
onsite
Permanent / Full Time
75000.00 - 100000.00 USD / Yearly
We are looking for an experienced Payroll Supervisor to lead accurate, compliant payroll operations for a growing workforce in Oklahoma City, Oklahoma. This role is responsible for overseeing full-cycle payroll activities, strengthening reporting and reconciliation processes, and partnering with internal teams to support employee pay and benefits administration. The ideal candidate brings strong knowledge of multi-state payroll practices, payroll tax requirements, and high-volume processing in a fast-paced environment. Responsibilities: • Direct complete payroll operations from initial data review through final disbursement, ensuring employees are paid correctly and on schedule. • Review and validate payroll inputs such as time worked, tax withholdings, benefit deductions, garnishments, and other compensation adjustments. • Reconcile payroll balances against accounting records and support alignment between payroll entries and the general ledger. • Monitor adherence to federal, state, and local payroll regulations and coordinate accurate preparation and submission of required tax filings. • Partner with Human Resources to administer payroll-related benefit changes, including new enrollments, status updates, and employee separations. • Prepare payroll and compensation reports that provide leadership with clear insight into labor costs and related financial activity. • Assist with internal and external audit requests by organizing payroll documentation, reconciliation support, and transaction records. • Apply payroll expertise across weekly, biweekly, and semi-monthly processing cycles while maintaining consistency and strong internal controls.
2026-07-10T14:03:58Z