<p>We are looking for a Collections Specialist to join our team in Harrisburg, Pennsylvania. This position is well suited for someone who combines strong customer service skills with confidence on the phone and can manage a large portfolio of accounts in a fast-paced environment. The ideal candidate is comfortable speaking with customers about outstanding balances, maintaining a courteous approach in every interaction, and helping drive timely payment resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high-volume group of customer accounts and follow up consistently on outstanding balances.</p><p>• Place outbound calls and communicate with customers to discuss payment status, resolve past-due issues, and encourage prompt remittance.</p><p>• Review aging information and account details to identify delinquent balances and determine appropriate next steps.</p><p>• Document collection activity, customer conversations, commitments to pay, and account updates accurately in company records.</p><p>• Work with internal teams to address billing questions, reconcile account issues, and support successful payment collection.</p><p>• Provide attentive customer service while handling challenging conversations with tact, clarity, and persistence.</p><p>• Monitor assigned accounts regularly to reduce overdue balances and support overall collection performance goals.</p>
<p>We have partnered with a growing wholesale distribution company on their search for a proactive AR/Collections Specialist with account management and sales tax compliance experience. This individual will work closely with key accounts utilizing SAGE to manage accounts receivable portfolios, proactively contact customers regarding outstanding balances, monitor customer account activity, resolve payment discrepancies, prepare ACH payments, assist with month-end accounting activities, and perform administrative tasks as needed. The ideal AR/Collections Specialist is a self-starter who takes ownership of responsibilities, identifies potential issues before they escalate, and thrives in a collaborative, positive work environment.</p><p> </p><p>How you will make an impact</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Draft collection letters</p><p>· Perform payment reconciliations</p><p>· Assist with client credit inquiries</p><p>· Apply daily cash receipts</p><p>· Ad hoc projects</p>
We are looking for an eDiscovery Specialist to support legal matters by managing electronic discovery workflows and ensuring data is prepared accurately for review, search, and production. This position partners closely with attorneys and paralegals to keep matters on track, maintain defensible processes, and resolve issues that may affect deadlines. Based in Philadelphia, Pennsylvania, the role also contributes to trial readiness, user support, and continuous improvement of litigation support practices.<br><br>Responsibilities:<br>• Coordinate electronic discovery activities across active matters, from initial data intake through final production, in partnership with attorneys and legal support teams.<br>• Prepare and load case data into discovery platforms, develop targeted search strategies, and refine search parameters to improve accuracy and efficiency.<br>• Review search workflows and related outputs for quality and consistency, confirming that review protocols are executed as intended.<br>• Monitor matter schedules, communicate risks that could impact key deadlines, and help legal teams adjust plans when issues arise.<br>• Support core discovery phases such as data collection, document review, and production responses while maintaining organized records and inventories.<br>• Conduct audits and validation checks on processed data, loaded files, productions, and vendor-delivered materials to ensure completeness and reliability.<br>• Track project progress from opening through completion, maintaining documentation and status updates to support effective matter management.<br>• Handle transfers of data between litigation support applications and assist with trial preparation, including exhibit databases, presentation tools, vendor coordination, and courtroom technology setup.<br>• Deliver training and day-to-day technical assistance for litigation support applications and contribute to practical guidance that improves team workflows and consistency.