<p>We are looking for a Business Systems Analyst to support business process improvement and data-driven decision-making in Branford, Connecticut. This role focuses on analyzing system needs, reviewing business documentation, and translating operational requirements into effective technical solutions. The ideal candidate brings hands-on experience with Oracle-based environments, strong SQL and PL/SQL capabilities, and the ability to work across teams to strengthen enterprise systems.</p>
<p>We are seeking a highly skilled and motivated individual to join our client's team as a Business Systems Analyst. In this role, you will be responsible for optimizing, improving, and maintaining their ERP system, as well as analyzing and improving business processes within the company.</p><ul><li>You will be managing and creating new reports in Power BI.</li><li>Working with their ERP system to upgrade to the cloud and continuous improvement as well as integrating technology into it.</li><li>You will be working with different teams to improve their technology and ERP system.</li><li>Some general IT training for end users and technical support may be involved.</li></ul>
<p><strong>IT Vendor & Applications Analyst</strong></p><p><strong>Location:</strong> Remote (Supporting a client in Hartford, CT) </p><p><strong>Job Type:</strong> Contract (8+ Months)</p><p><strong>Hours:</strong> 40 Weekly </p><p><strong>Days: </strong>Monday- Friday </p><p><br></p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an organized and proactive IT Vendor & Applications Analyst to support a large-scale enterprise initiative involving application lifecycle management, software portfolio optimization, and vendor coordination.</p><p>This role will partner closely with business stakeholders, IT teams, vendors, procurement, finance, and other cross-functional groups to help manage application-related projects, track key milestones, drive accountability, and ensure successful execution of strategic initiatives.</p><p>The ideal candidate is highly organized, communicates effectively with both technical and non-technical teams, and is comfortable following up on action items to keep projects moving forward.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Coordinate application-related projects and technology initiatives across multiple business units</li><li>Act as a liaison between business stakeholders, IT teams, and third-party software vendors</li><li>Gather, document, and track business and technical requirements</li><li>Maintain project plans, status reports, risk logs, and action item trackers</li><li>Support software vendor management activities, including renewals, licensing reviews, contract administration, and service agreements</li><li>Review vendor proposals, statements of work, pricing models, and licensing options</li><li>Track project milestones, deliverables, dependencies, and escalation items</li><li>Assist with application onboarding, migration, enhancement, and retirement efforts</li><li>Coordinate with Legal, Procurement, Finance, and Technology teams throughout project lifecycles</li><li>Analyze data and create reports using Microsoft Excel and other business tools</li><li>Identify opportunities for process improvement, cost savings, and operational efficiency</li><li>Prepare project updates and executive-level status communications</li></ul><p><br></p><p><br></p><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in White Plains, New York. This role focuses on resolving day-to-day hardware, software, connectivity, and communication issues while helping employees stay productive across office locations. The ideal candidate brings strong desktop support experience, a practical understanding of Microsoft technologies, and the flexibility to travel as needed to support nearby sites.<br><br>Responsibilities:<br>• Deliver hands-on support for desktop, laptop, mobile device, and peripheral issues in an office environment.<br>• Diagnose and resolve problems related to Microsoft Windows, Office 365 applications, and basic user account access.<br>• Provide first-line troubleshooting for network connectivity concerns and escalate more complex infrastructure issues when appropriate.<br>• Support VoIP phone systems by identifying service interruptions, device issues, and user-level configuration problems.<br>• Assist with Active Directory tasks such as password resets, account support, and basic access-related troubleshooting.<br>• Respond to service requests in a timely manner and communicate clearly with users throughout the support process.<br>• Travel periodically to other company locations to provide onsite technical assistance and maintain consistent end-user support.<br>• Document incidents, resolutions, and recurring technical issues to support service quality and knowledge sharing.