We are looking for a highly organized and service-oriented Scheduling Coordinator to join our team in Branchburg, New Jersey. In this long-term contract position, you will play a pivotal role in managing scheduling processes and ensuring seamless communication with clients and business partners. This role requires a strong attention to detail, effective communication skills, and the ability to adapt to shifting priorities. <br> Responsibilities: Managed appointment scheduling to support client needs and business priorities. Executed tasks efficiently by utilizing internal systems and resources to meet deadlines. Maintained a high level of accuracy and attention to detail to improve overall scheduling quality. Communicated proactively with clients to resolve questions and address scheduling concerns. Responded to client inquiries within established service‑level expectations. Tracked scheduling capacity and availability issues and provided monthly trend reports to leadership. Coordinated and maintained multiple calendars using Microsoft Outlook. Partnered with team members and leadership to streamline scheduling workflows and improve efficiency. Supported onboarding and training of new hires by aligning schedules with skill level and operational needs. Ensured compliance with company policies while delivering consistent, detail‑oriented service.
We are looking for a highly organized and service-oriented Scheduling Coordinator to join our team in Bridgewater, New Jersey. In this long-term contract position, you will play a pivotal role in managing scheduling processes and ensuring seamless communication with clients and business partners. This role requires a strong attention to detail, effective communication skills, and the ability to adapt to shifting priorities. <br> Responsibilities: Managed appointment scheduling to support client needs and business priorities. Executed tasks efficiently by utilizing internal systems and resources to meet deadlines. Maintained a high level of accuracy and attention to detail to improve overall scheduling quality. Communicated proactively with clients to resolve questions and address scheduling concerns. Responded to client inquiries within established service‑level expectations. Tracked scheduling capacity and availability issues and provided monthly trend reports to leadership. Coordinated and maintained multiple calendars using Microsoft Outlook. Partnered with team members and leadership to streamline scheduling workflows and improve efficiency. Supported onboarding and training of new hires by aligning schedules with skill level and operational needs. Ensured compliance with company policies while delivering consistent, detail‑oriented service.
<p>We are looking for a personable and detail-oriented Receptionist for a <strong>1 week coverage </strong>in Greenwich, Connecticut. This role involves managing front desk operations and providing excellent service to both visitors and employees. The ideal candidate will be organized, approachable, and ready to handle a variety of tasks in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors warmly and ensure they are directed to the appropriate contacts or areas.</p><p>• Answer and manage incoming phone calls with a detail-oriented and friendly demeanor.</p><p>• Prepare coffee and maintain a clean and organized kitchen space.</p><p>• Assist with coordinating food and mail deliveries to the office.</p><p>• Use Microsoft Outlook to schedule and oversee conference room bookings effectively.</p><p>• Support general office operations, including handling miscellaneous tasks as needed.</p><p>• Maintain a welcoming and detail-oriented atmosphere at the front desk.</p><p>• Collaborate with team members to ensure smooth daily operations. </p>
We are looking for a detail-oriented and personable Receptionist to join our team in Wilton, Connecticut. This is a Contract position offering the opportunity to work in a dynamic, fast-paced environment. The ideal candidate will be the first point of contact for visitors and callers, ensuring a welcoming and efficient experience.<br><br>Responsibilities:<br>• Greet and assist visitors in a detail-oriented and courteous manner.<br>• Answer and direct incoming calls promptly and accurately.<br>• Maintain the reception area to ensure it is clean, organized, and welcoming.<br>• Manage incoming and outgoing mail, packages, and deliveries.<br>• Coordinate with team members to schedule appointments and meetings.<br>• Provide general administrative support to staff as needed.<br>• Monitor and manage office supplies inventory for the reception area.<br>• Handle inquiries and provide accurate information about the organization.
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
<p>55,000 - 60,000</p><p><br></p><p>benefits:</p><ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in East Rutherford, New Jersey. In this Contract to permanent position, you will play a key role in delivering exceptional support to customers across various market segments. This role requires proactive communication, problem-solving skills, and a strong commitment to building long-term customer relationships.<br><br>Responsibilities:<br>• Deliver outstanding customer service by collaborating with internal teams and external partners to meet customer needs.<br>• Build and nurture strong relationships with clients to ensure satisfaction and loyalty.<br>• Prepare and provide accurate and timely quotations to customers.<br>• Process and manage customer orders, ensuring all data is entered correctly into the system.<br>• Support the Sales team with quotations, order reports, and delivery status updates.<br>• Monitor and handle daily customer orders, including confirming orders, providing shipment tracking, and updating customers on backorder statuses.<br>• Resolve operational challenges related to order processing, deliveries, invoicing, and returns.<br>• Coordinate with supply chain, logistics, and other departments to ensure seamless customer service.<br>• Participate in shipping activities, including preparing shipping documents and ensuring they meet deadlines.<br>• Conduct regular customer review calls and develop actionable follow-up plans to address customer needs.
We are looking for a dedicated Customer Service Representative for a Contract to permanent position in East Rutherford, New Jersey. This role involves delivering exceptional service to clients across diverse market applications while ensuring smooth operations throughout the sales process. You will collaborate closely with internal teams and external stakeholders to maintain high standards of customer satisfaction.<br><br>Responsibilities:<br>• Provide outstanding service to customers by addressing inquiries and resolving issues promptly and professionally.<br>• Build and nurture strong relationships with clients to enhance trust and long-term engagement.<br>• Prepare accurate and timely quotations for customers, ensuring all details are thoroughly verified.<br>• Process and manage customer orders efficiently, including order entry and providing shipment tracking updates.<br>• Support the Sales team by delivering quotations, tracking delivery status, and generating order reports.<br>• Monitor and manage the end-to-end sales process, resolving any operational challenges related to orders, deliveries, invoicing, or returns.<br>• Collaborate with supply chain, logistics, and other departments to ensure seamless customer service.<br>• Actively participate in shipping activities, including preparing documentation and coordinating with the warehouse to meet deadlines.<br>• Conduct regular customer review calls, establish follow-up plans, and track progress in the company’s system.