We are looking for a Microsoft 365 Technician to join a growing IT services team supporting a wide range of business clients in Oklahoma. This contract-to-permanent position is ideal for a hands-on team member who can balance field service work with technical support, delivering dependable solutions across Microsoft 365, networking, servers, and end-user systems. The role involves frequent onsite support, strong customer interaction, and practical troubleshooting for both residential and commercial environments. Responsibilities: • Deliver onsite technical support for residential and commercial customers, resolving issues related to internet connectivity, workstations, servers, and network infrastructure. • Install, diagnose, and repair cabling and internet equipment, including tasks that require working from ladders and handling physical hardware in the field. • Administer Microsoft 365 environments by supporting user onboarding, configuration, and issue resolution across Exchange Online, Teams, SharePoint, and OneDrive. • Maintain and support Azure-based services such as Azure AD, identity controls, and conditional access to help secure and manage client environments. • Troubleshoot a broad range of devices and platforms, including Windows systems, Mac computers, Apple devices, Android devices, and common business hardware. • Provide responsive help desk assistance with a clear, approachable communication style that builds trust with end users and clients. • Assist with break-fix service requests and client environment updates, including activities related to moving customer systems into managed service support models. • Document work performed, mileage, and technical findings accurately while coordinating effectively with internal teams and client stakeholders.

• 5-7 years of experience in IT support, network administration, or a similar technical field. • Proven hands-on experience with Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive. • Working knowledge of Azure infrastructure, including Azure Active Directory, identity management, and conditional access policies. • Ability to troubleshoot servers, networks, workstations, and computer hardware in onsite client environments. • Strong customer service skills with the ability to communicate clearly and professionally with non-technical users. • Experience with break-fix support or managed services environments is highly valued. • Valid ability to travel between client sites using a personal vehicle and submit mileage for reimbursement. • Familiarity with technologies such as Active Directory, Cisco, Citrix, configuration management, and device deployment is preferred.

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Norman, OK
onsite
Temporary to Hire
38.95 - 45.1 USD / Hourly
We are looking for a Microsoft 365 Technician to join a growing IT services team supporting a wide range of business clients in Oklahoma. This contract-to-permanent position is ideal for a hands-on team member who can balance field service work with technical support, delivering dependable solutions across Microsoft 365, networking, servers, and end-user systems. The role involves frequent onsite support, strong customer interaction, and practical troubleshooting for both residential and commercial environments. Responsibilities: • Deliver onsite technical support for residential and commercial customers, resolving issues related to internet connectivity, workstations, servers, and network infrastructure. • Install, diagnose, and repair cabling and internet equipment, including tasks that require working from ladders and handling physical hardware in the field. • Administer Microsoft 365 environments by supporting user onboarding, configuration, and issue resolution across Exchange Online, Teams, SharePoint, and OneDrive. • Maintain and support Azure-based services such as Azure AD, identity controls, and conditional access to help secure and manage client environments. • Troubleshoot a broad range of devices and platforms, including Windows systems, Mac computers, Apple devices, Android devices, and common business hardware. • Provide responsive help desk assistance with a clear, approachable communication style that builds trust with end users and clients. • Assist with break-fix service requests and client environment updates, including activities related to moving customer systems into managed service support models. • Document work performed, mileage, and technical findings accurately while coordinating effectively with internal teams and client stakeholders.
2026-06-16T00:00:00Z

Microsoft 365 Technician Job in Norman, OK | Robert Half