We are looking for a Customer Success Specialist to join a wholesale distribution team in Rohnert Park, California. This Long-term Contract position is ideal for someone who enjoys balancing customer communication, shipment coordination, and hands-on administrative support in a fast-moving environment. The role focuses on preparing client materials, keeping distribution activities organized, and ensuring questions from customers are handled promptly and professionally.<br><br>Responsibilities:<br>• Assemble and prepare sample packages for client and prospect requests, making sure each shipment is complete, accurate, and professionally presented.<br>• Coordinate outgoing deliveries by arranging packaging, shipment processing, and tracking activities to support on-time distribution.<br>• Maintain detailed records of orders, shipment activity, and customer interactions so information remains current and easy to access.<br>• Monitor stock levels for sample kit components and request replenishment materials before supplies run low.<br>• Answer inbound customer calls and emails, resolve routine questions, and direct more complex matters to the appropriate team members.<br>• Work closely with internal partners to support smooth fulfillment of requests and a consistent customer experience.<br>• Review shipping and packaging details carefully to reduce errors and support quality service standards.
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs.<br><br>Responsibilities:<br>• Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology<br>• Support Mac OS environments, including troubleshooting operating system, software, and device-related problems<br>• Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance<br>• Set up, configure, and maintain computer hardware and related equipment for employees and teams<br>• Track support activity, document resolutions, and escalate more complex issues when needed<br>• Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations
<p><strong>Production Specialist</strong></p><p><strong>Job Description:</strong></p><p>We are seeking a Production Specialist to support daily production operations, ensure quality standards, and help maintain efficient workflow. This role requires attention to detail, reliability, and the ability to follow established processes.</p><p><strong>Responsibilities:</strong></p><ul><li>Operate or support production equipment and workflows</li><li>Monitor output for quality, accuracy, and timeliness</li><li>Perform routine documentation and recordkeeping</li><li>Assist with inventory, packaging, labeling, or shipping preparation</li><li>Follow safety procedures and escalate production issues when needed</li></ul><p><br></p>
<p><strong>Order Entry Specialist</strong></p><p><strong>Job Description:</strong></p><p>We are seeking an Order Entry Specialist to accurately process customer orders, maintain order records, and support timely fulfillment. This role requires strong attention to detail, data entry accuracy, and the ability to work in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Enter customer orders into internal systems with accuracy and timeliness</li><li>Review orders for completeness, pricing, and product availability</li><li>Coordinate with sales, customer service, and warehouse teams to resolve order issues</li><li>Update order status and communicate changes to customers or internal teams</li><li>Maintain accurate records of transactions, returns, and adjustments</li></ul>