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14 results for Customer Experience Marketing Manager in Oakland, CA

Marketing & Communications Manager

Sonoma, CA
onsite
Temporary / Contract
35 - 40 USD / Hourly
We are looking for a Marketing & Communications Manager to lead multi-channel outreach for a mission-driven organization and its affiliated programs in Sonoma, California. This Long-term Contract position will shape compelling messaging across digital, print, social, and donor-facing communications to strengthen engagement with families, community partners, supporters, and prospective participants. The ideal candidate brings strong writing ability, sound judgment, and the organization skills needed to manage several initiatives at once in a fast-moving environment. Responsibilities: • Lead day-to-day marketing and communications initiatives across online, print, and social channels, ensuring messages are timely, accurate, and aligned with organizational goals. • Oversee website content updates, maintain consistency across pages, partner with outside vendors on larger enhancements, and use analytics to improve usability and performance. • Develop and manage social media plans, create and schedule content, coordinate external creative support when needed, and refine approach based on engagement data. • Produce a range of marketing materials such as brochures, flyers, signage, donor communications, and other digital or printed assets while maintaining brand standards. • Contribute light graphic design work using tools such as Adobe Creative Suite or Canva and support the creation of larger publications, including annual reports and similar pieces. • Work closely with public relations partners to prepare press materials, help coordinate media opportunities, and monitor coverage to support broader communications efforts. • Collaborate with fundraising and development teams to craft donor-facing messages for appeals, stewardship communications, and event invitations with a consistent voice across touchpoints. • Support promotional efforts for events by partnering with internal stakeholders on marketing strategy and communications needs. • Track key campaign and channel metrics, evaluate results, and recommend adjustments that improve reach, engagement, and overall effectiveness.
2026-06-26T00:00:00Z

Partner Marketing Manager

San Francisco, CA
onsite
Temporary / Contract
60 - 70 USD / Hourly
We are looking for a Partner Marketing Manager to lead collaborative marketing initiatives that strengthen partner engagement and expand market reach in San Francisco, California. This Long-term Contract position will focus on building and delivering integrated campaigns, events, and demand generation programs with strategic partners while working across a dynamic, cross-functional environment. The ideal candidate brings strong B2B marketing expertise, excellent project management skills, and the ability to turn partner relationships into measurable business impact. Responsibilities: • Design and execute joint marketing initiatives with software, integration, and channel partners to increase brand visibility, customer interest, and solution adoption. • Create and oversee comprehensive partner marketing plans, including schedules, milestones, financial tracking, and success measurements. • Lead the delivery of partner-facing events and programs such as webinars, sponsored engagements, in-person activations, and virtual campaigns from planning through results analysis. • Work closely with sales, alliances, product marketing, and broader marketing teams to align campaign messaging and support shared go-to-market objectives. • Monitor program effectiveness by evaluating campaign data, summarizing outcomes, and recommending improvements to enhance future performance. • Manage several marketing projects at once while maintaining quality, meeting deadlines, and keeping initiatives within approved scope and budget. • Support strong partner collaboration through consistent communication, coordination, and enablement throughout each stage of execution.
2026-07-09T00:00:00Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customers in San Francisco, California through a Contract position focused on responsive, high-quality service. In this role, you will help individuals navigate questions and application-related needs with accuracy, patience, and professionalism. The ideal candidate brings a steady call center presence, communicates clearly, and contributes to a smooth customer experience by resolving inquiries efficiently and thoroughly. Responsibilities: • Handle inbound and outbound customer interactions with a helpful, solution-focused approach that makes each caller feel supported throughout the conversation. • Provide clear guidance on forms, requests, and next steps so customers receive accurate information and can move forward without unnecessary delays. • Complete order entry and related updates carefully, ensuring information is entered correctly the first time whenever possible. • Monitor open or incomplete items and take timely follow-up actions to reduce stalled applications or unresolved customer issues. • Maintain dependable attendance and remain available during assigned queue coverage hours to support service levels and response times. • Respond constructively to coaching and performance feedback, applying direction quickly to improve call quality and consistency. • Document customer conversations and outcomes thoroughly so records remain current, organized, and useful for follow-up activity.
2026-07-15T00:00:00Z

Customer Service Representative

San Mateo, CA
onsite
Temporary / Contract
22 - 23 USD / Hourly
Robert Half is working to support our client with an exciting event at Coyote Point. This is a one day event for 4.5 hours starting at 2:30PM. Your job is to ensure a smooth registration process for guests. Personability is huge! The goal is to have the guests from start to finish have a great experience. If interested, apply now! No interview process! Duties: Greeting guests, scanning tickets, selling tickets via box office, etc. Candidates will be using iPhone scanners. Overall, very simple role!
2026-07-16T00:00:00Z

Customer Service Representative

Oakland, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
Customer Service RepresentativeJob Description:We are looking for a Customer Service Representative to serve as the primary point of contact for customers, providing product or service information and resolving issues efficiently. This role is ideal for someone who is empathetic, solutions-oriented, and service-driven.Responsibilities:<ul><li>Answer incoming calls, emails, and chat inquiries from customers</li><li>Resolve customer concerns related to orders, billing, accounts, or services</li><li>Document interactions in CRM or ticketing systems</li><li>Escalate complex issues to the appropriate team members</li><li>Maintain a high level of professionalism and customer satisfaction</li></ul>
2026-07-02T00:00:00Z

Customer Service Representative

San Leandro, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Customer Service Representative to provide hands-on administrative and customer service support for a Contract assignment in San Leandro, California. This short-term opportunity is ideal for someone who is organized, adaptable, and comfortable working onsite in a manufacturing environment. In this role, you will help keep daily department activities running smoothly so core team members can stay focused on priority initiatives. Responsibilities: • Support day-to-day office and customer service activities by managing routine administrative work and maintaining organized records. • Prepare, update, and format business documents, emails, and spreadsheets using Microsoft Outlook, Word, and Excel. • Assist the customer service team with overflow assignments and follow-up tasks to improve response times and workflow efficiency. • Enter and maintain accurate information in department files, trackers, and other internal documentation. • Coordinate communications with internal contacts and external parties as needed to keep requests moving forward. • Contribute to a cooperative team environment by stepping in where needed and adjusting to changing daily priorities.
2026-07-15T00:00:00Z

Marketing Coordinator

Pleasanton, CA
remote
Temporary / Contract
30 - 40 USD / Hourly
We are looking for a Marketing Coordinator to support our client in the Real Estate space on a Long-term Contract basis. This position is ideal for someone who combines strong organization with a service-oriented approach and can keep multiple marketing activities moving efficiently. The role will contribute to day-to-day marketing execution, content upkeep, and partner support while working comfortably with digital tools and cross-functional teams. Responsibilities:• Serve as a primary point of support for network members by answering marketing-related questions and guiding them on available tools, resources, and brand expectations.• Evaluate submitted collateral and provide clear recommendations to ensure materials reflect established brand standards and messaging consistency.• Resolve routine marketing platform and technology issues, escalating more complex concerns when appropriate.• Coordinate timelines and deliverables with internal stakeholders and outside vendors to keep projects on schedule.• Organize, update, and maintain marketing assets so teams can easily access current materials and resources.• Arrange webinar logistics through virtual meeting platforms, including scheduling, setup, and day-of support.• Publish and refresh website and platform content using WordPress and related marketing systems.• Assist with events, training sessions, and broader promotional initiatives that support business growth and engagement.• Proofread, format, and make light design edits to marketing materials using tools such as Canva or Adobe applications.• Help preserve a consistent look and voice across campaigns, content pieces, and communication channels.
2026-07-09T00:00:00Z

Field Marketing Event Manager

San Jose, CA
remote
Temporary / Contract
25 - 28 USD / Hourly
We are looking for a Field Marketing Event Manager to coordinate high-impact events that elevate brand presence and support pipeline growth for account-based and industry-focused marketing programs. This remote, Long-term Contract opportunity is ideal for a marketing specialist who enjoys balancing strategy, logistics, and on-site execution in a fast-moving environment. The person in this role will partner across teams to deliver seamless event experiences, maintain operational excellence, and measure performance against business goals. Responsibilities:• Lead the full event lifecycle, including researching venues, negotiating supplier agreements, arranging catering and audiovisual needs, and organizing branded materials for each program.• Maintain an organized schedule of upcoming events while managing registration tools, attendee outreach, and check-in planning to create a smooth participant experience.• Direct day-of-event operations by coordinating staffing plans, managing timelines, and resolving logistics issues to ensure successful execution on site.• Monitor event spending by handling purchase order activity, reviewing vendor invoices, and keeping programs aligned with approved budgets.• Record and organize event-generated leads after each program and prepare post-event summaries that highlight outcomes, learnings, and follow-up actions.• Measure event effectiveness through key performance indicators such as delivery against timeline and budget, attendee feedback, conversion from registration to attendance, lead volume, and pipeline contribution.• Work closely with account-based and vertical marketing stakeholders to align event plans with campaign goals and target audience priorities.
2026-07-02T00:00:00Z

Customer Support Rep

San Francisco, CA
remote
Temporary / Contract
25.1465 - 29.117 USD / Hourly
We are looking for a Customer Support Admin to provide responsive front-line assistance for users and help resolve everyday technical issues in a detail-oriented and efficient manner. This Long-term Contract position is based fully remote and is ideal for someone who communicates clearly, stays organized, and approaches problems with sound judgment. The role combines hands-on customer support, accurate recordkeeping, and thorough documentation to ensure a reliable support experience. Responsibilities:<ul><li>Handle protected health information (PHI) and sensitive practice data </li><li>Enter and update customer records </li><li>Draft concise, empathetic, jargon-free email updates to customers </li><li>Track progress and maintain accurate case notes</li><li>Flag missing information or process gaps for manager review </li><li>De-escalate frustrated customers with professionalism and empathy </li></ul>
2026-07-15T00:00:00Z

Client Service Associate | White-Glove Client Experience Mee

Oakland, CA
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
Please apply to this posting and ping me on LinkedIn for additional consideration – Mahmoud Adam, CPA Looking to take your wealth management career beyond the traditional client service role? This is an opportunity to join a highly respected boutique advisory firm that partners with founders, elite investors, and billionaire multi-generational families to build and operate sophisticated single-family offices. 100% Remote (Hybrid office option available in San Francisco)Competitive Base + Discretionary Bonus (15–30%)Unlimited PTO | 401(k) Match | Excellent Benefits This isn't just another client service position.You'll work directly with ultra-high-net-worth families on complex investment operations, private investments, financial administration, tax coordination, and family office initiatives—all while gaining exposure to the inner workings of some of the most sophisticated wealth structures in the industry.
2026-06-26T00:00:00Z

Customer Service Admin

Oakland, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
Customer Service AdminJob Description:We are hiring a Customer Service Admin to provide administrative and customer support to ensure efficient daily operations. This position combines customer communication with clerical and scheduling responsibilities.Responsibilities:<ul><li>Respond to customer inquiries via phone and email</li><li>Maintain customer records, files, and service documentation</li><li>Assist with scheduling, reporting, and data entry tasks</li><li>Support order tracking, invoicing, and issue resolution</li><li>Collaborate with internal departments to ensure customer satisfaction</li></ul>
2026-07-02T00:00:00Z

Client Services Associate

San Francisco, CA
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. Client Services Associate | Wealth Management Firm | San Francisco | Hybrid; 3 days onsite | Base + Strong Bonus Join a well-established, growth-oriented wealth management firm known for its client-first culture, collaborative team, and long-term approach to financial planning. This is an excellent opportunity to build your career in wealth management while gaining direct exposure to financial advisors, firm leadership, and high-net-worth clients. The firm offers a flexible hybrid schedule, strong mentorship, ongoing professional development, internal growth opportunities, bonus potential, retirement contributions, and employee financial planning benefits. Responsibilities<ul><li>Serve as a primary contact for client service and account maintenance</li><li>Support account openings, transfers, money movement, and other client requests</li><li>Coordinate client meetings and ongoing advisor outreach</li><li>Prepare and process client paperwork while maintaining accurate CRM records</li><li>Communicate with clients, custodians, and internal teams to ensure timely resolution of requests</li><li>Monitor account activity and follow up on outstanding documentation</li><li>Support workflow improvements, operational initiatives, and special projects</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-07-11T00:00:00Z

Client Operations Specialist

San Francisco, CA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
For additional information or questions about this opportunity, feel free to reach out to Jennifer Fukumae via email or LinkedIn. Job Title: Client Operations Specialist Location: San Francisco; HybridSalary: $75-80k + Bonus Robert Half is teaming up with a dynamic Registered Investment Advisor (RIA) firm on the hunt for a driven Client Operations Specialist. If you're looking for a place where you can grow in Operations or take the path towards a Lead Advisor role, this is the perfect opportunity! Join a collaborative, client-focused firm that values community engagement and offers real potential for career advancement. Responsibilities:<ul><li>Collaborate with the Advisory Group and Client Services Team to gain expertise and actively engage in all aspects of the wealth management process.</li><li>Collect and organize client data, including personal and financial goals, to support comprehensive planning.</li><li>Review and analyze client financial documents to assess their current financial position.</li><li>Assist in creating and developing client financial plans, investment policy statements, and detailed portfolio reports.</li></ul>
2026-07-11T00:00:00Z

VP of Client Services

San Francisco, CA
onsite
Permanent / Full Time
130000 - 180000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. VP of Client Services | Wealth Management Firm | San Francisco; Hybrid Our client is a rapidly growing global financial services firm seeking an experienced leader to oversee and elevate its client service organization. This is a highly visible opportunity to lead high-performing teams, partner with senior leadership, and drive operational excellence across a sophisticated, client-focused business. This is a unique opportunity to step into a highly visible leadership role with a rapidly growing financial services firm where you'll have the ability to shape the client service organization, influence firmwide initiatives, and work closely with senior leadership. The firm offers a collaborative, people-first culture, competitive compensation and bonus, comprehensive benefits, a 401(k) match, generous PTO, and strong long-term career growth. Responsibilities<ul><li>Lead and develop managers and client service teams across multiple locations </li><li>Establish and maintain best-in-class service standards </li><li>Partner with advisors and cross-functional teams to deliver an exceptional client experience </li><li>Drive process improvements, operational efficiency, and strategic initiatives </li><li>Oversee client onboarding, money movement, custodial operations, and escalated service matters </li><li>Manage alternative investment subscription processes </li><li>Develop scalable workflows, reporting, training, and performance metrics </li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-07-01T00:00:00Z