We are looking for a skilled Database Technology Manager to oversee and optimize our database systems and SharePoint platform. This role involves ensuring the reliability, security, and efficiency of data infrastructure while collaborating with teams to support business operations. The ideal candidate will have a strong technical background and a passion for delivering high-quality database solutions.<br><br>Responsibilities:<br>• Design, implement, and maintain database systems to ensure optimal performance and scalability.<br>• Manage and administer SharePoint platforms, ensuring seamless integration with organizational workflows.<br>• Monitor and troubleshoot database and SharePoint issues to maintain system availability and reliability.<br>• Collaborate with cross-functional teams to identify and address data-related requirements.<br>• Develop and enforce security protocols to protect sensitive information within databases.<br>• Provide technical support for desktop administration and remote desktop access.<br>• Oversee Active Directory configurations and ensure proper user access management.<br>• Evaluate and implement hardware solutions to support database and SharePoint operations.<br>• Stay updated on advancements in database technologies and recommend improvements.<br>• Document processes and procedures for database and SharePoint management.
We are looking for a skilled Data Analyst to join our team on a long-term contract basis in Cambridge, Massachusetts. This role is ideal for someone who thrives in analyzing complex datasets, identifying trends, and delivering actionable insights. Your expertise in data reporting and visualization will be essential in supporting key organizational goals.<br><br>Responsibilities:<br>• Develop comprehensive reports and dashboards using Tableau to visualize and present data effectively.<br>• Utilize PeopleSoft to extract and manage data for reporting and analytical purposes.<br>• Conduct detailed investigations into suspected fraud cases and provide analytical insights.<br>• Monitor and analyze patterns in fraud analytics to identify risks and recommend solutions.<br>• Collaborate with cross-functional teams to ensure data accuracy and integrity.<br>• Apply anti-fraud measures to detect and prevent fraudulent activities.<br>• Perform thorough data analysis to uncover trends and deliver actionable recommendations.<br>• Maintain documentation of findings and processes to support organizational transparency.<br>• Present findings and recommendations to stakeholders in a clear and concise manner.<br>• Continuously improve reporting processes and tools to enhance data-driven decision-making.
We are looking for a Service Manager to lead and oversee the service operations within our organization in Hingham, Massachusetts. This role involves ensuring exceptional customer service, managing service department functions, and fostering attentive relationships with customers and team members. The ideal candidate will possess strong leadership skills, operational expertise, and a commitment to maintaining high ethical standards.<br><br>Responsibilities:<br>• Develop and execute annual and monthly business plans and budgets for the service department.<br>• Build and maintain warranty service partnerships with manufacturers and third-party administrators, while overseeing the warranty claims process.<br>• Design and implement strategies to promote services within the company's market area.<br>• Establish competitive service rates, salaries, incentives, and internal billing structures that align with financial goals.<br>• Manage parts inventory systems to optimize gross margin returns while ensuring customer satisfaction.<br>• Oversee call handling, routing, and dispatching systems to ensure efficient service delivery.<br>• Procure and maintain tools, vehicles, and equipment essential for service operations, ensuring their security and upkeep.<br>• Create and enforce customer service policies that align with the company’s mission and values.<br>• Recruit, train, and supervise service technicians and other team members, ensuring compliance with company policies and promoting accessory and service agreement sales.<br>• Address customer inquiries, complaints, and concerns in a considerate and courteous manner to ensure satisfaction.
We are looking for a skilled Systems Administrator to join our team in Newburyport, Massachusetts. This role requires expertise in managing and maintaining IT systems, ensuring their reliability, and providing technical support to users. The ideal candidate will have a strong background in system administration and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Manage and maintain Active Directory and Azure Active Directory environments to ensure seamless operation.<br>• Oversee the installation, configuration, and maintenance of Microsoft Windows Server and Windows 10 systems.<br>• Administer and support Dell and Citrix technologies to enhance system efficiency.<br>• Implement and monitor Cisco ASA Firewalls to safeguard network security.<br>• Provide technical support to users, addressing system issues and resolving them promptly.<br>• Perform regular system updates and backups to maintain data integrity and system reliability.<br>• Collaborate with team members to design and implement IT solutions that align with organizational goals.<br>• Monitor system performance and troubleshoot issues to minimize downtime.<br>• Develop and maintain documentation for system configurations and processes.<br>• Ensure compliance with security protocols and industry best practices.
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Boston, Massachusetts. In this role, you will oversee the administration and maintenance of key systems and technologies, ensuring optimal performance and security. The ideal candidate will have a strong background in Microsoft technologies, virtualization platforms, and networking solutions.<br><br>Responsibilities:<br>• Manage and maintain Microsoft 365 cloud products and services, ensuring seamless operation and user support.<br>• Administer Microsoft Active Directory environments, including user management and group policy configurations.<br>• Oversee VMware and Windows server systems, ensuring reliability, performance, and scalability.<br>• Maintain and optimize storage solutions, ensuring data availability and system integrity.<br>• Configure and troubleshoot networking components such as switches, firewalls, access points, and circuits.<br>• Implement and enforce security protocols across systems to safeguard against vulnerabilities.<br>• Collaborate with team members to plan and execute system upgrades and maintenance.<br>• Provide technical support and guidance to users, resolving system-related issues efficiently.<br>• Create and maintain detailed documentation for systems and processes.<br>• Monitor system performance and proactively address any issues or inefficiencies.
<p>A growing organization in the <strong>Newburyport area</strong> is looking for a <strong>Systems Administrator</strong> to support daily IT operations and help maintain a secure, high-performing infrastructure environment.</p><p>This role will support <strong>servers, network infrastructure, Microsoft 365, and end users</strong>, while also assisting with system improvements and automation initiatives.</p><p><strong>Key experience:</strong></p><p> • Active Directory & Azure AD</p><p> • Microsoft 365 (Exchange, SharePoint, Teams, OneDrive)</p><p> • Networking fundamentals (DNS, DHCP, TCP/IP, VPN)</p><p> • VMware or similar virtualization</p><p> • PowerShell or other scripting tools</p><p> • Desktop/server support & troubleshooting</p><p>This is a <strong>fully onsite role in Newburyport, MA</strong>, working closely with the internal IT team to support both infrastructure and users.</p>
<p>We are looking for a skilled Data Analyst / Engineer to join our team on a contract basis remotely. This role focuses on financial data processing, automation, and reporting within a dynamic environment. The ideal candidate will excel at managing data workflows, automating manual processes, and delivering accurate insights to support business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Extract and reconcile financial data from multiple databases, ensuring accuracy and consistency across accounts receivable, accounts payable, and general ledger lanes.</p><p>• Automate manual reporting processes by developing repeatable daily and month-end pipelines for reliable and auditable data.</p><p>• Design and oversee data workflows across development, production, and utility databases, ensuring secure and efficient access.</p><p>• Create and deliver advanced Excel-based reports using macros, formulas, and Power Query to enhance usability for finance teams.</p><p>• Implement data validation and snapshot techniques to support reconciliation and decision-making processes.</p><p>• Ensure the traceability and accuracy of financial data by establishing robust controls and audit mechanisms.</p><p>• Collaborate with stakeholders to understand reporting requirements and translate them into scalable solutions.</p><p>• Utilize expertise in SQL and Teradata Data Warehouse to optimize database objects and queries for performance.</p><p>• Develop and maintain documentation for automated processes and data workflows to ensure clarity and continuity.</p>