We are looking for an experienced and service-driven Account Manager to lead a Contract site operations team in Boston, Massachusetts. This role combines client relationship management with daily oversight of reception, office services, mail, and document support functions. The ideal candidate brings strong leadership, sound operational judgment, and the ability to maintain a detail-oriented environment while delivering consistent service quality.<br><br>Responsibilities:<br>• Direct daily service delivery for the onsite team, ensuring smooth coordination across reception, office support, mail handling, and document services.<br>• Guide front-of-house operations to create a detail-oriented and responsive experience for clients, guests, and internal stakeholders.<br>• Supervise team members by setting expectations, providing coaching, supporting development, and addressing performance issues as needed.<br>• Build trusted partnerships with client contacts by communicating clearly, resolving concerns promptly, and maintaining a high standard of service.<br>• Oversee work allocation, staffing coverage, and scheduling to align resources with business needs and service demand.<br>• Track operational performance, identify service gaps, and implement practical improvements to strengthen consistency and efficiency.<br>• Prepare and deliver updates to client stakeholders on service results, priorities, and opportunities for operational enhancement.<br>• Support financial administration through budget awareness, invoice review, and monitoring of site-related expenses.<br>• Coordinate projects and day-to-day operational initiatives that improve workflow, service responsiveness, and team effectiveness.
<p>We are looking for an organized and proactive Part-time Office Manager to oversee daily administrative operations and keep the office running efficiently in the Framingham, MA area. This role is ideal for someone who is comfortable balancing people support, financial administration, and process coordination within a trades or landscaping environment. The successful candidate will bring strong software skills, sound business judgment, and the ability to create structure across both office and field-facing activities.</p><p><br></p><p>Responsibilities:</p><p>• Direct day-to-day office operations, ensuring administrative workflows are handled accurately and efficiently.</p><p>• Coordinate employee-related administrative tasks and help support a well-organized workplace environment.</p><p>• Maintain up-to-date business documentation and personnel records with a high level of accuracy and confidentiality.</p><p>• Assist with accounting-related activities, including administrative support for financial reporting and payable processes.</p><p>• Examine pricing details, labor hours, and material information to help confirm accurate operational and financial records.</p><p>• Partner with organizational leadership to address financial administrative needs and support informed decision-making.</p><p>• Identify opportunities to streamline office procedures and build more consistent internal systems.</p><p>• Learn, adopt, and manage business software tools, including QuickBooks Online, to support office effectiveness.</p><p>• Serve as a link between field teams and office functions so information and processes remain aligned.</p><p>• Provide hands-on support for leadership initiatives, operational problem-solving, and special assignments as needed.</p>
<p>We are looking for an experienced HRIS Manager to support performance management and career development initiatives for a global organization west of Boston. This Long-term Contract position will focus on strengthening talent processes, improving program consistency, and ensuring managers and employees have the resources needed to navigate key performance and growth activities. The role blends strategic program leadership with hands-on partnership across HR teams, analytics, and business stakeholders to drive effective execution and ongoing enhancement.</p><p><br></p><p>Responsibilities:</p><p>• Direct the planning, coordination, and delivery of the full performance management cycle across a global employee population.</p><p>• Shape performance programs so they reflect organizational priorities, leadership standards, and company values.</p><p>• Develop and update manager and employee resources, including guidance materials, learning content, communication plans, and key milestone schedules tied to process and system usage.</p><p>• Work with talent analytics partners to support calibration activities, review results, identify trends, and recommend refinements based on data-driven insights.</p><p>• Collaborate with HR teams and shared services groups to maintain smooth, business-focused execution of performance-related processes.</p><p>• Support the design and advancement of skills-based career development initiatives and structured career pathing programs.</p><p>• Help translate talent management requirements into effective HRIS-supported processes within the organization’s people systems.</p><p>• Contribute to continuous improvement efforts by evaluating program effectiveness and recommending practical enhancements to tools, workflows, and user experience.</p>