<p>We are seeking a Director of IT Infrastructure to lead the design, optimization, and security of a complex enterprise technology environment. This role is responsible for ensuring high availability, performance, and scalability across network, systems, and telecommunications platforms while aligning IT capabilities with business objectives. This leader will serve as a strategic partner to senior leadership, mentor technical teams, and drive infrastructure modernization, security, and operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Infrastructure Strategy & Operations</strong></p><ul><li>Lead the design, implementation, and ongoing support of enterprise network infrastructure (LAN/WAN, data centers, and co-location environments)</li><li>Oversee installation, configuration, and maintenance of routers, switches, firewalls, servers, and related systems</li><li>Ensure optimal performance, uptime, and scalability across all infrastructure environments</li><li>Manage patching, upgrades, and lifecycle planning for systems and hardware</li><li>Evaluate emerging technologies and recommend improvements to enhance performance and efficiency</li></ul><p><strong>Leadership & Team Management</strong></p><ul><li>Recruit, coach, mentor, and lead infrastructure and systems teams</li><li>Oversee day-to-day operations, performance management, and annual reviews</li><li>Foster a high-performance, collaborative, and accountable team environment</li><li>Serve as escalation point for complex technical issues</li></ul><p><strong>Security, Risk & Compliance</strong></p><ul><li>Lead network security strategy, monitoring, and continuous improvement initiatives</li><li>Partner with vendors and internal stakeholders to strengthen security posture</li><li>Support audit remediation and ensure alignment with regulatory and security standards</li><li>Oversee disaster recovery and business continuity planning for infrastructure systems</li></ul><p><strong>Project & Stakeholder Management</strong></p><ul><li>Act as technical lead for enterprise IT projects, ensuring successful delivery and timelines</li><li>Collaborate with business units to translate requirements into scalable infrastructure solutions</li><li>Communicate technical concepts clearly to non-technical stakeholders</li><li>Maintain documentation, reporting, and change management processes</li></ul>
We are looking for a Help Desk Analyst I to provide hands-on technical support across desktop systems, user access, and core infrastructure in Franklin, Tennessee. This Long-term Contract position is ideal for someone who enjoys solving day-to-day technology issues while contributing to stable, well-supported IT operations. Working closely with the broader infrastructure team and reporting to the Infrastructure Manager, this role will help maintain reliable service for end users and internal systems.<br><br>Responsibilities:<br>• Investigate hardware, software, and system-related issues by gathering details from users, diagnosing root causes, and documenting findings clearly.<br>• Deliver front-line support for desktops, laptops, and basic mobile device concerns, including setup, configuration, maintenance, and routine updates.<br>• Troubleshoot common problems involving Microsoft 365, Office 365, Microsoft Windows 10, connectivity, and related end-user technologies.<br>• Administer user accounts and access within Active Directory and other internal business applications to support day-to-day operations.<br>• Monitor network and server performance, respond to alerts, and help reduce outages by addressing recurring technical problems proactively.<br>• Record incidents, service requests, and completed work accurately within the designated ticketing system while managing priorities and escalation paths.<br>• Partner with infrastructure staff to support network operations in a mid-sized environment and contribute to improvement efforts for system reliability.<br>• Coordinate with external vendors and service providers to help maintain dependable performance across supported technologies.<br>• Assist with equipment deployment activities, including preparing and delivering computers and laptops for new or existing users.<br>• Recommend needed technology purchases based on user demand, support trends, and operational requirements.
We are looking for a Business Analyst to join our team in Franklin, Tennessee and support clients with software and data-related questions in a fast-paced environment. In this role, you will investigate issues, coordinate with internal teams and external partners, and help deliver effective solutions that align with client needs. This position is well suited for someone early in their career who enjoys problem-solving, clear communication, and working across both technical and business functions. It also offers opportunities to expand your experience through project involvement and broader client engagement.<br><br>Responsibilities:<br>• Serve as the first point of contact for client-reported application and data concerns, ensuring timely and thorough support.<br>• Review incoming incidents, determine business impact, assign priority levels, and drive issues toward resolution with sound judgment.<br>• Perform detailed troubleshooting and root cause analysis by examining system behavior, data outputs, and application logs.<br>• Partner with development teams, analysts, and external stakeholders when escalation is needed, and monitor progress until closure.<br>• Stay informed on product updates, new functionality, and enhancements to maintain effective application support.<br>• Contribute to gathering business needs and support the execution of approved change requests.<br>• Help prepare business documentation such as functional specifications, requirements summaries, and impact assessments.<br>• Support project implementation activities by providing application knowledge and insight into operational processes.<br>• Maintain accurate support records and documentation to promote consistency, knowledge sharing, and service quality.
<p>Our client is seeking a <strong>PMO Procurement Support Manager</strong> to play a key role in supporting enterprise procurement initiatives, cross-functional projects, and operational improvement efforts. This <strong>contract </strong>position serves as a bridge between procurement, project management, finance, technology, and business stakeholders to ensure sourcing initiatives, vendor engagements, and strategic programs are delivered successfully.</p><p>This is an excellent opportunity for a collaborative professional who thrives in fast-paced environments, enjoys driving process improvements, and has experience supporting large-scale projects across multiple business units.</p><p>Key Responsibilities</p><ul><li>Support procurement-related projects within a Project Management Office (PMO) environment.</li><li>Coordinate project activities, timelines, deliverables, and stakeholder communications.</li><li>Partner with sourcing, purchasing, finance, legal, and operational teams throughout the procurement lifecycle.</li><li>Monitor project status, risks, dependencies, and milestones while providing regular updates to leadership.</li><li>Assist with vendor onboarding, contract administration, and procurement governance processes.</li><li>Develop project plans, tracking tools, status reports, dashboards, and meeting materials.</li><li>Facilitate cross-functional meetings and drive accountability for project deliverables.</li><li>Analyze procurement data and performance metrics to identify opportunities for efficiency and cost savings.</li><li>Support process improvement initiatives focused on procurement operations and supplier management.</li><li>Ensure compliance with internal policies, contract requirements, and procurement procedures.</li><li>Participate in change management and communication activities related to procurement transformation efforts.</li></ul><p><br></p>
<p>A global transportation and logistics organization is seeking a <strong>Risk Manager / Senior Auditor</strong> to join its Global Risk Management team. This role is responsible for conducting independent assessments of business operations, internal controls, and compliance programs to identify risks and drive operational improvements. The ideal candidate will partner with business leaders to strengthen controls, improve compliance, and enhance overall business performance across a complex global organization. </p><p>Key Responsibilities</p><ul><li>Perform operational risk assessments, audits, and special projects across multiple business functions.</li><li>Evaluate internal controls and identify opportunities to improve operational efficiency, compliance, and risk mitigation.</li><li>Partner with cross-functional stakeholders to recommend practical solutions that strengthen business processes.</li><li>Analyze complex business operations, technology, and organizational processes to identify operational, compliance, and financial risks.</li><li>Develop clear audit findings, recommendations, and reports for leadership.</li><li>Present audit results and communicate recommendations to management and business partners.</li><li>Support enterprise risk management initiatives and contribute to the enhancement of internal control frameworks.</li><li>Prioritize multiple projects while maintaining strong attention to detail in a fast-paced environment.</li><li>Drive continuous improvement initiatives that enhance operational effectiveness and governance.</li></ul><p><br></p>
<p>We are looking for an experienced Accounting Manager/Supervisor to lead revenue accounting activities for a SaaS business. This position plays an important role in ensuring revenue is recorded accurately, contracts are evaluated appropriately, and monthly close responsibilities are completed with strong control over billing-related processes. The role also partners closely with cross-functional teams and provides day-to-day leadership to billing operations while supporting broader accounting priorities.</p><p><br></p><p>Responsibilities:</p><p>• Lead the end-to-end revenue accounting process for subscription-based operations, ensuring compliance with ASC 606 and accurate treatment of recognized and deferred revenue.</p><p>• Evaluate and approve sales orders in NetSuite, confirming alignment between contract terms, billing structure, and accounting treatment.</p><p>• Oversee contract cancellation and credit memo activity across NetSuite and Salesforce to ensure timely and accurate updates to customer billing records.</p><p>• Act as the primary accounting resource for complex revenue and billing questions, providing guidance to internal teams on technical scenarios.</p><p>• Partner with Billing, Legal, and Customer Success to review non-standard customer agreements and determine appropriate revenue handling.</p><p>• Direct the monthly revenue close process, including reconciliations, journal entry support, and coordination of related reporting deadlines.</p><p>• Support accounts receivable analysis, reserve considerations, and other close-related accounting tasks to maintain accurate financial records.</p><p>• Supervise and develop the Billing Manager through coaching, performance feedback, and process-oriented leadership.</p><p>• Provide backup support for semi-monthly payroll processing and related benefits reconciliations when coverage is needed.</p><p>• Contribute to audits, process enhancements, and system-related projects that strengthen accounting operations and internal controls.</p>
<p>Robert Half is seeking a <strong>Contract ERP Analyst</strong> to support our client's SAP S/4HANA environment and business operations. This individual will serve as the primary onsite resource for day-to-day SAP support, troubleshooting, system enhancements, and continuous process improvement.</p><p>The ERP Analyst will work closely with regional SAP teams, business stakeholders, and third-party consultants to ensure SAP functionality effectively supports manufacturing, supply chain, procurement, inventory, logistics, finance, and other core business processes.</p><p>This is an excellent opportunity for an experienced ERP professional with a strong understanding of manufacturing operations and SAP environments to play a key role in an organization's ongoing SAP S/4HANA journey.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide day-to-day support and administration for the <strong>SAP S/4HANA ERP environment</strong>.</li><li>Own first-level incident resolution, troubleshooting, and root-cause analysis while coordinating complex issues with regional SAP experts and external support teams.</li><li>Manage system enhancements, configurations, testing, and continuous process improvements within SAP S/4HANA and related systems.</li><li>Partner with manufacturing, production, inventory, planning, logistics, procurement, finance, and sales teams to ensure SAP systems effectively support business operations.</li><li>Serve as the primary liaison between business users and the regional SAP support organization.</li><li>Support and troubleshoot <strong>EDI integrations and customer-specific labeling requirements</strong>.</li><li>Document business processes, system workflows, configurations, functional requirements, and testing procedures.</li><li>Assist with user training, change management, SOP development, and adoption of new SAP functionality.</li><li>Monitor system performance and identify opportunities for optimization, including master data cleanup, process redesign, reporting improvements, and workflow enhancements.</li><li>Collaborate with regional SAP resources and third-party consultants to implement best practices and ensure effective knowledge transfer.</li><li>Participate in system reviews, SAP module evaluations, upgrades, and continuous improvement initiatives.</li><li>Support system access management and help ensure appropriate <strong>separation of duties and security controls</strong> are maintained.</li><li>Assist with testing, deployment, and validation of system changes and enhancements.</li></ul><p><br></p>
<p>Graphic Designer – Consumer Products & Stationery</p><p><strong>Location:</strong> Nashville, TN | Hybrid – Onsite approximately 1x/week</p><p><strong>Employment Type:</strong> Long-Term Contract</p><p><strong>Schedule:</strong> Part-Time to Start | Opportunity to Ramp to 40 Hours/Week</p><p><br></p><p><strong>The Opportunity</strong></p><p>We’re partnering with an established <strong>consumer products and stationery brand</strong> to find a talented Graphic Designer with a passion for creating beautiful, trend-forward <strong>physical products</strong>.</p><p>This company creates stationery, paper goods, gifting, and lifestyle products sold through some of the nation’s largest retailers, including <strong>Target, Walmart, Costco, Whole Foods, and other major retail partners</strong>.</p><p>This is a unique <strong>long-term contract opportunity</strong> for a designer looking for stability while still getting to do highly creative, hands-on work. The engagement will begin part-time with several initial projects and has the opportunity to ramp up to <strong>40 hours per week</strong>.</p><p>We’re specifically looking for a designer who understands the difference between designing a marketing piece and <strong>designing something a consumer will actually pick up, purchase, gift, and use.</strong></p><p><br></p><p><strong>What You'll Be Doing</strong></p><ul><li>Design original graphics and artwork for <strong>physical consumer products</strong></li><li>Create designs for products such as <strong>stationery, journals, planners, greeting cards, gift wrap, paper goods, and giftable items</strong></li><li>Develop original <strong>patterns, illustrations, typography, and print concepts</strong></li><li>Translate creative concepts and trends into commercially viable products</li><li>Design with the end consumer and retail environment in mind</li><li>Collaborate with the creative team to develop new product concepts and collections</li><li>Apply artwork and design concepts across multiple physical product formats</li><li>Participate in approximately <strong>one onsite creative/team meeting per week in Nashville</strong></li></ul><p><br></p>