We are looking for an experienced Marketing/Communications Manager to lead benefits-focused communications and support the administration of health and welfare programs in Plymouth Meeting, Pennsylvania. This position plays a key role in connecting plan participants, employers, union representatives, vendors, and internal teams through clear communication, strong operational oversight, and knowledgeable benefits support. The ideal candidate brings a solid background in enrollment operations, participant education, compliance awareness, and multi-channel communication strategy.<br><br>Responsibilities:<br>• Direct day-to-day administration of health and welfare benefit programs, including medical, prescription, dental, vision, and related offerings.<br>• Oversee eligibility and enrollment activities, ensuring participant data is accurate, complete, and aligned across internal systems and external partners.<br>• Create and manage communication plans for benefit updates, educational outreach, and participant engagement initiatives across print and digital channels.<br>• Lead annual and off-cycle enrollment efforts by organizing timelines, preparing materials, coordinating with vendors, and responding to stakeholder questions.<br>• Maintain benefit-related website content and participant resources so information remains current, accessible, and easy to understand.<br>• Advise internal staff on plan rules, documentation standards, claims processes, and member service practices to support consistent administration.<br>• Build strong working relationships with employers, unions, and service providers to support effective delivery of plan information and administrative updates.<br>• Support compliance activities by maintaining records, assisting with audits, and helping ensure processes follow plan documents and applicable requirements.