We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic in Pleasanton, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced healthcare setting and can deliver organized, courteous service to patients, providers, and internal teams. The role focuses on appointment coordination, surgery scheduling, patient check-in and check-out, and a wide range of administrative duties that help keep daily clinic operations running smoothly.<br><br>Responsibilities:<br>• Welcome patients at the front desk, guide them through check-in and check-out, and respond to routine questions about appointments, payments, and scheduling.<br>• Coordinate new patient intake and assist with surgery scheduling while aligning appointments with provider availability and clinic priorities.<br>• Communicate with physicians and clinic staff to address scheduling requests and help accommodate urgent patient needs when appropriate.<br>• Support patient and provider interactions by using approved reference materials, office tools, and established administrative procedures.<br>• Maintain accurate records by updating databases, managing directories, and completing internal forms and documentation in a timely manner.<br>• Respond to non-clinical inquiries received through CRM systems and patient messaging channels, escalating issues to the appropriate team when needed.<br>• Handle incoming and outgoing administrative materials, including faxes, mail distribution, scanning, filing, and clinic-specific document management.<br>• Contribute to high service standards by staying organized, managing multiple priorities, and supporting efficient daily clinic operations.
We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in California. This is a permanent contract position focused on patient registration, appointment coordination, surgery scheduling support, and day-to-day administrative service. The ideal candidate brings a calm, service-oriented approach, communicates effectively with patients and care teams, and helps keep clinic workflows organized and responsive.<br><br>Responsibilities:<br>• Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, payments, and scheduling.<br>• Coordinate new patient intake and assist with surgery and clinic appointment scheduling to ensure an efficient patient experience.<br>• Work closely with providers and clinic staff to align calendars, accommodate urgent needs, and support timely access to care.<br>• Respond to non-clinical inquiries received through phone, CRM, or patient messaging channels, escalating issues when additional follow-up is needed.<br>• Use established reference materials and office tools to support provider-patient administrative communication and documentation.<br>• Maintain clinic records and administrative databases, update directory information, and complete internal forms accurately and on time.<br>• Process incoming and outgoing faxes, distribute mail, and organize filing for clinic-specific documents and related administrative records.<br>• Deliver attentive customer service while supporting daily clinic operations and meeting departmental service expectations.
We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in San Jose, California. This Contract position focuses on creating a smooth experience for patients by coordinating registration, appointment flow, surgery scheduling support, and other administrative activities. The person in this role will serve as a key point of contact for patients and providers while helping the clinic maintain organized, responsive daily operations.<br><br>Responsibilities:<br>• Welcome patients at the front desk, manage check-in and check-out activities, and address routine questions about appointments, billing, and visit logistics.<br>• Coordinate new patient intake and assist with surgery-related scheduling while aligning appointments with provider availability and clinic priorities.<br>• Communicate with physicians and care teams to support scheduling decisions and help address urgent patient needs appropriately.<br>• Respond to non-clinical inquiries received through phone, messaging, or CRM channels, and route more complex issues to the correct team members.<br>• Provide administrative support for provider-patient interactions by using reference materials, standard tools, and clinic documentation resources.<br>• Maintain accurate records by updating databases, processing internal forms, and organizing clinic files and related documentation.<br>• Handle incoming and outgoing office communications, including faxes, mail distribution, paging directories, and message routing.<br>• Support service excellence by delivering attentive assistance, managing multiple tasks efficiently, and contributing to department performance standards.
We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in California. This contract position focuses on delivering a welcoming patient experience while coordinating registration, appointment flow, and administrative support for daily clinic activities. The role works closely with providers and internal teams to manage scheduling needs, respond to non-clinical inquiries, and keep essential records and communications organized.<br><br>Responsibilities:<br>• Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions about visits, payments, and scheduling.<br>• Coordinate new patient intake and surgery-related appointments while aligning calendars with provider preferences and clinic availability.<br>• Respond to non-clinical patient messages and CRM inquiries, resolving routine concerns and forwarding urgent or complex matters when needed.<br>• Support physician-patient communication by using approved reference materials, templates, and office tools to share accurate non-clinical information.<br>• Maintain clinic documentation by processing forms, updating directories and databases, and keeping records current and accessible.<br>• Handle incoming faxes, mail, and filed materials to ensure clinic documents are distributed, stored, and tracked appropriately.<br>• Monitor front-office workflows and contribute to service standards by providing timely, attentive assistance throughout the patient visit.<br>• Assist with general administrative coordination tied to the daily operation of the clinic, including communication across staff and departments.