<p>We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Pittsburgh, Pennsylvania. The selected candidate will be an integral part of our team, focusing on providing technical support for hardware, software, and networking systems. The role emphasizes maintaining a high level of customer service and ensuring the smooth operation of IT services for North American end-users and executive leadership.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues to maintain optimal system performance.</p><p>• Offer desktop and remote support for Windows, Office365, Active Directory, and other enterprise applications.</p><p>• Handle the installation, configuration, and maintenance of computers, peripherals, and audio-visual equipment.</p><p>• Ensure the smooth operation of video conferencing systems for meetings and events.</p><p>• Perform basic network troubleshooting, including device configurations and adherence to security best practices.</p><p>• Assist in basic system administration tasks, including user account management and permissions.</p><p>• Collaborate with vendors and escalate complex technical issues when necessary.</p><p>• Develop and maintain IT documentation, training materials, and knowledge base articles.</p><p>• Support and maintain audio-visual technologies.</p>
We are in search of a Help Desk Analyst III to join our team in Pittsburgh, Pennsylvania. This role is vital to our Information Technology industry, offering a long term contract employment opportunity. The successful candidate will be instrumental in providing multi-tier technical support, resolving complex issues, and ensuring excellent customer service.<br><br>Responsibilities:<br><br>• Help in troubleshooting and resolving complex technical issues.<br>• Offer excellent customer service and communication to all users.<br>• Undertake configuration and troubleshooting of network systems.<br>• Utilize Citrix Technologies, Database, EO/IR systems, Lotus Notes, and Microsoft in daily operations.<br>• Maintain and manage Windows Server, Active Directory, and Office 365.<br>• Take charge of Deskside Support and Desktop Hardware.<br>• Perform advanced desktop support, networking, and system administration duties.<br>• Adhere to Configuration Management best practices.<br>• Continuously update and maintain accurate customer credit records.<br>• Efficiently process customer credit applications.
We are looking for a skilled Cable Technician to join our team in Hermitage, Pennsylvania. This is a long-term contract opportunity ideal for someone with a strong background in networking and cabling. The role involves working on a network upgrade project, requiring expertise in installing and maintaining CAT6 cables, network equipment, and server rooms.<br><br>Responsibilities:<br>• Install and configure network cabling systems, including CAT6 and fiber-optic cables.<br>• Perform routine maintenance and troubleshooting of cabling infrastructure to ensure optimal performance.<br>• Collaborate with internal teams and third-party vendors to coordinate project deliverables.<br>• Set up and maintain network equipment in server rooms, ensuring proper functionality.<br>• Inspect and test cabling systems to guarantee compliance with industry standards.<br>• Provide technical support and solutions during the network upgrade process.<br>• Document installation procedures and project progress for future reference.<br>• Ensure all work adheres to safety guidelines and regulations.<br>• Assist with low-voltage cabling installations as needed.<br>• Communicate effectively with team members and stakeholders to provide project updates.
<p>Cost Analysis and Reporting</p><p><br></p><p>Analyze costs of raw materials, labor, and overhead expenses.</p><p>Prepare detailed cost reports and financial summaries to support operational decisions.</p><p>Conduct variance analysis between actual expenses and budgeted costs </p><p>Budgeting and Forecasting</p><p>Collaborate with department heads to develop cost estimates and budgets.</p><p>Contribute to forecasts and project profitability analysis to assist with financial planning Inventory and Production Cost Management</p><p>Develop strategies for inventory control and standard costing.</p><p>Recommend process improvements to minimize costs and increase revenue.</p><p>Work with cross-functional teams, including operations and procurement, to streamline workflows.</p><p><br></p><p><br></p>
