We are looking for a Systems Engineer/Network Engineer to join a client-focused team in Connecticut on a contract basis. This role is ideal for a hands-on technical specialist who can resolve infrastructure and network issues efficiently while delivering a high standard of support. The position involves working across server, network, cloud, and end-user environments, with regular communication to ensure clients stay informed and supported.<br><br>Responsibilities:<br>• Deliver responsive and detail-oriented technical support to clients, ensuring a positive service experience throughout each interaction.<br>• Investigate, prioritize, and resolve incoming support requests while managing work effectively within an active ticket queue.<br>• Administer and support business technology environments, including Windows systems, Microsoft 365, remote connectivity tools, and mobile devices.<br>• Maintain and troubleshoot network infrastructure such as routers, firewalls, switching, VLANs, ports, and access control configurations.<br>• Manage directory services and policy administration, including Active Directory, Azure Active Directory, and Group Policy settings.<br>• Support virtual server platforms and related infrastructure across VMware and Hyper-V environments.<br>• Assist with backup and disaster recovery solutions to help protect client systems and data availability.<br>• Coordinate with vendors and internal team members to address complex issues, communicate progress, and resolve escalated incidents.<br>• Record service activity, time, expenses, and technical notes accurately in ConnectWise while following the assigned daily schedule.
We are looking for an experienced Network Manager to oversee the design, implementation, and maintenance of enterprise network systems in Hartford, Connecticut. This role requires a strong leader capable of managing a high-performing team of network engineers, architects, and vendors while ensuring optimal performance and security of the organization's network infrastructure. The ideal candidate will demonstrate expertise in network architecture and administration, coupled with excellent problem-solving and communication skills.<br><br>Responsibilities:<br>• Lead the design, execution, and management of network infrastructure, including data, voice, video, and firewall services.<br>• Monitor system performance and utilization to ensure compliance and optimal functionality.<br>• Collaborate with cybersecurity and IT teams to test, integrate, and deploy network systems.<br>• Supervise firmware, hardware, and operating system upgrades while ensuring timely patch management.<br>• Develop metrics to evaluate network performance and implement necessary improvements.<br>• Oversee disaster recovery preparedness and ensure backup copies of all network components are up-to-date.<br>• Manage regular testing of network redundancy and failover circuits to maintain reliability.<br>• Negotiate contracts with vendors and ensure accurate documentation and specifications.<br>• Assign staff resources to achieve project goals and monitor risks effectively.<br>• Directly manage the network team, including hiring, training, and performance evaluations, while ensuring adherence to organizational policies.
We are looking for a skilled Systems Engineer to join our team in Manchester, Connecticut. In this role, you will play a vital part in managing, optimizing, and maintaining enterprise systems and infrastructure to ensure seamless operations. This position offers an exciting opportunity to work with advanced technologies and collaborate across IT teams to deliver reliable solutions.<br><br>Responsibilities:<br>• Administer and maintain Windows server environments, including Active Directory, Group Policy, and related systems.<br>• Deploy and manage virtual machines using VMware, ensuring efficient system performance and reliability.<br>• Monitor system performance, identify bottlenecks, and implement optimization strategies.<br>• Diagnose and resolve technical issues across Windows, Linux, and enterprise applications.<br>• Execute backup and disaster recovery procedures to safeguard critical data.<br>• Manage server hardware, including blade servers and enterprise storage solutions.<br>• Provide advanced technical support for help desk escalations and collaborate with other IT teams.<br>• Develop and enforce technical standards, procedures, and best practices for system operations.<br>• Design and implement new infrastructure technologies to improve scalability and efficiency.<br>• Maintain system security through patch management and adherence to best practices.
<p>We are seeking an experienced Systems Engineer to join our team on a long-term contract in Hartford, Connecticut. In this position, you will design, implement, and manage complex IT systems, ensuring their reliability and efficiency. The ideal candidate will possess a strong background in server management, virtualization, and cloud technologies, along with demonstrated ability to solve technical challenges and optimize system performance.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and maintain Active Directory, Azure Active Directory, and Group Policy to ensure secure and efficient access management.</p><p>• Manage Windows Server environments, including setup, monitoring, and troubleshooting.</p><p>• Implement and support virtualization solutions using VMware and Citrix technologies.</p><p>• Administer 365 Enterprise applications, including Exchange, Intune, and Defender, to enhance productivity and security.</p><p>• Develop and execute disaster recovery plans to safeguard critical systems and data.</p><p>• Perform root cause analysis to address technical issues and implement long-term solutions.</p><p>• Utilize PowerShell and Infrastructure as Code tools for automating system configurations and deployments.</p><p>• Monitor system performance using Azure Monitor and optimize costs for cloud-based services.</p><p>• Create and maintain technical documentation to provide clear guidelines for system operations.</p><p>• Collaborate with teams to ensure compliance with data governance policies.</p>
<p>We are looking for a skilled Automation Engineer to join our dynamic team in Torrington, Connecticut. In this role, you will play a pivotal part in advancing our infrastructure through automation, ensuring seamless operations and enhanced reliability. You will have the opportunity to work on cutting-edge technologies and contribute to modernizing our systems.</p>
<p>We are looking for a Compliance Security Engineer to join a growing team. You must have experience consulting multiple organizations and teams. Experience with government consulting is a major plus. You must be a US Citizen as you'll be working on some government contracts.</p><p><br></p><p>• Guide clients through achieving and maintaining compliance with frameworks such as CMMC and NIST SP 800-171 </p><p>• Conduct gap assessments and develop Plans of Action & Milestones (POA&M) </p><p>• Support audit readiness through evidence collection, documentation, and reporting </p><p>• Maintain accurate records within the organization’s Governance, Risk, and Compliance (GRC) platform </p><p>• Perform vulnerability assessments, risk analyses, and security configuration reviews </p><p>• Configure and manage security tools such as EDR, SIEM, MFA, firewalls, and VPN solutions </p><p>• Develop and maintain secure configuration baselines and automation for scalable deployments </p><p>• Participate in incident response activities, including investigation, containment, and remediation </p><p>• Create and update incident response playbooks and procedures </p><p>• Contribute to continuous improvement of incident response capabilities</p><p>• Develop and maintain security policies, standards, and procedures aligned with compliance frameworks </p><p>• Create documentation tailored to individual environments and regulatory requirements </p><p>• Communicate effectively with both technical and non-technical stakeholders </p><p>• Lead or support stakeholder meetings related to compliance, risk, and incident response </p><p><br></p><p><br></p><p>Qualifications </p><p>• Working knowledge of cybersecurity frameworks (CMMC and NIST preferred) </p><p>• Strong understanding of network infrastructure, systems, and security technologies </p><p>• Experience securing cloud environments (AWS, Azure / 365, or GCP)</p><p>• Proven troubleshooting and analytical skills in high-pressure environments </p><p>• Strong written and verbal communication skills </p><p>• Ability to manage multiple projects and priorities</p><p><br></p>
<p>We are looking for a skilled Telecommunications Specialist to join our team in New Haven, Connecticut. This position involves working within a dynamic technical call center environment, focusing on ensuring seamless communication systems and user support. As a Long-term Contract role, this opportunity offers the chance to contribute to impactful projects in the manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 technical support and troubleshooting assistance to end users within the call center environment.</p><p>• Manage provisioning tasks to ensure efficient setup and operational functionality of communication systems.</p><p>• Collaborate with business stakeholders to design and implement call flows tailored to organizational needs.</p><p>• Develop and enhance system features to optimize performance and user experience.</p><p>• Perform ongoing maintenance and support for communication platforms, including Genesys and UCCX.</p><p>• Analyze and resolve technical issues to minimize disruptions and maintain system reliability.</p><p>• Maintain accurate documentation of system configurations, processes, and troubleshooting steps.</p><p>• Support the integration and migration of users into upgraded communication platforms.</p><p>• Ensure compliance with industry standards and regulations, including ICD codes.</p><p>• Deliver exceptional service while addressing telecommunications-related inquiries and challenges.</p>
<p>Staff Software Engineer – Embedded Systems</p><p>Location: Bloomfield, CT</p><p>Work Arrangement: Onsite</p><p><br></p><p>Position Overview</p><p>We are seeking a Staff Software Engineer to lead the development of embedded software solutions for complex, safety‑critical commercial systems. This role provides technical leadership across the full embedded software lifecycle, including architecture, development, testing, automation, and field and factory tooling.</p><p>The ideal candidate brings deep expertise in embedded systems, strong leadership and mentoring capabilities, and a proven ability to translate business requirements into robust technical solutions. This position plays a key role in advancing global embedded software standards, improving reliability, security, and user experience across products.</p><p><br></p><p>Key Responsibilities</p><p>Technical Leadership & Architecture</p><ul><li>Lead implementation of the embedded software roadmap across field and factory tools.</li><li>Provide architectural guidance and drive best practices across global engineering teams.</li><li>Establish and enforce coding standards and conduct code reviews to ensure high‑quality, maintainable software.</li><li>Mentor and guide engineers to strengthen technical depth and consistency.</li></ul><p>Embedded Software Development</p><ul><li>Lead development of embedded C/C++ solutions across real‑time systems.</li><li>Support kernel, driver, BSP, bootloader, and device driver development.</li><li>Design and maintain multi‑threaded, real‑time applications using RTOS platforms.</li><li>Integrate and debug hardware interfaces including CAN, RS232/422/485, SPI, I2C, EEPROM, Flash, and timers.</li></ul><p>Testing, Automation & CI/CD</p><ul><li>Drive adoption of automated testing, simulation, and CI/CD pipelines to improve release quality and speed.</li><li>Lead regression and system‑level integration testing strategies.</li><li>Utilize advanced debugging tools (emulators, logic analyzers, JTAG/BDM, CAN analyzers, scopes).</li></ul><p>Security, UX & Field Support</p><ul><li>Lead integration of cybersecurity best practices into embedded products.</li><li>Partner with field users to improve UI/UX and reduce troubleshooting time.</li><li>Lead critical troubleshooting efforts for high‑value customers and legacy systems.</li><li>Participate in project planning, estimation, and cross‑functional resource coordination.</li></ul>
<p>We are looking for a Software Engineer will develop and maintain embedded software for commercial elevator products. This role requires strong hands‑on experience with embedded systems, real‑time software development, and close interaction with hardware. The successful candidate will work collaboratively within a team environment, remain open to guidance from senior team members, and contribute across the full software development lifecycle, from concept and design through validation and production.</p><p>This position supports both legacy elevator control systems and new product development, requiring adaptability, technical depth, and a strong commitment to safety, quality, and continuous learning.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Design, develop, and maintain embedded system software for commercial elevator control products.</p><p>· Participate in all phases of the software development lifecycle, including concept development, design, implementation, validation, deployment, and production support.</p><p>· Implement new software features and change requests using high‑level C/C++ for embedded elevator systems.</p><p>· Coordinate project activities across multiple elevator control system components, including control boards and field tools.</p><p>· Develop and execute unit and integration tests in an engineering lab environment using hardware simulators.</p><p>· Document software requirements, design specifications, test procedures, and test results.</p><p>· Perform regression testing in support of software releases and maintain existing control software through enhancements and feature expansion.</p><p>· Manage configuration control and change management while troubleshooting field issues and delivering software solutions.</p><p>· Adhere to established coding standards and actively promote peer code reviews to ensure high‑quality, maintainable software.</p><p>· Develop a deep understanding of elevator control hardware, interfaces, and system interactions.</p><p>· Collaborate with cross‑functional teams while maintaining alignment across the organization.</p><p>· Comply with company standards, including the Otis Absolutes of Safety, Ethics, and Quality.</p>