<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p>We are looking for a Customer Service Representative to support a small but mighty business. This is a Contract position for a bilingual candidate who can deliver attentive customer support in both English and Spanish while handling calls and processing orders accurately. The ideal candidate is comfortable assisting customers by phone, resolving routine issues efficiently, and maintaining a positive experience with every interaction. We're a small close-knit team that helps and supports one another to keep the business moving forward. </p><p><br></p><p>What works well here: Positive competitive people with good attitudes and energy. What doesn't work, is someone whose glass is never full or half full. If you're looking for a place that values staff and looks for the light in every tunnel, checkout the responsibilities below to see if we're a fit!</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls in a courteous and efficient manner, providing clear assistance in English and Spanish as needed.</p><p>• Enter customer orders accurately into internal systems and verify details to help prevent processing errors.</p><p>• Handle a steady flow of service inquiries, addressing questions, concerns, and basic issue resolution during each interaction.</p><p>• Make outbound calls when follow-up is needed to confirm order information, provide updates, or clarify customer requests.</p><p>• Document customer conversations, actions taken, and order-related information with a high level of accuracy.</p><p>• Work closely with team members and internal departments to support timely service and smooth order handling.</p><p>• Maintain a customer-focused approach while managing multiple priorities in a call center setting.</p>
<p>We are looking for a Customer Service Representative to join a growing team in Gardena, California on a contract basis with the potential for a permanent role. This role supports both customer interactions and sales operations, combining responsive service, accurate record management, and day-to-day coordination for the outside sales team. The ideal candidate is organized, communicative, and comfortable balancing phone-based outreach, administrative tasks, and detailed data entry in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive support to customers while assisting the sales organization with daily operational needs.</p><p>• Partner with outside sales representatives to coordinate follow-up activities, documentation, and routine administrative tasks.</p><p>• Place outbound calls to prospective and existing customers to support lead development and ongoing communication.</p><p>• Record customer details, sales activity, and order-related information with a high level of accuracy.</p><p>• Maintain organized and current information within CRM platforms and internal tracking systems.</p><p>• Update sales documents, reference materials, and shared files so teams have access to current information.</p><p>• Monitor open leads and follow-up items to help ensure timely responses and consistent customer engagement.</p><p>• Contribute to general office support and data entry tasks that keep customer and prospect records well organized.</p>
<p>We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization in Huntington Beach, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information, and ensuring accurate member records. In this role, you will assist with enrollment-related questions, process eligibility updates, and work across internal teams to deliver a smooth and timely experience for new and existing members.</p><p><br></p><p>Responsibilities:</p><p>• Provide prompt support to members, clients, and internal partners by handling enrollment-related questions through phone, email, and other service channels.</p><p>• Review applications and enter enrollment information into company systems with a high level of accuracy and attention to detail.</p><p>• Process new enrollments, disenrollments, and eligibility updates while ensuring all records remain current and complete.</p><p>• Investigate rejected transactions and coordinate with team members to resolve discrepancies affecting member enrollment status.</p><p>• Confirm coverage and enrollment details with clients and respond to issues involving claims, tracking records, or account updates.</p><p>• Maintain organized documentation within eligibility and enrollment databases to support compliance and operational accuracy.</p><p>• Perform routine file reconciliations on a daily and monthly basis to identify mismatches and correct data issues.</p><p>• Compare submitted information against source documents to validate completeness, accuracy, and proper system entry.</p><p>• Collaborate with colleagues to resolve exception cases and take timely action to ensure members are enrolled correctly.</p>
We are looking for a Customer Service Representative to support resident lease renewal activities for a real estate and property organization in Tustin, California. This Long-term Contract opportunity is ideal for someone who excels in customer communication, retention-focused service, and detailed follow-through. In this role, you will guide residents through renewal options, address questions clearly, and help ensure a smooth and accurate renewal experience.<br><br>Responsibilities:<br>• Engage with residents in a detail-oriented and respectful manner, helping them understand renewal choices and encouraging continued occupancy.<br>• Prepare, send, and track lease renewal offers while following up to confirm residents have received and reviewed all details.<br>• Communicate proactively with residents approaching lease expiration to reduce turnover and support retention goals.<br>• Coordinate with internal teams to arrange property inspections when needed to confirm home condition or assess upgrade opportunities.<br>• Review month-to-month accounts, lease data, rent details, occupant information, and related charges to ensure records are accurate and complete.<br>• Confirm compliance with renter's insurance, utility obligations, local code expectations, and company policy requirements before completing renewals.<br>• Support pricing and term discussions by gathering information and escalating recommendations for management approval when exceptions are needed.<br>• Audit completed renewal documents for accuracy, provide weekly progress updates, and assist with notice-to-vacate follow-up to help keep move-out steps on schedule.
<p>We are looking for a Customer Service Representative to support clients in Irvine, California. This contract opportunity is ideal for someone who thrives in a fast-moving service environment and takes pride in delivering accurate, responsive support across the full customer experience. The person in this role will manage inquiries, coordinate with internal teams to resolve issues, and help ensure orders, deliveries, and account requests are handled with care and consistency.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer inquiries through phone and other communication channels, providing prompt and attentive support for service-related needs.</p><p>• Take ownership of customer issues from initial contact through final resolution, partnering with internal departments to ensure timely follow-up and clear communication.</p><p>• Process order-related activities accurately, including order entry, customer account support, shipping coordination, and delivery updates.</p><p>• Use multiple internal applications throughout the workday to research information, document activity, and maintain service accuracy.</p><p>• Escalate recurring service concerns or unresolved issues to leadership with clear, timely feedback.</p><p>• Support inbound and outbound customer communication to address requests, provide updates, and strengthen client relationships.</p><p>• Contribute to assigned projects and provide additional operational support as business demands require.</p><p>• Work additional hours when needed to help meet service levels, order deadlines, or team priorities.</p>
We are looking for a Customer Service Representative to join our team in San Marcos, California, on a Contract basis. This position supports customers throughout the order lifecycle by providing timely updates, resolving service concerns, and helping ensure accurate, on-time fulfillment. The ideal candidate brings strong communication skills, attention to detail, and a customer-first mindset when working with both clients and internal teams.<br><br>Responsibilities:<br>• Manage customer orders from initial entry through final processing, ensuring all details are complete and accurate.<br>• Keep customers informed on order progress, product availability, shipment timing, tracking details, and expected delivery schedules.<br>• Prepare and distribute order-related documentation, including confirmations and shipping paperwork.<br>• Update existing orders as needed and communicate revisions clearly to customers and cross-functional partners.<br>• Work closely with sales, purchasing, inventory, warehouse, and shipping teams to support timely and accurate order fulfillment.<br>• Arrange shipment timing with warehouse locations and assist in coordinating deliveries.<br>• Track outstanding orders and take initiative to address delays, stock issues, or other service disruptions before they escalate.<br>• Support customers with transportation-related concerns such as damaged deliveries, freight questions, and claim follow-up.<br>• Handle sensitive or unexpected customer updates with professionalism, empathy, and a focus on practical resolution.<br>• Maintain accurate records in company systems and provide general administrative and customer support as needed.
We are looking for a Customer Service Representative to join a team in Cerritos, California in a contract-to-permanent opportunity. This role focuses on delivering responsive support to customers through phone and email while ensuring orders, appointments, and records are handled accurately. The ideal candidate is organized, detail-oriented, and comfortable managing a high volume of inquiries in a fast-paced service environment.<br><br>Responsibilities:<br>• Respond to incoming customer calls and emails with timely, courteous, and solution-focused service.<br>• Support both inbound and outbound communication to assist customers, follow up on requests, and provide updates.<br>• Enter customer orders and service details accurately into internal systems while maintaining complete records.<br>• Coordinate and schedule appointments based on customer needs and business availability.<br>• Welcome and assist visitors in the showroom, providing information and directing inquiries appropriately.<br>• Perform data entry tasks with a high level of accuracy to keep customer and order information current.<br>• Use Microsoft Word and Excel to document activity, track information, and prepare basic reports.<br>• Work collaboratively with internal teams to resolve issues and ensure a smooth customer experience.
We are looking for a service-oriented individual to join a nonprofit organization in California as a Contract Customer Service Representative. This role supports membership activities, educational programs, and event coordination by handling inquiries, maintaining accurate records, and helping deliver a positive experience for members, participants, and volunteers. The position is well suited for someone who is highly organized, comfortable managing multiple details, and confident communicating with a wide range of stakeholders.<br><br>Responsibilities:<br>• Respond to inbound member and participant inquiries by phone and email, providing timely and attentive assistance related to services, programs, and events.<br>• Process registrations, cancellations, refunds, and related order entry tasks while keeping records current and accurate.<br>• Coordinate administrative details for conferences, webinars, and educational sessions to help ensure smooth execution from preparation through follow-up.<br>• Review schedules, presentation materials, digital event content, and program information to confirm accuracy and consistency before distribution.<br>• Gather and organize speaker profiles, headshots, award details, and program descriptions for use in event communications and collateral.<br>• Assist with purchasing and tracking event materials such as signage, branded items, awards, and other supplies needed for organizational activities.<br>• Schedule and support chapter leadership training activities, including participant communication and follow-up.<br>• Provide logistical and customer service support before, during, and after events to help create a positive experience for attendees, members, and volunteers.
We are looking for a Customer Service Representative to join a financial services team in Irvine, California on a Contract to Permanent basis. In this role, you will serve as an early point of contact for prospective borrowers, helping collect key information and guiding each person through the first stage of the loan process. This opportunity is well suited for someone who communicates confidently, works well in a structured environment, and enjoys creating a detail-focused customer experience in a fast-moving setting.<br><br>Responsibilities:<br>• Speak with prospective borrowers to gather initial details and understand their financing needs.<br>• Use a defined questioning approach to evaluate basic qualification factors such as income, credit profile, and borrowing intent.<br>• Record customer information carefully and maintain accurate updates within internal platforms.<br>• Direct eligible applicants to the appropriate Loan Officer for continued follow-up and next steps.<br>• Provide courteous, attentive service that builds trust and leaves applicants with a positive impression.<br>• Manage a steady flow of inbound and outbound calls while meeting productivity and conversion goals.<br>• Follow established procedures to ensure each interaction is handled consistently and efficiently.
<p>We are seeking a customer-focused Call Center Representative to handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide exceptional service. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to work in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer incoming customer calls and respond to inquiries professionally and efficiently.</li><li>Process customer requests, orders, account updates, and service issues.</li><li>Make outbound calls as needed for follow-up, scheduling, or customer outreach.</li><li>Document all customer interactions accurately within the CRM system.</li><li>Resolve customer concerns and escalate complex issues as appropriate.</li><li>Meet performance metrics related to quality, call volume, attendance, and customer satisfaction.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Provide a positive customer experience on every interaction.</li></ul><p><br></p>
<p>We are seeking a customer-focused Call Center Representative to handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide exceptional service. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to work in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer incoming customer calls and respond to inquiries professionally and efficiently.</li><li>Process customer requests, orders, account updates, and service issues.</li><li>Make outbound calls as needed for follow-up, scheduling, or customer outreach.</li><li>Document all customer interactions accurately within the CRM system.</li><li>Resolve customer concerns and escalate complex issues as appropriate.</li><li>Meet performance metrics related to quality, call volume, attendance, and customer satisfaction.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Provide a positive customer experience on every interaction.</li></ul><p><br></p>
<p><strong>Call Center Representative</strong></p><p>We are seeking a customer-focused Call Center Representative to provide support to customers via phone, email, and chat.</p>
<p>We are seeking a customer-focused Call Center Representative to handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide exceptional service. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to work in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer incoming customer calls and respond to inquiries professionally and efficiently.</li><li>Process customer requests, orders, account updates, and service issues.</li><li>Make outbound calls as needed for follow-up, scheduling, or customer outreach.</li><li>Document all customer interactions accurately within the CRM system.</li><li>Resolve customer concerns and escalate complex issues as appropriate.</li><li>Meet performance metrics related to quality, call volume, attendance, and customer satisfaction.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Provide a positive customer experience on every interaction.</li></ul><p><br></p>
<p>We are seeking a customer-focused Call Center Representative to handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide exceptional service. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to work in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer incoming customer calls and respond to inquiries professionally and efficiently.</li><li>Process customer requests, orders, account updates, and service issues.</li><li>Make outbound calls as needed for follow-up, scheduling, or customer outreach.</li><li>Document all customer interactions accurately within the CRM system.</li><li>Resolve customer concerns and escalate complex issues as appropriate.</li><li>Meet performance metrics related to quality, call volume, attendance, and customer satisfaction.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Provide a positive customer experience on every interaction.</li></ul><p><br></p>
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience.<br><br>Responsibilities:<br>• Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support.<br>• Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed.<br>• Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion.<br>• Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments.<br>• Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance.<br>• Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms.<br>• Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity.<br>• Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations.<br>• Contribute to department-wide projects and additional business priorities as assigned.
<p><strong>You're the person who makes sure the client experience feels effortless.</strong></p><p>A growing healthcare organization in <strong>Fallbrook</strong> is looking for a <strong>Client Services Coordinator</strong> to serve as a primary point of contact for clients while supporting the internal operations team. This role blends <strong>customer service, scheduling, documentation, and administrative coordination</strong>, making it a strong opportunity for someone who enjoys working with people but wants more responsibility than a traditional front-desk role.</p><p><br></p><p><strong>Your day will include</strong></p><ul><li>Respond to client inquiries by phone and email</li><li>Coordinate appointments and service schedules</li><li>Maintain accurate client records</li><li>Follow up on outstanding documentation</li><li>Assist with account and service questions</li><li>Coordinate communication between clients and internal teams</li><li>Update information in company systems</li><li>Prepare client correspondence and documentation</li><li>Track open service requests</li><li>Escalate complex issues appropriately</li><li>Assist with reporting and administrative projects</li><li>Maintain confidentiality of sensitive client information</li></ul>
We are looking for a Customer Service Lead to oversee a fast-paced team focused on outbound customer engagement in Irvine, California. This Long-term Contract opportunity is ideal for a hands-on leader who can build accountability, strengthen team performance, and create an encouraging environment centered on results. The role combines daily coaching, operational oversight, and performance analysis to help a high-volume business development team succeed consistently.<br><br>Responsibilities:<br>• Lead and support a team of Business Development Representatives handling high-volume outbound calling activities to drive business results.<br>• Set clear performance expectations and energize the team to achieve daily, weekly, and monthly goals through consistent direction and encouragement.<br>• Design and refine team workflows, performance plans, and operating practices to maintain strong and reliable productivity levels.<br>• Coach both new hires and tenured employees on communication methods, product understanding, call quality, and effective sales approaches.<br>• Monitor individual and team results, evaluate progress against targets, and deliver timely feedback to improve effectiveness.<br>• Create engaging motivational programs such as contests, incentives, team challenges, and targeted learning sessions to sustain momentum.<br>• Review production data and performance trends, then turn insights into action plans that strengthen output and overall team growth.<br>• Maintain quality assurance standards by auditing work, reinforcing accurate messaging, and ensuring processes are followed efficiently.<br>• Present performance findings and operational updates clearly to senior leadership while partnering with managers, administrators, and executive stakeholders.<br>• Foster a culture of recognition and engagement by leading team huddles and virtual meetings that celebrate achievements and reinforce goals.