We are looking for an experienced Storage Engineer to join our team in New York, New York, where you will play a pivotal role in managing and optimizing our enterprise storage solutions. In this position, you will leverage your expertise in NetApp systems and Python scripting to ensure secure, efficient, and high-performing storage infrastructure across global regions. This role offers the opportunity to collaborate with diverse teams and contribute to the innovation and reliability of storage services in the financial services industry.<br><br>Responsibilities:<br>• Design, implement, and standardize enterprise storage solutions across global regions to meet business needs.<br>• Manage and optimize NetApp storage systems, ensuring high availability, reliability, and performance.<br>• Develop Python scripts for automation, monitoring, and operational enhancements.<br>• Troubleshoot and resolve storage system issues to ensure seamless operations.<br>• Collaborate with infrastructure, security, and application teams to align storage strategies with organizational objectives.<br>• Evaluate project scopes, identify IT risks, and implement effective mitigation strategies.<br>• Drive continuous improvements and innovation in storage service delivery and automation.<br>• Maintain secure practices for compute, storage, and systems administration while adhering to compliance standards.<br>• Support storage protocols such as NFS, iSCSI, and FC, ensuring effective data protection strategies.
We are looking for a Senior DevOps Engineer to join our dynamic team in Nutley, New Jersey. This is an exciting opportunity to take a leadership role in shaping the infrastructure and operational excellence of a fast-scaling ecommerce and live commerce platform. As the technical lead for DevOps, you will play a pivotal role in driving innovation, reliability, and scalability for a product that is redefining digital marketplaces.<br><br>Responsibilities:<br>• Design and optimize cloud infrastructure to support the scalability and performance of our ecommerce platform.<br>• Implement and manage robust CI/CD pipelines to streamline development and deployment processes.<br>• Monitor system health and establish best practices for observability and incident response.<br>• Collaborate with product and executive teams to align technical strategies with business goals.<br>• Develop and maintain comprehensive DevOps documentation and workflows.<br>• Mentor and guide less experienced developers and contribute to a high-performing engineering culture.<br>• Identify and address security vulnerabilities and ensure compliance with industry standards.<br>• Advocate for DevOps principles across the organization, fostering a culture of reliability and scalability.<br>• Coordinate with external engineering partners and internal teams for seamless feature development.
We are offering a contract to permanent employment opportunity for a Systems Engineer in Roseland, New Jersey. In this role, you will be working in a dynamic environment where your primary responsibilities will include maintaining system performance, developing automation tools, and planning for future growth.<br><br>Responsibilities:<br>• Develop and implement monitoring and alerting systems to proactively address incidents and minimize system downtime.<br>• Enhance system performance and efficiency by analyzing and implementing improvements.<br>• Design and create automation tools to facilitate routine tasks such as deployment, scaling, and testing, thereby increasing reliability and reducing potential for human error.<br>• Proactively plan for future growth by forecasting resource needs and ensuring the system's capability to manage increased demand.<br>• Collaborate with development and operations teams to identify and rectify issues, and implement preventive measures to avoid recurrence.<br>• Document system architecture, processes, and incident management procedures clearly and systematically.<br>• Undertake additional tasks as delegated by the management team.
We are looking for a skilled Senior Software Engineer to join our team in New York, New York. In this role, you will contribute to the development and maintenance of complex web applications, leveraging modern technologies and best practices. Your expertise in front-end and back-end development will be critical in delivering high-quality solutions that meet user and business needs.<br><br>Responsibilities:<br>• Develop and maintain web applications using Ruby on Rails and JavaScript frameworks such as React.js.<br>• Create responsive and accessible user interfaces that adhere to modern web standards and best practices.<br>• Collaborate with cross-functional teams to design and implement scalable software solutions.<br>• Write clean, efficient, and well-documented code following industry best practices.<br>• Manage version control using Git and ensure smooth integration of code changes.<br>• Optimize database performance with MySQL and ensure data integrity.<br>• Troubleshoot and resolve software issues across the development lifecycle.<br>• Utilize Linux-based systems for deployment, configuration, and maintenance.<br>• Stay updated on emerging technologies to improve development processes and enhance application performance.
<p>Requires excellent analytical, research, problem solving, and organizational skills. Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment. Experience in performance testing, writing performant code, optimizing existing code. Strong attention to detail and debugging skills. Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes. Experience doing business analysis and developing project timeline projections. Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked environment</p><p> </p><p>Required Knowledge, Skills, and Abilities:</p><p> </p><p>· Excellent knowledge in developing and maintaining Flutter applications for iOS, Android, web and desktop platforms</p><p>· Good understanding of state management, Flutter flavors and app architecture</p><p>· Proficiency in Dart and familiarity with other programming languages such as Kotlin, Swift or Java</p><p>· Experience with Firebase, RESTful APIs, JSON and other web services</p><p>· Experience with Git, CI/CD tools and agile methodologies</p><p>· Strong communication and consultative skills</p><p>· Self-initiated and proactive attitude</p><p>· Writing clean, maintainable and testable code following best practices and guidelines</p><p>· Troubleshooting and debugging issues across different platforms and devices</p><p>· Keeping up to date with the latest trends and technologies in Flutter development</p><p>· Excellent analytical, research, problem solving, and organizational skills.</p><p>· Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment.</p><p>· Experience in performance testing, writing performant code, optimizing existing code.</p><p>· Strong attention to detail and debugging skills.</p><p>· Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes.</p><p>· Experience doing business analysis and developing project timeline projections.</p><p>· Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked</p><p>· environment.</p><p> </p>
We are looking for an experienced and driven Sr. Software Engineer to join our team in New York, New York. As part of a dynamic financial services organization, you will play a critical role in developing and optimizing software solutions that support quantitative investment strategies. This position offers the opportunity to collaborate with a skilled global team and contribute to cutting-edge advancements in the world of automated trading.<br><br>Responsibilities:<br>• Design, develop, and maintain software systems that support quantitative trading and investment strategies.<br>• Collaborate with cross-functional teams to implement research-tested solutions into production environments.<br>• Optimize and enhance backend systems to ensure high performance and reliability.<br>• Develop APIs and integrate third-party tools to support data analysis and trading operations.<br>• Ensure the quality and accuracy of data by implementing robust validation and improvement processes.<br>• Participate in Agile Scrum workflows to deliver projects efficiently and effectively.<br>• Create comprehensive documentation for software systems and processes.<br>• Conduct performance testing and debugging to ensure system stability.<br>• Stay updated on emerging technologies and incorporate relevant innovations into development practices.<br>• Provide mentorship and guidance to less experienced team members when needed.
We are looking for an experienced Backend Software Engineer to join our dynamic team in New York, New York. This role involves developing robust backend systems, optimizing performance, and contributing to the design of scalable software architectures. If you have expertise in multiple programming languages and thrive in both Linux and Windows environments, we invite you to bring your skills to our innovative financial services company.<br><br>Responsibilities:<br>• Develop and maintain backend systems and APIs using languages such as C#, C++, Java, and Python.<br>• Collaborate with cross-functional teams to design, implement, and deliver new software features.<br>• Optimize backend applications for speed, scalability, and reliability.<br>• Troubleshoot and debug issues in existing systems, ensuring smooth functionality.<br>• Write clean, efficient, and maintainable code in line with industry best practices.<br>• Conduct code reviews to ensure high-quality standards and share knowledge with team members.<br>• Design and implement microservices architectures and multithreaded programming solutions.<br>• Work seamlessly across Linux and Windows platforms to leverage their unique capabilities.<br>• Stay updated on emerging technologies and trends to continuously improve backend systems.
We are looking for a talented Software Engineer with expertise in frontend development and desktop application design. This position is ideal for individuals passionate about crafting responsive and high-performance user interfaces while working in the dynamic financial services industry. Candidates with experience in Linux environments and familiarity with finance or trading systems will find this role particularly exciting.<br><br>Responsibilities:<br>• Develop and maintain desktop applications using .NET and C#, ensuring robust and efficient performance.<br>• Collaborate closely with product managers, UX designers, and backend developers to create seamless and engaging user experiences.<br>• Design and implement UI components optimized for real-time data visualization and interaction.<br>• Ensure cross-platform compatibility and facilitate integration with Linux-based backend systems.<br>• Participate in code reviews, testing, and debugging to uphold software quality and reliability.<br>• Contribute to architectural decisions and enhance UI/UX designs.<br>• Stay updated on industry trends and incorporate best practices into development processes.
• In-depth knowledge of Azure services across compute, storage, networking and databases.<br>• Hands-on experience with Azure Virtual Machines (VMs), Azure Functions, Azure App Services<br>• Expertise in Azure networking concepts, including Virtual Networks, Subnets, Azure Firewall, Azure Load Balancer, Azure Content Delivery Network (CDN) and VPN Gateway.<br>• Knowledge of Azure SQL Database, Data warehouse, and other database services.<br>• Good understanding of Intra ID, single sign-on (SSO) processes and the integration of applications with Microsoft Intra ID.<br>• Knowledge of various Azure storage options, such as Azure Blob Storage, Azure Table Storage, Azure Queue Storage, and Azure Files.<br>• Thorough understanding of Azure Security best practices and their application.<br>• Experience with Azure Monitor, Azure Log Analytics, and Azure Application Insights for monitoring and logging.<br>• Knowledge of Azure DevOps for continuous integration, continuous deployment (CI/CD), and source code management
<p>We are looking for a skilled Data Engineer to join our team in Toms River, New Jersey. In this role, you will design, manage, and optimize data pipelines and repositories, ensuring reliable and accurate data flow across various platforms. You will also collaborate with cross-functional teams to deliver actionable insights and support business intelligence initiatives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Architect and manage data systems, including data lakes and repositories, ensuring optimal performance and reliability.</p><p>• Monitor and maintain daily data pipelines in Azure, addressing any issues to ensure seamless operations.</p><p>• Develop and enhance data pipelines using Python, Azure Functions, Logic Apps, and Synapse, while integrating new platforms when necessary.</p><p>• Oversee the accuracy and timeliness of data loads into BI models, reconciling discrepancies between Power BI and source reports.</p><p>• Create and refine Power BI dashboards and models to support operational and strategic reporting needs.</p><p>• Administer Power BI workspaces, managing licensing, access permissions, and user security.</p><p>• Provide technical support to Power BI users, assisting with troubleshooting and new dashboard development.</p><p>• Partner with stakeholders to scope and deliver analyses, addressing both recurring and ad hoc business needs.</p><p>• Support financial reporting and performance analysis for Finance and Accounting teams.</p><p>• Build a comprehensive understanding of business processes to deliver valuable strategic insights.</p>
We are looking for an experienced Systems Engineer to join our team in Springfield, New Jersey. In this role, you will design, implement, and support advanced Supervisory Control and Data Acquisition (SCADA) systems, contributing to the development of system standards and specifications. You will collaborate with various teams to enhance system functionality, provide technical expertise, and ensure seamless operations.<br><br>Responsibilities:<br>• Design and develop SCADA systems, ensuring functionality aligns with system standards and specifications.<br>• Generate and review Engineering Change Requests (ECRs) to evaluate technical and economic benefits.<br>• Provide technical support to marketing and sales teams for quotations and other activities.<br>• Deliver customer training sessions both onsite and in the field.<br>• Act as a technical liaison to address customer issues and perform field services when required.<br>• Conduct engineering studies to address system challenges and new requirements.<br>• Assist System Test technicians with technical project-related issues.<br>• Create detailed documentation, including parts lists, system layouts, and interconnection drawings.<br>• Develop and program RTUs, gateways, and databases for system integration.<br>• Travel as necessary to support customer needs and project requirements.
We are looking for a Senior Data Engineer to join our team in New York, New York. In this role, you will be instrumental in designing, developing, and optimizing data pipelines and systems to support business needs. This position requires a strong technical background, a passion for clean coding practices, and expertise in data governance and orchestration.<br><br>Responsibilities:<br>• Develop and maintain scalable data pipelines using Python and Apache Spark, ensuring adherence to clean coding principles.<br>• Implement data governance practices, including data quality management and lineage tracking.<br>• Manage diverse data ingestion patterns to facilitate seamless integration of data sources.<br>• Utilize tools such as Apache Airflow for data orchestration and Docker or Kubernetes for containerization.<br>• Build and maintain CI/CD pipelines to streamline deployment processes.<br>• Collaborate with stakeholders to ensure accountability and entrepreneurialism in daily tasks.<br>• Apply knowledge of cloud platforms like Microsoft Azure and Databricks for advanced data solutions.<br>• Leverage experience with commodity and energy trading data to deliver business-focused insights.
We are looking for a skilled and experienced Senior Data Engineer to join our team in New York, New York. This role is ideal for someone who thrives on working with complex datasets, building scalable data solutions, and collaborating with cross-functional teams. If you have a passion for leveraging data to drive strategic decisions, we encourage you to apply.<br><br>Responsibilities:<br>• Design, implement, and maintain scalable data architectures to support business intelligence and analytics needs.<br>• Develop and optimize data pipelines and workflows for efficient data processing and integration.<br>• Collaborate with stakeholders to understand data requirements and translate them into actionable solutions.<br>• Leverage cloud platforms, such as AWS, Azure, or Google Cloud, to manage and enhance data infrastructure.<br>• Utilize Big Data technologies, including Apache Spark and Databricks, to process and analyze large datasets.<br>• Write efficient scripts and perform data manipulation using Python and other relevant programming languages.<br>• Ensure data quality and integrity by implementing robust validation and monitoring processes.<br>• Provide technical guidance and support to team members on best practices in data engineering.<br>• Stay updated on emerging data technologies and tools to continuously improve systems.<br>• Partner with API developers to integrate data systems and enable seamless data access.
We are looking for a skilled Data Engineer to join our team on a long-term contract basis. In this role, you will contribute to the development and optimization of data pipelines, ensuring the seamless integration of platforms and tools. Based in Jericho, New York, this position offers an exciting opportunity to work with advanced technologies in the non-profit sector.<br><br>Responsibilities:<br>• Design and implement scalable data pipelines to support organizational goals.<br>• Develop and maintain data integration processes using tools such as Apache Spark and Python.<br>• Collaborate with cross-functional teams to leverage Tableau for data visualization and reporting.<br>• Work extensively with Salesforce and NetSuite to optimize data flow and system functionality.<br>• Utilize ETL processes to transform and prepare data for analysis and decision-making.<br>• Apply expertise in Apache Hadoop and Apache Kafka to enhance data processing capabilities.<br>• Troubleshoot and resolve issues within cloud-based and on-premise data systems.<br>• Ensure the security and integrity of all data management practices.<br>• Provide technical support and recommendations for system improvements.
We are looking for a skilled Deployment Engineer to join our team in Stamford, Connecticut. In this long-term contract position, you will play a pivotal role in ensuring the seamless deployment of devices and tools within a dynamic manufacturing environment. This opportunity is ideal for professionals who thrive in fast-paced settings and are passionate about delivering exceptional technical solutions.<br><br>Responsibilities:<br>• Oversee the deployment and configuration of Android devices and Chromebooks across the organization.<br>• Utilize specialized deployment tools to ensure accurate and efficient implementation of hardware and software.<br>• Manage Active Directory to organize and maintain user accounts and permissions.<br>• Provide regular status updates to stakeholders and teams, ensuring clear communication on project progress.<br>• Troubleshoot technical issues during deployment processes, minimizing disruptions and optimizing solutions.<br>• Collaborate with cross-functional teams to align deployment strategies with organizational goals.<br>• Conduct post-deployment evaluations to ensure all systems are functioning as intended.<br>• Maintain detailed documentation of deployment procedures and resolutions for future reference.<br>• Identify opportunities for improvement in deployment processes and implement innovative solutions.
<p>We are looking for an experienced Data Engineer to lead the development and management of scalable data systems and analytics frameworks. This role is ideal for someone passionate about transforming data into actionable insights that drive business decisions. Based in Nutley, New Jersey, you will play a key role in supporting product, marketing, and operational strategies through robust data solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Design and implement scalable data pipelines and storage solutions to meet organizational needs.</p><p>• Monitor and analyze platform user behavior to uncover insights and identify opportunities for optimization.</p><p>• Build and maintain analytics dashboards and reporting frameworks for internal teams.</p><p>• Develop schemas, models, and data definitions to support core business operations.</p><p>• Oversee instrumentation of data collection across both backend and frontend systems.</p><p>• Provide ad hoc reporting and data support to enhance product and growth initiatives.</p><p>• Ensure data integrity, accuracy, and performance by implementing industry best practices.</p>
About the Role:<br>We’re looking for a Senior Software Developer to help design, build, and enhance our insurance applications. You’ll work closely with architects, business analysts, and QA teams to deliver high-quality, scalable solutions that support our core insurance operations. This is a hands-on role where you’ll be coding, integrating systems, and troubleshooting complex issues.<br><br>Key Responsibilities:<br><br>Develop, customize, and maintain applications in Guidewire (PolicyCenter, BillingCenter, ClaimCenter).<br><br>Build and support solutions using .NET (C#) or Java, depending on project needs.<br><br>Design and implement integrations with internal and external systems (APIs, web services, data feeds).<br><br>Collaborate with architects and business teams to ensure solutions meet functional and technical requirements.<br><br>Troubleshoot, debug, and optimize performance of applications.<br><br>Participate in code reviews and provide mentorship to junior developers.<br><br>Contribute to continuous improvement efforts, including CI/CD pipelines and automation.<br><br>Qualifications:<br><br>5+ years of experience in software development with .NET (C#) or Java.<br><br>Hands-on experience with Guidewire development (GOSU, configuration, integration, or conversion) preferred.<br><br>Strong knowledge of REST/SOAP APIs, JSON/XML, and middleware integrations.<br><br>Experience in the insurance industry or other highly regulated environments is a plus.<br><br>Solid understanding of SDLC, Agile practices, and version control (Git, SVN).<br><br>Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).<br><br>Nice to Have:<br><br>Guidewire certification (Developer/Integration).<br><br>Familiarity with cloud environments (Azure, AWS, GCP).<br><br>Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).<br><br>What We Offer:<br><br>Competitive salary and benefits package.<br><br>Opportunity to work on large-scale insurance technology projects.<br><br>Collaborative team environment with detail oriented growth opportunities.
<ul><li>Provide technical support and innovative cloud solutions in alignment with business objectives, by designing, architecting, maintaining, and operationalizing cloud-based web applications.</li><li>Design, implementing, integrating, maintaining, optimizing, and administering cloud solutions, infrastructures, and platforms.</li><li>Evaluate, test, design, develop, and integrate new cloud technologies and processes to support existing infrastructure and modernization efforts and provides recommendations for future technologies and growth</li><li>Support and maintain existing software functionality; to investigate, analyze and correct identified defects</li><li>Improve the maintainability and performance of existing software through application refactoring</li><li>Independently responsible for the entire lifecycle of medium and large features from design through deployment.</li><li>Perform pull requests / merge requests, branch management, and build and deployments</li><li>Build, deploy, and maintain CI/CD pipelines for multiple stacks</li><li>May serve as a technical lead on projects</li><li>Review technical design documentation and participates in technical reviews</li><li>Create proper documentation for software being built</li></ul><p><br></p>
We are on the search for a Software Engineer to join our team located in Oyster Bay, New York. The role encompasses processing customer applications, maintaining customer records, and resolving customer inquiries. The Software Engineer will also monitor customer accounts and take suitable action.<br><br>Responsibilities<br>• Develop and test software using VB or Objective C<br>• Implement systems design and software development<br>• Conduct unit testing and integrated system testing<br>• Develop databases using Oracle and/or SQL<br>• Work collaboratively within a team or independently as required<br>• Handle customer inquiries and resolve them efficiently<br>• Process customer credit applications with accuracy<br>• Maintain customer credit records meticulously<br>• Monitor customer accounts and take necessary action<br>• Gain knowledge of Inventory and Manufacturing-related systems
<p>Our client is hiring for an ERP Engineer. This position offers a great opportunity for skilled professionals to drive ERP system enhancements and align them with business objectives. The role is based in New Haven County, Connecticut and is ideal for individuals experienced in SAP technologies and cross-functional collaboration.</p><p><br></p><p>As an ERP Engineer, you will lead the design, development, and maintenance of ERP solutions while ensuring seamless integrations with core business processes and third-party systems. You will work directly with stakeholders, prioritize process improvements, and oversee the technical aspects of ERP system deployment and upgrades.</p><p><br></p><p>You will be responsible for:</p><ul><li>Designing, developing, and implementing scalable ERP systems.</li><li>Collaborating on requirements gathering, solution design, and system configuration.</li><li>Conducting gap analyses and creating innovative solutions to address challenges.</li><li>Developing robust interfaces and managing third-party integrations.</li><li>Supporting post-implementation phases, including training and issue resolution.</li><li>Writing detailed technical specifications to guide development projects.</li></ul><p>Apply today to join a forward-thinking team and contribute to the future of ERP innovation!</p>
<p>As a Software Engineer III, you will play a key role in building and maintaining robust, scalable, and secure web applications. You will work in a dynamic, fast-paced environment, collaborating with cross-functional teams to design and develop both frontend and backend solutions. Your responsibilities will include building and optimizing RESTful services, developing modern web applications using React JS, and leveraging cloud services to deliver exceptional user experiences.</p><p> </p><p><br></p><p>Key Responsibilities:</p><ul><li>Design, develop, and maintain full-stack web applications using React JS (frontend) and .NET (backend)</li><li>Build and maintain RESTful APIs to support web and desktop applications</li><li>Apply component-based architecture principles using React JS, TypeScript, and asynchronous programming</li><li>Develop scalable, server-side applications using .NET</li><li>Implement modern CSS techniques and frameworks for responsive UI</li><li>Conduct performance testing for browser-based applications</li><li>Participate in Agile/Scrum ceremonies and on-call rotations as needed</li><li>Ensure code quality, performance optimization, and security best practices</li><li>Participate in design reviews and mentor junior developers</li><li>Utilize CI/CD pipelines, Jenkins, Git, and Bitbucket for development lifecycle</li></ul><p><br></p>
We are looking for a talented Software Developer to join our dynamic team in New York, New York. In this role, you will use your expertise in C++ to develop high-performance systems that support critical trading and research operations. This position offers an exciting opportunity to work on innovative technology in a fast-paced environment.<br><br>Responsibilities:<br>• Develop efficient, low-latency C++ applications that support order management, exchange connectivity, and real-time market data systems.<br>• Enhance the scalability and performance of existing trading infrastructure to meet the demands of high-frequency trading.<br>• Collaborate with team members to design and implement distributed systems that align with business requirements.<br>• Conduct performance monitoring and optimization for Linux-based systems to ensure reliability and efficiency.<br>• Troubleshoot and resolve software bugs using tools such as Atlassian Jira and GitHub.<br>• Participate in Agile Scrum processes to ensure timely delivery of projects and features.<br>• Integrate APIs and develop backend solutions to enhance system functionality.<br>• Stay updated on emerging technologies and propose innovative solutions to improve the trading platform.<br>• Work closely with researchers and traders to understand technical requirements and deliver tailored solutions.
<p>Position Summary</p><p>We’re looking for a Sr. SQL developer, responsible for solving complex data and workflow challenges and building tools that directly impact production, fulfillment, and reporting systems. You’ll work closely with cross-functional teams to design, develop, and support custom software solutions that drive operational efficiency and scalability.</p><p><br></p><p>Top Responsibilities</p><ol><li>Design & Develop Custom Solutions: Build and maintain Windows-based and web applications that integrate with production systems, inventory tools, and third-party platforms.</li><li>Data Engineering & Automation: Create data workflows using SQL Server, SSIS, and other tools to automate print production, reporting, and invoicing processes.</li><li>System Integration: Develop interfaces with devices and systems such as barcode scanners, shipping tools, and ERP platforms.</li><li>Project Collaboration: Partner with technical leads and account managers to define project goals, test solutions, and ensure successful deployment.</li><li>Mentorship & Support: Guide junior developers and provide ongoing support for deployed applications, including training and documentation.</li></ol>
<p>A large academic institution is seeking a skilled and strategic <strong>Salesforce Developer</strong> with expertise in <strong>Service Cloud</strong> to support and expand its existing Salesforce platform. This role will play a key part in optimizing Service Cloud features such as agent support, generic agent deployment, research documentation, and intelligent search functionalities.</p><p>This developer will also contribute to a broader initiative to implement and standardize Salesforce usage across multiple organizations within the institution, offering technical leadership and support during this expansion.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Further develop and enhance the existing Salesforce Service Cloud implementation with a focus on:</li><li>Agent setup and optimization</li><li>Deployment of generic agents</li><li>Research documentation integration and workflows</li><li>Intelligent and federated search functionalities</li><li>Collaborate with stakeholders across departments to align development with institutional needs</li><li>Serve as a subject matter expert for Service Cloud capabilities and best practices in a higher education environment</li><li>Develop custom Salesforce components (Apex classes, Lightning components, Flows, Visualforce, etc.) and integrate third-party tools where appropriate</li><li>Maintain platform scalability, security, and compliance across multi-organization use</li><li>Support user adoption through documentation, training, and troubleshooting</li><li>Partner with cross-functional teams to support reporting, analytics, and user feedback loops</li></ul><p><br></p>
We are looking for an Application Support Engineer to join our team in Irvington, New Jersey. In this role, you will play a critical part in ensuring the stability, functionality, and efficiency of hardware, software, and network systems for our customers. The ideal candidate will possess strong technical expertise and a proactive approach to resolving technical challenges and improving processes.<br><br>Responsibilities:<br>• Diagnose and repair hardware issues related to PCs, laptops, and printers.<br>• Troubleshoot and resolve software and network-related problems efficiently.<br>• Administer and maintain Microsoft Windows Server environments and network equipment.<br>• Provide technical consultation to customers, offering solutions tailored to their needs.<br>• Collaborate with internal teams to design projects aimed at enhancing customer systems and workflows.<br>• Document issues and resolutions in ticketing systems to ensure clear communication and record-keeping.<br>• Generate reports and provide status updates on customer IT infrastructure.<br>• Install, test, troubleshoot, and repair hardware and software systems, including desktops, laptops, and network devices.<br>• Monitor incident trends, identify recurring problems, and implement long-term solutions.<br>• Recommend new products and services to optimize customers’ environments and ensure high performance.
