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9 results for Bilingual Spanish Nonprofit Call Center Representative in New Castle, DE

Call Center Representative

Baltimore, MD
onsite
Temporary to Hire
17.1 - 22 USD / Hourly
We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support. Responsibilities: • Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach. • Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information. • Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls. • Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions. • Record call details thoroughly and maintain up-to-date customer information within internal systems. • Partner with coworkers and cross-functional teams when issues require additional research or escalation. • Consistently work toward service goals and quality expectations established for the call center team. • Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.
2026-08-14T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking Customer Service Representatives to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. This role offers a contract to permanent employment opportunity. Responsibilities:<ul><li>Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction</li><li>Utilize various computer systems and applications to gather necessary information efficiently</li><li>Collaborate with team members and other departments to resolve complex customer issues</li><li>Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns</li><li>Accurately document customer interactions and update customer accounts in the system</li><li>Stay up-to-date on product knowledge, industry trends, and company policies</li><li>Meet performance metrics and quality standards set by the company</li><li>Handle a high volume of inbound calls with a positive attitude</li><li>Assist customers by providing product information and offering solutions to ensure customer satisfaction</li><li>Process customer applications and maintain accurate customer records.</li></ul>
2026-07-30T00:00:00Z

Customer Service Representative

Thorofare, NJ
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and order-related activities at an onsite location in New Jersey. This long-term contract opportunity is ideal for someone who communicates clearly, handles a high volume of calls with confidence, and stays organized while working across multiple systems. The person in this role will help deliver responsive service, accurate order processing, and timely follow-up to both internal and external customers. Responsibilities:• Respond to incoming customer calls and provide clear, courteous assistance for questions, requests, and service needs.• Place outbound calls as needed to gather information, confirm details, and follow up on open customer issues.• Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time.• Address routine service concerns by researching issues, sharing updates, and guiding customers toward resolution.• Maintain detailed records of customer interactions, order activity, and next steps within the appropriate tools.• Use Microsoft Office and other business applications to manage communications, track work, and support daily operations.• Coordinate with internal teams when additional support is needed to resolve account, product, or order-related matters.• Contribute to a detail-oriented onsite service environment by managing priorities effectively and delivering consistent customer support.
2026-08-14T00:00:00Z

Customer Service Representative

Warminster, PA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and administrative tasks in Warminster, PA. This is a contract opportunity is ideal for someone who enjoys assisting customers, handling incoming inquiries, and keeping records accurate and organized. The role requires a dependable, detail-oriented individual with at least 1 year of experience who can balance service, data accuracy, and office support responsibilities in a fast-paced environment. Responsibilities:• Respond to inbound customer calls courteously and provide timely assistance with questions or concerns.• Enter customer and transaction information into internal systems with a strong focus on accuracy and completeness.• Manage cash drawer activities responsibly, including handling payments and maintaining balanced records.• Organize and maintain paper documents so files remain accessible, current, and properly stored.• Deliver courteous front-line support that helps create a positive experience for customers during each interaction.• Track service-related details and update records to support smooth day-to-day operations.
2026-08-14T00:00:00Z

Customer Service Representative

White Marsh, MD
onsite
Temporary / Contract
22 - 25 USD / Hourly
A landscaping company is seeking a Customer Service Representative to join their team! This individual will enter orders for customers who call to submit an order and answer customer questions via telephone and email. They will also provide product information, work to resolve any problems that our customers might face, and conduct other office and customer-related tasks with accuracy and efficiency. Our best CSRs are genuinely excited to help customers. The goal, of this career position, is to ensure excellent customer service, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibilities:• Manage incoming phone calls.• Process customer's orders.• Assist other team members in accomplishing company goals.• Build customer confidence and trust by providing accurate and timely responses to inquiries.• Handle customer complaints and provide appropriate solutions and alternatives to ensure resolution and customer satisfaction.Skills• Ability to multi-task, prioritize, and manage time effectively.• Strong phone contact handling skills and attentive listening.• Excellent communication and written skills• Proven customer support experience or experience as a client service representative is a benefit but is not required.
2026-08-13T00:00:00Z

Patient Service Representative

Dover, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Patient Service Representative to support a busy onsite healthcare office in Dover, Delaware. This contract opportunity is ideal for someone who enjoys helping patients, adapts quickly to new systems, and takes initiative in a fast-paced setting. The person in this role will serve as a key point of contact for patients while keeping front-office operations organized, attentive to detail, and efficient. Responsibilities:• Welcome patients in a courteous and attentive manner, creating a positive experience from arrival through check-in.• Coordinate appointment scheduling and calendar updates while helping patients with changes, confirmations, and follow-up visits.• Complete patient registration and maintain accurate demographic, insurance, and visit information within office systems.• Answer incoming calls promptly, respond to routine service questions, and direct more complex concerns to the appropriate staff members.• Support daily front-desk operations by managing paperwork, preparing visit-related documentation, and keeping records organized.• Communicate clearly with patients regarding office procedures, appointment expectations, and general service information.• Work closely with the onsite manager and team members to keep patient flow smooth throughout the day.• Use office technology confidently and learn internal processes quickly to contribute effectively with minimal supervision.
2026-07-28T00:00:00Z

Patient Service Representative

Wilmington, DE
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a professional and customer-focused Patient Service Representative to support front-end operations for a healthcare organization in Wilmington, Delaware. This role is responsible for providing excellent service to patients while handling scheduling, registration, insurance verification, intake support, and general administrative duties. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced medical office environment. Key Responsibilities<ul><li>Greet patients and visitors in a courteous and professional manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Register patients and update demographic, insurance, and contact information</li><li>Verify insurance eligibility, benefits, and referral requirements</li><li>Collect copays, balances, and required patient forms at check-in and check-out</li><li>Answer inbound calls and respond to patient questions regarding appointments, forms, and office procedures</li><li>Maintain accurate patient records within the electronic medical records system</li><li>Assist with patient intake, appointment preparation, and routing of messages to clinical staff</li><li>Coordinate with providers, medical assistants, and billing staff to support smooth office workflow</li><li>Handle scanning, filing, faxing, and other general administrative tasks</li><li>Support compliance with HIPAA and organizational policies regarding patient privacy and documentation</li><li>Resolve routine patient concerns and escalate issues as appropriate</li></ul>
2026-08-06T00:00:00Z

Patient Service Rep

Blue Bell, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
Patient Service Rep Needed! Robert Half is partnering with a respected healthcare organization to identify a Patient Service Representative for a busy primary care practice in Plumsteadville, PA. This position serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience through appointment scheduling, front desk operations, registration, insurance verification, and patient support. The ideal candidate will have strong customer service skills, previous medical office experience, and the ability to thrive in a fast-paced healthcare environment. Experience with Epic/EPIC is highly preferred. Key Responsibilities Patient Registration & Scheduling Answer incoming patient calls and respond to inquiries professionally and efficiently Schedule, reschedule, and cancel patient appointments while maintaining accuracy Register patients and update demographic and insurance information in the electronic medical record (EMR) Manage patient check-in and check-out processes Collect copayments and required patient documentation, including insurance cards, referrals, and signatures Communicate appointment delays and patient flow updates to patients and clinical staff Insurance & Administrative Support Verify insurance eligibility, benefits, and patient demographics Obtain referrals, authorizations, and coordinate benefits as needed Maintain accurate patient records and documentation Support daily administrative functions to ensure efficient office operations Customer Service Deliver an exceptional patient experience through professional and compassionate interactions Anticipate patient needs and resolve concerns promptly Build positive relationships with patients, visitors, providers, and office staff Compliance & Confidentiality Adhere to HIPAA guidelines and organizational policies Maintain patient confidentiality and privacy at all times Ensure compliance with federal, state, and healthcare regulatory requirements Qualifications 1+ years of medical office, patient access, patient registration, medical receptionist, or healthcare customer service experience preferred Experience scheduling patient appointments in a healthcare setting Insurance verification and authorization experience strongly preferred Strong computer and data entry skills Excellent verbal and written communication skills Ability to multitask and work effectively in a fast-paced environment EPIC experience highly preferred High school diploma or equivalent required Schedule Typical weekly schedule includes: One late shift per week: 12:00 PM - 8:30 PM Three daytime shifts between 7:45 AM - 5:30 PM Rotating Saturday coverage every fourth week (8:00 AM - 12:00 PM) Schedules are released approximately two weeks in advance Example schedule: Monday: 7:45 AM - 4:15 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 12:00 PM - 8:30 PM Thursday: 9:00 AM - 5:30 PM Friday: 7:45 AM - 4:15 PM Training Four-day EPIC training program (Tuesday-Friday, 9:00 AM - 5:00 PM) Successful completion of EPIC assessment required HIPAA compliance training provided For immediate consideration please call the Bucks County office of Robert Half at 215-244-1551. Thank you!
2026-08-14T00:00:00Z

Customer Service/Sales Coordinator

Wayne, PA
onsite
Permanent / Full Time
58000 - 65000 USD / Yearly
Growing global organization located in the Philadelphia Suburbs seeks a Customer Service Representative/Sales Coordinator who can assist with order follow-up, provide administrative support, discuss price quotes, and assist with warehouse activities. This dual-role is also responsible for handling customer inquiries, coordinating logistics, maintaining accurate customer records and coordinating with internal departments to facilitate timely and accurate delivery of products and services. The ideal Customer Service Representative/Sales Coordinator must be detail-oriented, organized, possess great problem-solving skills, and have excellent verbal and written communication skills. What you get to do everyday· Initiate customer quotes from sales team· Maintain organized sales records· Process orders according to customer requirements· Contract Management· Provide customers with detailed order follow-up· Ensure efficient, timely delivery of products/services· Resolve customer complaints· Assist with monthly goal setting· Sales analysis reporting· Inventory analysis· Assist with auditing process· Provide administrative support as needed
2026-08-13T00:00:00Z