17 Results for Customer Service Supervisor Jobs in New Cumberland, PA

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Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience. Responsibilities:• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.
2026-10-22T17:28:46Z

Accounting Manager/Supervisor

Lemoyne, PA
onsite
Permanent / Full Time
60000.00 - 72000.00 USD / Yearly
We are looking for an experienced Accounting Supervisor in Wormleysburg, PA to oversee financial operations for a construction company. This position supports a small team environment and plays a central role in maintaining accurate records, guiding financial processes, and partnering with leadership on project-related planning. The ideal candidate brings strong accounting knowledge, sound judgment, and the ability to keep multiple priorities moving in a fast-paced setting. Responsibilities:• Direct day-to-day accounting operations, establish priorities, and provide leadership that promotes accuracy and accountability across financial activities.• Partner with company leadership to support the financial oversight of large commercial construction projects, including cost tracking, budgeting support, and planning for materials and resources.• Review and organize daily financial transactions, maintain accurate classifications, and verify weekly payroll reporting for completeness and consistency.• Oversee accounts payable processes by managing vendor invoices, coordinating payments, and monitoring business expenses.• Supervise accounts receivable activities, prepare aging reports, and follow up on outstanding balances to strengthen cash flow and reduce collection risk.• Coordinate selected customer service scheduling activities to help ensure timely delivery of required services.• Administer and report on banking relationships, lines of credit, company real estate matters, and asset-related financial activities.• Assist with administration and reporting related to employee benefit programs, including profit sharing, health coverage, and corporate insurance plans.• Prepare annual budgets, support tax-ready financial documentation, and work with external CPAs on reporting and financial analysis.
2026-10-23T11:18:42Z

Credit Manager - Accounts Receivable

Wyomissing, PA
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are looking for an experienced Credit / Collections Manager to lead credit risk and receivables activities for client in the Reading, PA area. This position combines strategic oversight with day-to-day leadership, helping the business protect cash flow, strengthen customer partnerships, and support profitable growth. The role works closely with sales, finance, customer service, and leadership teams to improve decision-making, resolve account issues, and streamline the broader credit-to-cash process. Responsibilities:• Direct the full customer credit lifecycle, from onboarding reviews and limit setting to ongoing account evaluation and approval decisions.• Assess customer risk by reviewing financial performance, payment behavior, outside credit data, market conditions, and overall exposure to the business.• Track receivable aging, delinquent balances, blocked transactions, and higher-risk accounts, then take prompt action to reduce exposure.• Collaborate with commercial and operational stakeholders to make balanced credit decisions that support both risk control and customer needs.• Prepare input for bad debt reserves, write-off recommendations, audit support, and management reporting related to receivables performance.• Establish and maintain clear escalation paths, approval thresholds, and operating controls for credit risk and overdue account management.• Handle challenging collection matters and negotiate workable payment solutions while preserving long-term customer relationships.• Supervise, coach, and develop a small credit and collections team, providing guidance on complex account situations and risk assessments.• Review the end-to-end order-to-cash process to identify inefficiencies, recurring issues, and opportunities to improve standardization, automation, analytics, and AI-enabled workflows.
2026-11-02T13:58:42Z

Accounting Manager/Supervisor

Hershey, PA
onsite
Permanent / Full Time
85000.00 - 110000.00 USD / Yearly
We are looking for an experienced Accounting Manager/Supervisor to lead core accounting activities and strengthen financial operations for an organization. This role offers the opportunity to guide a team, support accurate and timely reporting, and contribute to process enhancements within a multifaceted environment. The ideal candidate brings deep accounting knowledge, strong leadership capability, and a commitment to accuracy, collaboration, and high standards. Responsibilities: • Direct daily accounting operations, ensuring general ledger activity is accurate, complete, and aligned with established standards. • Oversee month-end and year-end close processes, including review of journal entries, reconciliations, and supporting documentation. • Prepare and review financial reports to support leadership decision-making and maintain compliance with reporting requirements. • Lead audit preparation and coordinate with internal and external auditors to ensure timely and well-organized responses. • Supervise and mentor accounting staff, setting priorities, reviewing work, and fostering career development. • Identify opportunities to streamline workflows, strengthen controls, and improve the efficiency of financial processes. • Manage account reconciliation activities and resolve discrepancies through thorough analysis and follow-up. • Support accounting system optimization and contribute to financial process improvements, including work within enterprise platforms such as PeopleSoft when applicable.
2026-11-06T12:23:44Z

Office Manager

York, PA
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for an Office Manager to lead daily workplace operations and help create a safe, organized, and welcoming environment. The Office Manager will support facilities, security, onboarding, and administrative coordination across office locations while ensuring important records and business documentation are maintained with care. The role also contributes to employee engagement by helping organize workplace events and supporting internal communication across teams. Responsibilities:• Direct day-to-day office operations across multiple locations to keep workspaces functional, secure, and well maintained.• Coordinate building access, alarm systems, surveillance tools, and key control processes in partnership with property contacts and service providers.• Manage relationships with landlords, township offices, and external vendors to address permits, maintenance matters, leases, and other facility-related needs.• Support employee onboarding by preparing desks and shared spaces, leading office orientations, and explaining workplace procedures, equipment use, and safety practices.• Maintain office supplies, common areas, and inventory levels so employees have the resources needed for productive daily work.• Organize internal office moves, furniture arrangements, and workspace changes for new hires, departures, and team transitions.• Oversee records for off-site storage, licensing activities, and other administrative documents while handling sensitive information with discretion.• Contribute to employee culture initiatives by assisting with appreciation events and participating in cross-functional internal committees.
2026-10-20T18:58:53Z

Financial Planning & Analysis Manager

Denver, PA
onsite
Permanent / Full Time
110000.00 - 140000.00 USD / Yearly
We are looking for a strategic Financial Planning & Analysis Manager to support a growing organization. The FP& A Manager will shape core planning and reporting processes, turning financial and operational data into clear guidance for leadership. The role is well suited for someone who can balance detailed analysis with broader business perspective while helping build a scalable FP& A function that supports profitable growth. Responsibilities:• Direct the companywide budget cycle and produce forward-looking financial plans across the income statement, balance sheet, and cash flow statement.• Maintain monthly forecasting models that reflect business performance, operational assumptions, and changing market conditions.• Work closely with sales and operations planning partners to align financial outlooks with production, demand, and supply inputs.• Provide leadership stakeholders with meaningful analysis, scenario evaluation, and recommendations to support strategic and day-to-day decisions.• Create reporting that measures gross margin performance across products and customers to highlight trends and improvement opportunities.• Review customer rebate programs and sales commission activity to ensure accurate tracking and insightful performance analysis.• Oversee reporting related to capital spending and monitor investment activity against approved plans.• Evaluate commodity cost exposure, including copper-related impacts, and summarize potential financial effects for the business.• Prepare and update a rolling cash flow view to support liquidity planning and short-term decision-making.• Serve as the internal Power BI expert, enhancing dashboards, reporting tools, key performance metrics, and ad hoc financial analysis capabilities.
2026-10-30T11:28:43Z

Accounting Manager/Supervisor

Hershey, PA
onsite
Permanent / Full Time
110000.00 - 130000.00 USD / Yearly
We are looking for an experienced Accounting Manager/Supervisor to lead key accounting activities supporting inventory, fixed assets, and indirect tax operations in Pennsylvania. This role works closely with finance, operations, and other business partners to strengthen reporting accuracy, improve process effectiveness, and support sound financial decision-making. The ideal candidate brings strong technical accounting knowledge, leadership capability, and the ability to drive consistency across complex accounting processes. Responsibilities: • Lead the monthly close activities for inventory, fixed assets, and indirect tax accounts, ensuring reconciliations, journal entries, and supporting schedules are completed accurately and on time. • Design, implement, and maintain effective internal controls that promote compliance, reduce risk, and support reliable financial reporting. • Work with cross-functional partners to improve accounting workflows, enhance inventory reporting, and assess reserve needs related to slow-moving or obsolete stock. • Partner with operational teams to evaluate product costing, investigate manufacturing or inventory variances, and recommend improvements to inventory practices. • Provide accounting oversight for capital initiatives, including guidance on capitalization, asset tracking, and depreciation treatment. • Manage indirect tax activities by overseeing the preparation and timely submission of sales and use tax, property-related taxes, unclaimed property filings, and other applicable returns. • Monitor capital spending and support tax planning efforts through research, budgeting assistance, and coordination during government tax examinations. • Supervise, mentor, and develop accounting staff by setting expectations, offering coaching, and encouraging ongoing growth. • Support external audit engagements by preparing requested documentation, responding to auditor inquiries, and helping ensure a smooth audit process.
2026-10-08T15:28:42Z

Supply Chain Finance Manager

Leola, PA
onsite
Permanent / Full Time
140000.00 - 180000.00 USD / Yearly
We are looking for a Supply Chain Finance Manager to serve as a key financial partner to manufacturing operations for our client in the Lancaster area. This role will guide plant financial planning, cost oversight, and performance analysis while helping leaders make informed operational decisions. The ideal candidate brings strong experience in manufacturing finance, a sharp eye for cost drivers, and the ability to turn data into practical business recommendations. Responsibilities:• Lead budgeting and forecasting activities for plant operating expenses and capital investments, including ongoing reviews of financial performance against plan.• Direct product cost management by overseeing standard cost development, daily costing activities, and analysis of inventory and departmental spending trends.• Evaluate operational and financial results to uncover efficiency gains, strengthen service outcomes, and support cost-reduction initiatives through meaningful performance metrics and analytics.• Partner with manufacturing leaders, accounting teams, and other stakeholders to provide financial insight, align priorities, and support cross-functional projects.• Help maintain strong accounting practices by reinforcing policy compliance, improving control procedures, and coordinating with audit partners on risk-related matters.• Coach and develop plant accounting staff while assessing team structure and resource needs to ensure effective support for business objectives.• Safeguard financial records and documentation to support accuracy, compliance, and reliable reporting.• Contribute to business cases for capital spending and operational improvement efforts by developing sound financial analysis and recommendations.
2026-10-27T01:08:44Z

Finance Manager

York, PA
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
We are looking for an experienced Finance Manager to lead the financial operations of our industrial business in York, Pennsylvania. This position plays a central role in delivering accurate reporting, guiding financial planning, and helping leadership make informed business decisions. The ideal candidate brings strong accounting knowledge, sound business judgment, and the ability to translate financial data into practical insights that support growth and operational performance. Responsibilities:• Collaborate with operational and senior leaders to evaluate business performance and support strategic financial decisions.• Prepare and present timely financial reports, highlighting trends, risks, and key factors affecting results.• Build financial models, investment analyses, and business cases to support capital spending and special initiatives.• Direct monthly and annual close activities, ensuring complete and accurate reporting within established deadlines.• Review financial performance against plans and forecasts, identifying variances and recommending opportunities for improvement.• Lead the development of annual budgets, recurring forecasts, and longer-term financial plans.• Maintain compliance with accounting requirements, internal controls, and company financial procedures.• Coordinate support for internal and external audits and help address audit requests efficiently.• Oversee payables, receivables, collections, disbursements, and cash flow activities in partnership with treasury and operations.• Travel as needed to support business and finance priorities.
2026-10-16T20:48:49Z

Finance Manager

York, PA
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
Finance Manager/Government or Non-Profit • Lead the financial administration of a major county program with substantial annual funding responsibility, ensuring sound budget oversight and fiscal stewardship.• Develop operating approaches that align with federal and state funding rules to improve reimbursement opportunities and maximize revenue recovery.• Manage agency-wide financial reporting and client-related accounting activities, including the preparation of quarterly statements, invoices, and supporting documentation.• Build and monitor annual budgets and planning documents for both county and state needs-based funding, ensuring timely submission and accuracy.• Evaluate financial and client data to identify patterns, measure operational results, and support informed decision-making.• Establish fiscal controls, maintain compliant procedures, and oversee reconciliations between agency and county financial records.• Coordinate internal and external audits, respond to auditor requests, and prepare year-end confirmations and related financial materials.• Supervise fiscal and eligibility leadership staff, assign priorities, review work quality, and provide coaching, training, and technical guidance.• Oversee client eligibility and redetermination processes tied to grant and program funding, helping ensure accurate claiming and regulatory compliance.• Partner with agency leadership and finance stakeholders to balance workloads, support payroll-related reporting, and carry out additional operational duties as needed.
2026-11-05T13:03:59Z

Supply Chain/Finance Manager

Lititz, PA
onsite
Permanent / Full Time
110000.00 - 140000.00 USD / Yearly
The Supply Chain Finance Manager is a data-driven manufacturing finance leader responsible for accounting integrity, capital governance, forecast reliability, working capital discipline, and EBITDA protection across sourcing, procurement, freight, and supply operations. Reporting to the VP Operations Finance, this role anchors financial transparency, capex discipline, and audit-ready documentation across the supply chain. Essential Functions & Responsibilities: Maintain Growth, Profitability, and Discipline in Support of the Supply Chain<ul><li>Drive decision-making processes for procurement costs and sourcing.</li><li>Ensure timely and accurate accounting and analysis of all tariff costs and purchase price variances.</li><li>Deliver financial insights to optimize the supply chain’s use of resources and maximize profitability.</li><li>Proactively identify and mitigate cost impacts to avoid financial surprises.</li><li>Support, analysis and record inventory slow moving and obsolescence and revaluation</li><li>KPIs: Deliver budgeted Gross Profit.</li><li>Provide timely input as it relates to cost of goods sold (COGS), purchase price variances & capitalized variances, producing monthly outlooks and quarterly forecast updates.</li><li>Optimize budget processes and ensure alignment with an 18-month S& OP (Sales and Operations Planning) process.</li><li>Deliver precise and accurate Net Working Capital (NWC) forecasting, focusing on inventory, COGS, and procurement.</li><li>KPIs: Maintain high forecast accuracy (100% on key COGS elements for the next quarter) and improved transparency for the 15-month forecast.</li><li>Collaborate with the Pro-track and Tariff Projects, related to sourcing initiatives validating timing, results, and achieving savings projections.</li><li>Partner with sourcing and planning teams to ensure alignment with financial goals.</li><li>KPIs: Deliver Pro-track Project Objectives.</li><li>Oversee capital and depreciation budgets, targets, forecasts</li><li>Ensuring projects are being capitalized timing, lease accounting is following ASC 842</li><li>Collaborate on SAP system improvements to enhance operational efficiency.</li><li>KPIs: Capital depreciation is completed on time, passing all audit requirements for assets and expenses.</li></ul>
2026-10-16T11:48:41Z

Procurement Manager

Hershey, PA
onsite
Permanent / Full Time
150000.00 - 180000.00 USD / Yearly
We are looking for a Procurement Manager to lead strategic sourcing and purchasing efforts across a broad range of spend categories in Hershey, Pennsylvania. This role is responsible for strengthening supplier performance, improving cost efficiency, and supporting reliable operations through thoughtful procurement leadership. The position also works closely with senior leaders and cross-functional teams to align sourcing strategies with business objectives while advancing scalable procurement processes and reporting capabilities. Responsibilities: • Create and execute category plans that balance cost, quality, innovation, supply security, and long-term supplier value across multiple areas of spend. • Direct the full procurement lifecycle, from sourcing strategy through negotiation and contract execution, to improve value and operational effectiveness. • Evaluate market conditions and supplier capabilities to uncover opportunities, anticipate risks, and shape forward-looking sourcing plans. • Develop productive supplier relationships that support service consistency, stronger performance, and ongoing improvement initiatives. • Work closely with Legal to structure supplier agreements, refine purchasing terms, and reduce commercial, financial, and brand exposure. • Lead the design and enhancement of source-to-pay processes, ensuring workflows are efficient, compliant, and ready for scalable adoption. • Act as the functional lead for procurement-related system implementation efforts in partnership with IT and Finance, including governance, approvals, and access structure planning. • Collaborate with department leaders to convert business needs into practical procurement solutions and system requirements aligned with established best practices. • Partner with Finance and senior leadership to build reporting frameworks, interpret spend data, and provide actionable recommendations for decision-making. • Establish performance measures and drive continuous improvement efforts that strengthen procurement operations and support organizational goals.
2026-10-08T15:23:45Z

Software Engineering Manager

Enola, PA
remote
Permanent / Full Time
130000.00 - 150000.00 USD / Yearly
We are looking for a Software Engineering Manager to guide Salesforce solution delivery while staying actively involved in development work. This position partners with cross-functional teams in Enola, Pennsylvania to create secure, scalable, and high-performing applications that support business goals. The role blends technical leadership, architectural oversight, and team development to ensure reliable enterprise integrations and strong engineering practices. Responsibilities: • Lead the design, build, and ongoing enhancement of Salesforce applications using Apex, Lightning Web Components, Visualforce, and related platform tools while contributing directly to code delivery. • Direct technical strategy for Salesforce initiatives by evaluating architecture choices and aligning scalability, security, and performance with organizational priorities. • Provide hands-on leadership across the full software lifecycle, including solution design, development, testing, release coordination, and production support. • Coach and develop engineers through regular feedback, code reviews, and practical guidance that strengthens technical quality and team accountability. • Oversee integration design and support data exchange between Salesforce and connected enterprise systems to maintain consistency and operational reliability. • Work closely with product owners, analysts, administrators, and business stakeholders to turn strategic objectives into effective technical solutions. • Support Agile execution by contributing to sprint planning, backlog refinement, estimation, and delivery tracking for Salesforce development work. • Uphold coding standards, security expectations, and data governance practices across all implementations and releases. • Manage CI/CD activities and coordinate deployments across development, testing, and production environments. • Investigate complex platform issues, improve system performance, and stay current with Salesforce advancements such as Financial Services Cloud, Data 360, and MuleSoft to drive continuous improvement.
2026-11-03T16:13:37Z

Compensation & HR Systems Manager

Lancaster, PA
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
We are looking for a Compensation & HR Systems Manager to lead the strategy, oversight, and continuous enhancement of compensation, payroll, and HR systems. This role combines people leadership with technical and analytical expertise to strengthen data quality, improve reporting, and streamline core HR processes. The ideal candidate will partner across teams to build efficient, scalable solutions that support compliance, informed decision-making, and long-term organizational success. Responsibilities:• Lead the planning, administration, and ongoing improvement of compensation, payroll, and HR systems to support reliable operations and business goals.• Oversee system architecture, data governance, and process standards to maintain accurate records, strong controls, and dependable reporting.• Partner with cross-functional stakeholders to evaluate workflows, identify efficiency gaps, and implement technology-driven improvements.• Manage system integrations and automation initiatives that connect HR, payroll, compensation, and related platforms effectively.• Develop and monitor reports, dashboards, and data analyses that translate workforce information into actionable insights for leadership.• Guide compliance-focused practices by ensuring HR data processes align with internal policies and regulatory requirements.• Supervise and support team members while setting priorities, coordinating projects, and driving continuous improvement efforts.• Troubleshoot complex system and process issues, assess downstream impacts, and deliver practical solutions that enhance user experience and performance.
2026-10-30T11:28:43Z

Tax Manager - Corporate

Berks County, PA
onsite
Permanent / Full Time
125000.00 - 150000.00 USD / Yearly
We are looking for an experienced Tax Manager - Corporate to oversee complex tax matters for a privately held organization based in the Reading, Pennsylvania area. This position plays a key role in guiding partnership tax activities, advising on technical issues, and supporting business decisions with sound tax analysis. The ideal candidate brings strong expertise in partnership taxation, compliance, planning, audit support, and tax accounting within public accounting or a large multinational setting. Responsibilities:• Direct partnership tax reporting activities, including return preparation oversight, allocation approaches, partner communications, and coordination with outside tax advisors.• Act as the internal resource for partnership tax matters by providing technical guidance to business and finance stakeholders.• Analyze intricate federal and state tax questions, document conclusions, and present practical recommendations to support informed decision-making.• Develop and advance tax planning opportunities that improve the organization’s overall tax efficiency and cash tax position.• Assess the tax consequences of transactions, entity structure adjustments, and new legislative or regulatory developments.• Manage tax examinations and controversy matters by organizing responses, defending positions, and tracking critical filing and statute deadlines.• Work closely with Finance and cross-functional teams to assist with tax forecasting and evaluate the tax impact of operational initiatives.• Support tax accounting activities, including ASC 740 provision assistance and review of tax-related general ledger balances and reconciliations.• Contribute to special projects and strategic tax initiatives while identifying ways to streamline processes and improve workflow effectiveness.
2026-10-30T11:28:43Z

Recruiter

Denver, PA
onsite
Permanent / Full Time
55000.00 - 75000.00 USD / Yearly
Recruiter The Recruiter will partner closely with leaders across the organization to identify talent needs, attract suitable candidates, and deliver a well-managed recruitment experience from initial outreach through onboarding. The ideal candidate is organized, communicative, and knowledgeable about recruitment practices and employment regulations. Responsibilities:• Lead end-to-end recruitment activities for open positions, from intake discussions through offer coordination and new employee onboarding.• Partner with managers and supervisors to understand workforce plans, define role expectations, and prepare clear position profiles and selection criteria.• Create and manage job advertisements across appropriate channels to improve visibility and attract suitable applicants.• Identify talent through multiple sourcing approaches, including proactive search, networking, and pipeline development for both routine and high-volume recruitment needs.• Coordinate interviews and participate in screening and selection discussions with leaders and other key stakeholders.• Maintain recruitment practices that align with applicable federal, state, and local employment requirements as well as company guidelines.• Build and sustain productive partnerships with external staffing firms and other recruiting resources.• Represent the organization at job fairs, recruitment events, and community outreach activities to strengthen candidate engagement.• Facilitate onboarding activities to support a smooth transition into the organization.
2026-10-07T20:54:09Z

Accounts Payable

Lancaster, PA
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented Accounts Payable team member to join our team. This role supports daily financial operations by ensuring invoices, reimbursements, and vendor payments are handled accurately and on schedule. The position also provides cross-functional support across payment processing, reconciliations, and related accounting activities while maintaining strong attention to internal controls and confidentiality. Responsibilities: • Review, enter, and validate invoices, vouchers, and other approved payment documents to ensure complete and accurate processing. • Manage employee reimbursement submissions and coordinate timely disbursement in accordance with established procedures. • Process vendor payments tied to purchase orders and contracts while tracking due dates and resolving discrepancies. • Maintain and monitor contract-related purchase orders within BusinessPlus and keep records current and accurate. • Provide backup support for check printing, accounts receivable receipt processing, and purchase card administration as needed. • Assist with year-end 1099 preparation, including data review and supporting documentation. • Handle voids, wire transfers, reconciliations, and special projects assigned by the Accounts Payable Manager. • Reconcile vendor statements, identify aging balances, and escalate overdue accounts exceeding 30 days to leadership. • Respond to questions from employees and vendors, providing guidance on payment documentation and reimbursement status.
2026-10-30T11:28:43Z

17 results for Customer Service Supervisor in New Cumberland, PA