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2 results for Records Manager in Northbrook, IL

Collections Manager

Chicago, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
The salary range for this position is $90,000 - $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job Description:• Manage delinquency performance across all servicing portfolios, ensuring achievement of client, investor, and company delinquency reduction goals.• Oversee collection call strategies, queue management, dialer campaigns, and workforce allocation to maximize borrower contact rates and delinquency resolution outcomes.• Monitor collection effectiveness through key performance indicators including roll rates, right-party contacts, promise-to-pay fulfillment, cure rates, and loss mitigation referrals.• Ensure compliance with CFPB servicing regulations, FDCPA, FCRA, FACT Act, bankruptcy requirements, state collection laws, investor guidelines, and client contractual requirements.• Maintain department readiness for internal audits, external audits, regulatory examinations, and client reviews.• Establish and oversee call quality monitoring programs to ensure compliance, professionalism, borrower experience, and adherence to company standards.• Review escalated accounts and quality assurance findings to identify training and process improvement opportunities.• Identify and implement technology, workflow, dialer, reporting, and automation enhancements that improve operational efficiency, compliance, and borrower engagement.• Establish daily, weekly, and monthly performance objectives and provide ongoing coaching, mentoring, and development to maximize employee and departmental success.
2026-07-17T00:00:00Z

Estimating Manager

Berkeley, IL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
Our client is looking for a skilled Estimating & Planning Manager to support operational planning and estimating efforts for a fast-paced production environment in Hillside, Illinois. This position blends team leadership, cost analysis, and workflow coordination to help awarded projects move efficiently from quote through execution. The ideal candidate brings strong experience in manufacturing or print operations, along with the ability to improve processes, strengthen planning accuracy, and support profitable job delivery.THIS POSITION IS 100% ON-SITE Salary: $80,000-$100,000Benefits: Health, Dental, Vision, FSA, Life Insurance, STD, LTD, 401K, PTO Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Direct the day-to-day activities of the estimating and planning team, assigning work according to project complexity, deadlines, and staff capability.• Evaluate high-value, complex, or strategically important estimates and proposal documents before submission to confirm sound pricing and business alignment.• Work closely with production, scheduling, and operations teams to organize awarded work, balancing labor, equipment, and materials for efficient execution.• Track jobs against planned timelines and budgets, identify workflow issues early, and revise plans to reduce delays and unnecessary cost.• Compare projected job assumptions with actual production outcomes to improve future estimates and strengthen planning decisions.• Establish, refine, and enforce department procedures, tools, and standard methods that promote consistency across estimating deliverables.• Analyze cost drivers, operational performance, and market conditions to identify opportunities for savings, risk reduction, and stronger profitability.• Conduct routine audits of estimating and planning activities, resolve discrepancies, and provide coaching that improves team performance and accuracy.
2026-07-14T00:00:00Z