471 Results for Call Center Specialist Jobs in Norfolk, VA

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Call Center Specialist

Santa Cruz, CA
onsite
Temporary / Contract
25.00 - 25.00 USD / Hourly
We are looking for a customer-focused Call Center Specialist to support patient communication for a busy healthcare organization in California. This Long-term Contract position is ideal for someone who is comfortable managing a steady volume of inbound calls while providing helpful, detail-oriented service to patients. The person in this role will serve as an important first point of contact, helping callers with scheduling, message routing, and service-related requests in a fast-paced office environment. Responsibilities: • Manage a high number of inbound calls each day and respond to patient inquiries with care and empathy. • Act as the initial point of contact for patients, gathering information and guiding each caller to the appropriate resource or department. • Coordinate appointment scheduling and make updates to patient information as needed during call interactions. • Process prescription refill requests and ensure messages are directed promptly to the appropriate clinical teams. • Create and submit internal service tickets or requests to support follow-up and issue resolution. • Maintain accurate call notes and complete basic administrative tasks related to daily patient communication. • Work collaboratively with front office and internal teams to help maintain smooth call handling and service coverage. • Deliver a positive customer service experience while meeting productivity expectations in a structured office setting.
2026-11-11T19:34:04Z

Call Center Specialist

Pennsauken, NJ
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.<ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
2026-10-22T20:33:44Z

Call Center Specialist

Lexington, NM
remote
Temporary / Contract
14.25 - 16.50 USD / Hourly
Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy. Responsibilities:• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.• Document conversations accurately in customer service systems and update account details as needed.• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe
2026-11-03T20:23:48Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a compassionate and dependable 2nd Shift Call Center Specialist to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30 pm -10:00 pm (2nd shift), Sundays occasionally – 9:00 am - 2:00 pm Responsibilities:• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.• Enter and update customer records with close attention to accuracy, completeness, and timeliness.• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.
2026-11-06T17:28:46Z

Call Center Specialist

Santa Cruz, CA
onsite
Temporary / Contract
25.00 - 25.00 USD / Hourly
We are looking for a customer-focused Call Center Specialist to support patient communication for a community health organization in California. This Long-term Contract position is ideal for someone who is comfortable handling a busy phone environment, guiding callers to the right resources, and helping patients with scheduling and refill-related requests. The person in this role will serve as an important first point of contact and contribute to a smooth, attentive experience for every caller. Responsibilities: • Manage a high volume of inbound calls each day while maintaining a calm, helpful, and attentive approach. • Serve as the first point of contact for patients, providing accurate information and directing calls to the appropriate departments or team members. • Coordinate appointment scheduling and make updates to patient information as needed during each interaction. • Assist with prescription refill requests by gathering necessary details and forwarding information through the proper channels. • Create and submit service tickets or internal requests to support timely follow-up and issue resolution. • Document call details clearly and accurately in customer service or office systems to maintain organized records. • Work closely with front office and support staff to help balance call coverage and maintain responsive service levels.
2026-11-11T19:38:44Z

Call Center Specialist

Santa Cruz, CA
onsite
Temporary / Contract
25.00 - 25.00 USD / Hourly
We are looking for a customer-focused Call Center Specialist to support a busy healthcare team in Santa Cruz, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping patients over the phone. In this role, you will serve as an important first point of contact, assisting callers with appointment coordination, refill-related requests, and general support while ensuring each interaction is handled with professionalism and care. Responsibilities: • Manage a high volume of inbound calls each day and provide courteous, efficient assistance to patients and callers. • Serve as the initial phone contact for patient-related inquiries, gathering information and directing calls to the appropriate department or team member. • Coordinate appointment scheduling and make updates accurately within the appropriate systems. • Receive prescription refill requests and route them promptly according to established procedures. • Create and submit service tickets or internal requests to support follow-up and issue resolution. • Maintain accurate call documentation and ensure patient information is recorded clearly and completely. • Support front-office and care teams by helping prioritize urgent concerns and escalating issues when needed. • Deliver a positive customer experience by responding with empathy, patience, and professionalism in every interaction.
2026-11-11T19:38:44Z

Call Center Specialist

Bremerton, WA
onsite
Temporary / Contract
23.00 - 25.00 USD / Hourly
We are looking for an onsite Call Center Specialist to support client account activity and deliver responsive service for a Long-term Contract position based in Bremerton, Washington. This role is ideal for someone who can manage detailed account updates, handle inbound client interactions with professionalism, and maintain accurate documentation across multiple service tasks. The successful candidate will balance administrative follow-through with real-time call support while helping ensure client accounts remain current and compliant. Responsibilities:• Manage assigned follow-up tasks from counselors, managers, and payment support teams, ensuring each item is completed accurately and on time.• Reach out to clients for scheduled payment reminders and perform routine reviews to confirm account information remains up to date.• Handle creditor-related updates such as adjusting balances, adding or removing accounts, checking proposal progress, and communicating next steps to clients when follow-up is needed.• Support incoming call operations during busy periods by answering initial calls, routing clients to available counselors, or continuing the conversation when transfer is not possible.• Update Debt Management Plan records to reflect permanent or short-term payment changes requested by clients or counselors, including revisions to banking details.• Review fee calculations tied to creditor changes to confirm compliance with applicable state guidelines and internal standards.• Investigate payment-related concerns, resolve straightforward issues, and escalate more complex matters to the appropriate payment processing team.• Examine newly activated enrollment accounts by reviewing financial details, creditor information, assets, and co-applicant data, and complete required account activation steps.• Document all account activity thoroughly, complete a quality review on each account handled, and refer complaints or escalated concerns to a supervisor when necessary.• Participate in required meetings and follow established service procedures, job aids, and performance standards in daily work.
2026-11-10T05:34:04Z

Call Center Specialist

Gurnee, IL
remote
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential. Responsibilities:• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.
2026-11-03T23:28:43Z

Call Center Specialist

Lexington, KY
remote
Temporary / Contract
14.25 - 16.50 USD / Hourly
Kentucky Residency Requirement MUST LIVE IN KENTUCKY To be considered, candidates: MUST CURRENTLY RESIDE IN KENTUCKY MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE Technology Requirements REQUIRED EQUIPMENT Candidates must provide their own: ✅ Laptop or Desktop Computer ✅ USB Headset ✅ Ethernet Cable ✅ Reliable High-Speed Internet Service IMPORTANT INTERNET REQUIREMENT 🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED. 🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE. 🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE. 🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING. Applicants who do not meet the technology requirements will not be eligible for this position. Qualifications Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred Comfortable making a high volume of outbound calls Strong communication and active listening skills Ability to follow scripts and maintain a professional phone presence Strong attention to detail and data entry skills Ability to work independently in a remote environment Must successfully pass a background check and drug screen Before Applying Please ensure you can answer YES to all of the following: ✅ I CURRENTLY LIVE IN KENTUCKY. ✅ I HAVE A LAPTOP OR DESKTOP COMPUTER. ✅ I HAVE A USB HEADSET. ✅ I HAVE HIGH-SPEED INTERNET. ✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY). APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED. if you need help with this please let me know - if you don't know how to do it let me know
2026-11-03T20:44:12Z

Call Center Specialists

Albany, NY
onsite
Temporary / Contract
17.00 - 18.00 USD / Hourly
We are looking for two Call Center Specialists to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment. Responsibilities:• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.
2026-10-19T15:18:46Z

Call Center Representative

Minneapolis, MN
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
Job SummaryWe are seeking a customer-focused and dependable High-Volume Call Center Representative to join our team. In this role, you will handle a large volume of inbound and/or outbound calls, assist customers with questions and concerns, resolve issues efficiently, and deliver a positive service experience. The ideal candidate is a strong communicator who can multitask, remain professional under pressure, and thrive in a fast-paced environment. Key Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls in a timely and professional manner.</li><li>Respond to customer inquiries related to products, services, accounts, or support issues.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions accurately in internal systems.</li><li>Maintain knowledge of company products, services, and policies to provide accurate information.</li><li>Meet established performance metrics, including call quality, response time, and customer satisfaction.</li><li>Support team goals and contribute to a positive customer service environment.</li><li>Assist with follow-up communications and additional administrative tasks as needed.</li></ul>
2026-11-02T14:33:42Z

Customer Service Specialist

Fairfax, VA
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are seeking a Customer Service Specialist to provide exceptional support to customers by answering inquiries, resolving issues, and ensuring a positive experience across phone, email, and chat channels. The ideal candidate is a strong communicator, problem solver, and team player who thrives in a fast-paced environment. Responsibilities:<ul><li>Provide administrative support for day-to-day business operations</li><li>Assist with the contract process, including documentation and follow-up</li><li>Handle customer service inquiries and resolve issues in a professional manner</li><li>Send follow-up emails and maintain clear communication with customers and internal teams</li><li>Enter and update data in Excel, including working with columns, rows, and spreadsheets</li><li>Navigate and use various software systems efficiently</li><li>Maintain accurate records and ensure timely completion of assigned tasks</li></ul>
2026-11-03T19:48:44Z

Customer Service Specialist

Buffalo, NY
onsite
Temporary / Contract
19.00 - 24.00 USD / Hourly
We are looking for a Customer Service Specialist to join a busy support team in New York. This Contract position focuses on delivering timely assistance to customers, handling high-volume phone interactions, and ensuring orders are entered accurately. The ideal candidate is attentive, detail-oriented, and comfortable managing both inbound and outbound communication while maintaining a positive customer experience. Responsibilities: • Respond to incoming customer calls courteously and provide clear, helpful support for a range of service needs. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers. • Enter customer orders carefully and verify information to support accurate processing and timely fulfillment. • Address questions, concerns, and service issues by identifying solutions and guiding customers through next steps. • Maintain detailed and accurate records of customer interactions, order information, and case activity. • Work efficiently in a call center environment while meeting service expectations for responsiveness and quality.
2026-11-05T16:28:46Z

Call Center Representative

Middle River, MD
onsite
Temporary to Hire
18.00 - 22.00 USD / Hourly
We are looking for a customer-focused Call Center Representative to support a busy service team. This contract position offers the opportunity to build long-term career growth while helping customers through timely, attentive phone support. The ideal candidate brings strong communication skills, comfort working across multiple systems, and a service-driven approach to resolving questions and concerns. Responsibilities: • Manage a steady flow of incoming customer calls while maintaining a courteous, attentive tone throughout each interaction. • Respond to questions about services or account-related matters by providing clear, accurate information and practical solutions. • Work across several computer platforms at once to locate details, review records, and complete customer requests efficiently. • Show patience and understanding when addressing concerns, helping customers feel heard and supported during each conversation. • Record call details thoroughly and make timely updates to customer accounts to ensure accurate documentation. • Partner with coworkers and cross-functional teams to address more involved issues and move resolutions forward. • Consistently work toward service levels, quality expectations, and other performance goals established for the team. • Keep current on company procedures, service updates, and industry-related information to provide reliable support.
2026-11-11T21:33:46Z

Call Center Representative

Middle River, MD
remote
Temporary / Contract
18.00 - 23.00 USD / Hourly
We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support. Responsibilities:<ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
2026-11-02T19:44:00Z

Customer Service Representative

Mount Hope Nt, OH
onsite
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a Customer Service Representative to join a construction services team in Ohio. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing service-related inquiries, and supporting order processing in a fast-paced onsite environment. In this role, you will communicate with customers and coordinate information related to service, shipping updates, and general support requests. The position includes a structured onboarding program with classroom training followed by guided hands-on learning. Responsibilities:• Respond to a steady volume of inbound customer calls and provide attentive assistance with service-related questions.• Place outbound calls as needed to confirm details, follow up on requests, or share updates with customers.• Support customers by addressing concerns related to garage door service and directing issues to the appropriate team members.• Enter and update customer orders accurately while maintaining complete and organized records.• Provide shipment status information and answer questions regarding order progress and delivery details.• Coordinate service requests and ensure customer needs are documented clearly for technicians and internal teams.• Use Microsoft Outlook and Excel to manage communication, track information, and support daily administrative tasks.• Participate in classroom training and side-by-side shadowing to build product knowledge and service proficiency.
2026-11-06T17:44:06Z

Bilingual Call Center Agent

San Diego, CA
remote
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are seeking a professional and customer-focused Bilingual Spanish Call Center Agent to support inbound and outbound communications with English- and Spanish-speaking customers. The ideal candidate will have strong communication skills, a helpful attitude and the ability to resolve questions efficiently while delivering excellent service. Key Responsibilities:<ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with questions related to products, services, accounts, appointments or orders</li><li>Provide accurate information and resolve routine issues in a timely and professional manner</li><li>Document customer interactions, concerns and resolutions in the system</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Meet call quality, productivity and attendance expectations</li><li>Maintain a positive and professional tone with all customers</li><li>Support additional customer service or administrative tasks as assigned</li></ul>
2026-11-07T00:18:50Z

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17.00 - 22.00 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service. Responsibilities:<ul><li>Manage high volumes of inbound calls from the public, providing accurate information and support.</li><li>Follow established scripts and protocols to ensure consistent communication.</li><li>Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</li><li>Ask clarifying questions to understand caller needs and minimize errors.</li><li>Direct callers to the appropriate departments or resources based on their concerns.</li><li>Accurately document call details and interactions in the system.</li><li>Protect caller confidentiality and adhere to organizational policies.</li><li>Escalate complex or urgent issues in accordance with provided guidelines.</li><li>Work collaboratively with team members to ensure smooth operations.</li></ul>
2026-11-06T19:38:44Z

Customer Service Representative

Carrollton, TX
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to support customers through a fast-paced call center environment in Carrollton, Texas. This is a Contract position focused on delivering helpful, attentive service while handling inbound inquiries and completing accurate order entry tasks. The ideal candidate is comfortable speaking with customers by phone, resolving routine issues efficiently, and maintaining a positive experience with every interaction. Responsibilities: • Respond to incoming customer calls with accuracy and a service-focused approach • Enter customer orders and update account information carefully to ensure complete and correct records • Assist callers with product, service, and order-related questions by providing clear and timely information • Make outbound calls when follow-up is needed to confirm details, provide updates, or resolve open items • Document customer interactions thoroughly so that requests, concerns, and next steps are properly tracked • Address routine service issues by identifying customer needs and guiding them toward appropriate solutions • Maintain consistent call quality and productivity standards while managing a steady volume of customer contacts
2026-11-12T20:18:45Z

Customer Success Specialist

Wilmington, DE
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-10-23T12:53:41Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.63 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities:• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-11-03T16:13:37Z

Customer Service Representative

San Francisco, CA
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment in San Francisco, California. This Contract position focuses on delivering timely assistance to customers, handling inquiries with professionalism, and ensuring accurate order processing. The ideal candidate is comfortable managing frequent phone interactions while maintaining a helpful, solutions-oriented approach. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous support for a range of service-related questions. • Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding customer concerns. • Enter orders and update customer information carefully to maintain accurate records and support smooth transaction processing. • Address customer issues by identifying needs, explaining available solutions, and escalating more complex matters when appropriate. • Manage a steady volume of call center activity while meeting service expectations for responsiveness and quality. • Document conversations, actions taken, and outcomes to ensure complete and organized customer interaction records.
2026-10-26T14:38:44Z

Healthcare Customer Service Representative

Billings, MT
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
We are currently hiring multiple Remote Healthcare Customer Service Representatives for an opportunity supporting Medicare and Medicaid members in the State of Montana.This is a 100% remote position with equipment provided. Candidates residing in Montana or other states within the Mountain Time Zone are strongly preferred.<ul><li>Handle inbound and outbound calls to assist patients and members with healthcare-related inquiries.</li><li>Schedule, reschedule, confirm, and cancel medical appointments.</li><li>Verify Medicare, Medicaid, and other insurance eligibility.</li><li>Obtain and update patient demographic information in scheduling systems.</li><li>Assist patients with general questions regarding appointments, coverage, and services.</li><li>Accurately document interactions and maintain patient confidentiality.</li><li>Follow established procedures and meet customer service expectations.</li></ul>
2026-11-11T20:48:46Z

Customer Service Representative

Birmingham, AL
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a busy service environment in Birmingham, Alabama. This Contract position is ideal for someone who communicates clearly, delivers attentive support, and handles customer interactions with professionalism. The person in this role will assist callers, process customer information accurately, and help create a positive experience across each point of contact. Responsibilities: • Respond to incoming customer calls with professionalism, empathy, and a solutions-focused approach. • Assist customers with questions, service requests, and issue resolution while maintaining a high level of satisfaction. • Enter orders and update customer information accurately within internal systems. • Manage a steady volume of interactions in a call center setting while meeting service expectations. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates. • Document customer conversations, actions taken, and outcomes clearly for ongoing service continuity.
2026-10-28T14:38:44Z

Customer Service Representative

Salt Lake City, UT
remote
Temporary / Contract
16.00 - 17.00 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role will serve as the primary point of contact for customers, providing support, answering questions, resolving concerns, and delivering a positive customer experience. The Customer Service Representative will be over:<ul><li>Answer inbound calls, emails, and customer inquiries in a professional and timely manner.</li><li>Assist customers with account questions, service requests, order updates, and issue resolution.</li><li>Document customer interactions accurately within company systems.</li><li>Research and resolve customer concerns while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate department when necessary.</li></ul>
2026-11-13T18:28:45Z

471 results for Call Center Specialist in Norfolk, VA