<p>Robert Half is partnering with a growing manufacturing company to hire an Order Processing Specialist. This role is ideal for someone who enjoys working behind the scenes to ensure customer orders are entered accurately, shipments are coordinated efficiently, and customers receive exceptional service throughout the order lifecycle. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Accurately enter and maintain customer orders within the company's ERP system.</li><li>Review orders for pricing, product specifications, quantities, and shipping requirements.</li><li>Communicate with customers regarding order status, backorders, delivery timelines, and product availability.</li><li>Partner with production, purchasing, warehouse, and logistics teams to ensure orders are fulfilled on schedule.</li><li>Prepare shipping documentation, purchase orders, and order acknowledgments.</li><li>Resolve order discrepancies, shipping issues, and customer concerns in a timely manner.</li><li>Maintain accurate customer accounts and update order information as needed.</li><li>Assist with inventory inquiries and coordinate product availability with internal departments.</li><li>Support sales representatives by providing order updates and administrative assistance.</li><li>Perform general administrative duties and assist with special projects as assigned.</li></ul><p><br></p>
We are looking for a highly organized Order Processing specialist to support accurate and timely fulfillment operations in Florida. This contract opportunity with potential for a permanent role is ideal for someone who enjoys managing order details, coordinating updates, and keeping records precise in a fast-moving environment. The person in this role will help ensure customer requests are entered correctly, monitored through shipment, and supported with dependable administrative assistance.<br><br>Responsibilities:<br>• Enter customer purchase information into internal systems with a high level of accuracy and completeness.<br>• Review incoming orders carefully to confirm quantities, product details, and other key information before processing.<br>• Monitor open orders and shipping activity to help keep deliveries on schedule and identify status updates promptly.<br>• Respond to customer inquiries by email or other communication channels regarding order progress and shipment details.<br>• Maintain orderly documentation by filing, scanning, and updating records so information is easy to access when needed.<br>• Provide day-to-day administrative assistance that supports smooth order management and overall team operations.<br>• Use spreadsheets and standard office software to track information, perform basic calculations, and prepare supporting documentation.
<p>Robert Half is seeking a customer-focused and dependable Bilingual Customer Service Representative (English/Spanish) to support a growing organization in South Florida. This contract-to-hire opportunity is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment while delivering exceptional service.</p><p><br></p><p>Responsibilities</p><ul><li>Provide outstanding customer service via phone, email, and in person in both English and Spanish.</li><li>Respond to customer inquiries regarding products, services, orders, and account information.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Process orders, returns, exchanges, and service requests accurately.</li><li>Maintain detailed and accurate customer records within company systems.</li><li>Communicate with internal departments to ensure timely resolution of customer issues.</li><li>Follow up with customers to ensure satisfaction and provide updates on outstanding requests.</li><li>Perform data entry and maintain documentation with a high level of accuracy.</li><li>Meet individual and team performance goals while maintaining quality service standards.</li><li>Assist with general administrative tasks as needed.</li></ul><p><br></p>
<p>Robert Half is seeking an Order Processing / Customer Support Representative for a client in the manufacturing industry. This position is ideal for someone who thrives in a fast-paced environment, has strong attention to detail, and enjoys providing exceptional customer service. The primary focus of this role is processing a high volume of customer orders while serving as the main point of contact for order status, shipments, pricing, and customer inquiries.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process a high volume of customer orders accurately and efficiently.</li><li>Enter customer orders received from customers and outside sales representatives.</li><li>Send order confirmations and acknowledgments.</li><li>Process purchase orders and export orders while maintaining accurate documentation.</li><li>Respond to customer inquiries regarding orders, pricing, shipments, product availability, and delivery status.</li><li>Coordinate with production, warehouse, shipping, and sales teams to ensure timely and accurate order fulfillment.</li><li>Process billing, credits, returns, and order modifications.</li><li>Maintain accurate customer records and order documentation.</li><li>Assist the sales team with customer requests and provide exceptional customer support.</li><li>Monitor inventory levels and coordinate with the warehouse to ensure product availability.</li><li>Track shipments and proactively communicate delivery updates to customers.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul><p><br></p>
<p>Robert Half is partnering with a growing organization to identify a detail-oriented and customer-focused Bilingual Travel Coordinator. This position is responsible for assisting customers with travel reservations, accommodations, transportation arrangements, and general travel-related questions.</p><p><br></p><p>The ideal candidate will have strong communication and organizational skills, experience providing customer service, and the ability to manage multiple requests in a fast-paced environment. Candidates must be fully bilingual in English and Spanish.</p><p><br></p><p>Key Responsibilities</p><ul><li>Assist customers with booking and coordinating hotel accommodations, transportation, and other travel arrangements</li><li>Respond to incoming calls, emails, and reservation requests in both English and Spanish</li><li>Provide accurate information regarding availability, rates, travel policies, promotions, and reservation details</li><li>Create, update, confirm, and cancel reservations as requested</li><li>Coordinate ground transportation, airport transfers, car services, and other travel-related services</li><li>Review reservation details to ensure accuracy and communicate confirmations to customers</li><li>Resolve scheduling conflicts, booking concerns, and last-minute travel changes</li><li>Serve as a liaison between customers, hotels, transportation providers, and internal departments</li><li>Maintain accurate customer and reservation information within company systems</li><li>Process payments, refunds, credits, or reservation adjustments when applicable</li><li>Follow up with customers to ensure travel arrangements and special requests have been completed</li><li>Deliver professional and courteous service throughout the entire booking process</li><li>Assist with additional customer service and administrative responsibilities as needed</li></ul><p><br></p>