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2 results for Customer Service Manager in New Orleans, LA

Call Center Specialist

New Orleans, LA
onsite
Temporary to Hire
16 - 18 USD / Hourly
We are looking for a Call Center Specialist to join a mission-driven non-profit organization in New Orleans, Louisiana. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, communicates clearly, and can build confidence quickly through hands-on training. The person in this role will support callers with professionalism and empathy while managing information accurately in a fast-paced office setting. Responsibilities: • Respond to incoming calls and provide courteous, solution-focused service to individuals seeking assistance and program information. • Guide callers through questions related to housing support programs, eligibility topics, and general service inquiries with accuracy and care. • Record conversations, update customer details, and maintain organized documentation within customer service and office systems. • Use Microsoft Word and Excel to complete routine administrative tasks, track information, and prepare basic records as needed. • Escalate complex concerns to the appropriate team members while ensuring each interaction is handled promptly and professionally. • Participate in structured training to learn program guidelines, call handling procedures, and service expectations for the role. • Support daily call center operations by balancing a high volume of inbound requests with consistent attention to detail.
2026-07-02T00:00:00Z

Supply Chain Manager

New Orleans, LA
onsite
Temporary to Hire
45 - 60 USD / Hourly
We are looking for a Supply Chain Manager to join a manufacturing organization in New Orleans, Louisiana in a Contract to permanent capacity. This position is ideal for a detail-oriented supply chain candidate with strong buying and procurement leadership experience who can guide purchasing strategy, improve material flow, and support operational efficiency. The role offers significant opportunity for growth, including the chance to help build and develop a high-performing team. Responsibilities: • Lead purchasing and supply chain activities to ensure materials and services are available to support manufacturing schedules and business objectives. • Manage supplier relationships, negotiate terms, and monitor vendor performance to improve cost, quality, and delivery outcomes. • Oversee purchase request and procurement processes, ensuring timely approvals, accurate documentation, and alignment with operational needs. • Coordinate logistics and inventory planning to maintain efficient movement of goods across domestic and global supply chain channels. • Analyze demand, spending patterns, and supply risks to strengthen planning decisions and support continuity of supply. • Partner with cross-functional teams including operations, production, and finance to align procurement strategy with broader business priorities. • Identify opportunities to improve supply chain processes, reporting, and overall efficiency within the manufacturing environment. • Support team development and help establish a scalable procurement function as the organization continues to grow.
2026-07-06T00:00:00Z