Add your latest resume to match with open positions.
3 results for Technical Policy Writer in Nashville, TN
- Nashville, TN
- remote
- Temporary / Contract
- 24.00 - 28.00 USD / Hourly
- <p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
- 2026-11-03T16:13:37Z
- Clarksville, TN
- onsite
- Temporary / Contract
- 20.00 - 24.00 USD / Hourly
- We are looking for a Desktop Support Analyst to join an onsite team in Clarksville, Tennessee for a Contract assignment supporting a large-scale device rollout in a manufacturing setting. This position is centered on preparing, deploying, and supporting Windows-based laptops and desktops while helping employees transition to new equipment with minimal disruption. The ideal candidate is practical, user-focused, and confident resolving common technical issues in the field while following established procedures and site safety expectations.<br><br>Responsibilities:<br>• Prepare Windows laptops and desktop systems for deployment by imaging, configuring settings, and validating device readiness before distribution.<br>• Deliver new hardware to end users, replace existing equipment, and guide employees through initial setup activities to ensure a smooth transition.<br>• Provide hands-on support for Microsoft 365 tools, including Outlook, Teams, OneDrive, and related productivity applications during device rollout.<br>• Install required business software and resolve issues involving application setup, device imaging, and workstation configuration.<br>• Rebuild and ready returned equipment for future use by re-imaging devices, checking functionality, and updating deployment status records.<br>• Coordinate deployment schedules with users and internal contacts to manage device swaps efficiently and maintain project momentum.<br>• Assist with basic OneDrive file access concerns and support user-facing migration tasks tied to workstation deployment activities.<br>• Record completed work, update asset tracking information, and maintain accurate documentation throughout the deployment lifecycle.<br>• Follow site-specific safety rules, security procedures, and deployment standards while escalating more advanced technical problems when appropriate.
- 2026-10-29T19:24:08Z
- Nashville, TN
- remote
- Temporary / Contract
- 28.00 - 35.00 USD / Hourly
- <p>Our client is seeking an experienced <strong>Medical Claims Analyst</strong> to support a healthcare claims review and audit project focused on commercial health plans. This fully <strong>remote contract</strong> opportunity will play a key role in evaluating claims accuracy, identifying compliance risks, and supporting audit-related initiatives. The ideal candidate will have strong claims analysis experience, knowledge of healthcare reimbursement practices, and familiarity with the <strong>No Surprises Act.</strong></p><p>Key Responsibilities</p><ul><li>Review commercial medical claims to verify processing accuracy, payment integrity, and compliance with established policies and audit requirements.</li><li>Analyze claims impacted by the <strong>No Surprises Act (NSA)</strong>, investigating supporting documentation and identifying discrepancies, exceptions, or areas requiring escalation.</li><li>Conduct detailed claim reviews and maintain audit documentation to support findings, recommendations, and corrective actions.</li><li>Collaborate with claims operations, compliance, and internal business partners to resolve claim-related issues and ensure adherence to regulatory guidelines.</li><li>Evaluate denied, rejected, and adjusted claims to identify trends, root causes, and opportunities to strengthen processes and controls.</li><li>Perform reviews across multiple plan structures and jurisdictions while ensuring consistent application of payer policies and coverage requirements.</li><li>Utilize healthcare claims systems and reporting tools to document results, track audit activity, and support project deliverables.</li></ul>
- 2026-10-20T20:58:47Z