12 Results for Customer Service Specialist Jobs in Northbrook, IL

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Customer Service Representative

Northfield, IL
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a manufacturing team. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, managing order information, and keeping records accurate in a fast-paced environment. The role requires strong communication skills, solid Microsoft Excel proficiency, and a careful approach to data entry and follow-through. Responsibilities: • Review incoming orders for completeness, confirm pricing details, and check product availability before processing. • Enter and maintain customer and order information accurately using internal systems and spreadsheets. • Work closely with warehouse and production partners to help keep shipments on schedule and support on-time delivery. • Respond to customer questions and resolve order-related concerns with professionalism and urgency. • Share clear updates on product details, expected lead times, and delivery timelines to support customer needs. • Monitor order activity and follow up on discrepancies to help ensure records remain current and accurate. • Manage email correspondence and routine documentation related to customer accounts and order status.
2026-10-05T00:00:00Z

Customer Service Representative

Skokie, IL
onsite
Permanent / Full Time
52000 - 62400 USD / Yearly
On behalf of our client we are looking for a dependable Customer Service Representative to support daily communication and scheduling activities for their team Skokie in Illinois. This permanent, in office role serves as a key connection point for customers, sales staff, and installation personnel, helping each interaction move forward smoothly and efficiently. The ideal candidate brings strong organization, clear communication, and the ability to keep accurate records while managing multiple priorities in a fast-paced environment. Compensation: $25-$30 per hour Onsite Monday-Friday 9:00am-5:00pm - after up and trained open to hybrid Benefits: Medical, Dental, Vision, PTOOur specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Respond to incoming calls and customer inquiries with timely• Reach out to new and existing leads to encourage next steps• Arrange sales consultations, customer visits, and installation appointments• Work closely with sales representatives and installers to align schedules• Confirm upcoming appointments and installation dates• Maintain complete and current customer records • Provide administrative support as needed
2026-10-28T00:00:00Z

Customer Service Representative

Mokena, IL
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily dispatch coordination and deliver responsive service for customers in Illinois. This Contract to permanent opportunity is ideal for someone who thrives in a fast-paced environment, communicates clearly with both customers and field staff, and keeps schedules running efficiently. The person in this role will help manage service appointments, provide timely updates, and contribute to a positive customer experience while supporting operational goals. Responsibilities: • Coordinate communication between customers and field technicians to keep service appointments organized and running smoothly. • Respond to incoming customer questions, address scheduling concerns, and provide accurate status updates throughout the service process. • Build and maintain daily and weekly technician schedules to support efficient route planning and timely service delivery. • Process customer payments, prepare invoices, and assist with documentation related to technician time and payroll support. • Monitor dispatch activity and adjust schedules as needed to accommodate changing service priorities. • Deliver courteous, attentive support on every interaction to strengthen customer satisfaction and trust. • Maintain accurate service records and update relevant systems with scheduling, billing, and customer information.
2026-10-29T00:00:00Z

Customer Service Representative

Racine, WI
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels. Responsibilities: • Respond to incoming customer calls with professionalism and provide clear, helpful information. • Assist individuals with questions, concerns, and service requests while delivering a positive customer experience. • Enter orders and update customer details with accuracy and attention to detail. • Place outbound calls as needed to follow up on requests, confirm information, or provide updates. • Document customer interactions thoroughly to maintain organized and reliable records. • Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary. • Support daily call center operations by managing a consistent volume of phone-based interactions.
2026-10-26T00:00:00Z

Customer Service Representative

Woodridge, IL
onsite
Temporary to Hire
18.75 - 19 USD / Hourly
We are looking for a Customer Service Representative to support customers and sales partners in Woodridge, Illinois within the agriculture industry. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys resolving order-related issues, and takes pride in delivering dependable service. In this role, you will oversee the full order lifecycle, respond to customer inquiries, and help ensure accurate account management throughout the business year. Responsibilities: • Serve as the primary point of contact for customers and sales representatives, providing timely support for questions, orders, and service needs. • Coordinate the complete order process from initial entry through final resolution, including updates, confirmations, tracking, claims, and returns. • Process daily transactions accurately within the order management system and B2B platform while maintaining detailed and organized records. • Monitor customer accounts to preserve order accuracy, pricing consistency, shipment status, substitutions, and product availability across the season. • Prepare, organize, and maintain sales order documentation and deliver requested reports to internal teams or customers. • Share important timelines, inventory updates, and vendor-related information with customers to support informed decision-making. • Build strong working relationships with customers, vendors, sales teams, and internal departments to promote a high level of service. • Manage a high volume of inbound and outbound calls while prioritizing tasks, addressing concerns, and recommending effective solutions. • Support cross-functional coverage, contribute to special projects, and assist with system testing, training, and process improvement efforts when needed.
2026-11-02T00:00:00Z

Customer Service Representative

Tinley Park, IL
onsite
Temporary / Contract
17.575 - 18.5 USD / Hourly
We are looking for a Customer Service Representative to support transportation scheduling operations for a Contract position based in Tinley Park, Illinois. This role focuses on coordinating trip assignments, maintaining accurate scheduling records, and delivering dependable service to riders and provider partners. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage changing priorities in a fast-paced customer service environment. Responsibilities:• Coordinate and assign transportation trips across multiple service providers to support daily operations.• Create, adjust, and maintain paratransit schedules in Trapeze while aligning plans with established organizational guidelines.• Manage recurring, advance, and same-day trip requests with a high level of accuracy and attention to timing.• Work closely with dispatch and reservations teams to keep trip information current and service running smoothly.• Balance rider needs, operating efficiency, and available resources when making scheduling decisions.• Monitor schedules and trip activity to help meet defined service, productivity, and performance expectations.• Provide customer service support through inbound and outbound communication related to trip coordination and updates.• Complete additional tasks as needed to support transportation and scheduling functions. The salary range for this position is $18 to $18.50. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-10-20T00:00:00Z

Customer Success Specialist

North Aurora, IL
onsite
Temporary to Hire
23.75 - 25 USD / Hourly
We are looking for a Customer Success Specialist to join a manufacturing organization in North Aurora, Illinois on a contract-to-permanent basis. This role is ideal for someone who combines strong customer service instincts with a detail-oriented approach to order accuracy, cross-functional coordination, and issue resolution. You will serve as a key link between customers and internal teams, helping ensure orders move efficiently from intake through completion while supporting a high standard of service and compliance. Responsibilities: • Evaluate incoming customer orders to confirm accuracy, completeness, and alignment with required product specifications before processing. • Partner with engineering teams to clarify configurations, confirm build viability, and resolve technical questions tied to customer requests. • Manage special-order activity by directing requests through the appropriate review channels and following up to keep timelines on track. • Administer change documentation, maintain accurate records, and coordinate approvals across relevant departments. • Assist with customer portal activity and internal order workflows by investigating transmission errors, connectivity concerns, and related system issues. • Provide timely updates to stakeholders regarding order status, processing developments, and resolution of service-related problems. • Track daily performance indicators, prepare operational reporting, and contribute ideas that improve workflow efficiency and service quality. • Support onboarding and team development by sharing best practices in order entry and maintaining current process documentation. • Conduct restricted party screening to help uphold trade compliance requirements and internal policy standards.
2026-11-02T00:00:00Z

Order Entry Specialist/Customer Service Representative

Northbrook, IL
onsite
Permanent / Full Time
45000 - 60000 USD / Yearly
Our client, a privately owned manufacturing company is looking for a proactive and detail-focused Order Entry Specialist/Customer Service Representative to support customers and internal sales activity in Northbrook, Illinois. This role plays a key part in keeping orders accurate, communications timely, and service expectations high in a fast-moving distribution environment. The ideal candidate is comfortable balancing customer interaction, order administration, and cross-functional coordination while maintaining strong follow-through. Position Details:Schedule: 100% on-site from 8:30am-5:00pmSalary: $45,000-$60,000Benefits: Health, vision, dental, 401k + match, LTD, STD, Life Insurance, FSA, PTO Responsibilities:• Process customer orders with a high degree of accuracy and ensure all information is entered correctly into the company’s order management platform.• Respond to customer and sales team inquiries regarding product details, pricing, availability, and open order progress for assigned accounts.• Work closely with warehouse and operations teams to confirm service status, clarify priorities, and obtain current updates on active orders.• Visit operational areas when necessary to verify order progress firsthand and gather timely information for customer communication.• Maintain complete and accurate notes on order activity, status updates, and follow-up actions within internal systems.• Communicate delays, changes, or urgent issues promptly so customers remain informed and expectations are managed appropriately.• Track requests through resolution, ensuring questions are answered fully and no customer need is left unresolved.• Help sustain an organized communication process that supports efficient handling of daily order volume and service-related requests. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-11-02T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-10-20T00:00:00Z

Sr. Customer Service Representative

Hillside, IL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively. Salary: $80,000-$100,000 Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTOSchedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM ***PRINT INDUSTRY EXPERIENCE REQUIRED*** Responsibilities:• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-10-27T00:00:00Z

Investor Services Specialist

Chicago, IL
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for an Investor Services Specialist to support servicing clients and help deliver a high standard of account and portfolio administration in northwest suburbs of Chicago IL. This role partners with internal teams and external stakeholders to manage portfolio setup, client communications, reporting support, and service-related requests. The ideal candidate brings mortgage servicing knowledge, strong organization, and a client-focused approach to maintaining smooth day-to-day operations. Responsibilities:• Build productive relationships with assigned clients by providing timely updates, dependable follow-through, and detail-oriented support.• Organize activities related to new portfolio setup, loan boarding, servicing transfers, and release coordination to ensure accurate execution.• Partner with internal departments to launch new client portfolios and keep implementation tasks on schedule.• Deliver guidance and training to clients on servicing portals, reporting tools, system features, and available services.• Manage audit confirmation requests, portfolio review support, and other client-driven servicing needs.• Research account activity and prepare payment histories, servicing summaries, and detailed loan analyses as needed.• Act as a central communication link between clients and internal teams to resolve issues and maintain service continuity.• Contribute to service-level tracking, operational reporting, quality efforts, and ongoing process enhancements.• Use servicing platforms, workflow applications, and reporting tools to complete work accurately and efficiently.
2026-10-23T00:00:00Z

Onboarding Specialist

Burr Ridge, IL
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for an Onboarding Specialist to support a healthcare organization through a long-term contract engagement. This position focuses on creating a smooth and compliant employee onboarding experience while partnering with HR and staffing teams to keep processes organized and efficient. The ideal candidate brings practical human resources knowledge, strong judgment when handling sensitive information, and the ability to resolve onboarding-related issues with professionalism. Responsibilities:• Coordinate end-to-end onboarding activities for new team members, ensuring each step is completed accurately and on schedule.• Manage pre-employment processes such as background screenings, document collection, and employment verification follow-up.• Maintain employee records within HRIS platforms and update onboarding data with a high level of accuracy.• Partner with recruiters, managers, and HR team members to support a consistent and positive onboarding experience.• Review onboarding workflows for compliance with company policies and applicable employment requirements.• Respond to questions from new employees and internal stakeholders regarding onboarding status, forms, and next steps.• Identify process gaps, evaluate onboarding challenges, and recommend practical improvements to strengthen efficiency and service quality. The salary range for this position is $30 to $35. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-10-30T00:00:00Z

12 results for Customer Service Specialist in Northbrook, IL