334 Results for Desktop Support Analyst Jobs in Norfolk, VA

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Epicor Support Analyst

Irvine, CA
onsite
Temporary / Contract
66.50 - 77.00 USD / Hourly
We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization. Responsibilities: • Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities. • Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows. • Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions. • Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making. • Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi. • Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes. • Provide assistance with subscription billing processes and related workflow configuration or issue resolution. • Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption. • Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
2026-10-16T23:33:42Z

IT Support Specialist

San Luis Obispo, CA
onsite
Temporary to Hire
36.00 - 38.00 USD / Hourly
email: valerie.montoya@roberthalf(.com) Robert Half is seeking a customer-focused IT Support Specialist to provide hands-on technical support for employees in a Windows-based environment. This is an excellent opportunity for an IT professional who enjoys troubleshooting end-user issues, supporting Microsoft 365, managing devices, and delivering exceptional customer service. Required Qualifications<ul><li>· 5+ years of IT Support, Help Desk, or Desktop Support experience</li><li>· Strong experience supporting Windows environments</li><li>· Experience troubleshooting Microsoft 365 and Office applications</li><li>· User account management and provisioning experience</li><li>· Experience installing, configuring, and troubleshooting software applications</li><li>· Familiarity with ticketing systems such as Freshservice, ServiceNow, or similar platforms</li><li>· Strong documentation and organizational skills</li><li>· Outstanding customer service and communication abilities</li></ul>
2026-11-07T00:58:40Z

Cable Technician

New Orleans, LA
remote
Temporary / Contract
- USD / Hourly
We are seeking an experienced IT Field Support Technician for an immediate short-term contract opportunity supporting the New Orleans area. This role involves providing hands-on technical support, troubleshooting hardware and network connectivity issues, and working with technical diagrams and infrastructure layouts.
2026-11-05T17:48:42Z

Software Support Analyst

Independence, OH
onsite
Temporary / Contract
18.21 - 21.09 USD / Hourly
We are looking for a Software Support Analyst to provide responsive assistance to users and help deliver a smooth experience across software platforms in Independence, Ohio. This Long-term Contract position is well suited for someone who brings strong troubleshooting skills, communicates clearly with end users, and enjoys solving application-related issues in a fast-paced support environment. The ideal candidate will be comfortable working within a SaaS setting, documenting solutions thoroughly, and building toward a future path in customer-facing success roles. Responsibilities: • Deliver timely support to end users by diagnosing software issues, answering questions, and resolving incidents through remote and direct assistance. • Investigate application-related problems, identify root causes, and provide clear guidance that helps users return to productivity quickly. • Support increased service demand tied to the rollout of new software platforms and assist users as they adapt to updated tools and workflows. • Create and maintain accurate support records, knowledge articles, and troubleshooting documentation to improve consistency and future resolution times. • Work closely with internal support team members to escalate complex issues appropriately and ensure effective follow-through on open cases. • Provide attentive customer support that balances technical problem solving with patience, clarity, and a positive user experience. • Monitor recurring issues and share observations that may help improve application performance, user adoption, and support processes.
2026-11-02T19:44:00Z

IT Operations Technician II

Germantown, WI
onsite
Permanent / Full Time
75000.00 - 78000.00 USD / Yearly
We are looking for an IT Operations Technician II to deliver advanced technical support and keep daily IT operations running smoothly across clients in the southeastern region of WI. This role combines hands-on troubleshooting, hardware deployment, and ownership of key technology solutions, making it ideal for someone who enjoys balancing support work with operational responsibility. The position also contributes to project execution and provides dependable service to end users through both remote and on-site assistance. This role requires travel across locations from Milwaukee, Brookfield, Greenfield, Racine, etc. Local candidates with client facing experience is desired. Responsibilities:• Resolve escalated support incidents by investigating root causes, applying effective fixes, and maintaining service quality expectations.• Complete advanced service requests that require careful analysis of infrastructure, user needs, and system dependencies.• Build, configure, and prepare equipment such as desktops, network devices, cameras, entry-level servers, and printers for operational use.• Coordinate incoming and outgoing hardware shipments while keeping asset records accurate and up to date in inventory systems.• Perform routine inventory checks to track equipment levels, verify asset status, and support availability of critical parts.• Provide technical support during on-site visits and remote sessions, diagnosing issues efficiently and communicating clearly with users.• Manage the technical steps involved in employee onboarding and offboarding, including account access, workstation setup, and equipment handling.• Serve as the primary operational owner for assigned products, maintaining documentation, overseeing upkeep, and driving issue resolution.• Contribute to custom and standardized projects by completing assigned tasks, supporting implementation activities, and helping meet delivery timelines.• Participate in an after-hours support rotation to respond to urgent operational problems and help maintain system reliability.
2026-10-20T19:34:08Z

IT Support

Albuquerque, NM
onsite
Temporary / Contract
- USD / Hourly
Our client is seeking an IT Support Technician to support workstation deployment, device imaging, asset management, and end-user technology readiness. This role is ideal for an IT professional with hands-on experience supporting desktops, laptops, and device deployments, or a highly motivated IT support professional looking to grow their skills in Microsoft Intune and endpoint management.The primary focus of this role is staging, imaging, configuring, and deploying end-user devices while maintaining accurate asset records and ensuring a smooth technology deployment experience. The individual may also assist with service desk activities, including hardware troubleshooting, printer support, equipment upgrades, and workstation replacements.Key Responsibilities• Configure, image, stage, and deploy desktops, laptops, and mobile devices for end users.• Support workstation lifecycle management, including new deployments, upgrades, refreshes, and replacements.• Utilize Microsoft Intune to deploy operating system images, applications, updates, and configurations.• Assist with endpoint and workstation management within an Intune-managed environment.• Maintain accurate asset inventory and device tracking records.• Support software deployment and installation activities.• Perform testing and quality assurance checks prior to device deployment.• Document deployment activities, configurations, and inventory updates.• Assist with routine service desk requests, including: o PC and laptop troubleshootingo Printer setup and supporto Peripheral installation and configurationo Hardware upgrades and replacementso Basic software support• Track and manage work requests through ticketing and asset management systems.• Follow established IT security, compliance, and operational procedures.Other duties as needed
2026-10-13T16:43:47Z

IT Support Specialist

Lenexa, KS
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Site Support Specialist to provide hands-on technical support for end users and maintain reliable workplace technology in Lenexa, Kansas. This contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while delivering a strong customer support experience. The person in this role will help keep day-to-day IT operations running smoothly by supporting desktop environments, infrastructure components, and service management processes. Responsibilities: • Deliver onsite technical assistance for desktops, laptops, peripherals, and mobile devices to minimize employee downtime. • Diagnose and resolve incidents involving operating systems, basic network connectivity, user accounts, and standard business applications. • Manage support requests through the ServiceNow platform, ensuring accurate documentation, timely updates, and proper ticket resolution. • Install, configure, and replace end-user hardware and software in accordance with internal IT standards. • Support local technology infrastructure by identifying issues, escalating complex problems when needed, and coordinating with broader IT teams. • Perform routine workstation setup, imaging, and deployment for new employees, role changes, and equipment refreshes. • Maintain inventory records for devices and accessories while helping ensure equipment is tracked and available for business needs.
2026-10-13T12:58:41Z

EDI Support Analyst

Lyon Station, PA
onsite
Temporary to Hire
35.63 - 41.25 USD / Hourly
We are looking for an EDI Support Analyst to join our team in Pennsylvania on a contract basis with the potential for a permanent position. In this role, you will help keep electronic data exchange operations running smoothly by monitoring transaction activity, addressing processing issues, and supporting reliable communication with external partners. This position works closely with internal teams, customers, and suppliers to maintain accurate data flow and support ongoing EDI operations. Responsibilities: • Oversee daily electronic transaction activity to confirm documents are transmitted, received, and processed correctly • Troubleshoot routine transaction errors, communication breakdowns, and exception conditions to restore normal processing • Support standard EDI document types, including purchase orders, acknowledgments, invoices, advance ship notices, remittance details, and forecast-related transactions • Assist with partner onboarding by coordinating testing and validating readiness for production exchanges • Collaborate with customers, suppliers, and internal stakeholders to investigate and resolve document processing concerns • Review system queues, alerts, and operational reports to identify issues early and take corrective action • Verify data accuracy within transactions and research mismatches or missing information • Keep support documentation, operating procedures, and trading partner records current and organized • Participate in testing, upgrades, enhancements, user guidance, and continuous improvement efforts, escalating more complex issues when needed • Provide off-hours support and travel occasionally based on business needs
2026-10-15T14:23:43Z

Technical Customer Support Lead

Auburn, NH
onsite
Temporary to Hire
- USD / Hourly
We are looking for an experienced Technical Customer Support Lead to oversee daily support operations and help maintain a high standard of service for customers in Auburn, New Hampshire. This contract position is ideal for someone who can guide a technical support team, manage escalations with confidence, and keep service delivery aligned with business expectations. The role combines hands-on operational coordination with team mentorship, cross-functional collaboration, and a strong focus on timely, consistent customer communication. Responsibilities: • Direct day-to-day support activities by overseeing ticket queues, monitoring tasks, and incident handling to keep work moving efficiently. • Act as the main point of escalation for urgent or high-impact issues, ensuring customers receive prompt updates and effective resolution paths. • Organize team workload and coverage throughout business hours and during critical situations to maintain service continuity. • Coach and support team members by providing guidance, sharing best practices, and reinforcing consistent support standards. • Review response performance, service levels, and support quality to identify gaps and improve operational execution. • Partner with internal groups such as Development, DevOps, and Quality Assurance to speed up issue resolution and remove blockers. • Own follow-through on major customer concerns from initial escalation through final resolution, including communication and documentation. • Help strengthen support procedures, workflows, and operating guidelines to improve consistency across service operations. • Contribute to reporting on incident patterns, service performance, recurring problems, and operational risks, while supporting post-incident reviews and corrective actions. • Handle customer information responsibly and follow appropriate security practices while supporting time-sensitive events that may require additional hours.
2026-11-06T19:03:43Z

IT Support Specialist

Lenexa, KS
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable end-user support in Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys solving hardware, software, and connectivity issues in a fast-paced environment. The person in this role will help maintain day-to-day technology operations while delivering a positive support experience across the site. Responsibilities: • Provide front-line technical support for desktops, laptops, peripherals, and mobile devices, resolving issues efficiently and professionally. • Troubleshoot hardware, software, network, and connectivity problems to minimize downtime for employees and business operations. • Manage support requests through the ticketing system, ensuring accurate documentation, timely updates, and proper follow-through. • Install, configure, and maintain workstations, printers, and other site technology equipment in alignment with company standards. • Assist with user account support, device setup, and basic access-related issues to help employees stay productive. • Support local technology infrastructure by identifying recurring issues, escalating complex problems, and coordinating with broader IT teams when needed. • Contribute to system readiness by performing routine checks, updates, and maintenance on end-user technology and support tools.
2026-10-13T13:04:03Z

Tech Support Manager

Pittsburgh, PA
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings. Responsibilities: • Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner. • Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders. • Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly. • Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime. • Administer Active Directory tasks such as user account management, permissions updates, and access support. • Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need. • Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies. • Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
2026-10-20T15:48:44Z

Security Systems / IT Support Technician

Union, NJ
onsite
Temporary / Contract
21.38 - 24.75 USD / Hourly
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting. Responsibilities: • Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment. • Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns. • Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution. • Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs. • Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting. • Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
2026-10-08T19:43:42Z

Tech Support Manager

Jasper, IN
remote
Temporary / Contract
- USD / Hourly
We are looking for a Tech Support Manager to lead hands-on technical support operations for client environments in Indiana/Kentucky. This Long-term Contract position is ideal for someone who combines strong endpoint and infrastructure knowledge with a customer-focused approach to issue resolution and service delivery. The role supports both deskside and remote needs while partnering with cross-functional teams to maintain reliable workplace technology and a high-quality user experience. (Remote position) Responsibilities:• Lead day-to-day technical support activities for end users, ensuring timely resolution of hardware, operating system, and access-related issues.• Provide deskside and remote assistance for Windows 10 devices, workplace technology, and common troubleshooting scenarios across client environments.• Manage and support identity and access services, including Active Directory, Azure Active Directory, and Microsoft Entra ID administration.• Oversee endpoint management practices to maintain device compliance, configuration standards, and operational readiness.• Collaborate with service desk, engineering, security, project, and account teams to coordinate support efforts and drive issue resolution.• Support Microsoft 365 and related collaboration platforms to help users remain productive and connected.• Travel to client locations as needed, approximately 25% of the time, to deliver onsite support and maintain strong customer relationships.• Monitor recurring support trends and recommend practical improvements to strengthen service quality and reduce disruptions.
2026-10-20T19:18:43Z

Service Desk Specialist

Century City, CA
remote
Temporary / Contract
34.00 - 36.00 USD / Hourly
Email: valerie.montoya@rht.(com) for immediate consideration! Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging, and troubleshooting O365, MAC equipment along with Windows equipment and more. Hours: 10am -7pm (PST) Top Skills:<ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, AD/Entra ID</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM endpoint management </li><li>L3 Ticketing</li><li>Audio/Visual Set up/Troubleshooting</li><li>MFA</li></ul>
2026-11-07T00:43:43Z

Software Support Engineer

Lodi, WI
onsite
Permanent / Full Time
90000.00 - 120000.00 USD / Yearly
Robert Half is partnering with a company in Wisconsin to help them hire an experienced Software Support Engineer. In this role you're responsible for supporting, maintaining, and improving the company's business and technical software applications. This role focuses on application administration, troubleshooting, user support, and developing tools and integrations that improve system functionality and reduce manual processes. The position will support a variety of applications, including CAD/PDM software, ERP systems, and internal business applications. Working with IT, internal users, software vendors, and the MRP/ERP Solutions Consultant, this person will help resolve application issues, maintain system integrations, improve data accuracy, and identify opportunities to make software and business processes more efficient. Principal Responsibilities<ul><li>Administer and support company software applications, including user access, licensing, system settings, upgrades, troubleshooting, and software deployments.</li><li>Serve as a primary point of contact for application-related questions and technical support, helping users resolve issues and get the most out of available software.</li><li>Develop and maintain utilities, scripts, and integrations that connect business applications, databases, and internal systems using C#/.NET, VB.NET, or other supported programming languages.</li><li>Identify opportunities to automate repetitive tasks, improve workflows, reduce manual data entry, and increase system efficiency.</li><li>Use SQL to retrieve, compare, and validate data across systems, helping identify discrepancies and maintain data accuracy.</li><li>Support and improve existing integrations between company applications and the ERP system, working with the MRP/ERP Solutions Consultant to investigate transfer failures and resolve data issues.</li><li>Maintain and improve existing VBA/VB.NET scripts and other custom-developed tools.</li><li>Coordinate software installations, licensing, upgrades, and application deployments with IT and relevant software vendors.</li><li>Test application updates, integrations, and custom utilities before deployment. Maintain appropriate documentation, source control, error handling, and recovery procedures.</li><li>Provide user training and develop practical documentation and guides to help employees use company applications effectively.</li><li>Work with IT on infrastructure, security, user access, backups, and application deployments.</li><li>Collaborate with departments across the company to understand software issues, prioritize improvements, and implement practical solutions.</li><li>Perform other related duties as assigned.</li></ul>
2026-11-06T05:23:44Z

PC Technician

Kettering, OH
onsite
Temporary to Hire
- USD / Hourly
We are looking for a PC Technician to support a large-scale device refresh initiative. This contract opportunity with potential for a permanent role is ideal for someone who enjoys hands-on technical work, organized deployment activity, and solving workstation issues in a fast-paced environment. The position will focus on preparing, upgrading, and deploying devices across multiple facilities while helping ensure staff have properly configured equipment for daily operations. Responsibilities:• Prepare and install workstation setups at assigned facilities, ensuring each area is ready for device deployment and end-user use.• Upgrade existing computers from Windows 10 to Windows 11 and perform imaging tasks for legacy hardware that will remain in service.• Replace or redeploy non-clinical equipment based on provided asset guidance, including determining which devices should be retained, reassigned, or removed from use.• Configure clinical workstations and laptops as thin clients by installing IGEL and supporting desktop virtualization standards across applicable devices.• Apply accurate device naming conventions and verify asset information so equipment is properly identified within organizational systems.• Assist with basic peripheral connectivity such as monitors, keyboards, mice, and other plug-and-play components during workstation deployment.• Evaluate hardware placement needs and make practical recommendations on where older and newer devices should be allocated between clinical and non-clinical environments.• Support daily rollout coordination by reviewing upcoming device schedules, confirming deployment readiness, and helping maintain progress against project timelines.• Provide team lead support when needed by guiding workflow, organizing next-day priorities, and helping ensure deployment activities are completed efficiently
2026-10-27T15:23:44Z

Senior Litigation Support Analyst

Wilmington, DE
onsite
Permanent / Full Time
85000.00 - 100000.00 USD / Yearly
We are looking for a Senior Litigation Support Analyst to support litigation teams with electronic discovery, document review, and production activities in Wilmington, Delaware. This role is ideal for someone who can balance technical execution with strong client service in a deadline-driven legal environment. The successful candidate will help attorneys and case teams manage review platforms, analyze data, and prepare materials for court and production while maintaining accuracy across multiple active matters. Responsibilities: • Partner with attorneys and legal staff throughout different phases of litigation to deliver technical and operational eDiscovery support. • Advise case teams on review platform functionality and analytics strategies to streamline document review populations and improve efficiency. • Administer, maintain, and troubleshoot litigation databases to ensure reliable performance and user access. • Design and configure new review workspaces, including coding layouts, issue tags, batch assignments, and customized review screens. • Ingest, transform, and load incoming client data into eDiscovery systems while validating file integrity and load accuracy. • Develop and run searches, filters, queries, and reports to support case strategy, data analysis, and status tracking. • Conduct or support electronic data collections and process digital evidence for search, investigation, and dataset reduction. • Perform quality checks and prepare productions for delivery, ensuring documents meet legal and technical specifications. • Train legal teams on document review tools and database applications, and provide hands-on support during active matters and trial preparation. • Assist with trial readiness by organizing exhibits, coordinating with external vendors, and supporting courtroom presentation technology when needed.
2026-11-03T14:38:45Z

Workday - Techno-Functional Analyst

Worcester, MA
remote
Temporary / Contract
80.00 - 90.00 USD / Hourly
We are looking for an experienced Workday - Techno-Functional Analyst to provide end-to-end support for a nonprofit organization’s Workday platform in the eastern time zone. This Long-term Contract position is ideal for a detail-oriented individual who can combine hands-on system administration with functional guidance across HCM and Financials while helping teams get the most value from the platform. The role will partner closely with HR, Finance, operations, and technical stakeholders to strengthen system performance, improve processes, and support ongoing enhancements. Responsibilities:• Take primary responsibility for the organization’s Workday environment, building a strong understanding of current configurations, business rules, security setup, reporting framework, and integration design.• Analyze existing implementation decisions and system documentation to identify gaps, recommend improvements, and support a stable post-go-live operating model.• Provide functional and technical support across Workday HCM areas such as core HR, compensation, benefits, talent, performance, recruiting, and payroll coordination.• Support Workday Financial Management processes including general ledger, accounts payable, procurement, expense management, budgeting coordination, and financial reporting.• Define and maintain a structured enhancement roadmap, translating business priorities into actionable plans, timelines, and measurable deliverables.• Lead discussions with business stakeholders to gather requirements, evaluate requests, and prioritize initiatives that align with organizational goals.• Review workflows to uncover opportunities for automation, efficiency, and better user adoption, then implement improvements based on Workday best practices.• Develop and maintain reports, dashboards, and calculated fields while promoting data accuracy, consistency, and governance across the platform.• Investigate integration issues, coordinate with internal IT teams and external partners, and support updates involving connected third-party systems.• Serve as the link between business teams and technical resources, helping drive optimization efforts and maximizing the organization’s long-term return on its Workday investment.
2026-11-05T17:48:42Z

Service Management Centre Analyst

Alpharetta, GA
onsite
Temporary / Contract
26.00 - 30.00 USD / Hourly
We are looking for a Service Management Centre Analyst to help drive operational excellence across enterprise technology environments. This role serves as a central coordination point during production incidents, partnering with engineering teams, service owners, cloud providers, and business stakeholders to restore services, improve processes, and strengthen overall operational maturity. Key Responsibilities:· Lead and coordinate major incident response activities, serving as the central point of communication between technical teams, service owners, cloud providers, and business stakeholders during production outages and service disruptions.· Assess business impact, drive escalation procedures, facilitate bridge calls, and ensure timely restoration of critical services while maintaining clear stakeholder communications throughout the incident lifecycle.· Monitor and analyze service health, events, alerts, and performance across hybrid cloud and on-premises environments to proactively identify and mitigate potential service-impacting issues.· Support and enforce ITIL-aligned Incident, Event, Change, Problem, and Major Incident Management processes, ensuring accurate documentation and timely updates within ServiceNow or other ITSM platforms.· Lead Root Cause Analysis (RCA) and post-incident review activities, driving corrective and preventive actions that improve service reliability and reduce recurring incidents.· Identify trends, operational risks, and opportunities for continuous improvement, partnering with technical teams to enhance processes, operational maturity, and service resilience.· Contribute to automation initiatives and workflow improvements that reduce manual effort, increase operational efficiency, and support the ongoing evolution of the Service Management Center.e
2026-11-09T15:58:46Z

Functional Analyst (SAP FICO)

Neenah, WI
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
Robert Half is seeking a mid-level IT Functional Analyst to support and enhance SAP FICO across S/4HANA and ECC environments. This role will focus primarily on Accounts Payable while also supporting core FICO processes and integrations with other SAP modules. The ideal candidate will have hands-on SAP experience in an IT application environment, with the ability to troubleshoot issues, support configuration, gather requirements, and participate in system enhancements and projects. This position will work under the direction of senior SAP resources while taking ownership of day-to-day application support and smaller enhancements. Key Responsibilities<ul><li>Support and enhance SAP FICO functionality, with a primary focus on Accounts Payable.</li><li>Analyze business requirements and translate them into SAP functional solutions and configuration changes.</li><li>Troubleshoot production issues and perform root-cause analysis across SAP FICO processes and integrations.</li><li>Support SAP AP functionality including invoice processing, payment processing, vendor accounts, payment blocks, and F110.</li><li>Support integrations between SAP FICO and MM/Procurement, SD, and other business applications.</li><li>Participate in SAP enhancements, projects, upgrades, testing, deployments, and HyperCare activities.</li><li>Provide Level 1 and Level 2 application support for Finance users.</li><li>Support month-end and year-end processes by troubleshooting system issues and ensuring timely processing.</li><li>Identify opportunities to improve and automate financial processes using SAP functionality and related technologies.</li><li>Maintain functional documentation, testing materials, and support procedures.</li></ul>
2026-11-09T16:28:43Z

Cybersecurity Risk & Compliance Analyst

Ontario, CA
onsite
Permanent / Full Time
100000.00 - 110000.00 USD / Yearly
Cybersecurity Risk & Compliance Analyst OverviewAn organization is seeking a Cybersecurity Risk & Compliance Analyst to support enterprise cybersecurity, risk management, compliance, and information security initiatives. This individual will partner with business and technology teams to identify risks, evaluate security controls, support audit and compliance activities, and help strengthen overall security governance across the organization. Responsibilities<ul><li>Support cybersecurity governance, risk management, compliance, and security program initiatives.</li><li>Conduct risk assessments and evaluate the effectiveness of security controls.</li><li>Assist with internal and external audit activities and remediation efforts.</li><li>Support policy development, documentation, and compliance monitoring.</li><li>Partner with business and technical stakeholders to identify, assess, and mitigate cybersecurity risks.</li><li>Contribute to vendor and third-party risk management activities.</li><li>Prepare reports, findings, and recommendations for leadership and key stakeholders.</li><li>Promote cybersecurity awareness and risk management best practices throughout the organization.</li><li>Support continuous improvement of security processes, controls, and governance programs.</li></ul>
2026-11-06T17:13:44Z

ERP Business Analyst/Consultant

Minneapolis, MN
onsite
Temporary / Contract
71.25 - 82.50 USD / Hourly
We are looking for an experienced ERP Business Analyst/Consultant to support financial systems and business operations. This position offers the opportunity to work closely with finance leaders, business users, and technical teams to strengthen system performance, resolve operational issues, and improve day-to-day processes. The ideal candidate brings strong PeopleSoft knowledge, a solid understanding of finance functions such as banking and accounts receivable, and the ability to translate business needs into effective technical solutions. Responsibilities:• Partner with finance stakeholders and IT teams to align system support with operational and reporting needs.• Investigate application issues, identify root causes, and coordinate timely resolutions with technical and business partners.• Support financial processes related to banking, receivables, and other core accounting activities within enterprise systems.• Review system connections between PeopleSoft and related platforms to help maintain reliable data flow and functional performance.• Contribute to configuration updates, testing activities, and enhancement efforts for existing financial applications.• Refine and adjust current reports, queries, and dashboards to meet changing business requirements while leveraging existing tools.• Gather and document business requirements, process flows, and system behavior to support informed decision-making and project delivery.• Recommend process improvements that increase efficiency, strengthen user experience, and improve system effectiveness.• Assist teams with system-related responsibilities connected to the ongoing Workday implementation and broader operational support needs.
2026-11-04T11:18:36Z

Business Analyst

Ventura, CA
remote
Temporary / Contract
57.00 - 66.00 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume.**** We are looking for a Business Analyst to support service-focused operations for our client that is in the Public Sector industry. This Long-term Contract position is ideal for someone who can evaluate business needs, has experience in supporting Court Case Management System, and collaborate with teams in an Agile environment. The role requires a thoughtful, detail-oriented individual who can strengthen customer service processes, examine operational gaps, and help drive practical improvements through structured analysis. Responsibilities:• Analyze business workflows and identify opportunities to improve efficiency, service quality, and overall operational performance.• Gather, organize, and interpret business needs from stakeholders, turning findings into clear functional documentation and actionable recommendations.• Review customer service and call center processes to pinpoint issues, clarify requirements, and support more effective service delivery.• Conduct gap analysis to compare current practices with desired outcomes and outline practical steps for improvement.• Create and maintain business documents such as process maps, requirement summaries, and review materials to support project goals.• Partner with cross-functional teams in an Agile Scrum setting to refine priorities, clarify scope, and support ongoing delivery efforts.• Evaluate documents and business records for accuracy, completeness, and alignment with operational and compliance expectations.• Support initiatives involving process updates or system-related changes by documenting impacts, tracking requirements, and helping teams adapt effective
2026-11-05T17:58:46Z

Exception Information Technology

Kansas City, KS
remote
Temporary / Contract
- USD / Hourly
We are looking for an experienced IT leader to oversee the user technical experience across Digital Workplace services in Kansas City, Kansas. This Long-term Contract position focuses on strengthening service readiness, improving end-user adoption, and ensuring support teams are prepared for successful production deployments. The role works closely with business leaders, project stakeholders, and technical teams to promote effective change management, high-quality documentation, and a consistently positive user experience. Responsibilities: • Lead the IT user technical experience function, guiding daily operations and setting priorities that support dependable service delivery and strong end-user outcomes. • Direct team scheduling, coverage planning, and on-call readiness while coaching staff through regular check-ins, performance discussions, and development planning. • Partner with Digital Workplace teams and business stakeholders to identify service improvement opportunities and enhance the quality of deliverables. • Create and maintain user-centered planning materials such as journey maps, personas, and design frameworks that align solutions with business goals and product direction. • Oversee knowledge base content, ensuring support documentation remains accurate, current, and useful for both technical teams and end users. • Coordinate training initiatives, awareness sessions, and product adoption activities that help business units understand and effectively use new tools and services. • Collect and evaluate user feedback through surveys, research activities, and usability reviews to drive continuous improvement and customer satisfaction. • Support deployments by organizing testing groups, tracking risks and issues, and working with project leaders to resolve concerns before and after production release. • Manage smaller initiatives independently, maintaining timelines, communication, and execution standards when formal project office support is not required. • Guide the development of wireframes, prototypes, and interaction concepts to ensure technology solutions remain consistent, intuitive, and aligned with user needs.
2026-11-03T14:28:40Z

Business Systems Analyst

Los Angeles, CA
onsite
Permanent / Full Time
90000.00 - 105000.00 USD / Yearly
Business Systems Analyst OverviewA growing organization is seeking an Enterprise Applications Lead to support and enhance critical business systems, integrations, and operational technologies. This role will serve as a key liaison between technical and business teams, helping ensure enterprise applications remain reliable, scalable, and aligned with evolving business needs. The ideal candidate will possess experience supporting enterprise platforms, application integrations, process improvements, and technology modernization initiatives across multiple business functions. Responsibilities<ul><li>Support the administration, maintenance, and optimization of enterprise business applications</li><li>Troubleshoot system issues and coordinate resolution efforts across stakeholders</li><li>Manage user access, system configurations, workflows, and data governance processes</li><li>Support integrations between internal and external business systems</li><li>Assist with application enhancements, upgrades, testing, and deployment activities</li><li>Develop and maintain documentation, support procedures, and training materials</li><li>Monitor system performance and identify opportunities for process improvement</li><li>Partner with technical and business teams to support operational initiatives</li><li>Assist with data validation, reporting, and cross-functional business processes</li><li>Support technology projects and implementation efforts across the organization</li></ul>
2026-10-19T17:14:09Z

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