We are looking for a dedicated Customer Service Representative to join our team in New York, NY. This is a long-term contract position within the non-profit sector, offering an opportunity to provide outstanding service and support to our clients. The ideal candidate will have a passion for customer care and a strong ability to manage inquiries efficiently and with attention to detail.<br><br>Responsibilities:<br>• Respond to incoming calls promptly and provide accurate information to customers.<br>• Ensure customer inquiries are handled with attention to detail and resolved effectively.<br>• Process orders and maintain accurate records using internal systems.<br>• Assist with outbound calls to follow up on customer requests or provide additional support.<br>• Collaborate with team members to improve customer service processes and ensure client satisfaction.<br>• Maintain a courteous and detail-oriented approach during all customer interactions.<br>• Troubleshoot and resolve customer concerns while adhering to company policies.<br>• Provide detailed updates and documentation for all customer interactions.<br>• Stay informed about organizational offerings to provide accurate responses.<br>• Escalate complex issues to the appropriate department when necessary.
<p>190,000 - 200,000</p><p><br></p><p>benefits include:</p><ul><li>dental</li><li>vision</li><li>health insurance</li><li>paid time off</li><li>paid holidays</li></ul><p>Are you an experienced CPA with a proven track record in matrimonial engagements, business valuations, and litigation support? Our client a well-established regional CPA firm in Central New Jersey is seeking a Director of Forensics & Litigation to lead and grow this critical practice area.</p><p>Key Responsibilities:</p><ul><li>Oversee and manage forensic accounting and litigation support engagements.</li><li>Provide expert analysis and testimony in matrimonial and business valuation cases.</li><li>Supervise and mentor a team of professionals, ensuring high-quality deliverables.</li><li>Collaborate with attorneys, clients, and internal teams to drive successful outcomes.</li></ul><p>Advantages to joining the firm:</p><ul><li>Opportunity to lead a growing practice within a respected regional firm.</li><li>Clear path to partnership for the right candidate.</li><li>Competitive compensation and benefits package.</li></ul><p>To apply email a resume in a Word format to Robert Half. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity in total confidence. </p>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.<br>• Address customer inquiries via email correspondence in a timely and accurate manner.<br>• Perform data entry tasks to maintain and update customer records accurately.<br>• Utilize Microsoft Excel and Word to manage and organize information effectively.<br>• Schedule appointments and coordinate with customers and internal teams.<br>• Process order entries while maintaining a high level of attention to detail.<br>• Apply call center and customer service expertise to resolve issues promptly.<br>• Use Yardi software to assist with property management-related tasks, if applicable.<br>• Collaborate with other departments to ensure seamless customer support.
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support.</p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
<p>We are looking for a Membership Supervisor to join our team in the South Amboy, New Jersey area. In this role, you will assist in managing the daily operations of a fitness center, including direct management of membership services, administrative tasks, and other essential functions to ensure smooth facility operations. You will collaborate closely with the Site Director and other departments to maintain high standards of service and efficiency for all members.</p><p><br></p><p>Responsibilities:</p><p>• Supervise membership services, ensuring excellent customer engagement and seamless onboarding processes.</p><p>• Oversee administrative tasks, including billing, customer contracts, and other operational activities.</p><p>• Monitor facility operations and address any issues to maintain a safe and welcoming environment.</p><p>• Assist in managing social media platforms to enhance community engagement and promote the center's offerings.</p><p>• Support the Site Director in implementing policies and procedures for efficient facility management.</p><p>• Develop strategies to improve customer satisfaction and retention.</p><p>• Coordinate with team members to ensure consistent delivery of services across all departments.</p><p>• Track and report on membership trends and operational metrics to inform decision-making.</p><p>• Handle customer inquiries and resolve concerns promptly and professionally.</p><p>• Ensure compliance with organizational guidelines and industry standards.</p>
<p>The salary for this position is 100,000 - 110,000. The benefits include paid time off, health insurance and holidays.</p><p><br></p><p>A growing CPA firm in the Edison area is seeking a Senior Tax Accountant with experience in high net worth and partnership tax in a quality CPA firm. This position offers an opportunity to work at home or several days a week in the office. The successful candidate should be able to commute to Edison several times a month. Responsibilities include extensive high net worth, corporate, and partnership tax preparation and planning on a national level. The ability to prepare financial statements is also required. Experience in a local to midsize CPA firm is also preferred. The firm also offers an excellent compensation and benefits package. To be considered please send your resume as a Word attachment. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.</p>
<p>A nationally recognized company with multiple locations in <strong>Ocean and Monmouth Counties</strong> is seeking a <strong>dynamic, personable, and results-driven General Manager</strong> to lead day-to-day spa operations. This role is ideal for a hands-on leader who thrives in a fast-paced, customer-focused environment and is passionate about developing teams, driving sales, and delivering exceptional guest experiences. The General Manager serves as a key partner to the Spa Owners, acting as a mentor and role model to staff while ensuring operational excellence, strong sales performance, and a welcoming spa environment.</p><p><br></p><p>Salary is 60,000 - 70,000.</p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, PTO, employee discounts, flexible scheduling, and annual employee appreciation outings and events. </p><p><br></p><p> <strong>Leadership & Team Management</strong></p><ul><li>Serve as the direct supervisor to Lead Massage Therapists, Lead Estheticians, and Sales Associates.</li><li>Recruit, hire, train, schedule, and conduct performance reviews for all massage therapists and estheticians.</li><li>Oversee ongoing staff training, coaching, documentation, and team meetings.</li><li>Handle scheduling conflicts, call-outs, payroll-related disputes, and employee documentation.</li><li>Inspire a high-performance culture by leading by example.</li></ul><p><strong>Sales & Business Performance</strong></p><ul><li>Drive membership and gift card sales, meeting and exceeding individual and team goals.</li><li>Create, communicate, and help implement sales goals and promotions.</li><li>Motivate service providers to grow sales and maximize performance.</li><li>Analyze and optimize the daily appointment book to maximize revenue.</li><li>Communicate service offerings and promotions to clients.</li></ul><p><strong>Customer Experience</strong></p><ul><li>Deliver and model exceptional customer service to all guests and members.</li><li>Oversee and resolve all customer service challenges and conflicts.</li><li>Monitor client surveys and ensure feedback is communicated constructively to staff.</li></ul><p><strong>Operations & Administration</strong></p><ul><li>Oversee daily spa operations, ensuring smooth workflows and high standards.</li><li>Schedule and confirm appointments; balance and manage the daily booking schedule.</li><li>Maintain spa cleanliness and uphold brand and store standards throughout the facility.</li><li>Manage inventory, including ordering service supplies and equipment and performing routine counts.</li><li>Complete administrative tasks, computer data entry, and reporting as needed.</li><li>Support and oversee staff training programs and professional development initiatives.</li><li>Participate in company training programs, conferences, and ongoing development opportunities.</li></ul><p><strong>Marketing & Community Engagement</strong></p><ul><li>Manage and support social media responsibilities.</li><li>Participate in community outreach initiatives (approximately four per year).</li><li>Support brand presence and engagement within the local community.</li></ul><p><br></p>
<p>We are looking for an experienced Pool Operations Manager to oversee and coordinate aquatic operations at a community aquatics and fitness center in Old Bridge, New Jersey. This role requires strong leadership capabilities and a dedication to ensuring the safety, cleanliness, and enjoyment of all visitors. Prior experience in the Aquatics fitness industry is required along with industry specific certifications. </p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage lifeguard staff, ensuring adherence to safety protocols and maintaining a high level of performance.</p><p>• Organize and oversee aquatic programming, including classes, events, and recreational activities.</p><p>• Coordinate facility rentals and ensure smooth operations for external groups and community organizations.</p><p>• Make hiring decisions to build a skilled and reliable team of aquatic staff.</p><p>• Establish and maintain strong relationships with vendors to ensure the availability of necessary equipment and services.</p><p>• Engage with the local community to promote programs and encourage participation.</p><p>• Conduct regular inspections of aquatic facilities to ensure cleanliness, safety, and compliance with regulations.</p><p>• Provide leadership and guidance to staff, fostering a detail-oriented and collaborative work environment.</p><p>• Develop and implement policies and procedures to optimize operational efficiency and visitor satisfaction.</p>
<p>We are in the service industry, located in New Jersey and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.</p><p><br></p><p>Responsibilities:</p><p>• Handle technical support tickets, with a focus on product-related concerns.</p><p>• Deliver high-quality product support to customers, addressing inquiries related to our platform.</p><p>• Utilize SQL queries to delve into customer data and investigate issues.</p><p>• Aid customers in understanding product features, best practices, and technical configurations.</p><p>• Collaborate with the development team to identify, escalate, and rectify software bugs.</p><p>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.</p><p>• Develop and upkeep support documentation to streamline troubleshooting processes.</p><p>• Contribute to improving the platform by providing valuable feedback from customers.</p>
<p>We are looking for a dedicated Desktop Support Analyst to join our team in New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and enhance network and security systems to ensure optimal performance and reliability.</p><p>• Provide consistent support for hardware and software across multiple locations.</p><p>• Collaborate with the IS& T Manager to align technical operations with business strategies.</p><p>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.</p><p>• Respond promptly to critical on-call support needs, including nights and weekends.</p><p>• Troubleshoot and resolve technical issues efficiently to minimize downtime.</p><p>• Implement configuration management practices to streamline technology processes.</p><p>• Manage and support Active Directory accounts and permissions.</p><p>• Ensure proper backup procedures are in place and functioning effectively.</p><p>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.</p>
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
<p>benefits:</p><ul><li>paid time off</li></ul><p><br></p><p>We are looking for an experienced Office Manager to oversee Bookkeeping/payroll in the Red Bank, New Jersey area. This role requires a detail-oriented individual who can efficiently handle bookkeeping, payroll, and oversight of administrative team. The ideal candidate will bring strong organizational skills and a proactive approach to supporting the company’s daily operations. If you are already in contact with a Robert Half Recruiter, send them the reference # of this posting to apply. If you are not in contact with a Robert Half recruiter, please call Therese Grana at 609-252-9393.</p><p><br></p><p>Responsibilities:</p><p>• Record invoices from internal systems into QuickBooks with precision.</p><p>• Process vendor invoices, credit card charges, and incoming payments in both QuickBooks and company software.</p><p>• Maintain accurate and up-to-date insurance records, including annual renewals for general liability, disability, workers' compensation, and auto policies.</p><p>• Apply credits in QuickBooks for specific client invoices, ensuring accurate financial tracking.</p><p>• Issue checks and manage payroll reporting in a timely manner.</p><p>• Create and set up new jobs and client accounts in QuickBooks efficiently.</p><p>• Prepare and submit necessary paperwork for contract renewals, maintaining a schedule for timely submissions.</p><p>• Monitor deadlines and ensure all administrative tasks are completed accurately and on schedule.</p>
<p>Are you an experienced leader in office administration? Robert Half is working with a respected local organization to find an Office Manager to oversee daily operations, improve processes, and support a dynamic administrative team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and supervise administrative and clerical staff, providing training, mentorship, and performance feedback.</li><li>Oversee office workflows to maintain efficiency, including managing calendars, supply inventories, and vendor relationships.</li><li>Implement and refine office policies and procedures, ensuring compliance with company standards.</li><li>Serve as the point of contact between management, staff, and external partners.</li><li>Track department budgets, process invoices, and assist with payroll or HR functions as needed.</li><li>Coordinate company events, meetings, and office projects.</li><li>Support onboarding for new staff and maintain employee records.</li></ul>
We are looking for an organized and proactive Office Manager to join our team in New York, New York. This is a contract position that combines office management responsibilities with executive assistant support. The ideal candidate will thrive in a dynamic environment and enjoy working in a dog-friendly workplace.<br><br>Responsibilities:<br>• Oversee daily office operations, including managing inventory and ensuring supplies are well-stocked.<br>• Coordinate conference room setup and cleanup to maintain an environment focused on attention to detail.<br>• Handle ordering and restocking of office supplies, ensuring all materials are readily available.<br>• Provide IT support to team members and assist with troubleshooting basic technical issues.<br>• Schedule and manage catering for lunches and assist with organizing internal events.<br>• Support executives by managing calendars, scheduling appointments, and coordinating meetings.<br>• Ensure a clean and organized workspace by monitoring and maintaining office cleanliness.<br>• Take care of the office dog by walking and attending to its needs when onsite.
<p><strong>Controller </strong></p><p><strong>Location:</strong> Milford, CT area </p><p><strong>Reference:</strong> SF0013351148</p><p><strong>Recruiter Contact:</strong> Sal Fiorillo — Sal.Fiorillo@RobertHalf</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee all accounting functions: GL, AP, AR, payroll, cash management, and financial reporting</li><li>Prepare accurate monthly, quarterly, and annual financial statements</li><li>Lead budgeting, forecasting, and cash flow management</li><li>Monitor performance across multiple facilities; analyze trends and variances</li><li>Ensure compliance with GAAP, audits, and regulations</li><li>Support revenue cycle initiatives and financial systems/process improvements</li><li>Lead and mentor an accounting team of ~5</li></ul><p> Requirements:</p><ul><li>Bachelor’s degree in Accounting or Finance</li><li>5+ years of progressive accounting experience, including in a supervisory role</li><li>Ideal for a strong Accounting Manager ready for the next step or a hands-on Controller</li><li>Healthcare experience strongly preferred </li><li>CPA or MBA preferred</li></ul><p><strong>Why This Role</strong></p><ul><li>Newly created Controller position with real ownership of processes and team! </li><li>Direct partnership with an engaged CFO</li><li>Influence financial operations across a multi-facility organization</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above.</p><p><strong>All inquiries are confidential.</strong> Please note at Robert Half we never present your background to a client company without your permission.</p>
<p>Our client is looking for an experienced Office Manager in the Westfield, NJ area to oversee daily operations and provide leadership. This role combines office management with human resources responsibilities, requiring a proactive and trustworthy individual who can effectively manage staff and support compliance efforts. As a key partner to the owner, you will play a crucial role in maintaining a productive and collaborative work environment.</p><p><br></p><p>Salary is 80,000 - 115,000. </p><p><br></p><p>Benefits include health insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the day-to-day operations of the office, ensuring smooth workflows and addressing any issues that arise.</p><p>• Manage and support staff while fostering a positive and efficient workplace culture.</p><p>• Handle HR-related tasks, including compliance with New Jersey employment laws and general HR administration.</p><p>• Address employee concerns and resolve conflicts, including holding staff accountable when necessary.</p><p>• Serve as a trusted partner to the owner, taking on management responsibilities to allow for greater focus on strategic priorities.</p><p>• Ensure adherence to company policies and procedures across the office.</p><p>• Coordinate office activities and ensure resources are effectively allocated.</p><p>• Provide guidance and leadership to staff, encouraging attention to detail, growth, and productivity.</p><p>• Maintain accurate records related to HR and administrative functions.</p><p>• Identify opportunities for process improvements to enhance office efficiency.</p>
We are looking for an experienced O365 Administrator to join our team in Easton, Pennsylvania. This is a contract-to-permanent position that requires a detail-oriented individual to manage and support complex email systems and cloud-based solutions. The ideal candidate will have a strong technical background and the ability to collaborate effectively with IT teams to ensure seamless operations.<br><br>Responsibilities:<br>• Monitor and troubleshoot email flow across multiple paths to maintain system reliability.<br>• Configure and manage transport rules, connectors, and relay infrastructures to optimize mail delivery.<br>• Manage authentication records and DNS settings to ensure secure and efficient email communications.<br>• Collaborate with team leads and IT departments to implement production changes and security enhancements.<br>• Respond to incidents promptly and provide solutions to minimize downtime.<br>• Maintain and update Exchange Online and on-premises Exchange relay systems.<br>• Ensure compliance with organizational policies and security standards in email configurations.<br>• Assist in the planning and execution of system upgrades and improvements.<br>• Provide technical support and guidance to users regarding Microsoft 365 and email-related issues.<br>• Document processes and solutions to maintain a knowledge base for future reference.
