<p>We are looking for an HR Analyst to support and strengthen HR operations through a blend of process improvement, systems administration, and workforce data analysis. This role works closely with HR, payroll, benefits, and business leaders to ensure employee information, reporting, and core people processes are accurate, efficient, and compliant. Based in Nashville, Tennessee, the position is ideal for someone who enjoys translating HR operational needs into reliable system and reporting solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day HR operational workflows across the employee lifecycle, including new employee setup, onboarding coordination, compensation and job updates, timekeeping support, benefits-related transactions, and employee separations.</p><p>• Work with HR and cross-functional partners to evaluate existing procedures, identify inefficiencies or control gaps, and implement practical improvements that enhance accuracy and compliance.</p><p>• Maintain and update HRIS and workforce management system configurations so approved business rules and HR processes are reflected correctly in the platform.</p><p>• Create, test, and maintain recurring and ad hoc reports, dashboards, and data outputs that support HR operations, payroll, total rewards, and leadership decision-making.</p><p>• Prepare and validate data for regulatory, audit, and compliance-related reporting, ensuring documentation is complete and information is reliable.</p><p>• Support benefits administration activities such as eligibility monitoring, enrollment processing, life event updates, and annual open enrollment preparation.</p><p>• Perform data reviews, reconciliations, and audit checks related to benefits and workforce records to help maintain consistency across systems and vendor files.</p><p>• Partner with internal stakeholders to investigate data issues, resolve system-related discrepancies, and improve the quality of HR metrics and reporting outputs.</p>
<p>Robert Half is seeking a <strong>Contract ERP Analyst</strong> to support our client's SAP S/4HANA environment and business operations. This individual will serve as the primary onsite resource for day-to-day SAP support, troubleshooting, system enhancements, and continuous process improvement.</p><p>The ERP Analyst will work closely with regional SAP teams, business stakeholders, and third-party consultants to ensure SAP functionality effectively supports manufacturing, supply chain, procurement, inventory, logistics, finance, and other core business processes.</p><p>This is an excellent opportunity for an experienced ERP professional with a strong understanding of manufacturing operations and SAP environments to play a key role in an organization's ongoing SAP S/4HANA journey.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide day-to-day support and administration for the <strong>SAP S/4HANA ERP environment</strong>.</li><li>Own first-level incident resolution, troubleshooting, and root-cause analysis while coordinating complex issues with regional SAP experts and external support teams.</li><li>Manage system enhancements, configurations, testing, and continuous process improvements within SAP S/4HANA and related systems.</li><li>Partner with manufacturing, production, inventory, planning, logistics, procurement, finance, and sales teams to ensure SAP systems effectively support business operations.</li><li>Serve as the primary liaison between business users and the regional SAP support organization.</li><li>Support and troubleshoot <strong>EDI integrations and customer-specific labeling requirements</strong>.</li><li>Document business processes, system workflows, configurations, functional requirements, and testing procedures.</li><li>Assist with user training, change management, SOP development, and adoption of new SAP functionality.</li><li>Monitor system performance and identify opportunities for optimization, including master data cleanup, process redesign, reporting improvements, and workflow enhancements.</li><li>Collaborate with regional SAP resources and third-party consultants to implement best practices and ensure effective knowledge transfer.</li><li>Participate in system reviews, SAP module evaluations, upgrades, and continuous improvement initiatives.</li><li>Support system access management and help ensure appropriate <strong>separation of duties and security controls</strong> are maintained.</li><li>Assist with testing, deployment, and validation of system changes and enhancements.</li></ul><p><br></p>
We are looking for a Help Desk Analyst I to provide hands-on technical support across desktop systems, user access, and core infrastructure in Franklin, Tennessee. This Long-term Contract position is ideal for someone who enjoys solving day-to-day technology issues while contributing to stable, well-supported IT operations. Working closely with the broader infrastructure team and reporting to the Infrastructure Manager, this role will help maintain reliable service for end users and internal systems.<br><br>Responsibilities:<br>• Investigate hardware, software, and system-related issues by gathering details from users, diagnosing root causes, and documenting findings clearly.<br>• Deliver front-line support for desktops, laptops, and basic mobile device concerns, including setup, configuration, maintenance, and routine updates.<br>• Troubleshoot common problems involving Microsoft 365, Office 365, Microsoft Windows 10, connectivity, and related end-user technologies.<br>• Administer user accounts and access within Active Directory and other internal business applications to support day-to-day operations.<br>• Monitor network and server performance, respond to alerts, and help reduce outages by addressing recurring technical problems proactively.<br>• Record incidents, service requests, and completed work accurately within the designated ticketing system while managing priorities and escalation paths.<br>• Partner with infrastructure staff to support network operations in a mid-sized environment and contribute to improvement efforts for system reliability.<br>• Coordinate with external vendors and service providers to help maintain dependable performance across supported technologies.<br>• Assist with equipment deployment activities, including preparing and delivering computers and laptops for new or existing users.<br>• Recommend needed technology purchases based on user demand, support trends, and operational requirements.
<p>We are seeking a Director of IT Infrastructure to lead the design, optimization, and security of a complex enterprise technology environment. This role is responsible for ensuring high availability, performance, and scalability across network, systems, and telecommunications platforms while aligning IT capabilities with business objectives. This leader will serve as a strategic partner to senior leadership, mentor technical teams, and drive infrastructure modernization, security, and operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Infrastructure Strategy & Operations</strong></p><ul><li>Lead the design, implementation, and ongoing support of enterprise network infrastructure (LAN/WAN, data centers, and co-location environments)</li><li>Oversee installation, configuration, and maintenance of routers, switches, firewalls, servers, and related systems</li><li>Ensure optimal performance, uptime, and scalability across all infrastructure environments</li><li>Manage patching, upgrades, and lifecycle planning for systems and hardware</li><li>Evaluate emerging technologies and recommend improvements to enhance performance and efficiency</li></ul><p><strong>Leadership & Team Management</strong></p><ul><li>Recruit, coach, mentor, and lead infrastructure and systems teams</li><li>Oversee day-to-day operations, performance management, and annual reviews</li><li>Foster a high-performance, collaborative, and accountable team environment</li><li>Serve as escalation point for complex technical issues</li></ul><p><strong>Security, Risk & Compliance</strong></p><ul><li>Lead network security strategy, monitoring, and continuous improvement initiatives</li><li>Partner with vendors and internal stakeholders to strengthen security posture</li><li>Support audit remediation and ensure alignment with regulatory and security standards</li><li>Oversee disaster recovery and business continuity planning for infrastructure systems</li></ul><p><strong>Project & Stakeholder Management</strong></p><ul><li>Act as technical lead for enterprise IT projects, ensuring successful delivery and timelines</li><li>Collaborate with business units to translate requirements into scalable infrastructure solutions</li><li>Communicate technical concepts clearly to non-technical stakeholders</li><li>Maintain documentation, reporting, and change management processes</li></ul>
We are looking for a Business Analyst to join our team in Franklin, Tennessee and support clients with software and data-related questions in a fast-paced environment. In this role, you will investigate issues, coordinate with internal teams and external partners, and help deliver effective solutions that align with client needs. This position is well suited for someone early in their career who enjoys problem-solving, clear communication, and working across both technical and business functions. It also offers opportunities to expand your experience through project involvement and broader client engagement.<br><br>Responsibilities:<br>• Serve as the first point of contact for client-reported application and data concerns, ensuring timely and thorough support.<br>• Review incoming incidents, determine business impact, assign priority levels, and drive issues toward resolution with sound judgment.<br>• Perform detailed troubleshooting and root cause analysis by examining system behavior, data outputs, and application logs.<br>• Partner with development teams, analysts, and external stakeholders when escalation is needed, and monitor progress until closure.<br>• Stay informed on product updates, new functionality, and enhancements to maintain effective application support.<br>• Contribute to gathering business needs and support the execution of approved change requests.<br>• Help prepare business documentation such as functional specifications, requirements summaries, and impact assessments.<br>• Support project implementation activities by providing application knowledge and insight into operational processes.<br>• Maintain accurate support records and documentation to promote consistency, knowledge sharing, and service quality.
We are looking for an AP/AR Analyst to support daily accounting activities for a growing organization in Smyrna, Tennessee. This long-term contract opportunity is ideal for an experienced accounting specialist who can manage both payables and receivables with accuracy, consistency, and strong follow-through. The role focuses on maintaining reliable financial records, supporting timely transactions, and building productive relationships with customers and vendors.<br><br>Responsibilities:<br>• Manage end-to-end payable activities by processing invoices, recording transactions accurately, and coordinating timely disbursements.<br>• Review vendor billing for proper coding and entry into the accounting system while ensuring alignment with general ledger requirements.<br>• Research and resolve invoice, purchase order, and payment discrepancies by working with internal teams and external partners.<br>• Maintain supplier account details and documentation to support accurate records and efficient payment handling.<br>• Prepare customer invoices and record incoming payments promptly to keep receivable balances current.<br>• Communicate with customers regarding billing questions, outstanding balances, and payment updates to support account resolution.<br>• Apply cash receipts from multiple payment channels, including lockbox activity, card payments, checks, and other incoming funds.<br>• Conduct credit reviews for new customers and help establish appropriate payment terms based on findings.<br>• Track overdue accounts and assist with collection efforts to improve cash flow and reduce aging balances.<br>• Process incoming mail and support related administrative tasks connected to accounting operations.