We are looking for an experienced Human Resources (HR) Manager to oversee recruitment, onboarding, and employee relations for our team in New York, New York. This role requires a proactive individual with a strong background in HR practices and systems, who is eager to contribute to organizational success through effective leadership and collaboration.<br><br>Responsibilities:<br>• Lead recruitment efforts, including sourcing candidates, conducting interviews, and managing the hiring process.<br>• Oversee onboarding procedures to ensure new hires are smoothly integrated into the organization.<br>• Manage employee relations by addressing concerns, resolving conflicts, and fostering a positive workplace environment.<br>• Administer benefits programs and ensure compliance with relevant laws and regulations.<br>• Utilize HRIS systems to maintain accurate employee records and streamline HR processes.<br>• Collaborate with leadership to implement HR strategies that align with organizational goals.<br>• Provide training and guidance on HR policies and procedures to managers and staff.<br>• Support system implementation projects and ensure effective adoption of new tools.<br>• Analyze HR metrics to identify trends and recommend improvements.<br>• Ensure adherence to all legal and regulatory requirements related to HR functions.
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
We are looking for a skilled Accounts Payable Manager to oversee the efficient processing of invoices and payments in a high-volume environment. Based in Secaucus, New Jersey, this role requires a detail-oriented individual with a strong background in accounts payable operations and leadership. The ideal candidate will thrive in fast-paced settings and demonstrate a commitment to accuracy and continuous career growth.<br><br>Responsibilities:<br>• Supervise and lead the accounts payable team to ensure timely and accurate processing of invoices and payments.<br>• Manage coding of invoices and oversee check runs, ensuring compliance with company policies and procedures.<br>• Implement and monitor automated clearing house (ACH) transactions for efficient payment processing.<br>• Collaborate with other departments to resolve invoice discrepancies and ensure seamless operations.<br>• Maintain a high level of accuracy and attention to detail in all accounts payable tasks.<br>• Utilize advanced Excel functions, such as pivots and lookups, to analyze and report financial data.<br>• Drive improvements in accounts payable processes, including system enhancements and workflow optimization.<br>• Ensure adherence to accounting practices, terminology, and procedures throughout the department.<br>• Provide training and development opportunities to team members to enhance their skills and performance.<br>• Foster a culture of accountability and continuous improvement within the accounts payable function.
We are looking for a skilled IT Security Specialist to lead and manage the development, adoption, and governance of advanced technologies, including artificial intelligence, within our organization. This is a long-term contract position based in Poughkeepsie, New York, offering the opportunity to play a pivotal role in shaping responsible and ethical technology practices. The ideal candidate will collaborate with cross-functional teams to ensure compliance with industry standards and regulations while fostering innovation and accountability.<br><br>Responsibilities:<br>• Develop and implement comprehensive governance frameworks and policies to ensure responsible use of emerging technologies, including AI.<br>• Collaborate with compliance officers, risk management teams, and security leads to proactively address risks associated with AI and other technologies.<br>• Establish and lead the AI Center of Excellence to drive adoption, innovation, and ethical practices across the organization.<br>• Provide training and guidance to stakeholders on responsible technology use and regulatory compliance.<br>• Partner with external organizations to align governance practices with industry standards, such as ISO 27001.<br>• Enhance operational processes by integrating AI-driven solutions for underwriting, portfolio management, and loan approvals.<br>• Identify opportunities for growth through personalized marketing strategies and advanced data analytics.<br>• Strengthen fraud detection and prevention mechanisms using cutting-edge technologies.<br>• Ensure robust cybersecurity measures are in place to protect sensitive data and systems.<br>• Monitor and evaluate the effectiveness of governance frameworks and make necessary adjustments to optimize performance.
<p>Are you a <strong>Personal Injury Paralegal</strong> with <strong>3+ years of litigation experience</strong> looking to take the next step in your career? I’m partnering with a highly respected Philadelphia-area law firm that’s looking to <strong>add a skilled paralegal</strong> to their growing team.</p><p>This is an excellent opportunity if you enjoy <strong>hands-on case work</strong>, thrive in a <strong>fast-paced environment</strong>, and want to be part of a <strong>supportive, collaborative team</strong>.</p><p><br></p><p>Defense Litigation candidates will of course also be considered. Interested candidates with applicable experience should reach out directly to Kevin Ross with Robert Half in Philadelphia.</p><p><br></p>
<p><strong>Overview:</strong></p><p>A growing organization is seeking a skilled and proactive Cybersecurity Analyst/Engineer to join its cybersecurity team. This individual will work closely with the Director of Cybersecurity and IT teams to strengthen the organization’s security posture. The ideal candidate will be hands-on, knowledgeable, and ready to hit the ground running in a dynamic environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and respond to security alerts and incidents using tools such as <strong>CrowdStrike</strong>, <strong>Trend Micro</strong>, and <strong>Microsoft Security</strong>.</li><li>Conduct vulnerability assessments and manage remediation efforts using platforms like <strong>Qualys</strong>, <strong>Tenable</strong>, and <strong>VirusTotal</strong>.</li><li>Manage identity and access controls using <strong>Active Directory</strong>, <strong>Microsoft Entra ID</strong>, and <strong>OneLogin</strong>.</li><li>Support cloud security initiatives across <strong>Microsoft Azure</strong>, <strong>AWS</strong>, and <strong>Azure Security Center</strong>.</li><li>Collaborate with IT and business units to ensure security best practices are followed.</li><li>Assist in phishing simulation and security awareness training using <strong>KnowBe4</strong>.</li><li>Maintain and update documentation related to security policies, procedures, and incidents.</li><li>Stay current with emerging threats, vulnerabilities, and industry trends.</li></ul><p><br></p>
<p>We are seeking a skilled Director of Child Care for our client in the Ringoes, NJ area, to oversee daily activities and management in a dynamic, service-oriented environment. This individual will be responsible for coordinating various operational aspects, ensuring smooth facility operations while working on client engagement and satisfaction efforts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day activities to maintain efficient operational flow and oversight of the physical environment.</li><li>Serve as the primary point of communication with stakeholders to address concerns or provide updates.</li><li>Assist in the development and implementation of programs and activities to suit organizational goals.</li><li>Onboard and schedule team members while providing opportunities for skills-building and professional development.</li><li>Organize special projects or events designed to enhance client satisfaction and overall experiences.</li><li>Maintain essential records, ensuring compliance with established standards and guidelines.</li><li>Lead efforts related to financial tracking, reporting, and addressing challenges tied to operational sustainability.</li></ul><p><br></p>
<p>We are seeking a dedicated Lead Project Manager to join our team. As a Lead Project Manager, you will be responsible for the efficient execution of projects, maintaining strong relationships with stakeholders, and driving improvements based on project evaluations. This role also involves overseeing project portfolios and ensuring their alignment with business objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Efficiently execute projects in collaboration with service line leaders, staff, and cross-functional teams.</li><li>Manage and track project plans, milestones, and progress using appropriate tools.</li><li>Ensure timely delivery of projects within scope and budget by coordinating and allocating internal resources.</li><li>Define project scope, objectives, and deliverables in conjunction with stakeholders.</li><li>Facilitate both in-person and virtual meetings to encourage project completion.</li><li>Create, manage, and maintain project documentation, including training materials and user manuals.</li><li>Build and sustain relationships with clients, team members, and stakeholders.</li><li>Delegate tasks based on team strengths and experience, while managing project risks and changes.</li><li>Conduct post-project evaluations, track success, and implement necessary improvements.</li><li>Set up and enforce project governance frameworks.</li><li>Supervise the project portfolio to ensure alignment with business goals.</li><li>Develop and implement KPIs for tracking and reporting project performance.</li><li>Improve project execution efficiency and manage change control processes.</li><li>Maintain a risk register to identify and mitigate risks.</li><li>Participate in the change management committee.</li></ul><p><br></p>
We are looking for an entry-level Data Scientist to join a dynamic analytics team in New York, New York. This role offers the opportunity to work closely with large datasets, uncover meaningful trends, and present actionable insights directly to clients. If you are detail-oriented, technically skilled, and passionate about turning data into impactful business solutions, this position is an excellent fit for you.<br><br>Responsibilities:<br>• Analyze large client datasets to perform Matchback reporting using Excel and internal tools.<br>• Create visually compelling PowerPoint presentations featuring charts and graphs to summarize insights.<br>• Present analytical findings and recommendations directly to clients, showcasing strong communication skills.<br>• Collaborate with team members and executives to ensure alignment on data-driven strategies.<br>• Assist with predictive modeling projects, leveraging external vendor tools and receiving training as needed.<br>• Maintain and optimize reporting processes to ensure accuracy and efficiency.<br>• Utilize Python and SQL to support data analysis and visualization tasks.<br>• Apply data visualization techniques through tools like Tableau or Power BI to enhance reporting.<br>• Provide timely updates and insights to stakeholders, contributing to strategic decision-making.
We are looking for an experienced HR Generalist to join our team in Bronx, New York. This role involves managing key aspects of employee relations and leave administration, with a focus on fostering a positive workplace environment. The position is fully onsite and requires a proactive individual who can handle diverse HR responsibilities effectively.<br><br>Responsibilities:<br>• Manage employee relations, addressing concerns, resolving conflicts, and supporting a positive workplace culture.<br>• Administer leave of absence processes, ensuring compliance with company policies and legal requirements.<br>• Support onboarding efforts, ensuring new hires have a seamless transition into the organization.<br>• Oversee benefit functions, including enrollment and addressing employee inquiries.<br>• Utilize Human Resources Information Systems (HRIS) to maintain accurate employee records and generate reports.<br>• Provide guidance to employees and management on HR policies and procedures.<br>• Conduct investigations into workplace issues and recommend appropriate solutions.<br>• Collaborate with cross-functional teams to implement HR initiatives and improve processes.<br>• Ensure compliance with federal, state, and local labor laws.<br>• Assist in training and development programs to enhance employee skills and engagement.
<p>Requires excellent analytical, research, problem solving, and organizational skills. Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment. Experience in performance testing, writing performant code, optimizing existing code. Strong attention to detail and debugging skills. Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes. Experience doing business analysis and developing project timeline projections. Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked environment</p><p> </p><p>Required Knowledge, Skills, and Abilities:</p><p> </p><p>· Excellent knowledge in developing and maintaining Flutter applications for iOS, Android, web and desktop platforms</p><p>· Good understanding of state management, Flutter flavors and app architecture</p><p>· Proficiency in Dart and familiarity with other programming languages such as Kotlin, Swift or Java</p><p>· Experience with Firebase, RESTful APIs, JSON and other web services</p><p>· Experience with Git, CI/CD tools and agile methodologies</p><p>· Strong communication and consultative skills</p><p>· Self-initiated and proactive attitude</p><p>· Writing clean, maintainable and testable code following best practices and guidelines</p><p>· Troubleshooting and debugging issues across different platforms and devices</p><p>· Keeping up to date with the latest trends and technologies in Flutter development</p><p>· Excellent analytical, research, problem solving, and organizational skills.</p><p>· Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment.</p><p>· Experience in performance testing, writing performant code, optimizing existing code.</p><p>· Strong attention to detail and debugging skills.</p><p>· Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes.</p><p>· Experience doing business analysis and developing project timeline projections.</p><p>· Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked</p><p>· environment.</p><p> </p>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
The salary for this position is 77,000 - 87,000. <br> Benefits: The opportunity to work in a growing, innovative environment within the pharmaceutical industry. detail oriented growth and development in a compliance-focused team. Competitive compensation and benefits package <br> We are looking for a dedicated Associate to play a key role in ensuring compliance with quality and regulatory standards within the pharmaceutical industry. Based in Basking Ridge, New Jersey, this position offers an exciting opportunity to contribute to the delivery of high-quality generic pharmaceutical products. The role is ideal for individuals passionate about maintaining regulatory excellence and driving quality management initiatives. <br> Responsibilities: • Ensure adherence to FDA Good Manufacturing Practices (GMP) and other regulatory standards within the pharmaceutical manufacturing process. • Collaborate with cross-functional teams to implement and maintain quality management systems. • Conduct regular audits and inspections to monitor compliance with established protocols and industry regulations. • Provide support in the preparation and submission of regulatory documentation to relevant authorities. • Identify areas for improvement in quality processes and recommend actionable solutions. • Work closely with internal stakeholders to address compliance issues and implement corrective actions. • Stay updated on changes in regulatory requirements and ensure policies and procedures reflect the latest standards. • Assist in training team members on quality and compliance-related topics to promote awareness and adherence. • Contribute to the development and review of quality assurance documentation, including SOPs and guidelines. • Support the resolution of quality-related challenges to maintain product integrity and customer satisfaction.
We are looking for an experienced Payroll Manager to oversee and manage payroll operations for our organization in New York, New York. This role requires a meticulous individual with a strong understanding of payroll systems, compliance regulations, and employee data management. The ideal candidate will collaborate closely with HR teams to ensure seamless payroll processes and accurate recordkeeping.<br><br>Responsibilities:<br>• Supervise and manage all aspects of payroll processing, ensuring timely and accurate payments to employees.<br>• Maintain comprehensive employee records in Dayforce, including updates for new hires, terminations, and salary adjustments.<br>• Ensure payroll systems are aligned with current policies, benefits, and entitlements to maintain compliance.<br>• Work closely with HR teams, such as Benefits, Compensation, and Recruiting, to uphold data integrity across systems.<br>• Monitor adherence to federal, state, and local payroll regulations, implementing updates as needed.<br>• Generate detailed payroll reports using tools like Crystal Reports for auditing and analysis.<br>• Support 401k and RRSP administration, ensuring contributions are processed efficiently.<br>• Collaborate with accounting teams to reconcile payroll accounts and address discrepancies.<br>• Conduct audits of payroll processes to identify and resolve errors promptly.<br>• Provide guidance and training to staff on payroll procedures and system functionalities.
We are seeking a diligent Systems Analyst I within the Financial Services industry, to be based in NEW YORK, New York, United States. This role involves the utilization of your extensive skills in Workday, Workday Financial Management, Workday Studio, SQL, Snowflake, and Qlik Sense, to support our team in maintaining and enhancing our financial systems. <br><br>Responsibilities:<br><br>• Take on the role of subject matter expert for Workday Financials, including its integrations with internal and third-party systems.<br>• Work closely with business stakeholders to understand, analyze, and document business requirements, translating these into functional and technical specifications.<br>• Contribute significantly to the delivery of IT development services, ensuring alignment with the company's objectives and compliance standards.<br>• Handle technical administration tasks for Workday, including Workday Studio integrations, data loads, troubleshooting, and scheduled tasks.<br>• Design and implement test plans to ensure systems meet specified requirements and perform as expected.<br>• Develop and maintain documentation for system configurations, processes, and procedures.<br>• Monitor and troubleshoot job scheduling issues, ensuring timely execution of critical processes.<br>• Create, modify, and support reports and dashboards using tools such as Snowflake, Crystal Reports, or QlikSense.<br>• Write and maintain complex SQL queries and scripts to support data analysis, integration, and reporting tasks.<br>• Collaborate with developers and architects to design solutions that are scalable, efficient, and compliant with IT best practices.<br>• Provide training, guidance, and mentorship to entry level analysts and business partners.
We are offering an exciting opportunity in the financial services industry, located in New York, for a Senior Systems Analyst. The role involves technical and functional administration of Workday Financial modules, collaborating with various teams to ensure alignment with organizational goals and compliance standards. <br><br>Responsibilities:<br><br>• Serve as a specialist in Workday Financials, integrating it with internal and third-party systems<br>• Collaborate with stakeholders to translate business requirements into functional and technical specifications<br>• Support the delivery of IT development services across the organization<br>• Oversee the technical administration of Workday, including data loads, troubleshooting, and scheduled tasks<br>• Design and run test plans to confirm that systems meet specified requirements and perform as expected<br>• Develop and maintain documentation for system configurations, processes, and procedures<br>• Monitor and troubleshoot job scheduling issues, ensuring timely execution of critical processes<br>• Create, modify, and support reports and dashboards using tools such as Snowflake and QlikSense<br>• Write and maintain complex SQL queries and scripts to support data analysis, integration, and reporting tasks<br>• Collaborate with developers and architects to design solutions that are scalable, efficient, and compliant with IT best practices<br>• Provide training and mentorship to entry level analysts and business partners.
<p>Position Summary</p><p>We’re looking for a Sr. SQL developer, responsible for solving complex data and workflow challenges and building tools that directly impact production, fulfillment, and reporting systems. You’ll work closely with cross-functional teams to design, develop, and support custom software solutions that drive operational efficiency and scalability.</p><p><br></p><p>Top Responsibilities</p><ol><li>Design & Develop Custom Solutions: Build and maintain Windows-based and web applications that integrate with production systems, inventory tools, and third-party platforms.</li><li>Data Engineering & Automation: Create data workflows using SQL Server, SSIS, and other tools to automate print production, reporting, and invoicing processes.</li><li>System Integration: Develop interfaces with devices and systems such as barcode scanners, shipping tools, and ERP platforms.</li><li>Project Collaboration: Partner with technical leads and account managers to define project goals, test solutions, and ensure successful deployment.</li><li>Mentorship & Support: Guide junior developers and provide ongoing support for deployed applications, including training and documentation.</li></ol>
<p>We are looking for an experienced Infrastructure Project Manager to oversee and drive the successful completion of a major IT-related project. This long-term contract position is based in Newark, NJ, and requires a proactive leader who can manage project teams, ensure quality assurance, and deliver solutions involving client/server technologies. As a key player in this role, you will interact with cross-functional teams, senior management, and customers to align project goals with organizational objectives.</p><p><br></p><p>Responsibilities:</p><p>• Plan, coordinate, and manage all activities related to the execution of a major IT project, ensuring timely and successful completion.</p><p>• Assemble and lead project teams, assigning individual responsibilities and identifying necessary resources.</p><p>• Develop detailed project schedules and oversee quality assurance processes to meet organizational standards.</p><p>• Collaborate with stakeholders to create project plans, prototypes, and solutions using client/server technologies.</p><p>• Utilize statistical analysis, programming methodologies, and project management tools to optimize project outcomes.</p><p>• Communicate technical concepts and trade-offs to managers and customers who may lack technical expertise.</p><p>• Supervise and mentor team members, handling recruitment, performance reviews, and fostering growth.</p><p>• Maintain strong customer relationships by addressing concerns and ensuring alignment with project goals.</p><p>• Implement policies and procedures to foster efficiency and compliance within the project framework.</p><p>• Design and develop database-driven web applications using technologies such as SQL and World Wide Web tools</p>
<p><br></p><p><strong>About the Organization:</strong></p><p> This not-for-profit, multi-service, family-oriented housing and human services agency has been providing housing intervention and assistance services in the Bronx since 1974. Its mission is to deliver culturally and linguistically responsive housing, legal, and social support services that promote self-sufficiency and improve the quality of life for individuals and families. The organization focuses on supporting single adults, families, and seniors who are homeless, at risk of homelessness, or facing housing instability.</p><p><strong>Role Summary:</strong></p><p> The Supervising Attorney will oversee a team of attorneys and paralegals, providing leadership, training, and mentorship. This role requires strong management skills, legal expertise in housing law, and the ability to deliver culturally sensitive services to low-income Bronx residents. The Supervising Attorney will also support client representation in Bronx Housing Court.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise and mentor a team of approximately 8 attorneys and 5 paralegals</li><li>Prepare staff for full legal representation in non-payment and holdover proceedings</li><li>Oversee a high-volume, court-based intake process under Universal Access</li><li>Review and revise legal documents, motions, and court filings</li><li>Conduct legal outreach, including community workshops and trainings</li><li>Manage and assess legal referrals and assigned cases</li><li>Maintain professional, collaborative, and accountable team dynamics</li><li>Build and sustain relationships with community organizations, courts, and government agencies</li><li>Participate in Universal Access meetings and working groups</li></ul><p><br></p><p><br></p>
We are looking for an experienced IT Manager to oversee the technology operations and ensure efficient support for organizational needs. This is a long-term contract role based in Bensalem, Pennsylvania, offering an excellent opportunity to lead a dynamic IT team and contribute to the strategic growth of the company.<br><br>Responsibilities:<br>• Lead the Information Technology department to deliver reliable data and electronic tools for employees.<br>• Manage and optimize systems including CRM, ERP, and backup technologies to support business operations.<br>• Implement and oversee configuration management processes to maintain system integrity.<br>• Ensure the security and functionality of Active Directory and cloud-based technologies.<br>• Conduct regular audits of IT systems and processes to ensure compliance and performance standards.<br>• Collaborate with stakeholders to evaluate and improve the use of Cisco and Dell technologies.<br>• Supervise the maintenance and upgrades of computer hardware across the organization.<br>• Develop and enforce IT policies and procedures to ensure operational efficiency.<br>• Provide guidance and training to team members on emerging technologies and best practices.<br>• Monitor and manage resources effectively to achieve IT-related goals within the organization.
<p>We are looking for a dedicated Call Center Representative to join our team in Wall, New Jersey. This is a long-term contract position within the health insurance industry, offering an opportunity to make a meaningful impact by assisting clients in simplifying open enrollment processes and enhancing employee engagement. The role involves working collaboratively to ensure the efficient administration of benefit plans and delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support to clients during open enrollment periods, addressing inquiries and resolving issues promptly.</p><p>• Assist in the administration and management of benefit plans to ensure accuracy and compliance.</p><p>• Conduct data entry tasks, including alphanumeric and numeric entries, with a high level of precision.</p><p>• Utilize Outlook, Excel, and Word to manage communications, track data, and prepare reports.</p><p>• Participate in extensive training sessions to develop proficiency in all aspects of the role.</p><p>• Maintain organized records and documentation to support streamlined operations.</p><p>• Build and nurture positive relationships with clients, ensuring satisfaction and continued engagement.</p><p>• Collaborate with team members to share insights and improve processes.</p><p>• Uphold confidentiality and security standards when handling sensitive information.</p><p>• Adapt to evolving client needs and provide flexible solutions.</p>
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.<br><br>Responsibilities<br>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.<br>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.<br>• Coordinating corrective and preventive actions to address safety concerns within the workplace.<br>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.<br>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.<br>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.<br>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.<br>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.<br>• Supporting our broader sustainability strategy to ensure the site meets company objectives.
We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations.<br><br>Responsibilities:<br><br>• Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely resolution of issues.<br>• Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365.<br>• Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations.<br>• Implement and manage email security measures such as SPF, DKIM, and DMARC for reliable email delivery.<br>• Utilize Microsoft Intune for device provisioning and policy enforcement.<br>• Troubleshoot hardware and software issues involving PCs, laptops, printers, and software installations.<br>• Foster client relationships by providing detail oriented, friendly support and training.<br>• Maintain detailed service tickets and IT documentation using ITSM tools.<br>• Assist with IT projects, including hardware installations, network setups, software migrations, and cloud deployments.<br>• Proactively identify and resolve potential IT problems before they escalate.
We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
