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4 results for Customer Service Manager in New Orleans, LA

Customer Service Representative

Metairie, LA
onsite
Temporary to Hire
15 - 17 USD / Hourly
We are looking for a dependable Customer Service Representative to support a busy team in Metairie, Louisiana. This short-term contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates with professionalism, and remains calm when assisting a wide range of callers. The right candidate will be comfortable managing a high volume of daily interactions while keeping documentation accurate and service focused. Responsibilities:• Respond to a large number of inbound calls each day while providing timely, courteous, and solution-oriented support.• Assist customers with questions and concerns by listening carefully, addressing issues clearly, and maintaining a calm demeanor during difficult conversations.• Upload and organize documents in the appropriate files with close attention to accuracy and completeness.• Balance phone coverage, documentation, and follow-up tasks efficiently in a fast-moving work environment.• Collaborate with team members to ensure consistent service levels and smooth daily operations.• Handle escalated or frustrated callers with empathy, patience, and professionalism.• Use office software and phone systems to document interactions and complete routine administrative tasks.
2026-05-14T00:00:00Z

Call Center Specialist

New Orleans, LA
onsite
Temporary to Hire
17 - 19 USD / Hourly
We are looking for an experienced Call Center Specialist to join a non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a vital part in providing exceptional customer service while supporting housing-related programs. If you excel in managing high volumes of inbound calls and have a passion for helping others, this opportunity may be perfect for you. Responsibilities:• Respond swiftly and professionally to inbound calls, addressing customer inquiries and concerns.• Provide accurate information about housing programs, including Housing Choice Voucher and LIHTC.• Maintain detailed and organized records of customer interactions using customer service software.• Collaborate with team members to resolve issues and enhance service delivery.• Uphold high standards of customer care, ensuring satisfaction and positive outcomes.• Assist with office-related tasks, such as data entry and documentation management.• Stay informed about affordable housing policies and apply this knowledge to support clients.• Communicate effectively with diverse populations, demonstrating empathy and cultural sensitivity.• Monitor and report recurring issues to improve processes and customer experiences.• Ensure compliance with organizational and industry standards in all interactions.
2026-05-15T00:00:00Z

Supply Chain Manager

New Orleans, LA
onsite
Permanent / Full Time
85000 - 110000 USD / Yearly
We are looking for a Supply Chain Manager to oversee material flow, procurement strategy, and inventory performance for aerospace manufacturing operations in New Orleans, Louisiana. This role will help keep production on track by coordinating supply availability, strengthening supplier partnerships, and improving planning accuracy across the organization. The ideal candidate brings strong experience in regulated manufacturing environments and can balance cost, quality, and delivery while supporting operational goals. Responsibilities:• Direct supply chain activities from purchasing through inventory control to ensure manufacturing schedules and customer commitments are supported.• Develop material planning strategies that maintain appropriate stock levels for raw materials, work-in-process items, and finished products.• Coordinate with production, engineering, quality, and program teams to align supply priorities with build plans and operational demands.• Source aerospace-related materials, components, and external services while managing purchasing activities to meet quality and timing expectations.• Lead supplier negotiations to secure favorable pricing, contract terms, and delivery schedules that support margin and performance objectives.• Manage supplier relationships by evaluating quality, cost, and delivery results and maintaining a strong approved vendor network.• Review planning signals, forecasts, and production requirements to identify potential shortages, delays, or supply risks before they affect operations.• Analyze inventory health and implement actions that reduce excess, obsolete, and slow-moving stock while improving overall inventory efficiency.• Measure and report key supply chain metrics such as inventory turns, on-time delivery, and cost performance to guide decision-making.• Drive process improvements across procurement and inventory management to increase reliability, compliance, and operational effectiveness. For consideration, please contact Mary Wood @ Robert Half 504-383-0743. Thank you!
2026-05-08T00:00:00Z

Supply Chain Manager

New Orleans, LA
onsite
Temporary to Hire
45 - 60 USD / Hourly
We are looking for a Supply Chain Manager to join a manufacturing organization in New Orleans, Louisiana in a Contract to permanent capacity. This position is ideal for a detail-oriented supply chain candidate with strong buying and procurement leadership experience who can guide purchasing strategy, improve material flow, and support operational efficiency. The role offers significant opportunity for growth, including the chance to help build and develop a high-performing team. Responsibilities: • Lead purchasing and supply chain activities to ensure materials and services are available to support manufacturing schedules and business objectives. • Manage supplier relationships, negotiate terms, and monitor vendor performance to improve cost, quality, and delivery outcomes. • Oversee purchase request and procurement processes, ensuring timely approvals, accurate documentation, and alignment with operational needs. • Coordinate logistics and inventory planning to maintain efficient movement of goods across domestic and global supply chain channels. • Analyze demand, spending patterns, and supply risks to strengthen planning decisions and support continuity of supply. • Partner with cross-functional teams including operations, production, and finance to align procurement strategy with broader business priorities. • Identify opportunities to improve supply chain processes, reporting, and overall efficiency within the manufacturing environment. • Support team development and help establish a scalable procurement function as the organization continues to grow.
2026-05-08T00:00:00Z