Add your latest resume to match with open positions.

14 results for Customer Service Manager in New Orleans, LA

Housing Specialist

New Orleans, LA
onsite
Temporary to Hire
18.00 - 20.00 USD / Hourly
We are looking for a detail-oriented individual with experience in the Affordable Housing industry to perform administrative operations for a nonprofit organization in New Orleans, Louisiana. This contract to permanent opportunity is ideal for someone who can coordinate information, communicate effectively with staff and vendors, and keep multiple priorities organized in a fast-paced environment. The person in this role will help strengthen day-to-day Housing Specialist activities through strong customer service, documentation, and follow-through. Responsibilities:• Coordinate LIHTC activities by preparing requests, following up with tenants, monitoring eligibility status, and helping maintain policy compliance.• Provide administrative support for departmental initiatives by organizing records, tracking milestones, and assisting with communication among internal stakeholders and external partners.• Maintain strong communication ensuring updates are accurate, timely, and well presented.• Create, submit, and monitor service tickets while keeping clear records and providing status updates to employees as issues move toward resolution.• Serve as a point of contact between the property, tenant and case management team and agency staff, helping ensure inquiries are handled appropriately and responses are communicated promptly.• Prepare reports, correspondence, and other business documents using Microsoft Office applications to support departmental operations.• Manage email communication, scheduling needs, and routine administrative coordination to help the department stay organized and responsive.• Assist with phone coverage and information gathering by handling inbound and outbound calls with accuracy and care.
2026-07-24T13:53:42Z

Receptionist

New Orleans, LA
onsite
Temporary / Contract
13.00 - 15.00 USD / Hourly
We are looking for a detail-oriented Receptionist to support front desk operations for a non-profit organization in New Orleans, Louisiana. This short-term contract position is ideal for someone who creates a welcoming experience for visitors while keeping daily administrative and communication tasks organized. The role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced office setting. Responsibilities:• Welcome guests, staff, and community visitors with a courteous and welcoming presence at the front desk.• Manage a multi-line phone system, direct incoming calls appropriately, and relay messages in a timely manner.• Coordinate appointment scheduling and maintain calendars to support smooth daily operations.• Handle email communication appropriately, responding to inquiries or routing messages to the correct contacts.• Perform accurate data entry and maintain organized records for administrative and front office activities.• Provide general administrative support to the site by assisting with routine office tasks and visitor check-in procedures.• Support coverage across assigned front desk areas as needed, including locations where all candidates are required to undergo screening.• Help maintain an orderly reception area and ensure front office processes run efficiently throughout the assignment.
2026-07-08T20:53:38Z

Tax Administrative Assistant

Baton Rouge, LA
onsite
Permanent / Full Time
45000.00 - 50000.00 USD / Yearly
We are looking for a detail-oriented Tax Administrative Assistant to support daily operations for a busy tax team in Baton Rouge, Louisiana. This position plays an important role in keeping client records organized, preparing tax-related documents, and coordinating administrative activities that help professionals serve clients efficiently. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities with accuracy and professionalism. Responsibilities: • Manage the electronic submission of tax returns to appropriate agencies, monitoring filings for completeness and resolving routine issues to maintain dependable processing. • Create and update client profiles, maintain job and project records, and assist with billing activities to ensure information remains accurate and current. • Prepare correspondence, filing extensions, wage and information reporting documents, and other tax support materials with careful proofreading and quality review. • Handle outgoing mail and support document workflow activities such as scanning, indexing, and routing files within a paperless environment. • Coordinate calendars for department meetings, training sessions, and other internal events to keep schedules organized and participants informed. • Provide day-to-day administrative support to tax professionals by assisting with document processing, intake tasks, and general office coordination. • Answer inbound calls and manage communications professionally, directing requests appropriately and helping maintain responsive client service. • Contribute to special assignments and process improvements that enhance efficiency, consistency, and overall department performance.
2026-07-15T22:43:41Z

Inside Sales Representative

Metairie, LA
onsite
Temporary to Hire
18.00 - 20.00 USD / Hourly
We are looking for a motivated Inside Sales Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an excellent opportunity for growth and development within a dynamic Screen Print and Embroidery company. The role requires strong communication skills, attention to detail, and a proactive approach to sales and administrative tasks. Responsibilities:• Communicate effectively with current and potential clients to foster strong business relationships.• Collaborate on sales and marketing initiatives to drive project success.• Plan, organize, and execute special projects with precision and efficiency.• Deliver exceptional customer service while maintaining a results-driven focus.• Work independently to manage tasks and responsibilities with a high degree of organization.• Support business development activities by identifying opportunities and building connections.• Maintain positive and detail-oriented relationships with team members and management.• Utilize computer software, including Shopworx, to streamline sales and administrative processes.• Contribute to team goals by demonstrating initiative and adaptability.• Continuously seek personal and detail-oriented growth opportunities.
2026-08-04T19:38:51Z

Tax Staff

Baton Rouge, LA
onsite
Permanent / Full Time
65000.00 - 70000.00 USD / Yearly
We are looking for a Tax Staff to join our public accounting team in Baton Rouge, Louisiana. In this role, you will support a broad client base by preparing tax filings, conducting research, and contributing to thoughtful tax solutions across multiple industries. This position offers the opportunity to build technical expertise, work closely with experienced team members, and deliver responsive service that helps clients meet their financial and compliance objectives. Responsibilities: • Prepare federal and state tax returns for both business entities and individual clients with accuracy and attention to applicable regulations. • Perform tax research to clarify issues, evaluate filing positions, and identify practical planning opportunities for clients. • Collaborate with team members to deliver timely tax services for organizations in sectors such as manufacturing, energy, insurance, health care, financial services, government, nonprofit, and distribution. • Communicate progress, findings, and tax-related matters clearly to colleagues and clients in a clear and attentive manner. • Use tax preparation software and digital tools efficiently to manage assignments, maintain documentation, and improve workflow effectiveness. • Support client service efforts by gaining an understanding of each engagement’s goals and aligning work with those objectives. • Contribute to engagement efficiency by working within time budgets, following billing expectations, and maintaining organized workpapers. • Participate in ongoing development activities, remain informed on tax law updates, and assist with business development or marketing initiatives when needed. • Uphold firm quality standards and demonstrate accountability and sound judgment in daily work.
2026-07-15T22:48:43Z

Contracts Manager

Baton Rouge, LA
onsite
Permanent / Full Time
78000.00 - 113000.00 USD / Yearly
Robert Half is partnered with a leading Baton Rouge industrial company in search of an experienced Contracts Manager. This role partners with legal, finance, operations, and commercial stakeholders to prepare, evaluate, and negotiate a wide range of customer-facing documents while protecting business interests. The ideal candidate brings strong judgment, attention to detail, and the ability to balance contractual risk with practical business objectives. Responsibilities:• Lead agreements from initial review through signature and final closeout, ensuring each stage is completed accurately and on schedule.• Prepare, assess, and negotiate commercial documents such as service agreements, access agreements, scopes of work, and contract revisions.• Translate key contract terms into clear guidance for internal teams, including pricing structures, billing provisions, and other commercial obligations.• Work closely with customers and internal stakeholders to address qualification needs, resolve contract questions, and support business requirements.• Coordinate with legal counsel on document revisions, issue escalation, and contract language updates to support compliant and balanced outcomes.• Evaluate contractual exposure and develop practical risk-reduction approaches in collaboration with legal, finance, and operational teams.• Support leadership during commercial discussions by providing analysis, recommendations, and negotiating input on business terms.• Maintain organized contract administration practices, including template management, renewal tracking, documentation control, and record retention.• Oversee insurance-related contractual obligations in partnership with the appropriate risk management function.• Provide day-to-day guidance to less experienced team members and contribute to shared knowledge across the contracts function.
2026-07-31T20:04:43Z

Controller

New Orleans, LA
onsite
Permanent / Full Time
80000.00 - 120000.00 USD / Yearly
We are looking for an experienced Controller to lead financial operations and deliver accurate, timely reporting for our client who runs a well-established professional services firm in New Orleans, Louisiana. This role will guide core accounting activities, strengthen financial controls, and provide leadership with meaningful analysis to support planning and decision-making. The ideal candidate brings strong technical accounting expertise, sound business judgment, and the ability to manage multiple priorities with precision and discretion. Responsibilities:• Lead the preparation of monthly and annual financial statements, ensuring reporting is complete, reliable, and delivered on schedule.• Direct the month-end and year-end close cycle, maintaining the integrity of the general ledger and related financial records.• Build and monitor budgets, forecasts, and variance analyses to help leadership evaluate performance and make informed operational decisions.• Oversee cash management, working capital, billing, receivables, payables, collections, and revenue recognition to support financial stability.• Develop, maintain, and improve internal controls designed to protect assets, reduce risk, and support regulatory and policy compliance.• Prepare supporting analyses, schedules, and presentation materials for executive and committee-level financial reviews.• Supervise the billing specialist and other operational positions by providing training, feedback, and day-to-day leadership that supports growth and accountability.• Manage payroll-related financial oversight, retirement deferral administration, benefits census coordination, and workers’ compensation audit support.• Partner with firm leadership on profitability analysis by service line and location, and contribute financial insight to strategic and operational planning.• Oversee accounting technology initiatives, system-related improvements, and facility management coordination as business needs require The incumbent retired recently and our client is looking to make a direct hire for this opening quickly. If you are looking for a very stable, well run professional services firm to make a career move, our client has a strong base, bonus potential, flexibility outside of core working hours and one day work from home after an intial training period. Please apply directly and call Carrie Lewis at 504-383-0612 to discuss. Thank you for your interest in Robert Half!
2026-07-17T01:18:41Z

Full Charge Bookkeeper

Kenner, LA
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are looking for an experienced Full Charge Bookkeeper to oversee daily accounting operations and manage the complete financial recordkeeping process for the organization in Kenner, Louisiana. This role is suited to someone who is confident working independently, understands accrual-based accounting, and can produce timely, accurate financial reports. The ideal candidate brings strong analytical ability, sound judgment, and a disciplined approach to maintaining organized and reliable financial data. Responsibilities:• Oversee the company’s bookkeeping activities from initial transaction recording through final ledger accuracy and reporting.• Handle incoming and outgoing financial transactions by managing vendor payments, customer invoicing, and collections activity.• Reconcile bank accounts, credit card statements, and key balance sheet accounts to ensure records are complete and accurate.• Record and review journal entries, including adjustments related to accruals, prepaid expenses, and other month-end accounting activity.• Lead monthly and annual closing procedures and confirm that financial data is finalized within required timelines.• Prepare recurring financial reports such as income statements, balance sheets, and cash flow summaries for leadership review.• Examine financial results to identify inconsistencies, unusual movements, and items requiring correction or follow-up.• Support planning efforts by contributing to budgeting, forecasting, and cash management analysis.• Partner with outside accounting and tax professionals by organizing documentation and responding to audit and tax preparation requests.• Prepare and complete in house payroll for about 30 employees.
2026-07-17T21:08:39Z

Administrative Assistant

Metairie, LA
onsite
Temporary to Hire
16.00 - 18.00 USD / Hourly
We are looking for a detail-oriented Administrative Assistant to support daily office operations for a legal administrative team in Metairie, Louisiana. This contract opportunity has the potential to become a long-term role and is ideal for someone who enjoys keeping work organized, handling communications effectively, and ensuring information is entered accurately. The role offers a strong fit for someone who is comfortable managing front-office tasks while supporting a busy team in a structured office environment. Responsibilities:• Manage incoming phone calls and direct inquiries to the appropriate team members in a courteous and organized manner.• Provide day-to-day administrative support by organizing documents, updating records, and maintaining accurate office information.• Perform data entry tasks with a high level of accuracy to support legal and administrative workflows.• Welcome visitors and assist with front-desk coverage to help maintain smooth office operations.• Prepare, track, and update spreadsheets and other office materials using Microsoft Excel and related tools.• Coordinate general office activities, including filing, correspondence, and routine follow-up on pending items.• Support the team with clerical tasks that improve efficiency and keep priorities moving forward.• Assist with operational updates or process-related changes as assigned within the administrative function.
2026-08-06T13:38:44Z

Staff Accountant

New Orleans, LA
onsite
Temporary / Contract
25.00 - 27.00 USD / Hourly
We are looking for a detail-oriented Staff Accountant to support day-to-day accounting operations for a team based in New Orleans, Louisiana. This long-term contract position is ideal for someone who can manage core financial activities with accuracy, maintain organized records, and contribute to timely month-end processes. The role will focus on general ledger support, reconciliations, transaction review, and financial documentation while working across key accounting functions. Responsibilities:• Prepare and post journal entries to maintain accurate and up-to-date financial records.• Reconcile general ledger accounts, bank activity, and supporting schedules to identify and resolve discrepancies.• Review banking transactions and account activity to ensure entries are recorded correctly and completely.• Support accounts payable processing by verifying documentation, coding expenses, and assisting with payment-related records.• Assist with billing activities and monitor open balances to help maintain accurate customer account status.• Generate and review aging reports to track outstanding items and support follow-up on overdue balances.• Examine bank statements and internal records to confirm consistency across financial data.• Use NetSuite and Microsoft Excel to organize accounting information, prepare reports, and analyze account details.
2026-07-29T21:38:49Z

Accounting Clerk

Baton Rouge, LA
onsite
Temporary to Hire
21.00 - 23.00 USD / Hourly
We are looking for an Accounting Clerk to support day-to-day financial operations for a team based in Baton Rouge, Louisiana. This contract opportunity with permanent potential is ideal for someone who is organized, detail-oriented, and comfortable handling both payables and receivables in a fast-paced environment. The person in this role will help maintain accurate records, process transactions efficiently, and contribute to smooth accounting workflows across the business. Responsibilities: • Process vendor invoices, match supporting documentation, and prepare payments in a timely and accurate manner. • Record incoming customer payments, apply receipts correctly, and assist with tracking outstanding balances. • Enter financial information into accounting systems with a high level of accuracy and attention to detail. • Review account activity, investigate discrepancies, and help resolve payment or posting issues with internal and external contacts. • Support daily banking tasks by monitoring transactions, updating records, and reconciling activity when needed. • Maintain organized financial files and documentation to support audit readiness and reporting needs. • Use QuickBooks and invoice processing tools to manage routine accounting tasks and keep records current. • Assist with additional administrative and accounting duties as assigned to support overall department operations.
2026-07-23T15:13:44Z

Product Manager

Metairie, LA
onsite
Permanent / Full Time
110000.00 - 130000.00 USD / Yearly
We are looking for a Product Manager to lead the development of software solutions from concept through launch in a collaborative Agile environment. This role is based in Metairie, Louisiana, and is ideal for someone who can shape product direction, align priorities with business goals, and drive execution across the full product lifecycle. The right candidate brings strong SaaS product experience, sound strategic judgment, and the ability to keep teams focused on delivering high-value outcomes. Responsibilities: • Lead product planning from initial discovery through release, ensuring each stage supports customer needs and business objectives. • Define product vision, priorities, and long-term direction while maintaining a clear and actionable roadmap. • Partner with engineering, design, and stakeholders to translate goals into well-scoped features and deliverable requirements. • Manage and refine the product backlog by organizing user stories, setting priorities, and preparing work for Agile sprints. • Use Jira and related tools to monitor progress, track issues, and maintain visibility into development activities. • Evaluate product performance, customer feedback, and market trends to guide enhancements and future releases. • Clarify product requirements and acceptance criteria so development teams can execute efficiently and with minimal ambiguity. • Support issue resolution by overseeing defect tracking and helping teams address blockers that affect delivery timelines.
2026-07-21T20:03:41Z

Collections Specialist

Metairie, LA
onsite
Temporary to Hire
16.00 - 18.00 USD / Hourly
We are looking for a Collections Specialist to join our team in Louisiana in a contract-to-permanent capacity. This position focuses on managing account collections, maintaining accurate records, and communicating clearly with customers to resolve outstanding balances. The ideal candidate brings prior experience in consumer and commercial collections, strong follow-through, and the ability to work confidently with billing information and spreadsheets. Responsibilities: • Contact customers regarding overdue balances and guide them through payment resolution in a thorough and timely manner. • Review account activity, billing details, and payment status to identify collection priorities and next steps. • Maintain accurate documentation of collection efforts, customer conversations, and account updates within internal records. • Work across consumer and commercial accounts to support consistent recovery efforts and reduce aging receivables. • Investigate payment issues, billing discrepancies, and account concerns to help move balances toward resolution. • Prepare reports and track collection activity using Microsoft Excel and related tools. • Coordinate with internal teams when account matters require additional review, including situations involving legal escalation. • Follow established collection procedures while supporting departmental goals for account resolution and cash recovery.
2026-08-05T20:18:48Z

Accounts Receivable Clerk

Baton Rouge, LA
onsite
Temporary to Hire
22.00 - 24.00 USD / Hourly
We are looking for an Accounts Receivable Clerk to join a team in Baton Rouge, Louisiana in a Contract to Permanent capacity. This position focuses on supporting the full receivables cycle, including invoicing, payment posting, account follow-up, and commercial collections. The ideal candidate brings strong attention to detail, solid Excel skills, and the ability to manage customer accounts accurately while maintaining timely cash flow. Responsibilities: • Manage daily accounts receivable activities by preparing invoices, monitoring open balances, and keeping account records current and accurate. • Apply incoming payments promptly and reconcile cash receipts to customer accounts to ensure proper posting and reporting. • Follow up with commercial clients on past-due balances through consistent collection efforts that support timely resolution. • Research billing discrepancies, payment variances, and short-paid invoices, then coordinate with internal teams to resolve issues efficiently. • Review aging reports regularly and take action to reduce outstanding receivables and improve collection performance. • Maintain detailed documentation of account activity, correspondence, and payment status for audit readiness and internal visibility. • Use Microsoft Excel to track receivable trends, organize account data, and support reporting needs. • Work within NetSuite to process receivables transactions, update customer records, and assist with system-based account maintenance.
2026-08-05T16:44:06Z