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8 results for Erp Integration Manager in New York, NY

Tech Support Manager

Newark, NJ
onsite
Temporary / Contract
39.59 - 45.84 USD / Hourly
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity. Responsibilities: • Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues. • Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support. • Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance. • Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site. • Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality. • Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness. • Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
2026-05-18T14:28:42Z

Manager, IT Operations & Security

Warminster, PA
onsite
Permanent / Full Time
100000.00 - 150000.00 USD / Yearly
We are looking for an experienced IT leader to oversee infrastructure, security, and day-to-day technology operations for a wholesale distribution organization in Warminster, Pennsylvania. This role will guide the long-term direction of enterprise systems while ensuring reliable service delivery, strong cybersecurity practices, and scalable support for business growth. The ideal candidate brings both strategic perspective and hands-on technical expertise, along with the ability to partner effectively across departments. Responsibilities: • Create and drive a long-range technology and security strategy that supports company objectives, operational needs, and future expansion. • Oversee the implementation, administration, and performance of core infrastructure across cloud and on-site environments, including servers, storage, networking, printing, and end-user devices. • Define service performance metrics and monitor results to improve system availability, responsiveness, and overall IT support quality. • Strengthen business continuity by managing backup platforms, disaster recovery planning, and response procedures for operational and security incidents. • Direct cybersecurity efforts by shaping protective controls, supervising threat monitoring, leading investigations, and promoting security awareness across the organization. • Manage telecommunications and collaboration technologies to ensure dependable connectivity and communication tools for employees. • Work closely with business leaders to understand workflow needs, identify improvement opportunities, and recommend practical technology solutions. • Lead IT initiatives from planning through execution, including resource coordination, risk mitigation, vendor oversight, and stakeholder updates. • Supervise, coach, and develop IT team members while maintaining accountability for budgets, contracts, software licensing, governance standards, and policy compliance.
2026-05-19T18:58:49Z

IT Manager/Director

Norwalk, CT
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are looking for an experienced IT Manager to lead technology operations in the Norwalk, Connecticut area. This role is responsible for maintaining a secure, reliable infrastructure while guiding day-to-day IT support and strengthening overall technical standards. The ideal candidate brings broad hands-on knowledge across servers, networking, and cybersecurity, along with the leadership skills to manage support resources and coordinate effectively with external technology partners. Responsibilities:• Direct daily IT operations to ensure dependable performance across infrastructure, systems, and user support services.• Oversee server administration, backup processes, and core systems maintenance to support business continuity and operational stability.• Strengthen cybersecurity practices by monitoring risk, improving controls, and working with specialized providers on around-the-clock protection.• Lead and mentor IT support staff, setting priorities and providing guidance on issue resolution and service delivery.• Collaborate with third-party vendors for infrastructure, data center, and after-hours support, ensuring timely response and consistent service quality.• Troubleshoot network and system issues, identifying root causes and implementing effective corrective actions.• Establish and refine IT best practices, standards, and procedures to improve efficiency, resilience, and overall technology performance.• Support ongoing infrastructure improvements and recommend practical enhancements aligned with business needs.
2026-05-27T20:04:38Z

Senior Director IT Infrastructure Delivery Services

Edgewater Park, NJ
onsite
Permanent / Full Time
190000.00 - 210000.00 USD / Yearly
We are looking for an accomplished Senior Director of IT Infrastructure Delivery Services to lead enterprise infrastructure strategy and execution for a large-scale retail environment in Edgewater Park, New Jersey. This role will guide high-performing teams and external partners to deliver reliable, secure, and scalable technology services that support critical business operations. The ideal candidate brings deep leadership experience across infrastructure domains, strong financial and vendor oversight capabilities, and the ability to drive modernization while maintaining service continuity. Responsibilities: • Lead the planning, delivery, and ongoing improvement of enterprise infrastructure services, ensuring stable and efficient support for business-critical operations. • Direct cross-functional teams and external service providers in executing large, complex infrastructure initiatives across multiple technology domains. • Oversee core platforms such as network services, cloud environments, Windows and Linux systems, storage, backup, endpoint technologies, and monitoring solutions. • Establish strong governance practices for programs and portfolios, aligning delivery priorities with business objectives, risk considerations, and budget targets. • Manage strategic vendor relationships, including performance reviews, contract discussions, and accountability for service quality at the executive level. • Drive infrastructure standardization and operational maturity by promoting common services, consistent processes, and scalable support models across the organization. • Lead response efforts during major incidents, providing steady decision-making and executive communication in high-impact situations. • Partner with business and technology leaders on budgeting, forecasting, and investment planning to support long-term infrastructure goals. • Support large platform implementations and end-user services initiatives, including complex changes within enterprise technology environments when required.
2026-05-19T16:04:05Z

Director, Store Systems & Innovation

Burlington, NJ
onsite
Permanent / Full Time
190000.00 - 230000.00 USD / Yearly
We are looking for a strategic technology leader to guide store systems initiatives that strengthen retail operations in Burlington, New Jersey. This role will oversee application strategy, delivery, and continuous improvement across critical in-store platforms while partnering closely with business stakeholders. The ideal candidate brings strong leadership experience, a record of driving large-scale technology programs, and the ability to translate complex business needs into practical solutions. Responsibilities: • Lead the direction, execution, and ongoing enhancement of store technology platforms that support day-to-day retail operations. • Manage large, cross-functional initiatives from planning through delivery, ensuring milestones, budgets, and business objectives remain on track. • Partner with business leaders to identify operational challenges, define priorities, and develop technology solutions that improve performance and service. • Provide leadership to high-performing, multi-discipline teams, fostering accountability, collaboration, and consistent results. • Serve as a trusted advisor to senior stakeholders by presenting recommendations, risks, and outcomes in clear business terms. • Oversee system-related innovation efforts, including support for Oracle Xstore environments and other store applications critical to the retail landscape. • Drive decision-making across complex organizational structures by aligning technology efforts with enterprise goals and customer needs. • Establish strong working relationships across departments to ensure smooth implementation, adoption, and support of new and existing solutions.
2026-05-19T18:33:47Z

Director IT Service Delivery

Burlington, NJ
onsite
Permanent / Full Time
130000.00 - 180000.00 USD / Yearly
We are looking for an experienced Director IT Service Delivery to lead enterprise support operations for a large retail organization in Burlington, New Jersey. This role will oversee service delivery strategy, end-user support performance, and operational excellence across a complex, multi-location environment. The ideal candidate brings deep leadership experience in large-scale IT operations, a strong command of service management practices, and the ability to drive reliable support outcomes in a fast-moving business setting. Responsibilities: • Lead IT service delivery operations across distributed locations, ensuring consistent support quality, strong responsiveness, and dependable end-user service. • Direct service desk, command center, and 24/7 operational teams while building clear processes, accountability, and performance expectations. • Act as the senior escalation point during critical incidents, coordinating rapid response efforts to restore services and reduce business disruption. • Shape and improve service management practices covering incidents, problems, changes, and service requests to strengthen operational maturity. • Oversee the ServiceNow platform roadmap as a business and operational owner, partnering with technical teams to deliver enhancements and improve workflow effectiveness. • Manage external service providers, offshore teams, and strategic partners to meet service levels, maintain delivery commitments, and support business objectives. • Establish and monitor KPIs, dashboards, and service metrics to identify trends, improve performance, and support continuous process refinement. • Partner with business leaders and internal technology teams to align operational support strategies with company priorities, including readiness planning for peak retail periods and change blackout windows.
2026-05-19T16:28:46Z

IT Manager, Platform Research Systems

Piscataway, NJ
onsite
Temporary to Hire
55.41 - 64.16 USD / Hourly
We are looking for an experienced IT Manager specializing in platform research systems to join our team in Piscataway, New Jersey. This is a contract position offering an exciting opportunity to lead cutting-edge initiatives in high-performance computing and storage environments. The ideal candidate will possess a strong technical background and proven leadership skills to manage complex IT systems and support research-driven technology needs. Responsibilities: • Oversee the administration and engineering of IT systems, including hardware, virtualization technologies, and large-scale environments. • Lead a team of IT professionals, providing guidance and support to ensure successful project execution. • Manage high-performance computing systems, including Linux at scale, job schedulers, and workload performance optimization. • Implement and maintain high-performance research storage solutions, including parallel file systems and disaster recovery processes. • Configure and optimize high-speed interconnects, GPUs, and node provisioning within clustered environments. • Develop and manage automation and configuration management processes using scripting languages and tools. • Ensure security best practices are adhered to, including identity integrations, access controls, and vulnerability management. • Collaborate with researchers, central IT teams, and vendors to address technical needs and challenges. • Utilize project management skills to plan, execute, and deliver IT initiatives effectively. • Support container technologies and software environment management for research applications.
2026-05-18T14:34:07Z

Jr. Operations Engineer

New York, NY
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are looking for a motivated entry-level Operations Engineer to join our team in Secaucus, NJ . In this role, you will collaborate with experienced engineers to maintain and enhance mission-critical, low-latency trading systems. This position offers an excellent opportunity to develop technical skills in system administration, networking, and automation while contributing to the operational success of our platform. Responsibilities:• Monitor and maintain the performance of low-latency trading systems to ensure seamless operation.• Assist in resolving incidents by troubleshooting issues and minimizing system downtime in collaboration with senior team members.• Perform essential operational tasks such as system monitoring, log analysis, and routine maintenance.• Develop and implement automation scripts and tools to enhance operational efficiency.• Gain hands-on experience with Linux/Unix system administration and networking technologies.• Contribute to the creation and upkeep of detailed documentation for systems and processes.• Participate in rotational weekend work to ensure system reliability and availability.• Travel occasionally to the data center as required for hardware or system maintenance tasks.
2026-05-27T14:13:46Z