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4 results for Records Manager in Oakbrook Terrace, IL

Collections Manager

Chicago, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
The salary range for this position is $90,000 - $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job Description:• Manage delinquency performance across all servicing portfolios, ensuring achievement of client, investor, and company delinquency reduction goals.• Oversee collection call strategies, queue management, dialer campaigns, and workforce allocation to maximize borrower contact rates and delinquency resolution outcomes.• Monitor collection effectiveness through key performance indicators including roll rates, right-party contacts, promise-to-pay fulfillment, cure rates, and loss mitigation referrals.• Ensure compliance with CFPB servicing regulations, FDCPA, FCRA, FACT Act, bankruptcy requirements, state collection laws, investor guidelines, and client contractual requirements.• Maintain department readiness for internal audits, external audits, regulatory examinations, and client reviews.• Establish and oversee call quality monitoring programs to ensure compliance, professionalism, borrower experience, and adherence to company standards.• Review escalated accounts and quality assurance findings to identify training and process improvement opportunities.• Identify and implement technology, workflow, dialer, reporting, and automation enhancements that improve operational efficiency, compliance, and borrower engagement.• Establish daily, weekly, and monthly performance objectives and provide ongoing coaching, mentoring, and development to maximize employee and departmental success.
2026-08-25T00:00:00Z

Credit Manager

Vernon Hills, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for an experienced Credit Manager to lead commercial credit and collections activities for a hardgoods manufacturing business. This role is responsible for maintaining healthy customer accounts across distributor and dealer channels while supporting daily order flow and broader finance operations. The ideal candidate brings strong judgment in credit evaluation, a practical approach to collections, and the ability to contribute to month-end financial processes. Responsibilities:• Manage commercial credit and collections for distributor and dealer accounts, ensuring timely payment activity and appropriate account oversight.• Review customer financial information and payment history to determine creditworthiness and establish or adjust credit limits.• Authorize daily order releases by evaluating account exposure, payment status, and overall risk.• Partner with sales, customer service, and finance teams to resolve account issues that may affect shipments or collections.• Drive follow-up efforts on past-due balances with distributors and dealers, using a detail-oriented and results-oriented approach.• Support month-end close by reconciling receivable activity, reviewing aging trends, and assisting with related finance reporting.• Monitor portfolio performance and identify potential risks, recommending actions to reduce exposure and improve cash flow. Benefit : Medical/Dental, 401k & PTO“Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.” to your posting. Once complete, let me know.
2026-09-01T00:00:00Z

Operations Manager

Schaumburg, IL
onsite
Permanent / Full Time
130000 - 140000 USD / Yearly
Our client is looking for an Operations Manager to lead customer service and trade execution activities for a manufacturing-focused operation. This role is responsible for strengthening daily processes, guiding a distributed operations team, and ensuring smooth coordination across logistics, inventory, and vendor payment workflows. The ideal candidate brings strong operational leadership, a continuous improvement mindset, and the ability to build productive partnerships with commercial teams, suppliers, and service providers. This position offers a salary of $130,000-$140,000 + health, vision, dental, 401K + match, PTO and much more. Responsibilities:• Lead and support the U.S. operations team, providing direction, coaching, and oversight across day-to-day trade execution activities.• Refine operational workflows by introducing more efficient, standardized, and automated approaches to documentation and transaction processing.• Foster a service-oriented team culture that strengthens collaboration with sales partners, customers, and suppliers.• Guide staff in coordinating with warehouses, stevedores, trucking companies, and other logistics partners to keep shipments and related activities on track.• Review monthly warehouse reporting, monitor aging inventory, and reconcile stock data against system records to maintain accurate visibility.• Address delays or issues involving payments for steel purchases, freight, and third-party services, while partnering with finance to confirm invoice approvals align with agreed commercial terms.• Work with internal technology teams to enhance operational systems and improve overall process effectiveness.• Partner closely with regional leadership and cross-functional teams to align operations with broader business priorities. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-08-20T00:00:00Z

Office Manager

Downers Grove, IL
onsite
Temporary to Hire
20.5865 - 26 USD / Hourly
We are looking for a proactive Office Manager to support daily front desk and administrative operations for a growing team in Illinois. This contract-to-permanent position is ideal for someone who enjoys a busy workplace, delivers excellent customer service, and keeps office workflows running smoothly. The role offers the chance to contribute in a visible way while helping maintain an organized, responsive, and efficient office environment. Responsibilities: • Welcome callers and visitors with a courteous approach, responding to inquiries and directing requests efficiently. • Manage customer intake by collecting details accurately and ensuring information is properly documented. • Coordinate calendars, appointments, and scheduling needs to keep daily activities organized and on track. • Maintain a tidy and well-ordered front office that supports a positive experience for clients and staff. • Provide administrative support across routine office functions, including filing, data handling, and general coordination. • Follow up with customers to confirm requests are addressed and communication remains timely and clear. • Scan paper records and organize digital documentation to support ongoing record management efforts. • Maintain electronic files with accuracy and consistency so information is easy to retrieve when needed. • Assist with additional projects and office tasks as business demands shift and priorities evolve.
2026-09-16T00:00:00Z