<p>We’re looking for a creative, organized, and platform-savvy Social Media Manager to lead day-to-day social execution across multiple brand accounts. If you’re passionate about content, community engagement, trends, and performance optimization, this could be a great fit.</p><p><br></p><p>What You’ll Do:</p><ul><li>Manage and execute social content calendars across TikTok, Instagram, YouTube, LinkedIn, Facebook, Reddit, X, and Pinterest</li><li>Write compelling social copy tailored to brand voice and platform best practices</li><li>Monitor content performance and share insights on top-performing and underperforming posts</li><li>Use tools like Sprinklr, Meta Business Manager, Sprout Social, and social listening platforms</li><li>Support reporting through KPI tracking and performance observations</li><li>Identify platform trends, competitor activity, and community insights to inform content opportunities</li><li>Assist with community management and audience engagement</li><li>Ensure content is accessible, on-brand, and optimized for each platform</li><li>Collaborate with strategists, creatives, and account teams to keep programs moving efficiently</li></ul><p><br></p>
<p><em>The salary range for this position is $90,000 - $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><b><u>Job Description:</u></b></p><p>• Manage delinquency performance across all servicing portfolios, ensuring achievement of client, investor, and company delinquency reduction goals.</p><p>• Oversee collection call strategies, queue management, dialer campaigns, and workforce allocation to maximize borrower contact rates and delinquency resolution outcomes.</p><p>• Monitor collection effectiveness through key performance indicators including roll rates, right-party contacts, promise-to-pay fulfillment, cure rates, and loss mitigation referrals.</p><p>• Ensure compliance with CFPB servicing regulations, FDCPA, FCRA, FACT Act, bankruptcy requirements, state collection laws, investor guidelines, and client contractual requirements.</p><p>• Maintain department readiness for internal audits, external audits, regulatory examinations, and client reviews.</p><p>• Establish and oversee call quality monitoring programs to ensure compliance, professionalism, borrower experience, and adherence to company standards.</p><p>• Review escalated accounts and quality assurance findings to identify training and process improvement opportunities.</p><p>• Identify and implement technology, workflow, dialer, reporting, and automation enhancements that improve operational efficiency, compliance, and borrower engagement.</p><p>• Establish daily, weekly, and monthly performance objectives and provide ongoing coaching, mentoring, and development to maximize employee and departmental success.</p>