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2 results for Wireless Network Engineer in New York, NY

Systems Engineer

Ossining, NY
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Systems Engineer to support and advance enterprise endpoint technologies in Ossining, New York. This Long-term Contract position focuses on improving device management, automation, virtual desktop performance, and end-user computing services across a modern Microsoft environment. The role requires a hands-on, detail-oriented individual who can strengthen operational efficiency, enhance security alignment, and partner with technical teams to deliver reliable workplace technology solutions. Responsibilities: • Build, administer, and enhance enterprise endpoint platforms across Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, and Microsoft 365 environments. • Establish and refine device standards, system images, configuration controls, and lifecycle practices to improve consistency across endpoint operations. • Drive projects centered on endpoint transformation, Windows version advancement, virtual desktop tuning, and hardware standardization initiatives. • Create and maintain automation using PowerShell, Python, or similar tools to simplify endpoint administration and reduce repetitive manual effort. • Implement automated workflows for software distribution, patch management, device provisioning, employee onboarding and offboarding, and recurring support activities. • Coordinate with ServiceNow stakeholders, IT leadership, security, and infrastructure teams to improve process automation, endpoint compliance, and overall platform resilience. • Investigate and resolve complex issues tied to server and cloud dependencies, including authentication, file access, print services, remote connectivity, and application integration. • Produce clear technical documentation covering architecture dependencies, support procedures, and escalation paths to improve knowledge sharing and reduce recurring incidents. • Provide advanced escalation support for challenging endpoint, operating system, application, and virtual desktop problems while guiding entry-level team members and working with vendors or managed service providers.
2026-08-25T00:00:00Z

NICE CXone Engineer (Hybrid)

River Edge, NJ
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measurable business results. Responsibilities: • Create and refine contact center routing frameworks, including queue structures, skill-based distribution, and call path logic to improve service efficiency.• Build, test, and support CXone Studio scripts and automated workflows that streamline daily operations and reduce manual effort.• Manage RingCentral configuration and maintain reliable integrations between telephony tools and connected business systems.• Analyze platform data and reporting trends to identify opportunities for stronger performance across intake, pre-litigation, and related functions.• Develop and optimize outbound dialing strategies and campaign settings to improve reach, responsiveness, and conversion outcomes.• Introduce AI-driven features and process automation that increase team productivity and accelerate response times.• Partner with operational leaders and frontline users to deliver training, promote adoption, and ensure effective use of contact center tools.• Continuously assess system performance and implement enhancements that improve scalability, reliability, and user experience.
2026-08-19T00:00:00Z