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2 results for Customer Service Specialist in Nashua, NH
- Franklin, MA
- onsite
- Temporary / Contract
- 19 - 20.5 USD / Hourly
- <p>Robert Half's client in Franklin MA is looking for a fulltime bilingual (English/Spanish) customer service representative!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>- incoming calls/emails</p><p>- data entry</p><p>- order processing</p><p>- strong communication and follow-up skills</p><p>- working with internal teams and clients</p><p>- strong relationship management</p><p>- strong technical skill set</p><p>- bilingual is a must </p><p>- crm experience is a plus</p><p><br></p><p><br></p>
- 2026-07-08T00:00:00Z
- Shrewsbury, MA
- onsite
- Permanent / Full Time
- 55000 - 70000 USD / Yearly
- <p>We are looking for a detail-oriented Billing and Collections Specialist to support client invoicing and receivables operations in Shrewsbury, Massachusetts. This position plays an important role in maintaining accurate billing records, coordinating with legal professionals on account activity, and helping ensure timely payment collection. The ideal candidate brings experience in billing and collections, strong organizational skills, and the ability to manage sensitive financial information with professionalism and discretion.</p><p><br></p><p>Responsibilities:</p><p>• Partner with attorneys and internal staff to review outstanding account balances and support timely follow-up on receivables.</p><p>• Record collection efforts consistently and prepare status updates that outline account activity and progress for leadership review.</p><p>• Monitor unbilled work with legal teams and help track expected invoice timing to support accurate revenue follow-through.</p><p>• Prepare and send client statements, process card payments, and post incoming cash receipts to the appropriate accounts.</p><p>• Create billing memos, complete transfers and adjustments, and issue invoices with a high level of accuracy.</p><p>• Manage monthly electronic billing tasks, including establishing billing arrangements for new client matters when needed.</p><p>• Provide billing histories, duplicate invoices, and audit-related reporting in response to internal or client requests.</p><p>• Review new client and matter intake details, maintain billing system records, support alternative fee setup, and assist with month-end billing distribution and related administrative tasks.</p><p>• Maintain organized financial documentation, follow firm procedures, and travel to other office locations when business needs require it.</p><p><br></p><p><strong><em><u>**For immediate consideration please call me directly! 508-205-2127, Eric Lebow** </u></em></strong></p>
- 2026-07-14T00:00:00Z