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3 results for Customer Service Manager in New Orleans, LA

New Orleans, LA
onsite
Contract / Temporary to Hire
19 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New Orleans, Louisiana. This short-term contract to permanent position offers the opportunity to contribute to a dynamic environment where multitasking and organizational skills are highly valued. The ideal candidate will have a strong background in dispatching, customer service, and data entry, and will play a key role in coordinating operations efficiently. Responsibilities:• Coordinate and dispatch drivers to ensure timely deliveries and efficient routing.• Respond promptly to customer inquiries, providing accurate information and resolving issues as needed.• Perform data entry tasks with precision, maintaining accurate records of operations.• Utilize Microsoft Word and Excel to create reports, track data, and support administrative tasks.• Communicate effectively with team members and drivers to ensure smooth operations.• Monitor logistics processes and provide updates to relevant stakeholders.• Handle multiple tasks simultaneously, prioritizing responsibilities to meet deadlines.• Maintain a detail oriented and courteous demeanor while addressing customer concerns.• Assist in optimizing workflows to improve efficiency and service quality.
2026-04-14T00:00:00Z

New Orleans, LA
onsite
Contract / Temporary to Hire
17 - 19 USD / Hourly
We are looking for an experienced Call Center Specialist to join a non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a vital part in providing exceptional customer service while supporting housing-related programs. If you excel in managing high volumes of inbound calls and have a passion for helping others, this opportunity may be perfect for you. Responsibilities:• Respond swiftly and professionally to inbound calls, addressing customer inquiries and concerns.• Provide accurate information about housing programs, including Housing Choice Voucher and LIHTC.• Maintain detailed and organized records of customer interactions using customer service software.• Collaborate with team members to resolve issues and enhance service delivery.• Uphold high standards of customer care, ensuring satisfaction and positive outcomes.• Assist with office-related tasks, such as data entry and documentation management.• Stay informed about affordable housing policies and apply this knowledge to support clients.• Communicate effectively with diverse populations, demonstrating empathy and cultural sensitivity.• Monitor and report recurring issues to improve processes and customer experiences.• Ensure compliance with organizational and industry standards in all interactions.
2026-04-14T00:00:00Z

New Orleans, LA
onsite
Contract / Temporary to Hire
16.67 - 18.67 USD / Hourly
We are looking for a dedicated Call Center Specialist to join our team in New Orleans, Louisiana. This is a short-term contract position with the potential for a permanent role within the non-profit sector, offering an excellent opportunity to grow your career while making a meaningful impact. In this role, you will provide exceptional support to clients, ensuring their needs are met with professionalism and efficiency. Responsibilities:• Handle incoming calls and inquiries, providing accurate and timely information to clients.• Assist clients with questions related to affordable housing programs, including Housing Choice Vouchers and LIHTC.• Maintain detailed records of client interactions using customer service software.• Resolve client concerns and escalate complex issues to the appropriate department when necessary.• Collaborate with team members to ensure consistent and high-quality service delivery.• Provide guidance on housing program eligibility and application processes.• Follow established protocols and procedures to maintain compliance with organizational standards.• Participate in ongoing training to stay updated on policies, systems, and best practices.• Communicate effectively with clients, demonstrating empathy and professionalism.• Support administrative tasks such as data entry and document management as needed.
2026-04-14T00:00:00Z