<p>The Credit Collections Specialist is responsible for managing high-volume customer collections, resolving payment discrepancies, and maintaining accurate account records. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment while maintaining positive customer relationships.</p><p>Key Responsibilities</p><ul><li>Initiate and follow up on collection efforts through professional phone calls and written correspondence</li><li>Build and maintain effective working relationships with customers to resolve outstanding balances</li><li>Apply and reconcile customer payments, including checks, credit cards, and electronic transactions</li><li>Research and resolve payment discrepancies by collaborating with internal departments</li><li>Process account adjustments as needed while ensuring accuracy and compliance</li><li>Maintain organized and up-to-date customer files and documentation</li><li>Complete assigned tasks accurately and within established deadlines</li><li>Perform additional duties as needed to support overall business objectives</li></ul><p><br></p><p><br></p>