Add your latest resume to match with open positions.
1 result for Customer Service Manager in New Orleans, LA
- Metairie, LA
- onsite
- Temporary to Hire
- 23 - 25 USD / Hourly
- We are looking for a Customer Success Specialist to join our team in Metairie, Louisiana in a contract-to-permanent capacity. This opportunity is ideal for someone who excels at supporting clients, managing high-value banking transactions, and coordinating complex loan-related activities with accuracy and professionalism. The role combines customer service, documentation oversight, and cross-functional partnership to help ensure a smooth client experience while maintaining operational and regulatory standards.<br><br>Responsibilities:<br>• Guide customers and internal partners through complex loan closing activities, ensuring each transaction progresses accurately and on schedule.<br>• Review credit documents, commitment terms, legal paperwork, and supporting records to confirm alignment with approved structures and required conditions.<br>• Create and validate detailed loan documentation packages for multifaceted commercial transactions involving multiple entities, facilities, and collateral types.<br>• Coordinate due diligence items such as insurance, title materials, entity documents, appraisals, public records, and other third-party requirements needed for closing.<br>• Manage funding logistics, settlement details, disbursements, and post-closing follow-up to support complete and accurate transaction processing.<br>• Act as a key resource for questions related to documentation, collateral perfection, compliance expectations, and exception resolution.<br>• Conduct secondary quality checks on closing files prepared by team members and provide clear feedback to strengthen accuracy and consistency.<br>• Track outstanding exceptions and collaborate with servicing, collateral, and production teams to resolve issues with urgency.<br>• Support team effectiveness by sharing knowledge, assisting with training, and contributing to procedural updates, reference tools, and process improvements.<br>• Participate in audits, testing, compliance activities, and operational enhancement efforts, including support for system-related updates when needed.
- 2026-09-28T00:00:00Z