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3 results for Customer Service Manager in New Orleans, LA

Customer Service Representative

Metairie, LA
onsite
Temporary to Hire
15 - 17 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Metairie, Louisiana. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates with professionalism, and delivers thoughtful support to customers with care and patience. The right candidate will be comfortable managing frequent incoming calls, handling documentation accurately, and balancing multiple priorities throughout the day. Responsibilities:• Respond to a high volume of inbound customer calls each day while maintaining accuracy, efficiency, and a courteous approach.• Assist customers with questions, concerns, and service-related issues by providing clear information and dependable follow-up.• Upload and organize documents in the appropriate files with close attention to detail and timeliness.• Manage several tasks at once, shifting smoothly between phone support, documentation, and administrative duties.• Work collaboratively with coworkers to support team goals and maintain strong service levels across daily operations.• Handle escalated or frustrated callers calmly, using empathy and professionalism to de-escalate concerns and resolve issues effectively.
2026-06-05T00:00:00Z

Supply Chain Manager

New Orleans, LA
onsite
Permanent / Full Time
85000 - 110000 USD / Yearly
We are looking for a Supply Chain Manager to oversee material flow, procurement strategy, and inventory performance for aerospace manufacturing operations in New Orleans, Louisiana. This role will help keep production on track by coordinating supply availability, strengthening supplier partnerships, and improving planning accuracy across the organization. The ideal candidate brings strong experience in regulated manufacturing environments and can balance cost, quality, and delivery while supporting operational goals. Responsibilities:• Direct supply chain activities from purchasing through inventory control to ensure manufacturing schedules and customer commitments are supported.• Develop material planning strategies that maintain appropriate stock levels for raw materials, work-in-process items, and finished products.• Coordinate with production, engineering, quality, and program teams to align supply priorities with build plans and operational demands.• Source aerospace-related materials, components, and external services while managing purchasing activities to meet quality and timing expectations.• Lead supplier negotiations to secure favorable pricing, contract terms, and delivery schedules that support margin and performance objectives.• Manage supplier relationships by evaluating quality, cost, and delivery results and maintaining a strong approved vendor network.• Review planning signals, forecasts, and production requirements to identify potential shortages, delays, or supply risks before they affect operations.• Analyze inventory health and implement actions that reduce excess, obsolete, and slow-moving stock while improving overall inventory efficiency.• Measure and report key supply chain metrics such as inventory turns, on-time delivery, and cost performance to guide decision-making.• Drive process improvements across procurement and inventory management to increase reliability, compliance, and operational effectiveness. For consideration, please contact Mary Wood @ Robert Half 504-383-0743. Thank you!
2026-05-08T00:00:00Z

Supply Chain Manager

New Orleans, LA
onsite
Temporary to Hire
45 - 60 USD / Hourly
We are looking for a Supply Chain Manager to join a manufacturing organization in New Orleans, Louisiana in a Contract to permanent capacity. This position is ideal for a detail-oriented supply chain candidate with strong buying and procurement leadership experience who can guide purchasing strategy, improve material flow, and support operational efficiency. The role offers significant opportunity for growth, including the chance to help build and develop a high-performing team. Responsibilities: • Lead purchasing and supply chain activities to ensure materials and services are available to support manufacturing schedules and business objectives. • Manage supplier relationships, negotiate terms, and monitor vendor performance to improve cost, quality, and delivery outcomes. • Oversee purchase request and procurement processes, ensuring timely approvals, accurate documentation, and alignment with operational needs. • Coordinate logistics and inventory planning to maintain efficient movement of goods across domestic and global supply chain channels. • Analyze demand, spending patterns, and supply risks to strengthen planning decisions and support continuity of supply. • Partner with cross-functional teams including operations, production, and finance to align procurement strategy with broader business priorities. • Identify opportunities to improve supply chain processes, reporting, and overall efficiency within the manufacturing environment. • Support team development and help establish a scalable procurement function as the organization continues to grow.
2026-05-08T00:00:00Z