We are looking for an Operations Specialist to join our team in Northbrook, Illinois in a contract capacity with the potential to become permanent. This position supports the full order-to-delivery cycle and plays an important role in keeping inventory, shipping activity, and customer commitments on track. The ideal candidate brings a practical, detail-oriented approach to coordinating orders, transportation, warehouse activity, and related administrative processes in a fast-paced environment.<br><br>Responsibilities:<br>• Manage customer orders from receipt through final delivery and invoicing, ensuring accurate entry, timely release to warehouse partners, and consistent follow-up on open items.<br>• Coordinate shipment activity for both inbound and outbound freight by working with carriers, brokers, suppliers, and warehouse providers to secure efficient and cost-effective transportation.<br>• Oversee daily fulfillment for e-commerce and distributor channels, confirm shipping schedules, and address issues such as backorders, quantity variances, substitutions, and pricing exceptions.<br>• Maintain inventory accuracy across multiple storage locations by reconciling system records, monitoring stock movement, and supporting count activities and inventory adjustments.<br>• Prepare and review operational documents such as bills of lading, packing details, labels, and shipment notifications to support smooth delivery execution.<br>• Partner with suppliers, co-manufacturers, customs-related contacts, and logistics providers to track inbound materials and imported shipments and help prevent delays.<br>• Respond to customer and partner inquiries related to order status, delivery timing, product details, returns, credits, and deductions while helping maintain current account documentation.<br>• Support purchasing and administrative workflows by preparing purchase orders for review, assisting with item setup and discontinuations, and generating routine operational reports.<br>• Provide accounting-related support through entry and verification of receivables, payables, freight charges, and warehouse invoices, ensuring shipment records align with billing documents.