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1 result for Communications Specialist in New Orleans, LA
- New Orleans, LA
- onsite
- Temporary to Hire
- 17 - 19 USD / Hourly
- <p>We are looking for an experienced Call Center Specialist to join a non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a vital part in providing exceptional customer service while supporting housing-related programs. If you excel in managing high volumes of inbound calls and have a passion for helping others, this opportunity may be perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Respond swiftly and professionally to inbound calls, addressing customer inquiries and concerns.</p><p>• Provide accurate information about housing programs, including Housing Choice Voucher and LIHTC.</p><p>• Maintain detailed and organized records of customer interactions using customer service software.</p><p>• Collaborate with team members to resolve issues and enhance service delivery.</p><p>• Uphold high standards of customer care, ensuring satisfaction and positive outcomes.</p><p>• Assist with office-related tasks, such as data entry and documentation management.</p><p>• Stay informed about affordable housing policies and apply this knowledge to support clients.</p><p>• Communicate effectively with diverse populations, demonstrating empathy and cultural sensitivity.</p><p>• Monitor and report recurring issues to improve processes and customer experiences.</p><p>• Ensure compliance with organizational and industry standards in all interactions.</p>
- 2026-05-20T00:00:00Z