31 Results for Client Services Coordinator Jobs in Oakland, CA

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Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
31 - 35 USD / Hourly
We are looking for a Call Center Specialist to support critical service coordination in California. This long-term contract position is ideal for someone who can manage urgent and routine calls, collect accurate information, and ensure the right response teams are engaged quickly. The role requires strong judgment, clear communication, and a consistent approach to documentation and shift-based operations. Responsibilities:• Monitor radio communications and assess developing situations to coordinate additional support when safety concerns arise.• Receive emergency and non-emergency calls, gather complete incident details, and document requests accurately in the designated work order and dispatch system.• Route service issues to the appropriate response group, including facilities, security, or other operational teams, based on the nature of the request.• Maintain precise records through work orders, call logs, and shift notes to support continuity and accountability.• Prepare recurring operational reports using standard office software such as Microsoft Word and Excel.• Review active workflows throughout the shift to help ensure service requests are handled promptly and in line with established procedures.• Communicate important updates to incoming team members during shift handoff so ongoing issues remain properly managed.• Work closely with supervisors, responders, and partner departments to support coordinated incident response and daily operations.
2026-10-30T00:00:00Z

Case Manager

San Francisco, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a compassionate and organized Case Manager to support formerly homeless adults in San Francisco, California. This Long-term Contract position focuses on helping residents maintain stable housing, connect with essential services, and improve overall well-being through consistent, person-centered case management. The ideal candidate brings strong administrative support skills, sound judgment in challenging situations, and the ability to build trust with tenants, property staff, and community partners. Responsibilities: • Oversee an assigned portfolio of residents, providing consistent case management support tailored to individual housing stability and wellness goals. • Meet with tenants regularly through outreach, intake conversations, and ongoing check-ins to assess needs, monitor progress, and adjust support plans as appropriate. • Help residents secure and maintain public benefits, stay current with rent obligations, and address barriers that may affect continued housing. • Coordinate referrals to community-based resources such as health care, behavioral health, substance use services, and employment programs, while encouraging successful follow-through. • Partner with property management during unit walkthroughs, pest control visits, and habitability-related concerns to support safe and stable living conditions. • Foster a positive tenant community by organizing group activities, resident meetings, and engagement events in collaboration with staff and tenants. • Intervene during tenant crises by using de-escalation techniques, documenting incidents, and connecting individuals with appropriate support services. • Maintain accurate case records, complete required documentation, and safeguard confidential client information in accordance with agency standards. • Work closely with internal teams and external service providers to advocate for residents and report any suspected abuse or neglect through proper channels. • Assist with site-based operational support activities, including resident recertification efforts, check disbursement days, and attendance at scheduled meetings.
2026-10-30T00:00:00Z

Case Manager

Redwood City, CA
onsite
Temporary / Contract
26 - 28 USD / Hourly
Bilingual Case Manager (Spanish Required) - ContractLocation: Redwood City, CADuration: Approximately 3 MonthsSchedule: Full-Time Contract Robert Half is seeking a Bilingual Spanish Case Manager for a nonprofit organization serving individuals and families. Responsibilities<ul><li>Conduct client intakes, assessments, and case planning.</li><li>Provide crisis intervention, advocacy, and resource referrals.</li><li>Support clients with housing, income, healthcare, and transportation needs.</li><li>Maintain accurate case notes and client records in databases.</li><li>Coordinate services with community partners and agencies.</li><li>Monitor client progress and provide ongoing support.</li></ul>
2026-10-30T00:00:00Z

Client Service for Established Wealth Management Firm

San Francisco, CA
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
Jennifer Fukumae is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. Reach out via LinkedIn or email to start a conversation. Robert Half is partnering with an established and reputable Registered Investment Advisor (RIA) in San Francisco is seeking a Client Associate to join its team. The firm is known for its commitment to delivering high-quality investment management and personalized client service. This is an excellent opportunity to join a collaborative, professional environment where attention to detail, integrity, and a proactive approach are valued. Position OverviewThe Client Associate will play an important role in supporting the firm's day-to-day client service and operational activities. This individual will work closely with clients, internal team members, and external custodians to help ensure a seamless client experience and efficient account operations.The ideal candidate has at least three years of experience in client service or investment operations, preferably within an RIA or investment management firm. They are highly organized, technology-savvy, dependable, and comfortable handling confidential client and financial information. An understanding of cybersecurity risks and best practices is a strong plus. Key Responsibilities<ul><li>Provide day-to-day client service and operational support, responding to client requests and helping ensure a high level of service.</li><li>Support mutual fund-related servicing and operational activities, ensuring transactions and account-related requests are handled accurately and efficiently.</li><li>Coordinate with custodians and other external service providers to resolve account issues, process requests, and maintain accurate client records.</li><li>Assist with the preparation of client meeting materials, presentations, and supporting documentation.</li><li>Support account maintenance, documentation, and other administrative processes related to client relationships.</li><li>Identify opportunities to improve internal workflows, procedures, and operational efficiencies.</li><li>Handle sensitive client and financial information with the highest level of professionalism, discretion, and confidentiality.</li><li>Maintain awareness of technology and cybersecurity best practices to help protect client information and firm data.</li></ul>
2026-10-26T00:00:00Z

Customer Navigator

Palo Alto, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Customer Navigator to deliver high-touch, non-clinical support for patients and guests receiving care in Palo Alto, California. This Long-term Contract position focuses on creating a welcoming experience, guiding individuals through appointments and services, and helping resolve questions before, during, and after visits. The ideal candidate brings strong customer service instincts, excellent communication skills, and the ability to coordinate across departments in a fast-paced healthcare environment. Responsibilities: • Serve as a primary non-clinical point of contact for patients and visitors, offering guidance and concierge-style assistance throughout their care experience. • Coordinate appointments and related service needs for referred patients during both inpatient and outpatient encounters. • Help patients and guests navigate the healthcare environment by explaining processes, locations, and available support resources. • Share transportation and campus shuttle information to assist visitors traveling between hospital sites and clinics. • Escalate concerns, service issues, or special requests to the appropriate teams and document relevant details when needed. • Support patient-centered communication standards in all interactions with patients, families, and staff members. • Maintain compliance with hospital policies related to safety, security, quality expectations, and respectful workplace conduct. • Participate in training and ongoing learning activities to remain current on service protocols, patient rights, and organizational standards.
2026-10-27T00:00:00Z

Customer Navigator

Palo Alto, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Customer Navigator to provide high-touch, non-clinical support for patients and guests receiving care in Palo Alto, California. This Contract position serves as a key point of contact before, during, and after visits, helping individuals move through the healthcare experience with clarity, confidence, and professionalism. The ideal candidate brings strong customer service skills, clear communication, and the ability to coordinate details while maintaining a patient-centered approach in a fast-paced medical environment. Responsibilities: • Guide patients and guests through the healthcare experience by serving as a primary non-clinical resource for questions, logistics, and general support surrounding their visits. • Coordinate appointments and related care arrangements for referred individuals across inpatient and outpatient settings, helping ensure timely access to services. • Share transportation and campus navigation information, including available shuttle options and directions to hospital and clinic locations. • Address patient and guest concerns with professionalism, escalating issues to the appropriate departments and documenting summaries when needed. • Deliver courteous, service-focused communication with patients, families, and staff while supporting a welcoming and respectful care environment. • Follow established hospital policies, safety expectations, quality standards, and regulatory requirements in all daily interactions and tasks. • Protect confidential information and handle sensitive situations with discretion, professionalism, and sound judgment. • Participate in ongoing education and training to stay current on service expectations, compliance requirements, and patient support practices.
2026-10-30T00:00:00Z

31 results for Client Services Coordinator in Oakland, CA