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19 results for Call Center Manager in New Jersey

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-06-25T19:18:40Z

Accounting Manager

Woodbridge, NJ
onsite
Permanent / Full Time
130000.00 - 140000.00 USD / Yearly
Benefits:<ul><li>401k</li><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid time off</li><li>Hybrid </li></ul> My client, a growing private equity service company located in Woodbridge with hybrid schedule (only 2 days in office), has an opportunity for an Accounting Manager. • This role will also handle the monthly accounting for the company’s holding company subsidiaries, which includes, but not limited to, purchase accounting (ASC 805), leases (ASC 842) and the company’s debt. • This role sits within Corporate Finance and works in close partnership with Corporate Development, business segment leadership, external advisors, and lenders. • The role requires strong analytical and execution skills, executive presence, and the ability to handle complex workstreams in high-stakes, time-sensitive environments. • Work closely with business segment leadership to evaluate revenue and cost synergies, integration risks, and execution feasibility. • Assess target financial statements (cash vs. accrual), revenue recognition, working capital dynamics, and sustainability of earnings. • Help to develop clear, decision-oriented financial diligence conclusions for senior management. • Partner with Corporate Development on pro forma modeling, valuation analysis, and deal structuring.• Own quality of earnings (QoE) processes, coordinating third-party advisors and internal stakeholders. • Assess target operating models and financial processes to inform financial integration planning. • Handle the monthly accounting for acquisition related Intangible Assets, Goodwill, acquisition related liabilities and equity transactions. • Act as a trusted finance partner to Corporate Development, Corporate Finance, and business segment leaders. • Interface with external auditors, valuation firms, lenders, and advisors on transaction-related matters. • Work with Corporate Development to prepare clear, concise materials for executive leadership and Board-level discussions. • Provide support to annual corporate audit and ability to interface with external audit team. • Key contact person for external auditors• Serve as the primary finance lead for post-acquisition financial integration, including opening balance sheet reconciliation, invoicing and billing transition, etc.
2026-07-07T15:23:40Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
21.00 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, coordinating order activity, and working closely with sales and operations teams in a fast-paced environment. The role focuses on delivering responsive service for domestic and international accounts while helping ensure accurate documentation, timely communication, and smooth daily workflow. Responsibilities: • Manage customer orders from initial entry through follow-up, ensuring information is complete and accurate. • Prepare pricing quotations and create invoices for both routine and special customer transactions. • Support international order processing by coordinating freight calculations and assembling required shipping and export paperwork. • Respond to inbound inquiries from distributors, dental offices, commercial clients, and sales representatives regarding product details, shipment progress, and order updates. • Establish and maintain customer and dealer records, including sending application materials and setting up new accounts in company systems. • Handle returns, issue appropriate credits, and document customer concerns in accordance with internal procedures. • Assist sales operations by investigating pricing differences and helping communicate annual pricing updates to customers. • Generate recurring reports, maintain organized records, and contribute to onboarding support for new team members.
2026-07-13T13:13:56Z

Manager of Services

Parsippany, NJ
onsite
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
A well-established nonprofit organization is seeking an experienced Manager of Services to provide leadership and oversight of residential and independent living programs. This individual will be responsible for ensuring high-quality service delivery, regulatory compliance, participant satisfaction, staff development, and operational excellence across multiple community-based programs.Key Responsibilities:<ul><li>Provide leadership and oversight of independent living and residential support services.</li><li>Ensure all programs operate in compliance with state regulations, agency policies, and individual service plans.</li><li>Oversee participant admissions, transitions, and ongoing service delivery.</li><li>Manage and develop a team of managers and direct support professionals.</li><li>Ensure staffing levels appropriately support participant needs and program requirements.</li><li>Foster positive relationships with families, guardians, support coordinators, and external stakeholders.</li><li>Collaborate with internal departments, including Human Resources, Facilities, Transportation, and Information Technology, to support program operations.</li><li>Monitor program performance, documentation, reporting, and quality assurance initiatives.</li><li>Participate in audits, inspections, and corrective action planning as needed.</li><li>Oversee budget-related activities, financial transactions, and operational reporting.</li><li>Provide leadership during emergency and crisis situations, including participation in an on-call rotation.</li></ul>
2026-07-16T20:28:48Z

Maintenance Technician

Princeton, NJ
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are looking for a Maintenance Technician to support the upkeep and readiness of a residential community in Princeton, New Jersey. This role focuses on completing day-to-day repairs, preparing vacant units for new occupancy, and helping maintain a safe, clean, and well-functioning environment for residents. The ideal candidate brings hands-on maintenance experience, strong attention to detail, and the ability to respond effectively to routine and urgent service needs. 8:30-5, M-F Responsibilities:<ul><li>Handle assigned maintenance requests by evaluating issues, determining solutions, and completing repairs with team lead support when needed.</li><li>Perform general building upkeep, including basic carpentry, painting, drywall repair, lock work, and minor non-licensed plumbing/electrical tasks.</li><li>Prepare vacant units for move-in by fixing damage and replacing necessary items.</li><li>Assist with preventive maintenance to maintain systems and minimize future repairs.</li><li>Keep the property clean and presentable by removing debris, managing recyclables, and supporting trash disposal.</li><li>Organize tools, equipment, and materials while assisting with inventory tracking and storage.</li><li>Maintain accurate records of work orders, purchases, and approved equipment.</li><li>Take part in the on-call rotation and respond to maintenance emergencies as required.</li><li>Safely use hand tools, deliver resident notices, and move small tools or equipment between work areas.</li></ul>
2026-07-13T14:33:38Z

Account Manager

Woodbridge, NJ
onsite
Temporary / Contract
38.00 - 44.00 USD / Hourly
We are looking for an Account Manager to support a broad portfolio of business clients. This Long-term Contract position focuses on strengthening client partnerships, guiding compliance-related account activity, and ensuring dependable service execution across contracts, billing, reporting, and account support. The role works closely with cross-functional teams and is well suited to someone who combines relationship management skills with strong attention to data, communication, and service quality. Responsibilities:• Oversee a high-volume group of client accounts, keeping contract activity, invoicing, and service coordination organized and aligned with client expectations.• Partner with teams across sales, operations, compliance, and business development to deliver responsive account support and consistent service outcomes.• Build an understanding of each client’s business environment and applicable environmental or regulatory obligations to provide informed guidance.• Support the collection, validation, and submission of account-related data to help maintain accurate reporting and timely processing.• Examine client reporting practices and account workflows to identify gaps, improve accuracy, and prepare for audit-related needs.• Maintain ongoing communication with customers, resolve questions proactively, and strengthen long-term business relationships through reliable service.• Lead client education efforts by explaining program requirements, compliance expectations, and reporting procedures in a clear and practical way.• Address service concerns with urgency, escalate critical issues when needed, and help preserve client satisfaction and retention.• Recommend process improvements and identify opportunities to broaden service support based on client goals and operational needs.
2026-07-14T15:13:41Z

Customer Service Representative

Monmouth Junction, NJ
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date. Responsibilities: • Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries. • Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution. • Enter customer orders accurately into internal systems while verifying product, quantity, and account information. • Review and process purchase order details to ensure requests are recorded correctly and routed without delays. • Investigate customer concerns and work toward practical resolutions that align with service expectations. • Maintain clear records of interactions, updates, and order activity to support smooth communication and tracking. • Coordinate with internal teams when necessary to address order questions, service issues, or account-related matters.
2026-07-02T17:30:09Z

Property Administrator

Woodbridge, NJ
remote
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Property Administrator to support day-to-day administrative operations for a property management team. This Long-term Contract position is ideal for someone who is organized, service-focused, and comfortable coordinating office activities, tenant communication, and financial documentation. The role requires strong follow-through, effective communication, and the ability to manage multiple priorities while maintaining accuracy and compliance with established procedures. Responsibilities:• Coordinate daily administrative support for property operations, including document preparation, record maintenance, and general office organization.• Serve as a point of contact for tenants, vendors, and internal teams by handling inquiries, correspondence, and service-related follow-up in a courteous manner.• Review invoices, assist with check processing, and support purchase order administration to help maintain accurate financial records.• Maintain property files, insurance documentation, and other required records to support compliance with company policies and operational standards.• Prepare recurring reports, including monthly operational updates and budget-related documentation, for property management leadership.• Assist with scheduling meetings, travel arrangements, and special events while ensuring logistics are handled efficiently.• Create, type, and distribute business correspondence and internal communications with a high degree of accuracy and clarity.• Support annual budget preparation and other administrative processes by gathering information, tracking documents, and following established procedures
2026-07-13T16:23:53Z

Cybersecurity Operations Manager

Eatontown, NJ
remote
Temporary to Hire
80.00 - 125.00 USD / Hourly
Manager, Cybersecurity OperationsOverviewWe are seeking an experienced Manager of Cybersecurity Operations to lead and optimize enterprise security monitoring, incident response, and threat management capabilities. This individual will serve as the primary liaison between internal technology teams and an outsourced Security Operations Center (SOC) partner, ensuring the delivery of effective, scalable, and business-aligned cybersecurity services.The ideal candidate will combine strong technical security expertise with leadership, vendor management, incident response coordination, and continuous improvement of security operations programs. This is a remote, contract-to-hire position for an industry-leader in New Jersey. Key Responsibilities<ul><li>Manage the relationship with a third-party Security Operations Center (SOC) and security services providers.</li><li>Oversee daily cybersecurity operations, monitoring service delivery, alert handling, investigations, and operational performance.</li><li>Establish, track, and continuously improve security service metrics, KPIs, and SLA performance.</li><li>Lead recurring operational and strategic reviews with security partners and internal stakeholders.</li><li>Coordinate incident response activities across internal teams and external providers during cybersecurity events.</li><li>Develop and enhance incident response procedures, playbooks, and operational workflows.</li><li>Collaborate with security partners to improve threat detection, monitoring effectiveness, and response capabilities.</li><li>Drive threat hunting initiatives leveraging industry frameworks, threat intelligence, and emerging attack trends.</li><li>Support cybersecurity readiness through tabletop exercises, simulations, and operational testing.</li><li>Manage integrations between security technologies, monitoring platforms, automation tools, and service management systems.</li><li>Evaluate and optimize security operations technologies, including SIEM, SOAR, endpoint security, and vulnerability management solutions.</li><li>Partner with risk, compliance, and technology teams to ensure alignment with industry security standards and regulatory requirements.</li><li>Support third-party risk assessments and vendor security reviews.</li><li>Develop executive-level reporting and dashboards related to security operations performance, incident trends, and organizational risk.</li><li>Translate technical cybersecurity findings into actionable business recommendations for senior leadership.</li><li>Lead, mentor, and develop cybersecurity personnel while fostering a culture of continuous learning and improvement.</li><li>Contribute to special projects and strategic cybersecurity initiatives as needed.</li></ul>
2026-07-09T13:28:44Z

Customer Service & Order Processing Representative

Woodbridge, NJ
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a dependable Customer Service & Order Processing Representative to join a manufacturing organization. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, managing order details, and keeping shipments moving accurately and efficiently. The person in this role will work closely with sales, warehouse, and logistics partners to ensure timely order fulfillment while maintaining a high standard of service. Responsibilities:• Enter and manage customer orders accurately within the company’s order management system, ensuring all details are complete and up to date.• Arrange transportation for outgoing shipments and help determine the most effective routing based on delivery needs.• Partner with warehouse personnel and customers to coordinate shipping schedules, delivery updates, and order-related questions.• Investigate transit-related damage issues and submit claims documentation to support timely resolution.• Provide day-to-day assistance to the sales team and customers by responding to order inquiries and helping resolve service concerns.• Maintain organized records and complete general administrative support tasks as needed within the office.• Monitor multiple open orders at once, following through on deadlines and communicating status updates to relevant stakeholders.
2026-06-25T21:28:39Z

Director of Forensics & Litigation

Woodbridge, NJ
onsite
Permanent / Full Time
190000.00 - 200000.00 USD / Yearly
190,000 - 200,000 benefits include:<ul><li>dental</li><li>vision</li><li>health insurance</li><li>paid time off</li><li>paid holidays</li></ul>Are you an experienced CPA with a proven track record in matrimonial engagements, business valuations, and litigation support? Our client a well-established regional CPA firm in Central New Jersey is seeking a Director of Forensics & Litigation to lead and grow this critical practice area.Key Responsibilities:<ul><li>Oversee and manage forensic accounting and litigation support engagements.</li><li>Provide expert analysis and testimony in matrimonial and business valuation cases.</li><li>Supervise and mentor a team of professionals, ensuring high-quality deliverables.</li><li>Collaborate with attorneys, clients, and internal teams to drive successful outcomes.</li></ul>Advantages to joining the firm:<ul><li>Opportunity to lead a growing practice within a respected regional firm.</li><li>Clear path to partnership for the right candidate.</li><li>Competitive compensation and benefits package.</li></ul>To apply email a resume in a Word format to Robert Half. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity in total confidence.
2026-07-10T21:08:41Z

Treasury Analyst

Princeton, NJ
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
An established and growing international company headquartered in Princeton, NJ is seeking a Treasury Analyst to join its corporate finance team. This is an excellent opportunity for someone looking to build hands-on experience within a global treasury function. The Treasury Analyst will support daily treasury operations, cash management activities, and financial analysis for a dynamic, multi-entity organization. This role offers strong exposure to senior leadership and the opportunity to contribute to process improvements and strategic initiatives.Key Responsibilities<ul><li>Manage daily cash positioning, forecasting, and liquidity analysis</li><li>Assist with banking relationships, wire transfers, and treasury reporting</li><li>Analyze financial data to support decision-making and optimize cash flow</li><li>Maintain and improve treasury models, reports, and dashboards</li><li>Support month-end close activities related to treasury functions</li><li>Identify opportunities to streamline processes and enhance internal controls</li></ul>
2026-07-17T12:48:43Z

DevOps Engineer

Princeton, NJ
onsite
Permanent / Full Time
180000.00 - 200000.00 USD / Yearly
We are looking for a DevOps Engineer to support the delivery, reliability, and security of mission-critical platforms in Princeton, New Jersey. This role focuses on building and sustaining containerized environments, improving deployment processes, and strengthening operational visibility across distributed systems. The ideal candidate brings strong infrastructure automation experience and can work effectively with engineering and support teams to maintain stable, scalable services. Responsibilities: • Design, implement, and maintain resilient container-based platforms using Kubernetes and OpenShift across cloud, data center, and edge environments. • Manage application deployment, configuration, patching, and ongoing lifecycle support for distributed systems operating in both connected and restricted networks. • Develop and optimize monitoring solutions with Prometheus and Grafana, including dashboards, alerts, and service health indicators that improve incident response. • Install and validate software releases in development and test environments, support regression testing, and coordinate production rollouts with minimal service disruption. • Build and scale containerized services with Docker and Kubernetes to support enterprise and edge-ready architectures. • Configure and support identity and access integrations with enterprise authentication platforms such as Microsoft Entra ID and related infrastructure services. • Investigate user-reported issues through ticketing workflows, document resolutions, and maintain operational runbooks and knowledge resources. • Partner with analysts, engineers, and technical stakeholders to convert operational needs into deployable solutions and feed production issues back into product improvements. • Apply DevSecOps practices including vulnerability remediation, image hardening, secrets handling, and support for secure compliance-oriented environments. • Participate in after-hours support and on-call rotations to address outages, performance issues, and other high-priority production events.
2026-06-25T15:38:44Z

Office Manager

Piscataway, NJ
onsite
Temporary to Hire
28.50 - 33.00 USD / Hourly
We are looking for an Office Manager to support daily operations for a non-profit organization in New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys keeping office functions organized, ensuring smooth coordination across teams, and delivering a high level of service to staff and visitors. The role combines administrative oversight, scheduling, recordkeeping, and financial support responsibilities in a collaborative and mission-driven environment. Responsibilities: • Oversee routine office activities to help maintain an efficient and well-organized workplace environment. • Manage document storage, databases, and administrative records to ensure information remains accurate and accessible. • Create reports and assist with tracking operational data to support day-to-day decision-making and follow-up. • Coordinate appointments, service schedules, and related logistics while keeping calendars and arrangements up to date. • Support payment processing and maintain organized financial documentation, including assistance with outstanding account follow-up. • Work closely with internal teams to promote clear communication and dependable service across departments. • Respond to questions and requests with professionalism, sound judgment, and a customer-focused approach. • Assist leadership with special assignments and provide additional administrative support as business needs evolve. • Help monitor office supply levels and arrange replenishment to keep the workplace running smoothly. • Provide front-desk and reception support, including greeting visitors and directing inquiries appropriately.
2026-07-17T20:08:44Z

Medical Customer Service Rep

Jersey City, NJ
remote
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Medical Customer Service Rep to support healthcare provider engagement and medical record coordination across Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys working directly with physician offices, managing field-based outreach, and keeping record collection efforts moving efficiently. The person in this role will serve as a key link between provider locations and internal teams, helping maintain accurate documentation, strong relationships, and compliant processes within the insurance industry. Responsibilities: • Develop productive working relationships with physician practices, office administrators, and medical records staff to support ongoing record collection efforts. • Coordinate the gathering of medical documentation from healthcare providers and follow through to ensure timely receipt and completeness. • Plan and carry out in-person visits within the assigned territory to strengthen provider partnerships and address outstanding retrieval needs. • Partner with internal operational teams to troubleshoot barriers, resolve service issues, and improve the efficiency of outreach activities. • Maintain detailed activity logs, status updates, and supporting documentation to monitor progress and support accurate reporting. • Identify workflow gaps and recommend practical improvements that help standardize field operations and support scalable processes. • Uphold organizational policies and compliance expectations throughout all provider interactions and records handling activities.
2026-07-17T17:08:41Z

NICE CXone Engineer (Hybrid)

River Edge, NJ
onsite
Permanent / Full Time
75000.00 - 90000.00 USD / Yearly
We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measurable business results. Responsibilities: • Create and refine contact center routing frameworks, including queue structures, skill-based distribution, and call path logic to improve service efficiency.• Build, test, and support CXone Studio scripts and automated workflows that streamline daily operations and reduce manual effort.• Manage RingCentral configuration and maintain reliable integrations between telephony tools and connected business systems.• Analyze platform data and reporting trends to identify opportunities for stronger performance across intake, pre-litigation, and related functions.• Develop and optimize outbound dialing strategies and campaign settings to improve reach, responsiveness, and conversion outcomes.• Introduce AI-driven features and process automation that increase team productivity and accelerate response times.• Partner with operational leaders and frontline users to deliver training, promote adoption, and ensure effective use of contact center tools.• Continuously assess system performance and implement enhancements that improve scalability, reliability, and user experience.
2026-07-10T14:03:58Z

Office Manager

Fieldsboro, NJ
onsite
Temporary / Contract
28.00 - 30.00 USD / Hourly
We are looking for an organized Office Manager to support daily administrative operations and help maintain an efficient workplace. This Long-term Contract position is ideal for someone who enjoys coordinating office activities, keeping records in order, and providing dependable front-desk support. The role calls for strong attention to detail, a proactive approach to supply management, and the ability to handle a variety of administrative tasks effectively. Responsibilities: • Coordinate day-to-day office activities to ensure the workplace runs smoothly and efficiently. • Welcome visitors, manage front-desk interactions, and provide dependable receptionist support. • Monitor inventory levels for office materials and arrange timely purchasing of needed supplies. • Keep supply storage areas organized and maintain availability of essential office items. • Scan, file, and organize business documents to support accurate recordkeeping and easy retrieval. • Maintain departmental records and ensure administrative documents are updated and properly stored. • Assist with general administrative duties that support internal teams and office operations.
2026-07-02T17:30:09Z

Administrative Assistant

Randolph, NJ
onsite
Permanent / Full Time
55000.00 - 70000.00 USD / Yearly
A growing, family-owned company is seeking an organized and proactive Administrative Assistant to support daily office operations and company leadership. This is a highly visible role that offers a mix of office administration, executive support, vendor coordination, and project assistance.The ideal candidate is professional, detail-oriented, adaptable, and enjoys being the go-to person who helps keep an office running smoothly.Responsibilities<ul><li>Manage day-to-day office operations and administrative activities</li><li>Serve as the primary point of contact for vendors, service providers, and insurance brokers</li><li>Coordinate and assist with annual commercial insurance renewals and related documentation</li><li>Maintain Certificates of Insurance (COIs) and other business records</li><li>Order office supplies and oversee facility-related needs</li><li>Answer incoming calls, emails, and correspondence</li><li>Welcome visitors and provide professional front-office support</li><li>Coordinate calendars, meetings, appointments, and travel arrangements</li><li>Provide executive and personal assistant support to the Owner</li><li>Assist with company events, special projects, and operational initiatives</li><li>Maintain organized files, records, and administrative documentation</li><li>Prepare reports, track projects, and support leadership as needed</li><li>Handle confidential information with discretion and professionalism</li></ul>
2026-07-15T17:04:06Z

IT Support Specialist

Laurence Harbor, NJ
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for an IT Support Specialist to provide dependable technical assistance for end users and client environments in New Jersey. This position is ideal for someone who can work independently, contribute effectively within a team, and step into daily support work with minimal ramp-up time. The role centers on desktop and Microsoft 365 support while also assisting with security issues, basic server needs, and on-site client service when required. Responsibilities: • Deliver technical support for users both remotely and at client locations within a reasonable local travel radius. • Resolve issues involving Windows desktops, user workstations, and common operating system problems to keep employees productive. • Support Microsoft 365 environments, including account access, application troubleshooting, and day-to-day end-user assistance. • Investigate and remediate malware, virus, and other endpoint security incidents using sound troubleshooting practices. • Assist with Windows Server problem resolution and perform basic repair or support tasks when server-related issues arise. • Perform entry-level network setup and diagnostic work to identify connectivity problems and support stable infrastructure. • Use service desk tools and support platforms to document requests, manage tickets, and provide timely follow-up. • Communicate clearly with users, prioritize issues appropriately, and escalate concerns when additional expertise is needed.
2026-06-24T18:48:40Z