<p>We are looking for a motivated Customer Service Supervisor to lead a dynamic team. This role offers an exciting opportunity to oversee customer service operations while ensuring exceptional service quality and efficiency. You will play a pivotal role in managing workflows, resolving inquiries, and driving process improvements. This position offers a competitive salary between $70,000 and $80,000. The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>Responsibilities:</p><p>• Oversee daily workflow and ensure customer service operations are running smoothly.</p><p>• Approve expedited shipping for replacements and warranty claims as necessary.</p><p>• Process order cancellations and warranty replacement orders using internal systems.</p><p>• Address and resolve representative inquiries to support issue resolution.</p><p>• Review and release orders placed on hold to maintain efficient processing.</p><p>• Create and process accounting-related documents for wholesale, dropship, and marketplace accounts.</p><p>• Identify and correct errors in orders, including line, header, and address discrepancies.</p><p>• Monitor queues and track inbound call volumes to optimize team responsiveness.</p><p>• Approve partial refunds and ensure proper documentation is maintained.</p>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p>The salary for this position is 100,000 - 110,000. The benefits include paid time off, health insurance and holidays.</p><p><br></p><p>A growing CPA firm in the Edison area is seeking a Senior Tax Accountant with experience in high net worth and partnership tax in a quality CPA firm. This position offers an opportunity to work at home or several days a week in the office. The successful candidate should be able to commute to Edison several times a month. Responsibilities include extensive high net worth, corporate, and partnership tax preparation and planning on a national level. The ability to prepare financial statements is also required. Experience in a local to midsize CPA firm is also preferred. The firm also offers an excellent compensation and benefits package. To be considered please send your resume as a Word attachment. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.</p>
<p>We are looking for an organized and detail-oriented Administrative Coordinator to join our team in Princeton, New Jersey. In this short term Contract position, you will play a vital role in supporting daily operations and ensuring smooth workflow within the organization. This role is ideal for someone with strong administrative skills and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Manage and coordinate schedules, appointments, and meetings to optimize time management.</p><p>• Handle inbound calls professionally, ensuring inquiries are addressed or redirected efficiently.</p><p>• Provide administrative support for benefits-related processes, ensuring timely and accurate documentation.</p><p>• Maintain and organize records, files, and documentation to ensure accessibility and compliance.</p><p>• Collaborate with team members to streamline workflows and improve operational efficiency.</p><p>• Assist in preparing reports as required.</p><p>• Serve as a point of contact for internal and external communications, ensuring clear and effective exchanges.</p><p>• Support onboarding processes for new hires, including scheduling and documentation.</p><p>• Ensure adherence to organizational policies and procedures in all administrative tasks.</p>
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
<p>We are looking for an Administrative Assistant to join a non-profit organization. This is a contract position requiring on-site work, with responsibilities focused on supporting clients and ensuring efficient administrative operations. The ideal candidate will be bilingual in English and Spanish and possess excellent organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service to clients by addressing inquiries and ensuring a welcoming experience.</p><p>• Assist with the client intake process, including gathering relevant information and documentation.</p><p>• Obtain and manage medical records from clients as part of case preparation.</p><p>• Help clients with completing applications for Social Security disability benefits.</p><p>• Answer inbound and outbound calls, addressing client needs and scheduling appointments.</p><p>• Maintain accurate records through data entry and document management.</p><p>• Coordinate and manage email correspondence in a timely and organized manner.</p><p>• Use Microsoft Office tools, including Word, Excel, Outlook, and PowerPoint, for various administrative tasks.</p><p>• Ensure schedules are organized and appointments are confirmed for clients and staff.</p>
<p>We are looking for a skilled Business Analyst to join our team. This Contract-to-permanent position offers an exciting opportunity to work closely with leadership in developing effective sales and marketing programs while driving operational excellence. The role requires strong analytical capabilities, excellent communication skills, and a collaborative approach to delivering impactful business solutions.</p><p><br></p><p>Responsibilities:</p><p>• Partner with leadership to translate sales and marketing strategies into actionable plans and programs.</p><p>• Design and maintain process documentation, workflows, and reporting dashboards for sales operations, including lead management and pipeline tracking.</p><p>• Conduct data analysis on market trends and client behavior to identify opportunities for growth and improvement.</p><p>• Develop sales playbooks, partner scorecards, and tools to monitor performance metrics effectively.</p><p>• Define and implement key performance indicators (KPIs) and reporting frameworks for leadership decision-making.</p><p>• Collaborate with marketing teams to align campaigns, messaging, and resources with sales objectives.</p><p>• Gather business requirements and coordinate with technical teams to support CRM, PSA, and marketing automation tool integrations.</p><p>• Prepare comprehensive presentations and documentation for internal stakeholders, partners, and clients</p>
<ul><li><strong>Position: Event Planner (Contract)</strong></li><li><strong>Location: 383 MADISON AVE, NEW YORK, New York, NEW YORK, 10179-0001, United States</strong></li><li><strong>Type: ONSITE (100%)</strong></li><li><strong>Hourly Pay: $30-$34 per hour </strong></li><li><strong>Experience Required: 6+ years of previous hospitality and/or event management experience</strong></li></ul><p> </p><p><strong>Job Description: </strong></p><ul><li>Ability to plan events that can range from 10 to 500 people with various degrees of complexity. </li><li>Monitor/manage the project including creation of project plans and budgets prepare manage reconcile. </li><li>Ability to lead team working on an event and direct many facets at one time. </li><li>Collaborate and interact effectively with Firms senior management middle management and customers. </li><li>Provide strategic input and recommendations to business group on event development. </li><li>Maintain partnering relationships with internal business partners such as Food Services Conference - Services Audio Visual Security and Facilities. </li><li>Manage all aspects of events including but not limited to: internal consulting concept proposal development site selection via RFP process vendor negotiation contract administration including controlling risks associated with attrition and cancellation hotel management air/ground travel total logistics coordination menus setup decor audio visual creative writing for invitation input on graphic design and website development printing registration management coordination of speakers giveaways entertainment activities and travel staff. </li></ul><p> </p><p><strong>Role and Responsibilities: </strong></p><ul><li>Manage reception desk essential functions, greeting and directing clients, answering telephone calls, promptly returning emails, etc.</li><li>Submit facilities requests as directed by Planner; walk and inspect conference room setups</li><li>Support Event Managers with high level meetings; and stretch assignments as needed</li><li>Build working relationships with fellow colleagues, porters, audio visual and catering teams</li><li>Manage space issues, escalate unresolved issues to the Lead Planner</li><li>Adhere to standards of operations established for Conference Center</li><li>Join planner on pre and post con calls, aiding data entry</li><li>Check rooms making sure catering, audio visual and room sets match BEO</li></ul>
We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations.<br><br>Responsibilities:<br><br>• Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely resolution of issues.<br>• Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365.<br>• Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations.<br>• Implement and manage email security measures such as SPF, DKIM, and DMARC for reliable email delivery.<br>• Utilize Microsoft Intune for device provisioning and policy enforcement.<br>• Troubleshoot hardware and software issues involving PCs, laptops, printers, and software installations.<br>• Foster client relationships by providing detail oriented, friendly support and training.<br>• Maintain detailed service tickets and IT documentation using ITSM tools.<br>• Assist with IT projects, including hardware installations, network setups, software migrations, and cloud deployments.<br>• Proactively identify and resolve potential IT problems before they escalate.
Our client is seeking a dedicated Facilities Coordinator to join their team on a contract basis. If you’re an organized, customer-focused detail oriented with strong administrative skills, this could be the perfect opportunity for you! In this role, you will provide front desk support and administrative assistance to ensure the smooth daily operations of the organization. Strong interpersonal communication and a proactive approach to customer service are essential to excel in this position. Responsibilities: Overseeing front desk activities, including welcoming visitors and addressing inquiries with accuracy and attention to detail. Managing a multi-line phone system, routing calls efficiently. Maintaining organized records and files to ensure accessibility and orderliness. Coordinating communications with staff and external parties to support seamless operations. Performing data entry tasks accurately and efficiently. Utilizing Microsoft Office applications (Excel, Outlook, Word) to execute administrative duties. Providing concierge services and offering assistance to visitors and employees as required. Supporting security protocols by monitoring facility access and ensuring compliance. Delivering exceptional customer service to resolve issues and address concerns promptly. Assisting with additional administrative tasks as assigned by management. Qualifications & Skills: Proven experience in a front desk or similar administrative role preferred. Strong working knowledge of Microsoft Office Suite (Excel, Outlook, Word). Exceptional organizational and multitasking abilities. Excellent communication skills, both written and verbal. Friendly and proactive approach to customer service with an aptitude for problem-solving.
<p>As Office Manager, you will be responsible for ensuring smooth day-to-day operations, supervising administrative support staff, and maintaining an organized and professional workplace. You’ll be the go-to person for coordinating office logistics, improving workflows, and ensuring the team has the resources and structure needed to succeed. </p><p><br></p><p>The office manager will need to have prior experience as a paralegal/legal assistant and should feel comfortable jumping in and covering for paralegals when they are out of office. </p><p><br></p><p><br></p><p>• This position is based in New York City and will manage the Northeast Region Offices (Connecticut, Massachusetts, New Jersey, New York, and Philadelphia)</p><p>• Reports directly to and supports Senior Director of Administrative & Legal Services, Northeast Regional Managing Partner, and Office Managing Partners</p><p>• Oversees support staff located in the Northeast Regional Offices</p><p>• Oversees and assists with day-to-day operations in Northeast Regional Offices</p><p>• Assists with implementing new policies and procedures in the Northeast Regional Offices</p><p>• Assists with onboarding of all team members in the Northeast Regional Offices</p><p>• Assists with hiring of support staff for the Northeast Regional Offices</p><p>• Assists with training of support staff for the Northeast Regional Offices</p><p>• Assists with coverage of assignments as needed by the legal teams, which includes but is not limited to the filing of legal documents with the courts or formatting documents to send out</p><p>• Attends meetings regularly with Senior Director of Administrative & Legal Services and Northeast Regional Office Managing Partners</p><p>• Plans and coordinates events for Northeast Regional Offices</p><p>• Assists with facility management for the Northeast Regional Offices</p><p>• Assists with office moves for the Northeast Regional Offices</p><p><br></p>
We are looking for a highly organized and proactive Office Manager to oversee the daily operations of our office in New York, New York. This Contract position requires a detail-oriented individual who can efficiently manage multiple tasks and ensure the office runs smoothly. If you have a passion for creating an optimal work environment and thrive in a fast-paced setting, we encourage you to apply.<br><br>Responsibilities:<br>• Maintain a clean, organized, and welcoming office environment to support daily operations.<br>• Monitor office supplies and inventory levels, placing orders as necessary to ensure availability.<br>• Establish and manage relationships with vendors, including ShredIt, Bevi, WB Mason, Fresh Direct, and Corporate Essentials.<br>• Oversee the procurement and restocking of snacks and beverages to meet the needs of the team.<br>• Sort and distribute incoming mail and coordinate outgoing mail processes, both electronic and physical.<br>• Collaborate with building management to resolve issues related to repairs, services, or large deliveries.<br>• Handle scheduling for conference rooms, coordinate food orders for meetings, and assist with travel arrangements.<br>• Support the planning and execution of onsite and offsite meetings, ensuring all logistics are in place.
We are looking for an experienced Office Manager to oversee administrative operations and ensure the smooth functioning of office processes. This long-term contract position is based in Bridgewater, New Jersey, and involves managing employee benefits, payroll, compliance, and HR functions, as well as supporting leadership with board meeting preparations and public notices. The ideal candidate will have strong organizational and communication skills, coupled with a thorough understanding of HR regulations and administrative protocols.<br><br>Responsibilities:<br>• Manage the day-to-day operations of the administrative office, ensuring efficiency across all functions.<br>• Oversee employee benefits administration, including health insurance, pension plans, disability coverage, and tracking time off.<br>• Facilitate new employee orientations and periodically update employee manuals to reflect current policies.<br>• Process payroll accurately, including attendance tracking, tax payments, quarterly reporting, and compliance with state regulations.<br>• Handle workers’ compensation claims, accident reporting, and the maintenance of confidential personnel and medical files.<br>• Prepare materials for Board of Commissioners meetings, including agendas, minutes, and other required documentation.<br>• Coordinate employee trainings and arrange mandatory physicals.<br>• Ensure compliance with HR-related laws and regulations, maintaining accurate and organized records.<br>• Prepare bid packages and public notices in accordance with organizational procedures.<br>• Provide additional support services to the administrative office as needed, ensuring seamless operations.
