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23 results for Customer Experience Specialist in Northbrook, IL

Customer Service Representative
  • Mount Prospect, IL
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Mount Prospect, Illinois. In this contract-to-permanent position, you will play a pivotal role in delivering exceptional support to our clients, ensuring their inquiries are handled efficiently and professionally. This role requires strong communication skills and attention to detail to maintain high-quality customer experiences.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries with professionalism.<br>• Provide assistance with scheduling appointments and updating calendars as needed.<br>• Manage email correspondence and ensure timely responses to client queries.<br>• Perform accurate data entry tasks to maintain customer records and order information.<br>• Handle both inbound and outbound calls to support various customer service needs.<br>• Process order entries efficiently while maintaining attention to detail.<br>• Utilize Microsoft Excel and Word for documentation and reporting purposes.<br>• Collaborate with team members to resolve complex issues and deliver solutions.<br>• Maintain a positive and helpful attitude while interacting with clients.<br>• Ensure customer satisfaction by addressing concerns and providing clear resolutions.
  • 2026-01-22T17:49:06Z
Customer Service Representative
  • Westchester, IL
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring satisfaction through attentive communication and efficient problem-solving. This is a Contract to permanent position, offering the opportunity to grow within the company and contribute to a supportive and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of customer calls promptly and courteously, ensuring a positive experience.</p><p>• Address customer concerns, complaints, and inquiries with empathy and care.</p><p>• Provide clear and accurate information about products, services, policies, and procedures.</p><p>• Record and maintain detailed documentation of all customer interactions in the system.</p><p>• Escalate complex or unresolved issues to the appropriate departments for further assistance.</p><p>• Achieve and exceed daily performance metrics, including call handling times and customer satisfaction scores.</p><p>• Maintain a positive and attentive attitude, contributing to a welcoming team atmosphere.</p><p><br></p><p>The salary range for this position is $18 to $18. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
  • 2026-01-13T18:49:05Z
Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for an experienced Customer Service Representative to join our team in Chicago, Illinois. In this role, you will provide excellent service to members by addressing their inquiries, resolving issues, and guiding them through processes with professionalism and care. This is a long-term contract position that offers the opportunity to work in a dynamic and impactful non-profit environment.<br><br>Responsibilities:<br>• Respond to inbound calls with empathy and efficiency, ensuring member satisfaction.<br>• Accurately update and maintain member information in the system.<br>• Provide detailed explanations of policies and procedures to members.<br>• Offer guidance on best practices and necessary documentation.<br>• Utilize SharePoint and web-based member databases for seamless data management.<br>• Collaborate with team members to address complex member concerns.<br>• Manage order entry tasks and ensure data accuracy.<br>• Communicate effectively with bilingual Spanish-speaking members, if applicable.<br>• Uphold professionalism, punctuality, and attention to detail.<br>• Perform additional customer service tasks as required.
  • 2026-01-12T14:53:59Z
Customer Service Representative
  • Westchester, IL
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • <p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Westchester, Illinois. In this Contract to permanent role, you will play a vital part in delivering exceptional service and support to our customers while maintaining a positive and engaging demeanor. This position offers an opportunity to grow within the organization while honing your customer service skills in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and courteously to a high volume of customer inquiries via phone, ensuring each interaction is handled with care and attention to detail.</p><p>• Address and resolve customer concerns, complaints, and requests efficiently while striving for customer satisfaction.</p><p>• Provide accurate and thorough information about products, services, and company policies to assist customers effectively.</p><p>• Record and maintain detailed documentation of customer interactions and resolutions in the company's system.</p><p>• Escalate complex or unresolved issues to the appropriate team or department as necessary.</p><p>• Achieve and exceed daily performance targets, including metrics for call volume, response times, and customer satisfaction.</p><p>• Demonstrate a positive attitude and detail-oriented approach to foster trust and rapport with customers.</p><p>• Collaborate with team members and other departments to ensure seamless customer support.</p><p>• Stay updated on company offerings, procedures, and tools to provide informed assistance to customers.</p><p><br></p><p>The salary range for this position is $18 to $18. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
  • 2026-01-13T18:44:17Z
Customer Service Representative
  • Chicago, IL
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. In this Contract to permanent opportunity, you will play a pivotal role in supporting credit union members by handling inbound inquiries and providing exceptional service. This is an excellent opportunity for someone with strong communication skills and a passion for helping others in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to inbound calls from credit union members, addressing inquiries related to account balances, products, and services.<br>• Provide patient and empathetic assistance, particularly to senior members, ensuring their needs are met with care.<br>• Utilize multiple software systems, including Symitaur, Amazon Connect, Smart Sheets, and Orpheus, to manage member accounts and resolve issues.<br>• Stay informed about the organization’s offerings to effectively guide members to appropriate solutions.<br>• Maintain a high level of accuracy and professionalism while handling sensitive financial information.<br>• Collaborate with team members to ensure seamless service delivery and meet performance goals.<br>• Adhere to attendance policies and uphold reliability standards.<br>• Participate in comprehensive training programs to develop technical skills and understanding of company procedures.<br>• Handle Saturday shifts twice a month, with a flexible schedule to ensure no more than 40 hours per week.<br>• Assist in managing increased call volumes resulting from organizational changes.
  • 2026-01-02T20:44:12Z
Customer Experience & Ecommerce
  • Des Plaines, IL
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>We are looking for a skilled Customer Experience & Ecommerce in near Des Plaines, Illinois. This role involves managing various online platforms, ensuring efficient workflows, and driving performance improvements across multiple channels. The ideal candidate is proactive, detail-oriented, and experienced in eCommerce and project management.</p><p><br></p><p>7:30am-4:00pm or 8:00am-5:00pm</p><p>Compensation: $75k-$90k</p><p>3 days in office 2 days WFH</p><p>Medical, Dental, Vision, 401k, 15 days PTO,9 holidays</p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Manages the company’s ecommerce website, including product launches, promotions, inventory updates, and merchandising accuracy.</p><p>• Communicate with customers by answering any problems, or solving any inventory issues.</p><p>• Maintains and activates listings across marketplaces such as Amazon Seller.</p><p>• Ensures all product are up to date.</p><p>• Monitors inventory levels, pricing, order flow, and work with the operations.</p><p>• Analyzes ecommerce sales performance and delivers regular reporting with actionable insights and recommendations.</p>
  • 2026-01-20T17:19:04Z
Marketing Automation Specialist
  • Chicago, IL
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p>Join our client's team as an Email Marketing Automation Specialist and play a pivotal role in driving customer engagement and revenue growth through innovative email strategies.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, execute, and optimize targeted email campaigns and automated workflows using leading marketing automation platforms (Marketo, Selligent, HubSpot, Eloqua).</li><li>Design and update email templates for operational, product marketing, and alert communications, ensuring strict adherence to brand guidelines.</li><li>Analyze key email metrics including open rates, click-through rates, incremental revenue, engagement, and retention to guide ongoing improvement.</li><li>Develop and run A/B tests for subject lines, copy, creative elements, and send times; assess results and apply learnings to future campaigns.</li><li>Experiment with new features, such as personalization, interactive content, and video integration, adapting strategies as needed.</li><li>Collaborate with creative and marketing teams to ensure seamless journey mapping, personalized content, and effective call-to-action placement.</li><li>Benchmark performance against industry standards, setting clear KPIs and goals for every campaign.</li><li>Maintain email list health, monitor deliverability, and uphold compliance with company policies and industry best practices.</li><li>Utilize email testing tools (such as Litmus) to ensure flawless rendering across devices and email clients.</li></ul><p><br></p>
  • 2026-01-09T21:54:16Z
Email Marketing Specialist
  • Chicago, IL
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p>Our team is seeking an Email Marketing Specialist to lead the development and optimization of automated marketing campaigns throughout the member lifecycle. This role is responsible for designing and executing multi-step workflows that drive engagement, retention, and conversion. The ideal candidate excels at translating data into personalized, scalable experiences, leveraging marketing automation platforms and a deep understanding of customer behavior to achieve targeted and measurable results.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Design, build, and optimize automated marketing journeys across email and related channels.</li><li>Develop lifecycle strategies focused on onboarding, engagement, upsell, and retention.</li><li>Collaborate closely with cross-functional partners—including product owners, email specialists, and audience builders—to ensure journey logic is aligned with key business objectives.</li><li>Manage segmentation, triggers, and personalization using dynamic content and behavioral data.</li><li>Monitor the performance of journeys and automation flows, leveraging analytics and A/B testing to identify and implement improvements.</li><li>Ensure data integrity and maintain compliance with privacy regulations, such as CAN-SPAM and GDPR.</li><li>Troubleshoot technical challenges related to logic, rendering, and deliverability.</li><li>Stay informed on the latest marketing automation platforms, tools, and best practices</li></ul><p><br></p><p><br></p>
  • 2026-01-09T21:44:42Z
Marketing Audience Specialist
  • Chicago, IL
  • onsite
  • Temporary
  • 45.00 - 50.00 USD / Hourly
  • <p>We are seeking an Audience Segmentation & Marketing Data Specialist to join our client's marketing team. This Specialist will play a key role in optimizing campaign performance and supporting data-driven marketing initiatives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and manage audience segmentation strategies using behavioral, demographic, and firmographic data</li><li>Partner closely with analytics and data teams to define audience criteria and build actionable segments</li><li>Collaborate with business stakeholders to ensure alignment between audience management and campaign goals/KPIs</li><li>Generate ad hoc reports from the Enterprise Data Warehouse to support marketing efforts</li><li>Work with project leads, data analysts, and end-users to automate audience-related tasks</li><li>Maintain data loads within our marketing automation platform and troubleshoot related issues with internal and external teams</li><li>Ensure audience management practices are compliant with data privacy regulations such as GDPR and CCPA</li><li>Support A/B testing and audience experimentation to continuously refine targeting strategies</li><li>Document audience definitions, workflows, and best practices to ensure cross-functional visibility</li></ul><p><br></p>
  • 2026-01-09T22:09:13Z
Service Desk Team Lead
  • Schaumburg, IL
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>We are seeking a confident and proactive Service Desk Team Lead to take ownership of our service desk operations. Reporting to the IT Operations Manager, you will manage a team of three in-house technicians plus outsourced Level 1 support, delivering exceptional end-user support in a 24x7 global enterprise.</p><p>This is a leadership role requiring strategic oversight—not a traditional “hands-on-keyboard” help desk position. You will be responsible for driving operational excellence, implementing new technologies, managing budgets, scaling team resources, and optimizing service levels through SLA management and possible outsourcing initiatives. You must bring accountability, strong decision-making, and a continuous improvement mindset to this function.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and oversee daily service desk operations, providing clear direction and support</li><li>Serve as the escalation point for complex technical issues</li><li>Ensure SLA compliance and high standards for customer satisfaction and ticket resolution</li><li>Communicate professionally with users and stakeholders, both in person and via email</li><li>Identify and implement new technologies and process improvements to support ongoing business growth</li><li>Manage third-party support providers and outsourcing activities, including SLA development</li><li>Control service desk budgets and related costs</li><li>Flexibly scale team resources up or down as needed to ensure consistent performance</li><li>Promote a culture of continual learning and professional development through certifications and ongoing training</li></ul>
  • 2026-01-12T17:39:36Z
Billing Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 100000.00 - 105000.00 USD / Yearly
  • <p><em>The salary range for this position is $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance.</em></p><p><br></p><p><strong>Job Description</strong></p><p><strong>Essential Duties and Responsibilities:</strong></p><ul><li>Tracks and reports on timekeeper hours</li><li>Prepares prebills and reviews edits by billing partner(s)</li><li>Verifies the accuracy of billing entries and supporting documentation.</li><li>Prepares invoices for submission to clients via various Ebilling platforms or by email, dependent on client requirements</li><li>Monitors accounts receivable and collection efforts</li><li>Submits budgets per client requirements</li><li>Works closely with billing partners on bill appeals</li></ul><p><strong> </strong></p><p><strong>Skills/Qualifications:</strong></p><ul><li>Detail-oriented, with excellent organizational skills</li><li>Working knowledge of various Ebilling platforms, including: ASCENT, LSS, TyMetrix, Legal-X, Legal Tracker, etc.</li><li>Working knowledge of PCLaw or similar billing application</li><li>Ability to work well under pressure, i.e., managing conflicting and fluctuating deadlines, and effectively prioritizing multiple tasks of equal urgency and importance with minimal supervision</li><li>Experience in effective problem-solving, actively using sound judgment in decision-making processes</li><li>Ability to handle confidential matters discreetly, in a mature and responsible manner conducive to the position</li><li>Effective communication skills, including the ability to be courteous in handling situations patiently and tactfully, with all audiences including partners, associates, staff and external clients and vendors</li><li>Experience with troubleshooting minor technology issues, including hardware and software</li><li>Ability to occasionally work more than 40 hours per week to perform the essential duties of the position; may require irregular hours</li></ul><p><br></p>
  • 2026-01-09T22:28:52Z
AP Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 65000.00 - 72000.00 USD / Yearly
  • <p><em>The salary range for this position is $65,000 - $72,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong>              </p><p> </p><p>The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul><p> </p><p> </p>
  • 2026-01-12T17:39:36Z
Insurance Billing Specialist
  • Mundelein, IL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><em>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </em></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
  • 2026-01-09T15:03:45Z
Accounts Receivable Specialist
  • Gary, IN
  • onsite
  • Temporary
  • 26.60 - 30.80 USD / Hourly
  • We are looking for an experienced Accounts Receivable Specialist to join our team in Gary, Indiana. In this role, you will play a critical part in managing financial and administrative tasks to ensure accurate and timely billing and payment processing for customer accounts and construction projects. This is a long-term contract position offering the opportunity to contribute to a dynamic environment within the construction industry.<br><br>Responsibilities:<br>• Research and establish billing procedures and requirements for various construction projects.<br>• Prepare and submit monthly billings, including AIA documents such as G702/G703 and sworn statements, in collaboration with project managers.<br>• Generate conditional, unconditional, and final waivers as required for project compliance.<br>• Ensure all stored material billing requirements are accurately met during monthly draws.<br>• Monitor and manage project billing portals, ensuring compliance with monthly requirements.<br>• Handle retention processes, including setup, reduction requests, and collection for general contractor projects.<br>• Process and track contractual change orders to ensure accurate billing adjustments.<br>• Maintain accounts receivable cash projections and provide daily updates.<br>• Investigate and resolve customer billing inquiries, including adjustments and reconciliations.<br>• Complete month-end close activities, including account reconciliation, aging reports, and job cost reporting.
  • 2026-01-06T04:06:01Z
Accounts Receivable Specialist
  • Hillside, IL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis. In this role, you will be responsible for managing key aspects of accounts receivable operations, ensuring accurate billing, timely collections, and efficient cash applications. Based in Hillside, Illinois, this position offers an opportunity to contribute to the success of a company in the printing and publishing industry.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions with precision and attention to detail.<br>• Perform cash application tasks to ensure payments are accurately recorded and allocated.<br>• Handle business-to-business collections, maintaining clear and attentive communication with clients.<br>• Generate and oversee billing functions, ensuring invoices are accurate and delivered on time.<br>• Monitor and reconcile cash activity to maintain accurate financial records.<br>• Collaborate with internal teams to address discrepancies and resolve client inquiries.<br>• Support financial reporting by providing accurate data related to accounts receivable.<br>• Develop and implement strategies to improve collection processes and reduce outstanding balances.<br>• Maintain compliance with company policies and industry regulations in all accounts receivable activities.
  • 2026-01-13T22:19:02Z
Exception
  • Mettawa, IL
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a detail-oriented Accounts Receivables Specialist to join our team in Mettawa, IL. In this long-term contract position, you will play a crucial role in managing collections, financial transactions, ensuring accuracy in billing, and facilitating timely collections. This opportunity is ideal for someone with strong organizational skills and a solid understanding of collections and accounts receivable processes. <br> Responsibilities: • Commercial collections to ensure timely payments and address any discrepancies. • Apply cash payments accurately to customer accounts and reconcile any variances. • Monitor and follow up on outstanding invoices to maintain healthy cash flow. • Collaborate with internal teams to streamline billing functions and resolve issues. • Utilize Microsoft Excel to create formulas and analyze financial data effectively. • Prepare and maintain detailed financial reports for management review. • Ensure compliance with company policies and regulations in all accounts receivable activities. • Provide exceptional customer service to clients regarding billing inquiries and payment processing.
  • 2026-01-06T21:49:01Z
Medical Billing Specialist
  • Lombard, IL
  • onsite
  • Temporary
  • 25.65 - 29.70 USD / Hourly
  • <p>We are looking for a motivated and detail-oriented Medical Billing Specialist to join our team in Oak Brook, Illinois. This contract position is ideal for candidates with a background in medical billing and a commitment to accuracy in claims processing and payment reconciliation. You will play a vital role in ensuring timely submissions and providing support to families relying on Medicaid-funded services.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit clinic patient claims to Medicaid and private insurers twice weekly, ensuring all necessary information is included.</p><p>• Identify and correct errors in claims submissions, resubmitting promptly to avoid delays.</p><p>• Prepare and distribute monthly invoices to families and payers.</p><p>• Perform daily reconciliation of billing records to maintain accuracy and compliance.</p><p>• Coordinate with physicians to obtain scripts for new clients, ensuring accurate documentation.</p><p>• Track claim statuses and escalate complex issues to management when needed.</p><p>• Ensure compliance with Medicaid-specific billing and reporting requirements.</p><p>• Maintain organized records of all billing activities and client interactions.</p><p>• Communicate effectively with families and physicians regarding payment plans and billing inquiries.</p><p><br></p><p>The hourly pay range for this position is $24 to $29/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
  • 2026-01-16T15:08:49Z
Sr Developer, Agentforce
  • Vernon Hills, IL
  • remote
  • Permanent
  • 104000.00 - 156000.00 USD / Yearly
  • <p><strong>Job Title: Sr. Salesforce Developer (Agentforce & LLMs)</strong></p><p><strong>Location:</strong> Remote (U.S. Based) or Hybrid (Chicago/Vernon Hills, IL) <strong>Compensation:</strong> $104,000 – $156,000 + Bonus <strong>Industry:</strong> Financial Services / Fintech</p><p><strong>Are you ready to build the future of "Agentic" workflows?</strong></p><p>We are seeking a high-performing <strong>Sr. Salesforce Developer</strong> to join a "best-in-class" digital squad for one of the fastest-growing credit unions in the U.S. This isn’t a maintenance role; you will be at the ground floor of an aggressive AI transformation, architecting and deploying autonomous agents that redefine the member experience.</p><p>Our client treats IT as a strategic partner—not a cost center. With an ever-increasing digital budget and a "big swing" approach to technology, this is the place for a developer who wants to move beyond standard CRM work and lead the charge in <strong>Agentforce</strong> and <strong>Large Language Models (LLMs)</strong>.</p><p><strong>The Mission:</strong></p><ul><li><strong>Hands-on Implementation:</strong> Design and deploy bespoke autonomous agents using <strong>Salesforce Agentforce</strong>.</li><li><strong>AI Orchestration:</strong> Apply prompt engineering and agentic frameworks to drive precise business outcomes.</li><li><strong>Full-Stack Salesforce Dev:</strong> Build and optimize Data Cloud integrations, Apex, LWC, and Flow to support secure, agentic workflows.</li><li><strong>Consumer-Facing Impact:</strong> Focus on external, consumer-facing use cases that directly impact financial freedom for members.</li></ul><p><br></p><p><strong>Why Join This Team?</strong></p><ul><li><strong>Cutting-Edge Tech:</strong> Be a pioneer in the Agentforce space with a company that is fully funded and committed to the platform.</li><li><strong>Stable & Growing:</strong> A Gallup Exceptional Workplace Award winner with a passionate, inclusive culture.</li><li><strong>Flexibility:</strong> Work-life balance is a core value. We offer core hours of <strong>9:00 AM – 3:00 PM CST</strong> to ensure the team stays synchronized while respecting your personal time.</li><li><strong>Remote-Friendly:</strong> While we love our Chicago-area team members (Hybrid 3 days/week), we are open to top-tier talent across the U.S.</li></ul><p><br></p>
  • 2026-01-08T21:14:01Z
Regulatory and Quality Operations/Supply Chain
  • Elgin, IL
  • onsite
  • Temporary
  • 26.60 - 30.80 USD / Hourly
  • We are seeking an experienced Regulatory and Quality Operations specialist to join our team in Elgin, Illinois. In this role, you will play a pivotal part in managing product lifecycles, ensuring regulatory compliance, and aligning customer specifications with industry standards. This is a long-term contract position, offering the opportunity to contribute to quality assurance and supply chain operations within a dynamic environment.<br><br>Responsibilities:<br>• Develop and maintain product specifications and verification documents in alignment with quality standards.<br>• Collaborate directly with customers to ensure their specifications meet regulatory compliance and industry requirements.<br>• Manage the complete product lifecycle, ensuring alignment with both customer needs and regulatory guidelines.<br>• Conduct audits and reviews to maintain adherence to regulatory and quality assurance standards.<br>• Oversee nutritional labeling processes to ensure compliance with legal and industry-specific requirements.<br>• Prepare and manage regulatory documents to support customer and internal operations.<br>• Implement quality assurance processes to uphold consistent standards across supply chain activities.<br>• Coordinate with vendors and stakeholders to resolve account discrepancies and streamline invoice management.<br>• Monitor supply chain operations to ensure effective management and alignment with organizational goals.<br>• Identify opportunities for improvement in quality and regulatory operations, driving continuous enhancement.
  • 2026-01-21T17:54:04Z
Finance Lead
  • Chicago, IL
  • onsite
  • Permanent
  • 185000.00 - 190000.00 USD / Yearly
  • <p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
  • 2026-01-05T17:54:02Z
Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 95000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000 - $95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Position Summary</u></strong></p><p>The Accounting Manager maintains superior attention to detail while managing multiple objectives concurrently. The following details are not definitive and subject to change based on organizational needs.</p><p><br></p><p><strong><u>Responsibilities include, but are not limited to:</u></strong></p><ul><li>Management of day-to-day accounting operations and ensure processes are efficient.</li><li>Preparation of monthly balance sheet account reconciliations.</li><li>Ensure accurate and timely monthly, quarterly, and year-end close.</li><li>Accounts Payable: Supervise accounts payable functions – invoices, reconciliations, weekly payments, and vendor relations.</li><li>Accounts Receivable: Manage accounts receivable processes including billing, payments, review, analysis, and follow up.</li><li>Reconcile bank statements, credit card statements and employee reimbursements.</li><li>Prepare and enter required journal entries and other account reconciliations as needed.</li><li>Oversee the general accounting processes for inter-company, fixed assets, depreciation, CIP, bad debt, interest, and capital leases.</li><li>Evaluate new and existing customers for credit worthiness and limits. Analyze credit history and information related to applications for credit and overdue/delinquent accounts</li><li>Responsible for all collection activities including follow-ups with attorneys and outside collection agencies regarding legal activities. </li><li>Manage vendor contracts, insurance policies, licenses, and permits for both business entities.</li><li>Lead for internal and external audits to ensure full cooperation and compliance with all qualified requests.</li><li>Maintain strong internal control environment to safeguard assets, improve profitability, and manage business risks.</li></ul><p> </p>
  • 2026-01-09T16:34:44Z
Tax Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 150000.00 - 160000.00 USD / Yearly
  • <p><em>The salary range for this position is $150,000 - $160,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Description:</strong></p><p>As a Tax Manager, you will be working on variety of clients and will specialize in the taxation of financial products and investment vehicles providing both tax consulting and tax compliance services to: Proprietary/High Frequency Trading Firms; Broker-Dealers; Commodity Pools and Hedge Funds; as well as high-net-worth individuals associated with these types of entities and other investors focused in the financial services industry.</p><p>The Tax Manager will deal with complex financial products including OTC derivatives, futures, options, swaps, fixed income, convertible debt, asset-backed securities, and other derivative products. The Tax Manager will work closely with our Tax Partner to research new tax rules, prepare and review tax returns, and to develop our tax practice within the financial services industry. The ideal individual will be a professional willing to coach, develop and lead tax professionals, and build a team of dedicated tax specialists.</p><p> </p><p><br></p>
  • 2026-01-12T22:23:37Z
Attorney/Lawyer
  • Chicago, IL
  • remote
  • Temporary
  • 66.50 - 77.00 USD / Hourly
  • We are looking for an experienced Attorney/Lawyer to join our team in Chicago, Illinois. This is a long-term contract position suitable for someone who is detail oriented, thrives in independent work environments, and is eager to contribute their expertise to challenging cases. The ideal candidate will have a strong background in commercial bankruptcy, litigation, and real estate matters, and be comfortable managing cases with minimal supervision. <br> Responsibilities: • Handle complex commercial bankruptcy cases, including Chapter 11 proceedings, with a focus on creditor representation. • Manage commercial litigation matters, ensuring thorough preparation and effective advocacy. • Represent landlords in commercial real estate disputes, providing strategic counsel and legal solutions. • Work independently to manage a high volume of cases while maintaining quality and attention to detail. • Collaborate remotely with team members to ensure seamless case management and communication. • Stay proactive in identifying new legal opportunities and expanding the firm's client base. • Utilize prior experience in both small and large firm environments to adapt to diverse challenges. • Ensure compliance with all legal standards, deadlines, and procedural requirements. • Provide expert guidance on civil litigation matters related to commercial disputes. <br> The pay range for this position is $70 to $75. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. <br> Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
  • 2026-01-20T22:04:37Z