We are looking for a Systems Administrator to support critical benefits and business applications for a team based in Plymouth Meeting, Pennsylvania. This role focuses on maintaining reliable system performance, assisting end users, and helping ensure applications operate smoothly across daily operations. The ideal candidate brings strong problem-solving skills, technical confidence with enterprise platforms, and the ability to work effectively with both internal teams and external vendors.<br><br>Responsibilities:<br>• Manage daily administration and support for benefits-related systems, Microsoft tools, and other key operational applications.<br>• Investigate system and application issues, identify root causes, and partner with vendors or internal teams to drive timely resolution.<br>• Provide user assistance on system workflows, features, and process questions to improve adoption and efficiency.<br>• Review, validate, and help deploy software patches, updates, and enhancements to maintain stable performance.<br>• Contribute to application rollouts, version upgrades, and data conversion efforts as part of ongoing system improvements.<br>• Maintain user access controls by setting up permissions and supporting security-related requests.<br>• Create and update technical documentation, including system settings, support procedures, and troubleshooting references.
<p><strong>LOOKER ADMINISTRATOR</strong></p><p><strong>Location: Hybrid in Philadelphia, PA OR Denver, CO</strong></p><p><strong>Duration: Through 12/31/2026</strong></p><p><br></p><p><br></p><p><strong>About the Role</strong></p><p>This role is focused on supporting a business-critical Looker BI platform within a large-scale enterprise environment. The ideal candidate will be a hands-on Looker Administrator with deep experience managing platform stability, upgrades, and production support rather than development-focused work.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p><strong>•</strong> Provide L3/L4 production support for Looker across Dev and Prod environments</p><p>• Lead platform upgrades, releases, and patching cycles</p><p>• Troubleshoot complex performance and system issues</p><p>• Manage LookML workflows and coordinate across development and production environments</p><p>• Oversee user provisioning, access controls, and governance</p><p>• Support Looker API integrations and enable advanced analytics use cases</p><p>• Assist with cloud migration efforts to Google-hosted Looker Core</p><p>• Collaborate with data teams on Snowflake and Teradata validation efforts</p>