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14 results for Customer Service Specialist in Newtown Square, PA

Customer Service Specialist

Bethlehem, PA
onsite
Temporary / Contract
17 - 21 USD / Hourly
Robert Half is seeking a Customer Service Specialist for an exciting opportunity with a growing organization in the Lehigh Valley area. Are you a people-first professional who thrives on delivering exceptional service? We’re partnering with a well-established company looking to add a Customer Service Specialist to their team. This is a great opportunity for someone who enjoys solving problems, building relationships, and being a key point of contact for customers. Key Responsibilities:<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and/or chat</li><li>Resolve customer issues efficiently while maintaining a positive and professional experience</li><li>Process orders, returns, and account updates with accuracy and attention to detail</li><li>Collaborate with internal teams (sales, operations, billing) to ensure customer needs are met</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Identify opportunities to improve processes and enhance the overall customer experience</li></ul>
2026-05-08T00:00:00Z

Customer Service Representative

Wilmington, DE
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service. Responsibilities:• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.• Offer updates on claim statuses and guide customers through required documentation.• Assist claimants in navigating the online system and filing their claims accurately.• Search for and create claims within the company’s proprietary database system.• Perform accurate data entry and ensure compliance with established client procedures.• Review and analyze documentation to determine rightful ownership of claims.• Maintain detailed notes for each customer interaction in the claims database.• Escalate complex issues or concerns to management as necessary.• Identify and report discrepancies, patterns, or potential issues to supervisors.• Support additional administrative tasks and contribute to special projects as assigned.
2026-04-14T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in New Holland, PA in a Contract to Permanent position. This opportunity is well suited for someone who enjoys helping customers, handling high-volume communication, and coordinating solutions across multiple business areas. The role focuses on delivering responsive support, documenting inquiries accurately, and ensuring each issue is routed or resolved efficiently. Responsibilities:• Respond to incoming customer contacts by phone and related channels, gathering details and assessing the nature of each request.• Address service matters within assigned authority by supporting questions tied to underwriting, claims, billing, and marketing activities.• Escalate concerns that require specialized review to the appropriate internal teams and follow through to support timely resolution.• Maintain accurate records of customer interactions, requests, and outcomes to support service continuity and reporting.• Monitor recurring customer concerns and share patterns with leadership to help identify underlying causes and improvement opportunities.• Welcome visitors courteously when assigned to front desk coverage and help oversee entry access to the facility.• Provide office support for renewal mailing preparation, including assembling and organizing outgoing materials as needed.• Complete additional customer support or administrative tasks as directed by management to meet team priorities.
2026-05-06T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-05-06T00:00:00Z

Customer Service Representative

Wilmington, DE
remote
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support claimants with questions related to unclaimed property in Wilmington, Delaware. This fully remote opportunity is a Long-term Contract position, starting as a 3-6 month assignment with the possibility of extension or conversion based on business needs. The ideal candidate will bring strong call center experience, excellent attention to detail, and the ability to guide customers through claim-related processes with professionalism and care. Responsibilities:• Respond to a high volume of incoming calls from individuals seeking assistance with unclaimed property claims.• Provide clear updates on claim progress and explain what documents are needed to move requests forward.• Guide customers through submitting claims and using the online portal effectively.• Research existing records and establish new claims within the internal claims management system.• Enter and validate information accurately while following client procedures and quality standards.• Review submitted materials to assess claim details and help determine appropriate ownership outcomes.• Record thorough notes from each customer interaction and maintain complete case documentation.• Recognize inconsistencies, recurring issues, or unusual patterns and communicate findings to leadership.• Escalate sensitive or complex situations when additional review or resolution is required.• Assist with administrative support work and special assignments as business demands change.
2026-05-06T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-05-08T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
18.5 - 20 USD / Hourly
We are looking for a Call Center Specialist to join a customer support team in Blue, Bell, Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, communicating clearly, and delivering dependable service in a fast-paced call center setting. The role focuses on handling a high volume of interactions, resolving questions efficiently, and ensuring each customer receives accurate and courteous support. Responsibilities:• Manage inbound customer calls and deliver prompt, attentive assistance for a wide range of service-related questions• Place outbound calls when needed to complete follow-ups, gather feedback, or support business outreach efforts• Explain company services, procedures, and policy details clearly so customers receive accurate and consistent information• Address customer concerns with sound judgment and route more complex matters to the appropriate internal team for resolution• Record call details, updates, and outcomes thoroughly in customer service platforms and internal documentation systems• Contribute to team performance goals by maintaining strong quality standards, efficiency, and customer satisfaction results• Demonstrate patience, empathy, and courtesy during every customer interaction• Use office and customer service software tools effectively to support daily call center operations
2026-05-06T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a Call Center Specialist to join an onsite team in Blue, Bell Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-paced environment and enjoys connecting with customers through high-volume outbound calling. In this role, you will support a life insurance settlement program while delivering attentive service and maintaining accurate records. The schedule for this position is Monday through Friday from 2:00 PM to 10:00 PM. Responsibilities:• Place a high volume of outbound calls to individuals participating in the life insurance settlement program.• Provide clear, courteous, and attentive assistance while addressing customer questions and concerns.• Document call activity, outcomes, and follow-up details accurately within customer service systems.• Use Microsoft Office and call center platforms to manage daily tasks, update records, and track communications.• Coordinate next steps with internal team members to ensure timely handling of customer needs.• Maintain consistent productivity and quality standards in a structured onsite call center setting.• Handle inbound inquiries as needed and deliver a positive customer experience across each interaction.
2026-05-11T00:00:00Z

Customer Support Associate

Reading, PA
onsite
Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-05-06T00:00:00Z

Communication Specialist

Boyertown, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a dynamic Communication Specialist to join a fast-growing manufacturing and consumer brand in Pottstown, Pennsylvania. This role is ideal for someone who thrives in a performance-driven environment and enjoys blending creative brand execution with strategic customer engagement. You will take ownership of customer communications, experiential marketing initiatives, and branded merchandise development while leveraging data-driven insights and innovative ideas. Responsibilities:• Develop and implement segmentation strategies to enhance customer engagement, targeting, and conversion rates.• Design, optimize, and manage automated workflows, campaigns, and triggers to improve lifecycle marketing.• Analyze marketing performance metrics and refine strategies based on actionable data insights.• Assist in creating and executing trade show booths, branded displays, and promotional trailers.• Coordinate logistics for events, ensuring seamless setup and consistent brand representation.• Represent the brand at industry events, trade shows, and activations to strengthen its presence.• Design and oversee the production of branded merchandise, aligning it with the brand identity.• Manage sourcing, sampling, and production processes for apparel and promotional goods.• Collaborate with internal teams to plan merchandise launches and promotional campaigns.• Ensure all brand touchpoints maintain a premium and performance-focused aesthetic.
2026-04-29T00:00:00Z

Order Entry Specialist

Bethlehem, PA
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
Are you an organized, detail-oriented professional seeking a dynamic administrative role? Robert Half is looking for an Order Entry Specialist to process customer orders accurately and efficiently, support sales operations, and deliver top-notch service to clients. Responsibilities:<ul><li>Accurately enter customer orders into our system, ensuring all data is complete and correct</li><li>Review and verify order information, resolving any discrepancies with customers or internal teams</li><li>Coordinate with shipping, inventory, and sales departments to ensure timely delivery of products</li><li>Track order status and follow up on outstanding items or issues as needed</li><li>Handle customer inquiries related to orders via phone and email in a prompt, professional manner</li><li>Maintain meticulous digital and physical filing systems for orders and supporting documentation</li><li>Process returns, replacements, and order adjustments according to company policies</li></ul>
2026-05-11T00:00:00Z

Enrollment Specialist

Reading, PA
onsite
Temporary / Contract
15 - 16 USD / Hourly
We are seeking an organized Enrollment Coordinator to support client re-enrollment processes. This role involves re-engaging clients, collecting and submitting required documentation, maintaining accurate records, and providing ongoing support to ensure program compliance and client success. If you have excellent communication skills and a passion for delivering exceptional service, we encourage you to apply. Responsibilities:<ul><li>Recruit and re-enroll clients into a work program.</li><li>Maintain consistent communication with clients following re-enrollment.</li><li>Collect and organize required documentation from clients on a quarterly basis.</li><li>Ensure timely and accurate submission of all paperwork to meet program requirements.</li><li>Provide support and guidance to clients throughout the re-enrollment process.</li><li>Monitor client progress and address any concerns or questions as needed.</li><li>Maintain accurate client records and update them regularly.</li></ul>
2026-05-06T00:00:00Z

Purchasing Specialist

Newark, DE
onsite
Permanent / Full Time
70000 - 100000 USD / Yearly
Client within the construction industry seeks a Purchasing Specialist to join our team. In this Purchasing Specialist role, you will play a key part in ensuring the efficient procurement of materials and supplies needed for various projects. This position requires a proactive approach to vendor management, cost control, and inventory coordination to meet project deadlines effectively. Responsibilities:<ul><li>Evaluate vendor proposals to secure competitive pricing, maintain quality standards, and ensure timely delivery.</li><li>Negotiate contracts, pricing, and terms with suppliers to achieve cost efficiencies while fostering strong vendor relationships.</li><li>Generate purchase orders and oversee order tracking to guarantee accurate and timely delivery to job sites.</li><li>Collaborate with project managers, warehouse personnel, and field teams to anticipate material needs and avoid delays.</li><li>Monitor inventory levels and support warehouse operations to prevent shortages and excess stock.</li><li>Maintain precise purchasing records and documentation within company systems.</li><li>Identify alternative suppliers and cost-effective material options to support budget goals.</li><li>Ensure adherence to company policies, safety regulations, and contractual obligations.</li></ul>
2026-05-07T00:00:00Z

Purchasing Specialist

Titusville, NJ
onsite
Permanent / Full Time
85000 - 115000 USD / Yearly
Our client, a growing food manufacturing company, is seeking an experienced and detail-oriented Purchasing Specialist to join their team; This role is fully on-site, Monday-Friday, in the Ewing NJ area. This is a key role for someone who thrives in a fast-paced environment and enjoys owning the full procurement lifecycle—from vendor management to cost analysis and inventory planning. Position OverviewThe Purchasing Specialist will be responsible for managing all procurement activities, ensuring the timely and cost-effective sourcing of materials while maintaining high quality and food safety standards. This role blends strategic sourcing with hands-on execution and requires strong relationship management, analytical thinking, and operational oversight. Salary is 85,000 - 115,000. Benefits include health insurance, 401k, and PTO. Key Responsibilities<ul><li>Monitor inventory levels and place purchase orders based on production needs and forecasts</li><li>Track market trends, pricing fluctuations, and supply chain developments to inform purchasing decisions</li><li>Analyze costs, manage budgets, and provide reporting to support financial planning</li><li>Resolve issues related to shipments, delays, or product discrepancies</li><li>Maintain organized documentation, including requisitions, purchase orders, and vendor records</li><li>Maintain accurate records of purchases, pricing, and supplier performance within ERP systems and spreadsheets</li><li>Partner cross-functionally with operations, production, and quality teams to align purchasing with business needs</li><li>Coordinate with quality assurance to ensure all materials meet food safety and company standards</li><li>Develop and maintain strong relationships with suppliers to ensure quality, reliability, and competitive pricing</li><li>Source and vet new vendors while monitoring performance of existing suppliers</li><li>Negotiate pricing, contracts, and terms to achieve cost savings and favorable agreements</li></ul>
2026-04-22T00:00:00Z