<p>The Service Support Analyst is a key member of the technology support desk, serving as the first point of contact for technology-related inquiries from internal users. This role manages the intake and assessment of support requests, resolves routine issues directly, and coordinates with specialized teams for complex matters. The analyst maintains operational continuity by ensuring users connect quickly to the right resources, supporting a responsive and organized support experience. This position collaborates with service desk engineers, application managers, and infrastructure specialists to resolve issues efficiently, document support actions, and contribute to continuous improvements in support processes. Strong communication, attention to detail, and real-time assessment skills are essential.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Task Execution and Support</strong></p><ul><li>Respond promptly to support requests via phone, email, and ticketing systems, accurately logging all interactions.</li><li>Identify user needs and route requests to the appropriate team or specialist.</li><li>Resolve routine technical issues using established procedures and documentation.</li><li>Stay familiar with the service catalog and escalation pathways to guide users effectively.</li><li>Document support actions to enhance team knowledge and improve future responses.</li></ul><p><strong>Collaboration and Communication</strong></p><ul><li>Coordinate with engineers, application managers, and infrastructure teams to track and follow up on issues.</li><li>Communicate clearly and professionally, providing updates and guidance throughout the support process.</li><li>Participate in team meetings and assist with onboarding/training for new staff.</li></ul><p><strong>Operational Support</strong></p><ul><li>Monitor ticket queues and prioritize based on urgency and impact.</li><li>Track open issues and follow through to resolution.</li><li>Support the creation and maintenance of internal documentation, such as FAQs and troubleshooting guides.</li><li>Handle basic system access tasks like password resets and account provisioning.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Gather feedback and suggest process improvements for service delivery.</li><li>Stay up to date on technology platform updates and support procedures.</li><li>Share observations with service desk leadership and participate in ongoing learning.</li></ul>
<p>We are looking for an experienced AI & Analytics Platform Manager to spearhead the integration of artificial intelligence and groundbreaking technologies. The AI & Analytics Platform Manager leads our client’s integration of artificial intelligence and emerging technologies to enhance efficiency, improve service delivery, and drive innovation. This role defines and carries out AI strategy, identifying opportunities for machine learning, natural language processing, and automation—especially in legal technology. Partnering with senior leadership and cross-functional teams, the Manager evaluates, implements, and optimizes AI-enabled solutions supporting operations and client outcomes. </p><p><br></p><p><strong>Strategic Planning and Execution</strong></p><ul><li>Develop and lead AI strategy aligned with business goals.</li><li>Identify opportunities to use AI and automation to improve workflows and client service.</li><li>Evaluate emerging technologies and plan for long-term growth.</li><li>Work with leadership to create governance for responsible AI use and data privacy.</li><li>Advance analytics and reporting initiatives for the organization.</li></ul><p><strong>Team Leadership and Development</strong></p><ul><li>Align AI initiatives with business needs and current systems.</li><li>Promote adoption of AI capabilities and professional development.</li><li>Support resource allocation for high-impact AI projects.</li></ul><p><strong>Operational Management</strong></p><ul><li>Oversee AI tools and platforms from development to deployment.</li><li>Manage vendor relationships and partnerships for scalable solutions.</li><li>Monitor system performance, resolve issues, and ensure compliance with company standards.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Lead modernization of operations through AI and emerging tech.</li><li>Stay current on industry trends and regulatory developments.</li><li>Collect stakeholder feedback to refine AI solutions.</li><li>Foster a culture of innovation and iterative improvement.</li></ul>
<p>The Applications Manager for DMS (Document Management System) & Lawyer Tooling will oversee the implementation, optimization, and support of our client’s document management system (NetDocuments) and other lawyer-facing technology solutions. You will play a pivotal role in enabling secure, efficient document handling and collaboration—partnering with Legal Operations, Technology, Talent, and Practice Group stakeholders to define business requirements, manage vendor relationships, and drive system enhancements.</p><p><br></p><p>You will be responsible for ensuring excellent system performance, user adoption, and compliance with governance standards. The role requires strong technical expertise with DMS platforms, experience supporting legal professionals, and a talent for translating business needs into scalable, effective technology solutions. Success hinges on collaboration, problem-solving, and driving consistent, effective use of lawyer tooling to support firm operations and superior client service.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Planning and Execution:</p><ul><li>Oversee DMS platform and integrations to support operational and business goals.</li><li>Evaluate existing tools and workflows; develop strategies to optimize legal productivity.</li><li>Establish and promote best practices in document management and lawyer tooling.</li><li>Coordinate feature rollouts and integrations for regulatory, security, and user experience alignment.</li></ul><p>Team Supervision and Collaboration:</p><ul><li>Lead integration efforts for lawyer tooling across the technology stack and firm operations.</li><li>Partner with functional teams to gather feedback, define requirements, and drive adoption of new tools.</li><li>Liaise between technical teams, end-users, and vendors for clear communication of capabilities.</li><li>Support training and onboarding to ensure consistent, effective use of legal technology.</li></ul><p>Operational Management and Delivery:</p><ul><li>Oversee configuration, deployment, and maintenance of the DMS, ensuring platform reliability and scalability.</li><li>Monitor system usage and performance; troubleshoot issues and implement enhancements.</li><li>Maintain up-to-date documentation for system configurations, workflows, and user guides.</li><li>Report regularly to leadership on application performance and opportunities for improvement.</li></ul><p>Process Optimization and Innovation:</p><ul><li>Stay current with emerging legal technologies and productivity tools.</li><li>Lead efforts to automate and streamline document workflows, improve search and retrieval, and enhance collaboration.</li><li>Align lawyer tooling with broader strategic goals and business needs.</li><li>Conduct end-user reviews and gather feedback for continuous solution improvement.</li></ul>
<p>Robert Half is seeking a Contract .NET Developer to join our client's development team. As a Contract .NET Developer, you will be responsible for designing, developing, and maintaining software solutions using the .NET framework. This role offers an exciting opportunity to work on diverse projects with a reputable organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Software Development:</strong> Design, code, test, debug, and document software applications using the .NET framework and related technologies.</li><li><strong>Application Maintenance:</strong> Maintain and enhance existing .NET applications by identifying areas for modification, improvement, and optimization.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to gather requirements, analyze needs, and develop software solutions that meet business objectives.</li><li><strong>Database Integration:</strong> Develop and optimize database-related functionalities within applications, ensuring efficient data storage and retrieval.</li><li><strong>Code Reviews and Testing:</strong> Conduct code reviews to ensure code quality, performance, and adherence to coding standards. Perform thorough testing to identify and resolve any issues.</li><li><strong>Documentation:</strong> Create and maintain technical documentation for developed applications, including system designs and user manuals.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and troubleshooting assistance for developed applications, ensuring smooth operation and addressing user-reported issues.</li></ol><p><br></p>
<p>Robert Half is currently seeking a Contract Systems Administrator to join our client's IT department. As a Contract Systems Administrator, you will be responsible for the configuration, maintenance, and management of the organization's computer systems, servers, and network infrastructure. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>System Maintenance:</strong> Perform routine system maintenance, including software updates, patch management, and regular system backups to ensure system stability and security.</li><li><strong>Server Administration:</strong> Manage and maintain server hardware and software, including Windows Server, Linux, or other relevant operating systems.</li><li><strong>Network Management:</strong> Oversee network infrastructure, ensuring optimal performance, security, and reliability. This may include switches, routers, firewalls, and wireless access points.</li><li><strong>Security Monitoring:</strong> Implement and monitor security protocols to safeguard systems and data, detect and respond to security breaches, and conduct regular security audits.</li><li><strong>User Support:</strong> Provide technical support to end-users, assisting with system-related issues, troubleshooting, and offering guidance on best practices.</li><li><strong>Documentation:</strong> Maintain detailed records of system configurations, changes, and updates to facilitate system troubleshooting and auditing.</li><li><strong>Capacity Planning:</strong> Assess system performance and capacity, making recommendations for upgrades or enhancements to meet organizational needs.</li><li><strong>Backup and Disaster Recovery:</strong> Develop and implement backup and disaster recovery plans to ensure data integrity and continuity of operations.</li><li><strong>Vendor Collaboration:</strong> Collaborate with technology vendors to ensure timely procurement of hardware and software, and manage vendor relationships.</li></ol><p><br></p>
<p>Robert Half is seeking a Contract Network Administrator to join our client's IT team. As a Contract Network Administrator, you will be responsible for the design, implementation, and maintenance of the organization's network infrastructure. This role offers an exciting opportunity to work with a respected organization and contribute to the management of a robust and efficient network environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design and Configuration:</strong> Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and wireless technologies, to ensure optimal performance and security.</li><li><strong>Network Monitoring and Optimization:</strong> Monitor network performance, troubleshoot issues, and implement optimizations to maximize network efficiency and reliability.</li><li><strong>Security Management:</strong> Implement and manage network security measures, including firewalls, intrusion detection systems, and VPNs, to protect against cybersecurity threats.</li><li><strong>Network Maintenance:</strong> Perform routine maintenance tasks, such as software updates, firmware upgrades, and hardware replacements, to ensure network stability.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and resolve network-related issues reported by users or identified through monitoring tools in a timely manner.</li><li><strong>Documentation:</strong> Maintain accurate documentation of network configurations, procedures, and changes for future reference and compliance purposes.</li><li><strong>Vendor Coordination:</strong> Collaborate with vendors and service providers to procure network equipment, manage service contracts, and troubleshoot complex network issues.</li><li><strong>Capacity Planning:</strong> Assess network capacity, anticipate growth requirements, and make recommendations for upgrades or changes to meet organizational needs.</li></ol><p><br></p>
<p>Robert Half is seeking a Contract C# Developer to join our client's development team. As a Contract C# Developer, you will play a pivotal role in designing, developing, and maintaining software applications using the C# programming language. This contract position offers an exciting opportunity to work on diverse projects with a reputable organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Software Development:</strong> Design, code, test, debug, and document software applications using C# and associated technologies to meet project requirements.</li><li><strong>Application Enhancement:</strong> Maintain and enhance existing C# applications by identifying areas for improvement and implementing necessary updates.</li><li><strong>Collaboration:</strong> Collaborate with cross-functional teams to gather requirements, analyze needs, and develop scalable and efficient software solutions.</li><li><strong>Database Integration:</strong> Develop and optimize database-related functionalities within applications using SQL Server, MySQL, or other database systems.</li><li><strong>Front-End Development:</strong> Utilize front-end technologies like HTML, CSS, JavaScript, and related frameworks/libraries to develop user interfaces for applications.</li><li><strong>Code Reviews and Testing:</strong> Conduct code reviews, perform unit testing, and ensure code quality, performance, and adherence to coding standards.</li><li><strong>Documentation:</strong> Create and maintain technical documentation for developed applications, including system designs and user manuals.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and troubleshooting assistance for developed applications to ensure smooth operation and user satisfaction.</li></ol><p><br></p>
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
<p>We are looking for a skilled Business Analyst II to join our team in Nashville, Tennessee. In this long-term contract role, you will play a crucial part in evaluating business systems, identifying user needs, and developing strategies that align with organizational goals. This position requires a blend of technical expertise, analytical thinking, and creative problem-solving to deliver impactful solutions.</p><p><br></p><p><strong>Overview</strong></p><p>The Business Analyst II will support a large operational and technology‑driven organization by reviewing, analyzing, and evaluating business systems and user needs. This role translates requirements into functional specifications, supports system enhancements, and partners closely with cross‑functional teams to ensure solutions align with overall business strategies. The role involves complex problem‑solving, goal planning, and the execution of diverse tasks requiring independent judgment and creativity.</p><p><strong>Key Responsibilities</strong></p><ul><li>Review, analyze, and evaluate current business systems, data, and user needs to identify improvement opportunities.</li><li>Develop detailed documentation of user requirements, system functions, workflows, and process steps.</li><li>Collaborate with technical teams to formulate system requirements and ensure alignment with business goals.</li><li>Support the development and modification of system processes and tools as needed.</li><li>Provide insights and recommendations to leadership based on data analysis.</li><li>Interact with internal project teams to support ongoing initiatives and ensure smooth workflow execution.</li></ul><p><strong>Interview Process</strong></p><ul><li>1–2 interviews depending on team schedules.</li></ul>
<p>We are looking for an experienced Configuration Analyst to join our team on a long-term contract basis. This role requires expertise in managing <strong>Genesys Cloud</strong> systems and ensuring the smooth operation of configuration data tables and schedules. The successful candidate will play a vital role in optimizing processes and maintaining compliance within a dynamic healthcare environment. This position is fully remote but based out of Nashville, Tennessee.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the configuration management database to ensure accuracy and consistency.</p><p>• Monitor and control configuration items throughout their lifecycle, ensuring compliance with established policies.</p><p>• Develop and implement configuration management plans, procedures, and policies aligned with industry standards.</p><p>• Conduct regular audits and reviews to verify the integrity and reliability of configurations.</p><p>• Perform monthly scans across all environments to identify and resolve discrepancies.</p><p>• Maintain version control for both hardware and software operational configurations.</p><p>• Collaborate with stakeholders to address and resolve configuration-related challenges.</p><p>• Stay informed about emerging trends and best practices in configuration management.</p><p>• Utilize technical expertise to identify opportunities for process optimization and technology integration.</p><p>• Document and translate requirements into detailed program designs for presentation to leadership.</p>
We are looking for a skilled Billing Analyst to join our team in Nashville, Tennessee. This role is essential for ensuring accurate and efficient client invoicing, financial reconciliation, and maintaining compliance with billing standards. The ideal candidate will collaborate across departments to enhance billing processes and support organizational goals.<br><br>Responsibilities:<br>• Prepare, review, and submit client invoices in alignment with billing guidelines, contractual agreements, and jurisdictional requirements.<br>• Reconcile billing data across multiple systems to ensure accuracy and resolve discrepancies in partnership with Finance and Client Services teams.<br>• Assist in configuring and maintaining client billing profiles, including rate structures, matter codes, and specific billing instructions.<br>• Provide billing data and reports to support month-end and year-end close processes.<br>• Collaborate with Finance, Legal Operations, and Client Services teams to align billing practices with strategic priorities and service standards.<br>• Train and onboard new team members and end-users on billing systems to promote consistent usage and understanding.<br>• Work with Technology teams to support enhancements, integrations, and data quality initiatives within billing systems.<br>• Document billing processes, procedures, and client-specific requirements to ensure compliance and operational consistency.<br>• Generate billing-related reports and dashboards to assist with financial analysis, forecasting, and decision-making.<br>• Contribute to process improvement efforts to streamline workflows, reduce errors, and enhance client satisfaction.
<p>We are seeking a detail‑oriented and solution‑driven <strong>NetSuite Support Specialist</strong> to serve as the primary point of contact for all NetSuite‑related inquiries, issues, and system needs. This role supports critical business operations including order processing, invoicing, returns, exchanges, and customer data management. The ideal candidate has hands‑on NetSuite experience, strong technical troubleshooting skills, and the ability to partner effectively across teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>NetSuite Administration & Support</strong></p><ul><li>Serve as the first point of contact for all NetSuite questions, technical issues, and troubleshooting needs.</li><li>Manage user roles, permissions, and system access while maintaining data accuracy and compliance.</li><li>Build and maintain saved searches, reports, and dashboards for leadership and customer service teams.</li><li>Support and refine workflows related to order processing, invoicing, returns, exchanges, and warranty requests.</li><li>Maintain accurate item records, pricing structures, and customer account information within NetSuite.</li><li>Collaborate with Oracle NetSuite Support and internal departments to identify, escalate, and resolve technical issues.</li><li>Provide training and guidance to team members on NetSuite best practices, new features, and process improvements.</li></ul><p><br></p>
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
<p>Robert Half is seeking a <strong>Contract Systems Engineer</strong> to join our client's IT infrastructure team. In this role, you will be responsible for the design, implementation, maintenance, and optimization of the organization’s systems and infrastructure. This contract position is ideal for a detail-oriented professional with a strong technical background in systems architecture and enterprise IT environments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>System Design & Implementation:</strong> Design and implement scalable, secure, and reliable systems to support business operations and growth.</li><li><strong>Infrastructure Maintenance:</strong> Administer and maintain Windows and/or Linux servers, virtualization platforms (e.g., VMware, Hyper-V), and cloud-based services (e.g., Azure, AWS).</li><li><strong>Performance Monitoring:</strong> Monitor system performance and troubleshoot issues to ensure high availability and efficiency of infrastructure.</li><li><strong>Security & Compliance:</strong> Implement system security protocols, manage patching schedules, and ensure compliance with organizational policies and industry regulations.</li><li><strong>Backup & Recovery:</strong> Manage backup solutions and disaster recovery plans to ensure data integrity and business continuity.</li><li><strong>Automation & Scripting:</strong> Develop automation scripts and tools (e.g., PowerShell, Python) to streamline system administration tasks.</li><li><strong>Documentation:</strong> Maintain technical documentation for configurations, processes, and procedures.</li><li><strong>Collaboration:</strong> Work closely with network engineers, developers, and support staff to resolve complex issues and support IT projects.</li></ul><p><br></p>
<p>The Project Coordinator manages and supports cross-functional initiatives to enhance operational efficiency and service delivery for our client. This role coordinates internal projects, tracks milestones, and aligns teams with client expectations. Key responsibilities include establishing workflows, reporting structures, and collaboration tools, monitoring timelines and budgets, facilitating communication, resolving roadblocks, and ensuring projects are delivered within scope and aligned with strategic priorities. This role requires strong organizational skills, attention to detail, experience in professional services or legal environments, and the ability to navigate complex stakeholder relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Planning and Execution</strong></p><ul><li>Coordinate and manage projects to support operational goals and client service delivery.</li><li>Monitor project timelines, budgets, and milestones to ensure alignment with priorities.</li><li>Support development of workflows, reporting, and project documentation for greater efficiency.</li><li>Track project expenses and resources to aid financial oversight.</li></ul><p><strong>Collaboration and Communication</strong></p><ul><li>Work with cross-functional teams—including Legal Operations, Finance, Technology, and Business Development—to ensure project alignment and execution.</li><li>Provide status updates, surface risks, and facilitate communication among stakeholders.</li><li>Coordinate project logistics, including scheduling and documentation.</li><li>Support leadership by reporting on project progress and performance.</li></ul><p><strong>Operational Management</strong></p><ul><li>Oversee project execution to meet deliverables on time and within scope.</li><li>Maintain tracking systems and tools for data accuracy and access.</li><li>Help implement project management platforms for transparency and scalability.</li><li>Contribute to the continuous improvement of project management practices.</li></ul><p><strong>Process Optimization and Innovation</strong></p><ul><li>Identify opportunities to streamline workflows and improve team coordination.</li><li>Stay updated on project management trends and relevant methodologies.</li><li>Gather stakeholder feedback to refine project processes and infrastructure.</li></ul>
We are looking for a detail-oriented Billing Analyst to join our team in Nashville, Tennessee. In this role, you will play a key part in managing client invoicing, ensuring data accuracy, and supporting financial operations. This position offers an opportunity to collaborate with cross-functional teams and contribute to process improvements that enhance billing efficiency and client satisfaction.<br><br>Responsibilities:<br>• Prepare, review, and submit invoices in compliance with company guidelines, client agreements, and jurisdictional standards.<br>• Reconcile billing data across multiple systems to ensure accuracy, resolving discrepancies in collaboration with Finance and Client Services teams.<br>• Set up and maintain client billing profiles, including rate structures, matter codes, and specific billing instructions.<br>• Provide necessary billing data and reports to support month-end and year-end close processes.<br>• Collaborate with Finance, Legal Operations, and Client Services teams to ensure alignment of billing practices with organizational priorities.<br>• Assist in training and onboarding new team members and system users, ensuring proper understanding of billing procedures.<br>• Work with Technology teams to support system enhancements, integrations, and data quality improvement initiatives.<br>• Document billing processes and client-specific requirements to maintain compliance and operational consistency.<br>• Generate billing-related reports and dashboards to support financial analysis and decision-making.<br>• Contribute to process improvement initiatives aimed at optimizing billing workflows and enhancing client satisfaction.
<p>Robert Half is currently seeking a Contract Network Engineer to join our client's IT department. As a Contract Network Engineer, you will play a vital role in the design, implementation, and maintenance of the organization's network infrastructure. This is a contract position offering an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design:</strong> Design and implement network infrastructure, including LAN, WAN, and data center networks, to meet the organization's requirements for performance, security, and scalability.</li><li><strong>Network Maintenance:</strong> Monitor and maintain network devices, including routers, switches, firewalls, load balancers, and wireless access points to ensure optimal performance and reliability.</li><li><strong>Security Implementation:</strong> Implement and manage network security measures, such as firewalls, intrusion detection systems, and VPNs, to protect the network from external threats.</li><li><strong>Network Troubleshooting:</strong> Diagnose and resolve network issues, perform network testing, and work with end-users to provide technical support for network-related problems.</li><li><strong>Capacity Planning:</strong> Evaluate network performance and capacity, making recommendations for upgrades or changes to accommodate the organization's growth.</li><li><strong>Documentation:</strong> Maintain accurate records of network configurations, changes, and updates to facilitate troubleshooting, auditing, and compliance.</li><li><strong>Vendor Collaboration:</strong> Collaborate with network equipment vendors and service providers to manage procurement, service agreements, and vendor relationships.</li><li><strong>Network Optimization:</strong> Identify opportunities for network optimization and cost reduction while maintaining or improving network performance.</li></ol><p><br></p>
<p>Robert Half is seeking a skilled <strong>Cybersecurity Analyst</strong> to join our client’s IT security team. This role is responsible for monitoring, analyzing, and responding to security threats across the organization’s network, systems, and applications. The ideal candidate has hands-on experience with security tools, incident response, vulnerability management, and risk mitigation in an enterprise environment.</p><p>This is an excellent opportunity to play a critical role in protecting business-critical systems and sensitive data.</p><p><br></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Security Monitoring:</strong> Monitor security systems including SIEM tools, firewalls, IDS/IPS, and endpoint detection platforms to identify potential threats.</li><li><strong>Incident Response:</strong> Investigate and respond to security incidents, perform root cause analysis, and document findings.</li><li><strong>Vulnerability Management:</strong> Conduct vulnerability scans, risk assessments, and coordinate remediation efforts.</li><li><strong>Threat Analysis:</strong> Analyze emerging threats and recommend proactive security measures.</li><li><strong>Access & Identity Management:</strong> Review and manage user access controls in accordance with security policies.</li><li><strong>Policy & Compliance:</strong> Assist in maintaining security policies and ensuring compliance with industry standards (e.g., HIPAA, PCI-DSS, SOC 2, NIST).</li><li><strong>Security Audits:</strong> Support internal and external security audits.</li><li><strong>Security Awareness:</strong> Provide guidance and training to end-users on security best practices.</li><li><strong>Documentation:</strong> Maintain accurate incident reports, risk assessments, and remediation documentation.</li></ul><p><br></p>