<p>Robert Half is seeking an IT Support Specialist for a client located in Culver City, CA. IT Support Specialist to provide technical support across a large enterprise environment. The ideal candidate will have 3+ years of hands-on experience supporting Mac/macOS environments, with strong expertise in Jamf and Microsoft Intune, as well as experience managing and troubleshooting enterprise endpoints.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier I/II technical support to enterprise users across <strong>Mac/macOS and Windows environments</strong>.</li><li>Troubleshoot and resolve hardware, software, operating system, networking, application, and connectivity issues.</li><li>Provide hands-on support for <strong>Apple Mac devices, iPhones, and other Apple endpoints</strong>.</li><li>Administer and support Apple devices using <strong>Jamf</strong>, including device enrollment, configuration profiles, application deployment, policies, compliance, and troubleshooting.</li><li>Manage and support Windows and cross-platform endpoints using <strong>Microsoft Intune</strong>, including device enrollment, application deployment, configuration policies, compliance, and endpoint troubleshooting.</li><li>Support identity and access-related issues involving <strong>Microsoft Entra ID/Azure AD, Active Directory, MFA, and password/account management</strong>.</li><li>Install, configure, update, and maintain enterprise software and endpoint applications.</li></ul>
<p>***email: valerie.montoya@rht (.com) for consideration***</p><p><br></p><p>Robert Half is currently assisting a client in search of an IT Support Engineer to support day-to-day enterprise IT operations in a fast-paced Microsoft-centric environment.</p><p><br></p><p><strong><u>Required Qualifications</u></strong></p><p>· 3+ years of experience supporting enterprise IT infrastructure and end users.</p><p>· Strong Microsoft 365 administration experience.</p><p>· Hands-on experience with Entra ID (Azure AD), Intune, and Windows Autopilot.</p><p>· Experience managing user accounts, permissions, and identity/access management.</p><p>· Strong troubleshooting skills across endpoint, application, and authentication issues.</p><p>· Experience supporting SharePoint Online and Microsoft collaboration platforms.</p><p>· Knowledge of endpoint management and device provisioning.</p><p>· Excellent communication, organization, and problem-solving skills.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for both IT and operational technology environments in Wilmington, California. This contract position is ideal for someone who enjoys solving end-user issues onsite, maintaining reliable workstation performance, and supporting day-to-day business operations in a logistics setting. The role will work across common enterprise tools and endpoint technologies while delivering responsive service and practical solutions.<br><br>Responsibilities:<br>• Deliver onsite desktop and help desk support for employees, resolving hardware, software, and access-related issues in a timely manner.<br>• Troubleshoot Windows-based devices and user environments to restore productivity and maintain stable day-to-day operations.<br>• Support both IT and operational technology equipment, helping ensure systems used across the facility remain functional and dependable.<br>• Manage and update service requests through the ticketing system, documenting issues clearly and tracking progress through resolution.<br>• Configure, deploy, and maintain Dell computers and related peripherals for new and existing users.<br>• Administer user accounts, permissions, and basic access support within Active Directory and associated endpoint management tools.<br>• Provide support for Google Workspace applications and assist users with common collaboration, email, and productivity issues.<br>• Use Intune and other management platforms to assist with device setup, policy application, and endpoint support activities.
<p><strong>Job Title</strong></p><p>IT Support Specialist I / Help Desk/Desktop Support Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>A leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide.</p><p><br></p><p><strong>Role Summary</strong></p><p>The IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul><p><strong>Additional Details</strong></p><ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems.<br><br>Responsibilities:<br>• Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users.<br>• Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications.<br>• Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders.<br>• Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance.<br>• Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization.<br>• Perform basic network and cabling support to address connectivity issues and workstation setup needs.<br>• Assist with troubleshooting and support activities related to Munis and other department applications as needed.<br>• Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.
<p>We are looking for a Help Desk Analyst to provide hands-on technical assistance for end users. This is a contract position focused on resolving day-to-day desktop and system issues, supporting Windows-based environments, and delivering responsive service through an organized support process. The ideal candidate is comfortable troubleshooting a range of hardware and software concerns while maintaining a detail-oriented and customer-focused approach.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for IT support requests</li><li>Triage and resolve issues across systems, software, and hardware</li><li>Provide hands-on technical support to staff (in-person and remote)</li><li>Troubleshoot common end-user issues including Outlook, Zoom, email performance, and system lag</li><li>Perform hardware repairs, replacements, and basic maintenance (e.g., printers, toner)</li><li>Reinstall and configure software and manage access to hardware/software licenses</li><li>Handle user account administration: password resets, new account setup, decommissioning users, and policy creation</li><li>Manage tickets in ServiceDesk Plus and work closely with the managing engineer (training provided on use cases and documentation)</li><li>Review and quarantine suspected spam/phishing emails via Barracuda</li></ul><p><br></p>
<p>Robert Half is seeking an IT Infrastructure Analyst/Administrator to support a fast-paced enterprise environment focused on Microsoft 365 administration, endpoint management, identity and access management, and day-to-day IT operations. This individual will play a key role in managing Microsoft technologies, supporting end users, administering device deployment processes, and helping maintain a secure and productive workplace environment.</p><p><br></p><p>Client is open to professionals coming from Systems Administration, Microsoft 365 Administration, Endpoint Administration, or Senior IT Support backgrounds with hands-on experience supporting Intune, Entra ID, Autopilot, and Microsoft 365 environments.</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Administer and support Microsoft 365 services, including Entra ID, Intune, Autopilot, SharePoint, Outlook, and related collaboration tools.</li><li>Manage endpoint deployment, provisioning, lifecycle management, and device administration.</li><li>Support employee onboarding, offboarding, user account creation, access requests, and identity management processes.</li><li>Troubleshoot Microsoft 365, authentication, SharePoint, Slack, and application access issues.</li><li>Manage Microsoft 365 administration activities including permissions, user access, and account maintenance.</li><li>Assist with cybersecurity initiatives including endpoint hardening, patching, compliance, and security best practices.</li><li>Support and troubleshoot Single Sign-On (SSO), Conditional Access, MFA, and user authentication issues.</li><li>Partner with application teams to manage user access and identity requirements.</li><li>Support conference room technology and general IT operations.</li><li>Coordinate with managed service providers and vendors supporting network infrastructure.</li><li>Create and maintain technical documentation, procedures, and knowledge base articles</li></ul>
<p>We are looking for a detail-oriented quality specialist to support inspection activities and documentation for manufactured components in Santa Fe Springs, CA. This Long-term Contract position runs through the end of the year with potential for extension and is well suited for someone who is comfortable working with measurement equipment, quality records, and cross-functional teams. The role focuses on verifying product conformity, documenting discrepancies, and helping maintain high standards for safety, accuracy, and operational performance.</p><p><br></p><p>Responsibilities:</p><p>• Conduct inspections on incoming materials, work-in-progress items, and completed products using appropriate measuring and testing equipment.</p><p>• Perform part set-ups and use advanced inspection techniques to confirm components meet required specifications.</p><p>• Review available system data to support final product acceptance and ensure records are complete and accurate.</p><p>• Partner with production and other internal teams to address quality concerns and communicate inspection findings clearly.</p><p>• Maintain inspection documentation within the designated quality system and prepare required reports for nonconforming material.</p><p>• Evaluate returned customer product, identify the nature of the issue, and document findings in accordance with reporting procedures.</p><p>• Prepare certificates of conformance when customer or job requirements call for formal quality documentation.</p><p>• Support the creation and rollout of inspection instructions and assist with improvements to quality control processes.</p><p>• Make sure nonconforming material is properly identified, separated, and controlled according to established procedures.</p><p>• Follow company policies, safety rules, regulatory requirements, and operating procedures while maintaining attention to quality and productivity.</p>