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12 results for Call Center Manager in New Jersey

Account Manager

Woodbridge, NJ
onsite
Temporary / Contract
25.00 - 28.00 USD / Hourly
We are looking for an Account Manager to support a portfolio of business clients in a hybrid work environment. This is a Long-term Contract position with the potential to convert to a permanent role, focused on strengthening client relationships, coordinating service execution, and helping customers meet environmental and compliance-related obligations. The ideal candidate brings a strong background in account management, confidence working with data and reporting, and the ability to communicate clearly across client and internal teams. Responsibilities:• Oversee a broad group of client accounts, ensuring services are delivered accurately, contracts are administered properly, and billing activities remain on track.• Partner with cross-functional teams including sales, operations, compliance, and business development to align deliverables with client expectations and organizational objectives.• Develop a working understanding of each client’s industry, regulatory responsibilities, and sustainability-related requirements in order to provide informed account support.• Coordinate the collection, validation, and reporting of client information to support compliance submissions, financial processing, and audit readiness.• Examine client data workflows and reporting practices to identify gaps, improve accuracy, and support reliable documentation.• Maintain consistent communication with customers to address questions, resolve concerns, and build long-term business relationships based on trust and responsiveness.• Guide clients through program requirements by offering training, practical support, and clear explanations of compliance expectations.• Respond promptly to service issues and incoming requests, escalating time-sensitive matters when needed to protect client satisfaction and retention.• Recommend process improvements and identify opportunities to broaden service support in ways that add value for clients.
2026-06-01T13:04:58Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-07T13:28:45Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey in a contract-to-permanent capacity. This role supports domestic and international customers while serving as a key point of contact for distributors, dental professionals, commercial accounts, and internal sales and marketing partners. The ideal candidate brings strong order management skills, clear communication, and the ability to keep customer requests, documentation, and follow-up activities organized in a fast-paced environment. Responsibilities: • Manage customer orders from receipt through completion, ensuring accurate entry, timely updates, and smooth coordination with internal teams. • Prepare pricing quotes and specialized invoices, including documentation needed for both domestic and international transactions. • Coordinate export and shipping paperwork for overseas orders, including freight-related details and required shipment reference numbers. • Respond to incoming calls and inquiries regarding order progress, product details, and customer account needs with professionalism and urgency. • Process returns, credits, and complaint-related records while ensuring supporting documentation is completed and submitted correctly. • Establish and maintain dealer records, distribute dealer application materials, and support account setup activities. • Generate routine reports, organize files, and maintain records that support customer service and sales operations. • Partner with sales operations to research pricing issues and assist with customer communications related to annual price updates. • Build positive relationships with customers and help onboard new team members through training support as needed.
2026-06-05T14:43:54Z

Maintenance Lead

Woodbridge, NJ
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
55,000 - 60,000 benefits:<ul><li>dental</li><li>vision</li><li>medical</li><li>paid time off</li><li>paid holidays</li></ul>Responsibilities:<ul><li>Supervise and mentor maintenance staff, assigning daily tasks and priorities.</li><li>Must live on property.</li><li>On call every other weekend. </li><li>Perform and oversee routine maintenance, troubleshooting, and repairs on equipment and facilities.</li><li>Develop and execute preventative maintenance schedules.</li><li>Ensure compliance with safety regulations, company policies, and OSHA standards.</li><li>Coordinate with vendors and contractors for specialized repairs and services.</li><li>Maintain accurate records of maintenance activities, repairs, and inventory.</li><li>Monitor equipment performance and recommend improvements or upgrades.</li><li>Respond quickly to emergency maintenance issues to minimize downtime.</li><li>Assist with budgeting, parts ordering, and inventory management.</li></ul>
2026-05-08T13:58:49Z

Director of Forensics & Litigation

Woodbridge, NJ
onsite
Permanent / Full Time
190000.00 - 200000.00 USD / Yearly
190,000 - 200,000 benefits include:<ul><li>dental</li><li>vision</li><li>health insurance</li><li>paid time off</li><li>paid holidays</li></ul>Are you an experienced CPA with a proven track record in matrimonial engagements, business valuations, and litigation support? Our client a well-established regional CPA firm in Central New Jersey is seeking a Director of Forensics & Litigation to lead and grow this critical practice area.Key Responsibilities:<ul><li>Oversee and manage forensic accounting and litigation support engagements.</li><li>Provide expert analysis and testimony in matrimonial and business valuation cases.</li><li>Supervise and mentor a team of professionals, ensuring high-quality deliverables.</li><li>Collaborate with attorneys, clients, and internal teams to drive successful outcomes.</li></ul>Advantages to joining the firm:<ul><li>Opportunity to lead a growing practice within a respected regional firm.</li><li>Clear path to partnership for the right candidate.</li><li>Competitive compensation and benefits package.</li></ul>To apply email a resume in a Word format to Robert Half. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity in total confidence.
2026-06-05T13:18:50Z

DevOps Engineer

Princeton, NJ
onsite
Permanent / Full Time
180000.00 - 200000.00 USD / Yearly
We are looking for a DevOps Engineer to support the delivery, reliability, and security of mission-critical platforms in Princeton, New Jersey. This role focuses on building and sustaining containerized environments, improving deployment processes, and strengthening operational visibility across distributed systems. The ideal candidate brings strong infrastructure automation experience and can work effectively with engineering and support teams to maintain stable, scalable services. Responsibilities: • Design, implement, and maintain resilient container-based platforms using Kubernetes and OpenShift across cloud, data center, and edge environments. • Manage application deployment, configuration, patching, and ongoing lifecycle support for distributed systems operating in both connected and restricted networks. • Develop and optimize monitoring solutions with Prometheus and Grafana, including dashboards, alerts, and service health indicators that improve incident response. • Install and validate software releases in development and test environments, support regression testing, and coordinate production rollouts with minimal service disruption. • Build and scale containerized services with Docker and Kubernetes to support enterprise and edge-ready architectures. • Configure and support identity and access integrations with enterprise authentication platforms such as Microsoft Entra ID and related infrastructure services. • Investigate user-reported issues through ticketing workflows, document resolutions, and maintain operational runbooks and knowledge resources. • Partner with analysts, engineers, and technical stakeholders to convert operational needs into deployable solutions and feed production issues back into product improvements. • Apply DevSecOps practices including vulnerability remediation, image hardening, secrets handling, and support for secure compliance-oriented environments. • Participate in after-hours support and on-call rotations to address outages, performance issues, and other high-priority production events.
2026-05-19T15:33:50Z

Office Manager

Trenton, NJ
onsite
Temporary / Contract
25.00 - 26.00 USD / Hourly
We are looking for a highly organized Office Manager to support daily business operations and oversee key administrative and HR-related activities. This is a Contract position suited for someone who can create an efficient office environment while balancing front-desk coordination, employee support, and vendor communication. The ideal candidate brings strong judgment, attention to detail, and the ability to manage multiple priorities in a structured setting. Responsibilities: • Oversee day-to-day office operations to maintain an organized, productive, and well-supported workplace. • Coordinate front desk and reception activities, including greeting visitors and directing inquiries in a courteous manner. • Monitor inventory levels for workplace materials and arrange timely purchasing of office supplies as needed. • Support hiring efforts by coordinating full-cycle recruiting activities such as scheduling, candidate communication, and related administrative tasks. • Facilitate onboarding for new hires by preparing documentation, coordinating orientation steps, and ensuring a smooth start. • Assist with employee benefits administration by handling records, responding to routine questions, and supporting enrollment processes. • Build and maintain effective relationships with external vendors to help ensure reliable office services and supply delivery. • Maintain accurate administrative and HR records while supporting general office procedures and employee-facing needs.
2026-05-06T15:23:41Z

Human Resources (HR) Assistant

Parsippany, NJ
onsite
Temporary / Contract
17.41 - 20.16 USD / Hourly
Key Responsibilities<ul><li>Support and strengthen relationships with target universities and other strategic campuses, including career centers, faculty, research labs, and student organizations, with a focus on programs related to AI, data science, and embodied intelligence.</li><li>Help maintain consistent engagement with partner schools through campus visits, meetings, events, and collaborative initiatives that support long-term university partnerships.</li><li>Track and report on campus outreach activities, event outcomes, and partnership progress to support ongoing early talent and university recruiting strategies.</li><li>Support early talent recruiting initiatives for AI-related internship and full-time hiring programs.</li><li>Plan, coordinate, and help execute campus and early career recruiting events, including information sessions, tech talks, hackathons, research showcases, career fairs, and virtual programs.</li><li>Manage event logistics end to end, including scheduling, registration, preparation of materials, speaker coordination, and on-site or virtual event support.</li><li>Represent the company at campus recruiting events, career fairs, and community networking opportunities to build brand awareness and connect with emerging talent.</li><li>Serve as a key point of contact for students and early career candidates, providing timely, professional, and engaging communication before, during, and after recruiting events.</li><li>Assist recruiters with early career hiring activities, including resume review, interview scheduling, candidate tracking, and offer coordination.</li><li>Help deliver a high-quality and consistent candidate experience through clear, responsive, and transparent communication throughout the recruiting process.</li><li>Partner closely with the AI Research Center HR Business Partner, recruiters, hiring managers, and global teams to support smooth execution of early talent programs and hiring efforts.</li><li>Maintain accurate and current candidate, event, and program information within the applicant tracking system.</li><li>Communicate effectively in both English and Mandarin, with the ability to engage Mandarin-speaking students, candidates, university stakeholders, and community partners.</li><li>Support recruiting efforts that may involve Mandarin-speaking talent pipelines, university programs, and events where bilingual communication is preferred or required.</li></ul>
2026-05-26T14:48:47Z

Director IT Service Delivery

Burlington, NJ
onsite
Permanent / Full Time
130000.00 - 180000.00 USD / Yearly
We are looking for an experienced Director IT Service Delivery to lead enterprise support operations for a large retail organization in Burlington, New Jersey. This role will oversee service delivery strategy, end-user support performance, and operational excellence across a complex, multi-location environment. The ideal candidate brings deep leadership experience in large-scale IT operations, a strong command of service management practices, and the ability to drive reliable support outcomes in a fast-moving business setting. Responsibilities: • Lead IT service delivery operations across distributed locations, ensuring consistent support quality, strong responsiveness, and dependable end-user service. • Direct service desk, command center, and 24/7 operational teams while building clear processes, accountability, and performance expectations. • Act as the senior escalation point during critical incidents, coordinating rapid response efforts to restore services and reduce business disruption. • Shape and improve service management practices covering incidents, problems, changes, and service requests to strengthen operational maturity. • Oversee the ServiceNow platform roadmap as a business and operational owner, partnering with technical teams to deliver enhancements and improve workflow effectiveness. • Manage external service providers, offshore teams, and strategic partners to meet service levels, maintain delivery commitments, and support business objectives. • Establish and monitor KPIs, dashboards, and service metrics to identify trends, improve performance, and support continuous process refinement. • Partner with business leaders and internal technology teams to align operational support strategies with company priorities, including readiness planning for peak retail periods and change blackout windows.
2026-05-19T16:28:46Z

Project Manager

Woodbridge, NJ
onsite
Permanent / Full Time
95000.00 - 130000.00 USD / Yearly
We are looking for an experienced Project Manager to lead commercial construction initiatives in Woodbridge, New Jersey, with a strong focus on tenant improvement and interior build-out work. This position oversees each phase of the project, from early planning and budgeting through final delivery, while partnering with clients, design teams, and trade partners to keep work moving efficiently. The ideal candidate brings sound construction knowledge, strong coordination skills, and the ability to balance schedule, cost, quality, and compliance requirements across multiple active projects. Responsibilities:• Direct commercial construction projects from initial planning and pricing through completion and closeout.• Prepare project cost projections, monitor budgets, and review expenditures to maintain financial control throughout the build.• Organize the work of subcontractors, suppliers, and service partners to support schedule commitments and site readiness.• Supervise field activities across key building trades such as general construction, electrical, fire protection, plumbing, and related specialty scopes.• Collaborate with architects and clients to refine plans, resolve drawing issues, and support successful execution in the field.• Manage permit submissions, inspection coordination, technical documentation, and required regulatory approvals for each project.• Provide clear progress updates to clients and internal stakeholders, highlighting milestones, risks, and next steps.• Support facility-related capital projects, including improvements involving roofing, paving, and major equipment or system replacement work.
2026-05-18T14:24:06Z

Office Manager

Bridgewater, NJ
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for an experienced Office Manager to support daily operations and lead essential administrative and human resources functions for a growing organization in Somerset/Hunterdon County area. This position blends office leadership, benefits administration, payroll coordination, and employee support to help maintain an efficient and compliant workplace. The ideal candidate brings strong organizational skills, confidence managing multiple priorities, and a practical approach to improving processes through technology. Responsibilities:• Lead day-to-day office operations while providing guidance and oversight to an on-site administrative team.• Coordinate the full employee lifecycle, including new employee setup, departures, and related documentation.• Develop and maintain workplace policies, employee handbook materials, and HR procedures that align with company standards and regulatory requirements.• Support recruitment efforts by assisting with candidate screening, interview coordination, and related activities.• Administer employee benefits programs and serve as a point of contact for benefit-related questions and enrollment needs.• Provide payroll support by reviewing and entering employee time records for processing and submitting information to the appropriate team for final approval.• Manage expense reporting activities and help ensure timely, accurate recordkeeping.• Monitor office and operational inventory levels, placing orders and maintaining adequate supplies as needed.• Identify and implement technology-driven improvements that streamline administrative workflows and increase efficiency.
2026-06-02T21:48:47Z

Administrative Assistant

Parsippany, NJ
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are seeking a highly organized and dependable Office Administrator to support the day-to-day operations of a fast-paced office environment. This individual will play a key role in ensuring the office runs efficiently by providing administrative, operational, and clerical support to leadership and internal teams. Responsibilities:• Manage daily office operations, including calendars, scheduling, and meeting coordination• Serve as the first point of contact for phone calls, emails, and visitors, maintaining a professional and responsive presence• Maintain and organize office records, files, and documentation (both electronic and physical)• Coordinate meetings, prepare materials, and assist with internal communications• Order and manage office supplies, vendor relationships, and general facility needs• Assist with basic accounting tasks such as invoice tracking, expense reporting, and data entry• Support onboarding and administrative HR functions as needed (new hire paperwork, employee records, etc.)• Coordinate travel arrangements, event logistics, and team activities• Assist with special projects and provide general administrative support to leadership
2026-05-14T19:14:10Z