We are looking for a highly skilled Tax Analyst to join our team in Cambridge, Massachusetts. In this role, you will play a pivotal part in ensuring tax compliance, managing investment-related tax liabilities, and supporting accurate financial reporting. Your expertise will contribute to regulatory adherence and help maintain the financial integrity of a substantial investment portfolio.<br><br>Responsibilities:<br>• Collaborate with finance leadership and tax teams to gather and provide accurate data for tax return preparation.<br>• Review and analyze tax returns prepared by external consultants to ensure compliance with investment-related tax regulations.<br>• Partner with financial accounting teams to address investment accounting matters and support the preparation of detailed annual reports.<br>• Monitor, project, and analyze excise taxes related to investment income to ensure accurate tax planning.<br>• Oversee regulatory filings and reporting for both domestic and international jurisdictions, ensuring adherence to all applicable requirements.<br>• Ensure timely completion of audits for investment entities and managed affiliates to maintain compliance and operational efficiency.<br>• Assist in preparing financial statements for investment entities, ensuring accuracy and regulatory compliance.<br>• Support retirement and welfare benefit plan compliance efforts by addressing tax-related matters.<br>• Contribute to risk management by identifying and addressing potential regulatory risks related to investments.
<p>Looking for a Credit Underwriter in Commercial and Industrial (C& I) Lending to join our growing client here in Massachusetts. The Credit Underwriter is responsible for assessing and ensuring the creditworthiness of the bank’s commercial clients. You will monitor client financial health, evaluate loan risks, and provide recommendations in line with banking policies and regulatory guidelines. The role focuses on conducting financial analysis, underwriting loan requests, and staying actively involved in credit decision-making to maintain a robust lending portfolio.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Collect and evaluate financial statements, borrowing base certificates, and covenant compliance reports from clients. Perform annual reviews and financial performance analyses.</li><li>Underwrite new loan requests and modifications for existing relationships, including financial statement spreading, cash flow assessments, collateral evaluation, and guarantor support.</li><li>Assign risk ratings, monitor covenant compliance, and recommend credit facilities that align with established policies.</li><li>Partner with Senior Credit Analysts, Account Officers, and other team members to meet credit needs. Participate in client meetings and internal discussions, providing data-driven recommendations.</li><li>Ensure adherence to regulatory requirements, bank credit policies, and internal guidelines.</li></ul>
<p>We are seeking a Payroll Tax Specialist to support payroll tax compliance and reporting in a fast-paced, team-oriented environment. This role is responsible for preparing, reconciling, and filing federal, state, and local payroll tax returns for multiple clients across various jurisdictions, with a strong focus on accuracy and regulatory compliance. The Payroll Tax Specialist will assist with quarter-end and year-end processes, including payroll tax reconciliations and year-end forms, maintain and reconcile unemployment tax rates, and research and resolve payroll tax notices and discrepancies. This position works closely with internal teams, clients, and taxing authorities to address payroll tax inquiries, submit required authorizations and agency documentation, and ensure timely filings. The ideal candidate brings hands-on payroll tax experience, strong analytical and organizational skills, proficiency with Excel and Word, and the ability to manage competing deadlines in a multi-state environment. Professional payroll certifications and experience with payroll tax systems are a plus, along with flexibility during peak filing periods.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for an experienced Sr. Financial Systems Analyst to join our team in Brookline, Massachusetts. In this role, you will play a pivotal part in bridging the gap between research finance and broader financial operations, ensuring seamless collaboration across departments. This is a long-term contract position ideal for individuals with strong analytical skills and a deep understanding of financial systems, particularly Workday.<br><br>Responsibilities:<br>• Collaborate with research finance teams and other stakeholders to develop effective financial strategies and processes.<br>• Design and build reports and dashboards within the Workday system to support organizational needs.<br>• Partner with cross-functional teams to address financial concerns and implement solutions.<br>• Monitor and maintain financial controls, identifying and resolving issues proactively.<br>• Work closely with end users to strategize and optimize business processes within the Workday system.<br>• Serve as a key liaison between research grants teams and other financial departments.<br>• Analyze complex financial data to provide actionable insights.<br>• Manage projects related to financial systems enhancements and integrations.<br>• Ensure compliance with policies and procedures while improving system functionality.<br>• Provide independent contributions to support organizational goals and objectives.
We are looking for an experienced Accounts Payable Specialist to join our team in Lexington, Massachusetts. In this long-term contract role, you will play a pivotal part in managing and maintaining accurate financial records, ensuring timely processing of invoices, and supporting overall operational efficiency. This position is ideal for someone with strong attention to detail and a thorough understanding of accounts payable processes.<br><br>Responsibilities:<br>• Process and verify invoices for accuracy, ensuring proper coding and alignment with company policies.<br>• Manage payment runs, including checks and Automated Clearing House (ACH) transactions, while maintaining compliance with deadlines.<br>• Collaborate with internal departments to resolve invoice discrepancies and obtain necessary approvals.<br>• Maintain accurate records of accounts payable transactions and ensure proper documentation for audits.<br>• Monitor vendor accounts to ensure payments are up to date and address any outstanding balances.<br>• Assist in the preparation of month-end and year-end close processes related to accounts payable.<br>• Respond promptly to vendor inquiries and provide exceptional service to maintain strong business relationships.<br>• Ensure compliance with company policies and regulatory requirements in all accounts payable activities.<br>• Identify process improvement opportunities within the accounts payable function and recommend solutions.<br>• Support the implementation of systems or tools that enhance efficiency in invoice processing and payment management.
We are looking for an experienced Accounts Receivable Specialist to join our team on a long-term contract basis in Portsmouth, New Hampshire. This role involves managing essential financial processes such as billing, collections, and cash applications, with a focus on accuracy and efficiency. If you have a strong background in accounts receivable and enjoy working in a dynamic and fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions, ensuring accuracy and compliance with company policies.<br>• Handle cash applications, including recording payments and reconciling discrepancies.<br>• Oversee billing functions to ensure timely and accurate invoicing.<br>• Conduct follow-ups on outstanding balances and collections to maintain healthy accounts.<br>• Verify insurance eligibilities and address billing issues related to medical insurance.<br>• Collaborate with internal teams to resolve account disputes and discrepancies.<br>• Analyze cash activity reports to track financial trends and provide insights.<br>• Maintain detailed records of transactions and prepare financial reports as needed.<br>• Ensure compliance with industry standards and regulations in all accounts receivable activities.<br>• Provide exceptional support to clients and stakeholders regarding billing inquiries.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for an Accounts Receivable Specialist to join our team in East Weymouth, Massachusetts. In this role, you will play a key part in managing financial transactions, ensuring accurate billing, and maintaining compliance with payroll and accounting standards. This position offers an opportunity to work in a dynamic environment where attention to detail and teamwork are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Process and upload invoices to customer and vendor portals, resolving any portal-related issues promptly.</p><p>• Generate and review customer statements monthly, coordinating with managers to ensure accuracy.</p><p>• Follow up on outstanding accounts by sending reminders, negotiating payment plans, and maintaining communication with customers.</p><p>• Prepare weekly collection reports, detailing communication, payment commitments, and overdue balances.</p><p>• Maintain organized customer files, including credit applications, agreements, payment records, and other essential documentation.</p><p>• Produce and distribute reports such as invoice summaries and no-service lists for accounts exceeding credit limits.</p><p>• Generate lien waivers for projects and manage the schedule of values and progress billings in collaboration with managers.</p><p>• Reconcile accounts receivable subledger with the general ledger and assist in preparing month-end reports.</p><p>• Support audits and bonding processes by compiling necessary financial documentation.</p><p>• Assist with payroll preparation, verifying time entries and ensuring compliance with labor regulations.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Manchester, New Hampshire. This long-term contract position offers the opportunity to contribute your expertise in managing financial operations and ensuring accurate processing of payments. The ideal candidate will have a strong background in accounts payable and a detail-oriented approach to completing tasks efficiently.<br><br>Responsibilities:<br>• Process invoices and verify accuracy to ensure timely payments.<br>• Manage account coding and ensure proper categorization of expenses.<br>• Handle Automated Clearing House (ACH) transactions and monitor payment schedules.<br>• Perform check runs and maintain detailed records of payments.<br>• Communicate with vendors to resolve payment discrepancies and inquiries.<br>• Maintain accurate and organized accounts payable documentation.<br>• Assist in monthly, quarterly, and annual closing processes related to accounts payable.<br>• Collaborate with internal teams to ensure compliance with company policies and procedures.<br>• Continuously identify opportunities for process improvement in accounts payable workflow.<br>• Ensure adherence to all financial regulations and standards.
We are looking for a Benefits and HRIS Specialist to join our team in Boston, Massachusetts. In this role, you will oversee various aspects of employee benefits programs and ensure efficient management of HRIS systems. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Administer and manage employee benefits programs, including health insurance, retirement plans, and leave policies.<br>• Coordinate benefit enrollment processes and address employee inquiries regarding their options.<br>• Conduct thorough analysis of benefits data to identify trends and suggest improvements.<br>• Collaborate with HR teams to ensure seamless integration of benefits information within HRIS systems.<br>• Monitor compliance with federal and state regulations, including FMLA and other applicable laws.<br>• Develop and deliver training sessions to educate employees on their benefits.<br>• Maintain accurate records and ensure the integrity of benefits-related data.<br>• Assist in resolving complex benefits issues and provide recommendations for resolution.<br>• Support audits and reviews of benefits programs to ensure accuracy and compliance.<br>• Generate reports and provide insights to support strategic decision-making related to compensation and benefits.
<p>We are looking for an experienced Technical Accounting Manager to oversee and ensure adherence to federal reporting standards. This role involves managing SEC filings, 10K, 10Q, revenue recognition, maintaining regulatory compliance, and supporting financial reporting processes. The ideal candidate brings a strong background in accounting and a proven ability to handle complex regulatory requirements. This is an individual contributor role. If you are a strong technical accountant with your CPA, this could be the role for you. The client is open to this level as well. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage SEC filings, including Form 10-K and other regulatory reports, ensuring accuracy and compliance.</p><p>• Oversee financial reporting processes to meet federal standards and deadlines.</p><p>• Conduct thorough reviews of revenue recognition practices to ensure alignment with regulations.</p><p>• Collaborate with cross-functional teams to maintain compliance with evolving SEC requirements.</p><p>• Provide expertise in code review and financial documentation to ensure regulatory adherence.</p><p>• Identify and implement best practices for improving reporting efficiency and accuracy.</p><p>• Monitor changes in SEC regulations and advise leadership on necessary adjustments.</p><p>• Support internal audits and external reviews related to financial reporting.</p><p>• Train and guide team members on compliance protocols and standards.</p><p>• Develop and maintain policies surrounding SEC reporting and compliance.</p>
<p>We are looking for a detail-oriented Operations Specialist to join our team in Boston, MA. In this long-term contract position (4-6 months), you will play a vital role in supporting corporate actions and class action operations while ensuring seamless processes and accurate reporting. This hybrid role offers flexibility with a schedule of three days in the office and two days remote.</p><p><br></p><p>Responsibilities:</p><p>• Process corporate actions and class action filings with precision and adherence to established procedures.</p><p>• Collaborate with vendors and clients to confirm details, resolve discrepancies, and ensure timely deliverables.</p><p>• Manage accounts payable and payment processing tasks, including reconciliations and receipt management.</p><p>• Prepare and analyze cash flow forecasts to support financial planning and decision-making.</p><p>• Authenticate and validate market data, securities information, and announcements for accuracy.</p><p>• Generate and distribute comprehensive reports to support internal and external stakeholders.</p><p>• Maintain organized records and documentation to ensure compliance and efficient access to information.</p><p>• Address client inquiries and issues promptly, providing solutions to meet their needs.</p><p>• Monitor and improve operational workflows to enhance efficiency and accuracy.</p><p>• Support organizational goals by contributing to team efforts and upholding high standards of performance.</p>
We are looking for a detail-oriented Part-Time Accounts Payable Specialist to join our team in Mansfield, Massachusetts. In this contract role, you will play a key part in ensuring accurate and timely processing of payments and invoices within a fast-paced manufacturing environment. This position requires strong organizational skills and a commitment to maintaining compliance with established procedures.<br><br>Responsibilities:<br>• Enter invoices into the system accurately and efficiently.<br>• Verify purchase order details, ensuring invoices align with provided documentation.<br>• Monitor payment deadlines and ensure invoices are processed on time.<br>• Handle administrative tasks related to accounts payable operations.<br>• Conduct thorough checks to ensure coding accuracy for all invoices.<br>• Process payments using Automated Clearing House (ACH) and check runs.<br>• Collaborate with team members to resolve discrepancies in accounts payable records.<br>• Maintain organized records of processed invoices and payments.<br>• Support the team in addressing vendor inquiries and concerns.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Wilmington, Massachusetts. The ideal candidate will play a key role in managing financial transactions related to accounts receivable, ensuring accuracy and efficiency in all processes. This position offers an excellent opportunity to contribute to the company's financial operations while maintaining strong relationships with clients.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions with precision and attention to detail.<br>• Conduct timely and effective collections of outstanding payments from commercial clients.<br>• Apply cash payments accurately to customer accounts, ensuring proper reconciliation.<br>• Handle billing functions, including preparing and sending invoices to clients.<br>• Maintain up-to-date records of accounts receivable activities and payment histories.<br>• Collaborate with internal teams to resolve discrepancies and address client inquiries.<br>• Monitor aging reports and follow up on overdue accounts to minimize delinquencies.<br>• Generate reports related to accounts receivable and provide insights to management.<br>• Ensure compliance with company policies and procedures in all financial transactions.
<p>Duties/Responsibilities</p><p>• Accurately review, code and process high volume payables invoices for multiple entities</p><p>• Review and reconcile invoices discrepancies</p><p>• Assist with weekly check, ACH and wire runs</p><p>• Process check request and expense reports in a timely manner</p><p>• Ensure that all daily, weekly and monthly tasks are completed accurately by the assigned deadlines</p><p>• Monitor the accounting inbox, responding to inquiries from vendors, clients, and internal stakeholders</p><p>• Sort, log, scan and file invoices, checks and other documents</p><p>• Responsible for all aspects of payroll</p><p>• Work closely with Human Resources to ensure changes in payroll, benefits, etc</p><p>• Review and reconcile payroll time records for accuracy in preparation for weekly and monthly payroll</p><p>• Calculate payroll adjustments as needed for issuance either manually or through the next available pay cycle</p><p>• Manage workflow to ensure all payroll transactions are processed accurately and timely</p><p>• Process correct garnishment calculations and compliance</p><p>• Process manual checks and any payroll-related entries</p><p>• Create G/L entries for each payroll and rectify with cash accounts</p><p>• Monthly reconciliation of all G/L accounts associated with payroll</p><p>• Enter all updates – bonus/commission/etc</p><p>• Handle and understand inquiries from employees, managers, and corporate team members regarding payroll issues and work on resolution in a reasonable and timely manner</p><p>• Review and validate reports produced as part of the payroll processing cycle to ensure payments to team members are accurate and that all payments have been paid for the payroll period and/or quarterly incentive payout</p><p>• Using knowledge of pay schedules, earning/deduction codes and pay program policies review exception reports and determine reason for potential over/under payments</p><p>• Process W2s, verify year-to-date totals for salaries, income tax withheld, FICA, deductions, tax-deferred annuities</p><p>• Process yearly RSU, ESPP, PTO and Mileage payouts</p><p>• Understand and comply with current and yearly tax thresholds for payroll processing</p><p>• Assist with month end closing</p><p>• Provide support for internal and external audits as needed</p><p>• Cross-train in other specialized areas of the department</p><p>• Perform other duties as assigned</p><p><br></p><p><strong><em>For immediate consideration and resume review, please call me directly! 508-205-2127 Eric Lebow</em></strong></p>
<p>We are seeking a detail-oriented Payroll Specialist to manage accurate and timely payroll processing for multiple employee groups. This role plays a key part in ensuring compliance with local, state, and federal regulations while maintaining precise payroll, benefits, and leave records. The Payroll Specialist will be responsible for administering deductions such as taxes, insurance premiums, and retirement contributions; generating and submitting required payroll reports; and tracking employee leave accruals and usage. This position also supports benefits administration including enrollments, updates, and terminations, and partners closely with Human Resources, Finance, and other internal teams to ensure seamless payroll and benefits operations. The ideal candidate is comfortable working with payroll systems, adapting to new technologies, applying pay agreements and differentials accurately, and assisting with multi-state payroll processing when needed.</p>
We are looking for a skilled Payroll Manager to oversee payroll operations and ensure the accuracy of transactions for a long-term contract position in Canton, Massachusetts. This role involves managing payroll systems, maintaining compliance with regulations, and providing support for employee compensation processes. The ideal candidate will have experience with multi-state payroll, managing large-scale payroll operations, and utilizing ADP Workforce Now.<br><br>Responsibilities:<br>• Supervise payroll processes and systems to ensure accurate and timely processing of transactions.<br>• Act as a backup for the compensation specialist, handling employee and commission payroll tasks.<br>• Assist in bi-weekly payroll processing for the home office.<br>• Manage funding file submissions for 401k contributions, health savings accounts, flexible spending accounts, and other benefit programs.<br>• Review and administer monthly benefits enrollments, changes, and terminations while addressing employee inquiries.<br>• Coordinate and facilitate the annual open enrollment process, including scheduling vendor sessions and educational seminars.<br>• Oversee pension administration, including processing calculation requests and responding to pension-related inquiries.<br>• Ensure compliance with legal requirements by monitoring legislation and guiding management on necessary actions.<br>• Maintain confidentiality of payroll operations and safeguard sensitive employee information.<br>• Generate and analyze biweekly, monthly, and quarterly payroll reports, including deductions, wage registers, and tax filings.
<p>I have partnered with a group in Boston seeking a Manager FP& A or Senior Manager FP& A. This role is integral to driving the company's financial strategy and ensuring the accuracy of budgeting, forecasting, and reporting processes. The ideal candidate will bring strong analytical skills and a strategic mindset to deliver insightful financial analysis and support key business decisions. They are working on a hybrid office schedule 3 day a week in office and the position pays based on experience from $130 - 160K + bonus. Please message me on linkedin or email me for immediate consideration john.holtman@roberthalf </p><p><br></p><p>Responsibilities:</p><p>• Lead the development and execution of annual budgets, forecasts, and long-term financial planning processes to ensure alignment with company objectives.</p><p>• Analyze financial data to identify trends, variances, and performance metrics, providing actionable insights to senior management.</p><p>• Create and maintain financial models to support strategic decision-making and business initiatives.</p><p>• Oversee the preparation of monthly, quarterly, and annual financial reports, ensuring their accuracy and compliance with accounting standards.</p><p>• Monitor company spending, implement cost-control measures, and identify opportunities to improve operational efficiency.</p><p>• Collaborate with cross-functional teams to provide financial insights that drive strategic and operational decisions.</p><p>• Manage and mentor a team of financial analysts and accounting professionals, fostering a culture of growth and continuous improvement.</p><p>• Partner with the accounting team during month-end and quarter-end close processes to ensure accurate financial results.</p><p>• Support the establishment and execution of financial policies, governance frameworks, and internal controls.</p><p>• Lead special projects focused on process improvement and automation to enhance financial operations.</p>
We are looking for a dedicated and detail-oriented individual to join our team as a Part-Time Patient Registration Specialist in Boston, Massachusetts. This contract position offers an opportunity to contribute to essential healthcare services by ensuring smooth patient intake and administrative processes. The role requires strong organizational skills and a commitment to delivering exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Manage new patient registrations and inpatient admissions promptly and accurately.<br>• Collaborate with outpatient clinics and care managers to coordinate orders and facilitate same-day scheduling.<br>• Communicate effectively with referring providers to streamline the referral and scheduling process.<br>• Provide financial counseling assistance to uninsured patients, ensuring they understand available options.<br>• Handle office support tasks such as scanning, filing, faxing, and other administrative duties.<br>• Maintain accurate and up-to-date patient records in compliance with healthcare regulations.<br>• Assist with verifying insurance details and resolving registration-related issues.<br>• Work closely with team members to support seamless operations and patient care.<br>• Utilize medical programs and Microsoft Office Suite for efficient data management.<br>• Deliver exceptional customer service to patients and healthcare professionals.
We are looking for a skilled Technical Engineer to join our team in Boston, Massachusetts. In this long-term contract role, you will be responsible for delivering exceptional on-site technical support and ensuring seamless connectivity across various locations, including job sites and office environments. This position is ideal for a proactive, detail-oriented individual who thrives in fast-paced settings and possesses strong problem-solving skills.<br><br>Responsibilities:<br>• Provide direct technical assistance to end users, ranging from executives to interns, ensuring their devices and systems function effectively.<br>• Travel to job sites, including trailers and buildings, to diagnose and resolve technical issues in person.<br>• Install, configure, and maintain network solutions, including routers and wireless systems, to ensure reliable connectivity.<br>• Manage the procurement and deployment of equipment necessary for field operations.<br>• Offer support for laptops, tablets, and other mobile devices, maintaining optimal performance.<br>• Uphold company standards and procedures during all service activities to ensure consistency and compliance.<br>• Collaborate with internal teams to address technical challenges and deliver timely solutions.<br>• Maintain accurate records of service activities and document all work performed for future reference.<br>• Utilize knowledge of Active Directory, Microsoft Exchange, and Palo Alto Firewalls to support system integration and functionality.
