16 Results for Customer Service Manager Jobs in New Orleans, LA

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Relationship Manager

New Orleans, LA
onsite
Permanent / Full Time
150000.00 - 200000.00 USD / Yearly
We are looking for an experienced Relationship Manager to support clients in New Orleans, Louisiana through attentive service, strong account oversight, and responsive communication. This position plays a key role in strengthening long-term client partnerships while coordinating timely follow-up, resolving service matters, and supporting investment-related activities. The ideal candidate brings deep financial services knowledge, sound judgment, and the ability to manage both routine and complex client needs with professionalism. Responsibilities:• Build and strengthen ongoing relationships with clients by delivering consistent, high-quality support and personalized service.• Record client conversations accurately and share critical updates with the appropriate team members in a timely manner.• Manage a wide range of account administration tasks, including more advanced activities that require careful review and follow-through.• Address daily client inquiries and service requests, ensuring complex or escalated matters are handled efficiently and with care.• Evaluate service concerns, determine appropriate next steps, and resolve issues directly or escalate them when needed.• Contribute ideas that improve the overall client experience and support enhancements to the firm’s service approach.• Support internal projects and cross-functional initiatives that affect service operations, advisory teams, and broader business support functions.• Execute trades based on client direction when appropriately registered, and prepare investment reports and related materials for client use.• Assist with Merrill One activities at the client’s direction, including trade corrections, solution reviews, and enrollment-related tasks.• Participate in client review meetings, capture detailed notes, update Salesforce with follow-up actions, and monitor outstanding items to completion. Our client is well-established and known for taking excellent care of this well-tenured team that work side by side to support each other and provide stellar customer service to their clients. If you have a business/finance or accounting degree and 10+ years of strong accounting and finance experience in corporate accounting or wealth management, this could be an excellent career move for you! For confidential consideration, please apply directly and call Carrie Lewis at 504-383-0612. Thank you for your interest in Robert Half!
2026-11-02T17:08:48Z

Financial Analyst

New Orleans, LA
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are looking for a Financial Analyst to join our client's team. This is a mostly remote role with 2 weeks of onsite training and quarterly meetings in New Orleans, Louisiana. In this role, you will help evaluate financial and operational performance by gathering data, conducting research, and supporting the development of analytical reports for healthcare-related engagements. The position offers the opportunity to contribute to client-facing projects while collaborating with experienced professionals and managing multiple priorities in a deadline-driven environment. Responsibilities:• Enter, organize, and validate financial and productivity information used for modeling, benchmarking, and performance analysis.• Gather and synthesize both numerical and narrative healthcare financial and operational data to support consulting engagements.• Perform targeted market research on physician specialties, medical services, procedures, and reimbursement trends to inform analysis.• Partner with valuation professionals to prepare financial analyses and contribute written content for valuation and consulting reports.• Manage several assignments at once by balancing deadlines and adjusting to priorities established by senior team members.• Assist with special projects and ad hoc analyses as business and client needs arise.• Maintain accurate project documentation and update records within the project management system.• Support strong client service by delivering dependable, timely work and communicating professionally throughout each engagement.• Work independently with a high degree of accuracy, confidentiality, and accountability while contributing to continuous quality improvement.
2026-11-06T18:54:08Z

Customer Success Specialist

Metairie, LA
onsite
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Metairie, Louisiana in a contract-to-permanent capacity. This opportunity is ideal for someone who excels at supporting clients, managing high-value banking transactions, and coordinating complex loan-related activities with accuracy and professionalism. The role combines customer service, documentation oversight, and cross-functional partnership to help ensure a smooth client experience while maintaining operational and regulatory standards. Responsibilities: • Guide customers and internal partners through complex loan closing activities, ensuring each transaction progresses accurately and on schedule. • Review credit documents, commitment terms, legal paperwork, and supporting records to confirm alignment with approved structures and required conditions. • Create and validate detailed loan documentation packages for multifaceted commercial transactions involving multiple entities, facilities, and collateral types. • Coordinate due diligence items such as insurance, title materials, entity documents, appraisals, public records, and other third-party requirements needed for closing. • Manage funding logistics, settlement details, disbursements, and post-closing follow-up to support complete and accurate transaction processing. • Act as a key resource for questions related to documentation, collateral perfection, compliance expectations, and exception resolution. • Conduct secondary quality checks on closing files prepared by team members and provide clear feedback to strengthen accuracy and consistency. • Track outstanding exceptions and collaborate with servicing, collateral, and production teams to resolve issues with urgency. • Support team effectiveness by sharing knowledge, assisting with training, and contributing to procedural updates, reference tools, and process improvements. • Participate in audits, testing, compliance activities, and operational enhancement efforts, including support for system-related updates when needed.
2026-10-30T20:53:47Z

Procurement Specialist

Prairieville, LA
onsite
Permanent / Full Time
65000.00 - 80000.00 USD / Yearly
Robert Half is seeking a detail-oriented Procurement Specialist to support purchasing operations for a growing Prairieville area company. This position plays a central role in maintaining product availability, coordinating vendor activity, and ensuring orders move accurately from placement through delivery and system entry. The ideal candidate is organized, responsive, and comfortable managing a high volume of transactions across multiple suppliers and account types. Responsibilities:• Coordinate recurring purchases for multiple accounts by following established ordering schedules and maintaining appropriate stock levels for each location.• Enter purchase orders promptly into business systems, monitor their progress through delivery, and keep order records current from placement to receipt.• Receive inbound shipments by matching deliveries to purchase documentation, verifying quantities and items, and recording receipts accurately in inventory systems.• Investigate shortages, delays, substitutions, and other delivery discrepancies, then communicate with suppliers to secure resolution and improve service reliability.• Manage inventory movements between warehouse, bulk storage, and facility locations to support operational demand across the service area.• Assist with supplier onboarding by completing setup documentation, establishing new vendor records, and maintaining organized purchasing data.• Create and maintain item records, update account-specific pricing, and apply approved cost changes to customer programs as needed.• Support purchasing compliance activities by helping maintain required licenses, preparing vendor documentation, and contributing data for recurring operational reports.
2026-10-30T15:04:26Z

Medical Billing Specialist

New Orleans, LA
onsite
Temporary to Hire
21.00 - 23.00 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to join a healthcare team in a contract-to-permanent position located in New Orleans, Louisiana. This role focuses on accurate claim processing, timely follow-up on unpaid balances, and effective resolution of billing issues across medical and dental accounts. The ideal candidate brings strong knowledge of insurance verification, coding support, and reimbursement workflows while maintaining a high standard of accuracy and customer service. Responsibilities:• Prepare, review, and submit medical and dental claims to insurance carriers with close attention to accuracy and compliance.• Investigate denied, rejected, or underpaid claims and take appropriate action through corrections, appeals, or rebilling activities.• Follow up on outstanding accounts to support collections efforts and help reduce aging receivables.• Verify patient coverage, benefits, and plan details to ensure claims are billed correctly the first time.• Apply knowledge of medical coding and dental terminology to support proper documentation and reimbursement.• Communicate with insurance representatives, patients, and internal staff to resolve billing discrepancies and payment questions.• Maintain organized billing records, update account information, and track claim status through resolution.• Use Microsoft Excel and related systems to monitor billing activity, reconcile data, and prepare routine reports.
2026-10-12T14:23:45Z

Financial Analyst

New Orleans, LA
onsite
Temporary to Hire
33.00 - 40.00 USD / Hourly
We are looking for a Financial Analyst to join a client-focused team in New Orleans, Louisiana as part of a contract opportunity with permanent potential. In this role, you will contribute to financial evaluation, market intelligence, and consulting support within a healthcare-focused environment while partnering with experienced analysts on multiple engagements. This position is ideal for someone who enjoys working with complex data, balancing competing priorities, and producing accurate, well-organized analysis that supports strategic decisions. This is primarily a remote opportunity, but the candidate would need to commute to the New Orleans area for strategic meetings and quarterly team meetings. Responsibilities:• Enter, organize, and validate financial and productivity information used in benchmarking, forecasting, and analytical models. Heavy Excel spreadsheet creation and manipulation.• Gather and synthesize both numerical and operational healthcare data to support valuation and consulting assignments.• Perform targeted research on physician specialties, clinical services, procedures, and reimbursement trends to inform project conclusions.• Partner with senior analysts to develop financial analyses and contribute content for formal valuation and advisory reports.• Manage several assignments at once by adjusting priorities based on business needs and direction from team leadership.• Maintain up-to-date project documentation and status records within the designated project management tools.• Complete special analyses and time-sensitive requests while meeting deadlines with minimal supervision.• Support strong client service by delivering dependable work, communicating professionally, and helping maintain positive client relationships.• Contribute to continuous improvement by following company standards, adopting relevant technologies, and promoting accuracy in all deliverables.
2026-11-03T17:08:43Z

Payroll Specialist II

New Orleans, LA
onsite
Temporary to Hire
30.00 - 31.00 USD / Hourly
We are looking for an experienced Payroll Specialist to oversee accurate, timely payroll operations for a large and complex employee population in New Orleans, Louisiana. This contract opportunity with potential for a permanent role is ideal for a payroll specialist who combines strong technical knowledge with a service-focused approach and sound judgment in resolving sensitive pay issues. The role serves as a senior-level resource for payroll administration, compliance, and process improvement while helping maintain reliable payroll practices across bi-weekly and monthly cycles. Responsibilities:• Lead end-to-end processing for bi-weekly and monthly payrolls, ensuring employees are paid accurately and on schedule.• Administer payroll activities for a workforce exceeding 500 employees, including validations, adjustments, and exception handling.• Maintain payroll records and system data within ADP Workforce Now to support efficient and accurate payroll operations.• Interpret and apply federal, state, and local payroll regulations to keep payroll practices compliant with current requirements.• Investigate complex payroll discrepancies, identify root causes, and implement effective resolutions in a timely manner.• Serve as a senior point of contact for employee payroll questions, delivering clear guidance and high-quality customer support.• Review payroll procedures and recommend process enhancements that strengthen accuracy, consistency, and internal controls.• Provide day-to-day direction and subject matter support to less experienced payroll team members when needed.
2026-10-08T13:48:45Z

Tax Manager / Audit Lead

River Ridge, LA
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
We are looking for an experienced Tax Manager / Audit Lead to join a public accounting firm in River Ridge, Louisiana. This position combines oversight of tax engagements with leadership on audit assignments, serving as a primary point of contact for clients while guiding staff through execution and review. The role is ideal for a licensed CPA who can manage multiple priorities, mentor team members, and deliver thoughtful service to small businesses, nonprofits, and foreign-owned entities. Responsibilities: • Lead audit engagements by overseeing staff assignments, evaluating deliverables, and ensuring work is completed accurately and on schedule. • Examine audit documentation for quality and completeness while keeping engagements aligned with deadlines and budget expectations. • Present audit observations, risks, and recommendations clearly to client leadership and respond to questions throughout the engagement. • Guide and develop team members by providing instruction, feedback, and support on audit methods and best practices. • Oversee a group of tax clients that includes privately held companies, nonprofit organizations, and foreign-owned businesses. • Review business, nonprofit, and individual tax filings prepared by staff to confirm accuracy, compliance, and consistency. • Provide clients with practical tax planning guidance and assist in addressing notices or other tax authority inquiries. • Partner with firm leadership on staffing decisions, workflow coordination, and maintaining strong client relationships across tax and audit services.
2026-11-02T17:28:38Z

Human Resources (HR) Generalist

Covington, LA
onsite
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
We are looking for an HR Generalist to support day-to-day people operations and help create a positive, well-organized employee experience for our client in Covington, Louisiana. This role will serve as a key partner to leaders and employees by providing guidance on employee matters, administering core HR programs, and maintaining accurate records and processes. The ideal candidate brings practical HR knowledge, strong judgment, and the ability to manage multiple responsibilities across onboarding, benefits, leave administration, and policy support. Responsibilities:• Advise supervisors on performance discussions, corrective action steps, and appropriate documentation to support consistent employee management practices.• Handle employee relations matters by reviewing concerns, conducting workplace inquiries, and helping determine balanced, policy-aligned outcomes.• Maintain organized and confidential personnel documentation while ensuring HR records remain accurate and up to date.• Lead orientation for both in-office and remote employees to ensure a smooth and informed start to employment.• Oversee employee departures, including exit conversations and coordination of final pay details in partnership with internal stakeholders.• Administer benefit enrollments, annual enrollment activities, and communication with benefit providers to support employee coverage needs.• Manage leave programs and workplace accommodations, including parental leave, state-specific leave, and other protected absences in accordance with applicable requirements.• Work closely with Finance each pay cycle to provide payroll-related updates for staffing additions, employee changes, and separations.• Update HR policies and the employee handbook as legal requirements and business needs evolve, and support annual performance review and compensation planning activities.• Track key people metrics such as staffing levels, turnover, and time-to-fill, while also helping coordinate engagement, recognition, and training initiatives for employees in Covington, Louisiana and remote team members.
2026-10-16T15:44:03Z

Accounts Payable Manager

Covington, LA
onsite
Permanent / Full Time
120000.00 - 140000.00 USD / Yearly
We are looking for an experienced Accounts Payable Manager to lead a high-performing payables function on the Northshore of Louisiana. This role is responsible for overseeing end-to-end invoice processing, payment execution, and close activities while maintaining strong controls and reliable vendor support. The ideal candidate brings deep expertise in procure-to-pay operations, sound leadership skills, and the ability to manage complex issues in a fast-paced environment supervising a large team. The role is in office 4 days/week. Responsibilities:• Lead daily accounts payable operations across the full invoice-to-payment cycle, ensuring accuracy, timeliness, and compliance with internal controls.• Supervise and develop a team of AP professionals by setting priorities, monitoring performance, and providing guidance on complex transactional issues.• Oversee purchase order matching, invoice exception handling, and resolution of discrepancies involving receipts, pricing, approvals, and vendor documentation.• Manage month-end close activities related to payables, including reconciliations, accrual support, and timely clearing of outstanding balances such as GR/IR items.• Coordinate payment processing activities, including ACH and other disbursement methods, while partnering with treasury to support cash management requirements.• Work cross-functionally with procurement, finance, tax, and operational stakeholders to improve procure-to-pay efficiency and address escalated vendor or partner concerns.• Maintain strong oversight of enterprise ERP and AP workflow tools to support reporting, transaction visibility, and effective control execution.• Escalate high-risk issues promptly, particularly those affecting cash flow, compliance, or business-critical supplier relationships. Our client is well-established and in growth mode and looking for a strong A/P Manager in this newly created role to oversee and increase the efficiency and effectiveness in the Accounts Payable department. If you have an accounting degree and 10+ years supervising a large AP team in complex company, this could be an excellent career move for you! Please apply directly and call Carrie Lewis at 504-383-0612 to discuss. Thank you for your interest in Robert Half!
2026-11-06T16:48:46Z

Dispatcher

Reserve, LA
onsite
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for an experienced Dispatcher to support transportation operations for a wholesale distribution business in Reserve. Louisiana. This contract opportunity with potential for a permanent role is ideal for someone who understands trucking environments and can coordinate loads, communication, and daily scheduling with accuracy and urgency. The right candidate will be comfortable working in a fast-paced setting, managing phone-based communication, and keeping transportation activity organized throughout the day. Responsibilities:• Coordinate daily truck movements and assign drivers based on delivery schedules, equipment availability, and operational priorities.• Maintain frequent communication with drivers, customers, and internal teams to provide updates, resolve issues, and keep shipments moving on time.• Monitor transportation activity throughout the workday and adjust dispatch plans when routes, timing, or customer needs change.• Prepare and update dispatch records, shipment details, and operational logs using Microsoft Word, Excel, and other internal tools.• Support logistics planning for trucking operations, with attention to safe and efficient movement of tank or chemical-related freight when applicable.• Answer incoming calls professionally and respond quickly to transportation-related questions, scheduling requests, and service concerns.• Work closely with operations leadership to identify delays, track service performance, and improve day-to-day dispatch coordination.
2026-10-30T20:53:47Z

Legal Assistant/Paralegal

Baton Rouge, LA
onsite
Permanent / Full Time
70000.00 - 90000.00 USD / Yearly
We are looking for a highly organized legal support specialist to contribute to complex corporate, real estate, and finance matters in downtown Baton Rouge, LA. This position supports attorneys through all stages of transactional work, from document preparation and due diligence coordination to closing execution and post-closing follow-up. The ideal candidate brings strong judgment, attention to detail, and the ability to keep multiple time-sensitive matters moving efficiently in a demanding legal environment. Responsibilities:• Draft, format, edit, and proofread a broad range of transactional materials, including agreements, financing documents, leases, entity records, and closing-related paperwork.• Coordinate transactions from opening to completion by building closing checklists, monitoring outstanding items, organizing signature packages, and assembling final binders.• Track deadlines and deal progress closely, keeping attorneys informed of pending tasks, missing documents, and upcoming milestones.• Maintain accurate electronic and physical matter files, including document repositories and data rooms, in alignment with firm and client requirements.• Oversee document execution workflows by circulating signature pages, managing electronic signing tools, and confirming proper release and storage of completed documents.• Communicate with clients, opposing counsel, lenders, title representatives, and other external parties to support scheduling, document exchange, and transaction flow.• Handle business entity filings, status certificate requests, and related submissions with state agencies and other regulatory bodies.• Support due diligence efforts by collecting, organizing, indexing, and reviewing materials needed for active transactions.• Assist with administrative legal processes such as conflict checks, matter intake documentation, engagement materials, billing support, and attorney scheduling or travel coordination when needed. Our client is a well-established firm and known for taking excellent care of their team. We have made multiple placements with them and our candidates love working there! If you have 7+ years of strong legal assistant and/or paralegal experience, this could be an excellent career move for you! For confidential consideration, please apply directly and call Carrie Lewis at 504-383-0612. Thank you for your interest in Robert Half!
2026-11-02T21:23:39Z

Accounts Receivable & e-billing Clerk

New Orleans, LA
onsite
Permanent / Full Time
45000.00 - 60000.00 USD / Yearly
We are looking for an Accounts Receivable & e-billing Clerk to support the financial operations of a respected law firm in New Orleans, Louisiana. This position focuses on receivables management, electronic invoice submission, payment processing, and billing accuracy while working closely with attorneys, clients, and accounting team members. The ideal candidate brings strong organizational skills, sound judgment, and prior exposure to legal billing practices in a deadline-driven environment. Responsibilities: • Oversee daily receivables activities by issuing invoices, applying incoming payments, and supporting collection efforts to keep client accounts current. • Record and post payments received through electronic transfers, checks, and credit card transactions with a high degree of accuracy. • Review aging data regularly, follow up on overdue balances, and communicate account status updates to internal stakeholders. • Investigate billing variances, unapplied funds, and payment concerns, then coordinate resolution in a timely manner. • Reconcile client account activity and maintain complete, accurate records to support audit readiness and reporting needs. • Prepare recurring accounts receivable summaries and contribute data used for cash flow planning and related financial analysis. • Submit invoices through client e-billing portals and confirm that each submission aligns with outside counsel billing requirements. • Address rejected or adjusted invoices by identifying the cause, partnering with billing staff and attorneys on corrections, and resubmitting as needed. • Maintain billing system information, monitor invoice approval progress, and produce reports tied to collections, payment patterns, and e-billing performance. • Assist with month-end receivables tasks, compliance-related documentation, and department initiatives aimed at improving billing processes.
2026-10-26T16:13:48Z

Accounting Clerk

Covington, LA
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Accounting Clerk to support daily financial operations for a long-term contract opportunity in Covington, Louisiana. This role is well suited for someone who is comfortable managing high-volume transactions, maintaining accurate records, and working across both payables and receivables activities. The ideal candidate brings strong organizational skills, confidence with accounting software, and the ability to keep financial data current and reliable. Responsibilities: • Process vendor invoices accurately and on schedule while verifying supporting documentation and coding details. • Maintain accounts payable records, reconcile discrepancies, and follow up with internal teams or suppliers to resolve payment issues. • Record customer payments, post transactions, and assist with monitoring outstanding balances within accounts receivable. • Enter financial data into accounting systems with a high degree of accuracy and review entries for completeness. • Support invoice handling and documentation workflows using tools such as QuickBooks and Invoice Pro. • Prepare spreadsheets and reports in Microsoft Excel to help track accounting activity and identify variances. • Assist with revenue-related reporting tasks in an oil and gas environment by organizing and updating financial information. • Help maintain orderly accounting files and ensure documents are accessible for audits and internal review.
2026-11-03T19:38:43Z

Entry Level Accountant

Covington, LA
onsite
Permanent / Full Time
55000.00 - 70000.00 USD / Yearly
Our client is expanding their team due to growth for an entry level Staff Accountant to join this well-tenured group in a very stable company. The ideal candidate will be responsible for timely and accurate preparation of accounts payabale and financial accounting data in a variety of areas. It is essential that this candidate brings analytical and organizational skills in order to best support the accounting team. Responsibilities<ul><li>Work closely with the department head to understand and ensure accuracy of all Accounts Payable and financial reporting activity</li><li>Assist in preparation and distribution of financial statements</li><li>Prepare financial statements and supporting schedules according to monthly close schedule</li></ul>Qualifications<ul><li>Bachelor's degree or equivalent in accounting</li><li>0 - 2 years' experience in accounting</li><li>Proficient in Microsoft Excel</li></ul>Our client is interviewing immediately and hopes to hire before the end of the month. If you have a 4-year accounting degree, a strong internship or some public accounting or corporate accounting experience, this is a great role on the Northshore! Please apply directly and call Carrie Lewis to discuss it at 504-383-0612. Thank you for your interest in Robert Half!
2026-10-14T16:38:42Z

Paralegal

New Orleans, LA
onsite
Temporary / Contract
30.00 - 40.00 USD / Hourly
We are looking for an experienced Paralegal to support a busy civil litigation practice in New Orleans, Louisiana. This Long-term Contract opportunity is ideal for someone who is detail oriented and can manage a substantial caseload, work independently, and contribute effectively in a deadline-driven legal environment. The role requires strong judgment, effective communication, and the ability to handle sensitive information with discretion while partnering closely with attorneys, clients, and staff. Responsibilities: • Organize, review, and distill large volumes of case materials to support litigation strategy, motion practice, and trial readiness. • Examine medical documentation to identify relevant records and prepare clear, accurate medical chronologies for case development. • Draft a range of legal documents, including pleadings, notices, affidavits, motions, petitions, memoranda, correspondence, and discovery materials. • Assist attorneys with trial preparation by assembling exhibits, summarizing evidence, and maintaining well-structured case files. • Evaluate matter developments and help prepare status updates and case assessments for client reporting. • Communicate with clients, counsel, court personnel, and internal team members to gather information and keep matters progressing efficiently. • Record billable time promptly and accurately using firm-approved billing and accounting systems. • Manage multiple assignments at once, adapt to shifting priorities, and deliver high-quality work under tight deadlines in a fast-paced setting.
2026-10-10T13:13:42Z

16 results for Customer Service Manager in New Orleans, LA