Add your latest resume to match with open positions.
3 results for Engineer in New Jersey
- Burlington, NJ
- onsite
- Permanent / Full Time
- 100000 - 130000 USD / Yearly
- We are looking for a ServiceNow Developer/Engineer to support and enhance a retail technology environment in Burlington, New Jersey. This role focuses on building scalable platform solutions, improving service management processes, and partnering with stakeholders to turn business needs into effective technical outcomes. The ideal candidate brings strong ServiceNow development expertise, a governance mindset, and the ability to deliver automation, reporting, and integrations that improve operational performance.<br><br>Responsibilities:<br>• Design, develop, and maintain ServiceNow solutions across forms, lists, client interfaces, and core platform configurations to support enterprise needs.<br>• Create and enhance custom functionality using JavaScript and ServiceNow tools such as Business Rules, Script Includes, Client Scripts, GlideRecord, and GlideAjax.<br>• Build and optimize automated workflows through Flow Designer, orchestration capabilities, and legacy workflow components where needed.<br>• Define and uphold platform governance standards for development practices, access controls, data quality, and long-term maintainability.<br>• Partner with business users and technical teams to gather requirements, translate objectives into platform designs, and deliver practical solutions.<br>• Develop and support integrations with external systems and services, including cloud and identity platforms, to ensure reliable data exchange.<br>• Produce status updates, risk summaries, and issue reporting for leadership and stakeholders throughout project and operational work.<br>• Establish and refine service management processes, including SLAs, escalation models, communication templates, and continual improvement initiatives.<br>• Create dashboards, reporting views, and performance analytics that track service trends, operational health, and key platform metrics.<br>• Oversee platform maintenance activities such as environment health reviews, upgrades, security-related checks, and overall system hygiene.
- 2026-08-05T00:00:00Z
- River Edge, NJ
- onsite
- Permanent / Full Time
- 75000 - 90000 USD / Yearly
- <p>We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measurable business results.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Create and refine contact center routing frameworks, including queue structures, skill-based distribution, and call path logic to improve service efficiency.</p><p>• Build, test, and support CXone Studio scripts and automated workflows that streamline daily operations and reduce manual effort.</p><p>• Manage RingCentral configuration and maintain reliable integrations between telephony tools and connected business systems.</p><p>• Analyze platform data and reporting trends to identify opportunities for stronger performance across intake, pre-litigation, and related functions.</p><p>• Develop and optimize outbound dialing strategies and campaign settings to improve reach, responsiveness, and conversion outcomes.</p><p>• Introduce AI-driven features and process automation that increase team productivity and accelerate response times.</p><p>• Partner with operational leaders and frontline users to deliver training, promote adoption, and ensure effective use of contact center tools.</p><p>• Continuously assess system performance and implement enhancements that improve scalability, reliability, and user experience.</p>
- 2026-08-19T00:00:00Z
- Camden, NJ
- onsite
- Permanent / Full Time
- 130000 - 140000 USD / Yearly
- <p>We are looking for an experienced Lead Software Engineer to guide the design, enhancement, and support of warehouse management solutions. This role partners closely with operations, technology teams, and external partners to turn business goals into reliable system capabilities that improve warehouse performance. The ideal candidate brings deep Manhattan WMS expertise, strong technical leadership, and a practical understanding of supply chain processes in a production environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the architecture, configuration, and ongoing support of Manhattan WMS solutions across core warehouse functions.</p><p>• Translate operational needs into business, functional, and technical documentation that supports development and delivery efforts.</p><p>• Work closely with warehouse stakeholders to define system changes that align application capabilities with day-to-day business processes.</p><p>• Build, maintain, and troubleshoot integrations between WMS, transportation platforms, enterprise applications, and related downstream systems.</p><p>• Create and enhance reports, queries, and data outputs to address reporting needs and support business decision-making.</p><p>• Investigate production issues, coordinate resolution activities across teams, and participate in rotating on-call support for continuous operations.</p><p>• Support application upgrades, implementations, and testing activities, including validation planning and execution.</p><p>• Collaborate with project managers, developers, vendors, and cross-functional teams to prioritize work, define schedules, and deliver solutions.</p><p>• Mentor entry-level team members, share system knowledge, and provide training on new features, enhancements, and software updates.</p><p>• Review development practices and recommend improvements that strengthen software quality, efficiency, and long-term supportability.</p>
- 2026-08-19T00:00:00Z