<p>We are looking for a dedicated hybrid Customer Service Representative to join our team in Concord, New Hampshire. In this role, you will provide exceptional support to customers, ensuring their inquiries and concerns are addressed efficiently and professionally. This long-term contract position offers a hybrid work schedule after an initial onsite training period.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone and email, providing accurate information and solutions.</p><p>• Utilize CRM tools to manage customer accounts and track interactions.</p><p>• Assist customers with billing inquiries, clarifying charges and resolving discrepancies.</p><p>• Handle inbound calls promptly, offering exceptional service and maintaining a positive customer experience.</p><p>• Collaborate with internal teams to address complex customer issues and ensure timely resolutions.</p><p>• Maintain detailed records of customer interactions and transactions.</p><p>• Follow established protocols during emergency situations to support customers effectively.</p><p>• Stay updated on company policies, procedures, and services to deliver accurate assistance.</p><p>• Contribute to a team environment, supporting colleagues and sharing best practices.</p>
<p>Robert Half is seeking a Customer Service Representative to join our growing team in Ward Hill, Massachusetts.</p><p><br></p><p><br></p><p><strong>Schedule ONSITE: </strong>Monday–Friday, 8:00am–5:00pm</p><p><br></p><p>In this role, you will support a fast-paced customer care team by handling high-volume inbound calls, processing orders and returns, and serving as a key point of contact for customer inquiries. This is a hands-on, high-transaction environment supporting small businesses and blue-collar customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound customer calls (approximately 500–600 per month)</li><li>Respond to customer questions, complaints, and product/order inquiries</li><li>Process RMAs, returns, and related documentation in an ERP system (Epicor preferred)</li><li>Manage email queues, data entry, and return product logistics</li><li>Act as the primary contact for website inquiries (20–25 calls per day)</li><li>Support order entry and assist with workflow and process improvements</li><li>Collaborate closely with internal teams including accounting, warehouse, and customer care</li></ul><p><br></p><p><br></p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Our client is a growing organization seeking a <strong>Cash Application Specialist</strong> to support their finance team by ensuring the accurate and timely application of customer payments and the overall integrity of accounts receivable. This role will focus on applying and reconciling daily cash receipts, researching and resolving unapplied or short-paid items, and maintaining accurate records within the ERP system. The specialist will also manage customer deductions and chargebacks, including researching validity, preparing dispute documentation, and partnering cross-functionally with Sales, Supply Chain, Trade Marketing, and Customer Service to drive timely resolution. In addition, the role will support account reconciliations, reporting, credit support, and month-end close activities, while analyzing trends and recommending process improvements in a fast-paced, growing environment.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>We are looking for a dedicated <strong>Member Service Representative to join our team in Boston, MA on a long term contract to hire opportunity.</strong> In this role, you will provide exceptional service to credit union members by assisting with transactions, promoting products, and handling inquiries. This is a Contract to permanent position in the banking industry, offering a great opportunity to grow your career while contributing to a dynamic organization. <strong>This is a fully in-person position (no hybrid or remote work).</strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to credit union members by addressing their needs and resolving inquiries.</p><p>• Handle routine financial transactions including deposits, withdrawals, loan payments, and account inquiries with accuracy.</p><p>• Open new accounts for both existing and new members, ensuring compliance with policies and procedures.</p><p>• Promote and cross-sell credit union services such as electronic banking options, debit cards, and other financial products.</p><p>• Process loan applications, assist with lending activities, and disburse approved loans while maintaining accurate records.</p><p>• Manage cash operations, including cash handling, balancing, and vault teller activities.</p><p>• Ensure adherence to banking regulations, federal and state laws, and organizational policies, including compliance with anti-money laundering and Bank Secrecy Act requirements.</p><p>• Support debit card processing by ordering, reviewing activity, and addressing member questions or concerns.</p><p>• Perform additional tasks and responsibilities as needed to contribute to branch operations and member satisfaction.</p>
<p>The Sr. Warehouse Manager is responsible for overseeing all warehouse operations to ensure smooth and efficient processes. This role involves managing staff, ensuring compliance with safety standards, optimizing workflow, and maintaining accurate inventory. The ideal candidate is detail-oriented, demonstrates strong leadership skills, and thrives in a fast-paced environment. </p><p>ESSENTIAL DUTIES / RESPONSIBILITIES: </p><p>• Monitor and ensure the accuracy of inventory management, including receiving, storing, and dispatching goods. </p><p>• Conduct regular inspections of equipment and facilities to ensure functionality and safety. </p><p>• Optimize warehouse workflows and processes to maximize efficiency and productivity. </p><p>• Prepare and analyze daily, weekly, and monthly reports on operations and key performance indicators. </p><p>• Train, mentor, and evaluate team members to build a skilled and motivated workforce. </p><p>• Coordinate with other departments, including logistics and customer service, to ensure seamless operations. </p><p>• Handle and resolve operational issues promptly and effectively. </p><p>• Manage building security and shift opening processes. </p><p>• Completes warehouse operational requirements by scheduling and assigning employees. </p><p>• Maintains warehouse staff by recruiting, selecting, orienting, and training employees. </p><p>• Improves staff performance by coaching, counseling, and disciplining employees. </p><p>• Drive a culture of safety and compliance, ensuring adherence to all regulatory and company standards. </p><p>• Oversee all aspects of warehouse and distribution operations, from inventory planning to order fulfillment and shipping. </p><p>• Leverage lean tools and continuous improvement strategies to streamline processes and maximize efficiency. </p><p>• Play a critical role in major projects such as warehouse and software launches. </p><p>• Serve as a change agent, fostering collaboration and driving standardized practices across warehouse locations. </p><p>ESSENTIAL Skills and competencies: </p><p>• BS degree in Logistics, Supply Chain Management or Business preferred. Min of 5+ years in managing a multishift (1st and 2nd shift) team of 50+ in a warehouse or distribution facility </p><p>• Leadership skills to include: interviewing, hiring, and training. Performance management. Safety. </p><p>• MUST have strong system skills. Including Automated warehouse management systems, ERP/MRP (P-21 would be a huge plus), Advance MS Office suite </p><p>• Must be both strategic and hands on, be able to sit and discuss staffing and budgets, be willing to hop on a fork lift and work</p><p>• Strong communicator, ability to pivot and multi-task, punctual and reliable</p><p><br></p><p><br></p><p><strong><em><u>For Immediate consideration for well qualified candidates, please call me immediately: Eric Lebow 508-205-2127 </u></em></strong></p>
<p>We are looking for a detail-oriented and organized Receptionist to join our team in Boston, MA. This contract position requires a customer-focused individual to serve as the first point of contact for visitors and provide essential administrative support to ensure smooth office operations. The ideal candidate will thrive in a fast-paced environment and possess excellent multitasking capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors, clients, and applicants while ensuring proper security protocols are followed.</p><p>• Manage conference room schedules, including setting up rooms, coordinating catering services, and arranging necessary equipment.</p><p>• Handle incoming and outgoing mail, packages, and freight, as well as arrange messenger services when required.</p><p>• Maintain office supplies inventory and place orders as needed to ensure adequate stock.</p><p>• Respond to insurance-related inquiries and process access requests for building security.</p><p>• Collaborate with the landlord and building management to address facility-related needs.</p><p>• Utilize Microsoft Office Suite and other software to perform data entry and manage communications.</p><p>• Serve as the point of contact for hospitality services, including transportation and reservations for guests.</p><p>• Ensure the reception area remains organized, orderly, and welcoming at all times.</p><p>• Provide assistance with general clerical duties, such as distributing faxes and handling phone calls.</p>
<p>A leading investment organization is seeking a Finance professional to join its Boston team. In this role, you’ll partner with investment, legal, tax, and operations teams to support a diversified portfolio and ensure high‑quality accounting, reporting, and performance analysis.</p><p>You will take a key role in overseeing real assets investments—such as real estate, private credit, and private equity—while contributing to broader cross‑asset initiatives. This position offers the opportunity to collaborate with internal stakeholders and external partners, maintain regulatory compliance, and support the full lifecycle of portfolio investments.</p>
<p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
Robert Half's client in Northborough is looking for a part time general office clerk to assist with tax season.<br><br>Responsibilities:<br>- Greeting guests<br>- E-filing<br>- Data entry<br>- booking appointments<br>- Microsoft Office <br><br>Start Date: 1/26<br>Duration: 3 months<br>Hours: flexible<br>Paying up to $18.50
<p>Our client is hiring a senior finance professional to join a high-performing portfolio finance team supporting private equity, real assets, and private company investments.</p><p><br></p><p>This role owns valuation, accounting, and reporting for complex private investments and works closely with investment, legal, tax, and compliance teams across the full transaction lifecycle. You’ll also contribute to portfolio-wide initiatives, process improvements, and technology-driven enhancements in a fast-paced, sophisticated investment environment.</p>
We are looking for a dedicated and detail-oriented Bilingual Spanish Front Desk Coordinator to join our team on a contract basis in Roxbury, Massachusetts. This role requires a customer-focused individual with strong organizational skills to assist residents and visitors while supporting the management team with administrative tasks. The ideal candidate will have experience in affordable housing and be fluent in both English and Spanish.<br><br>Responsibilities:<br>• Serve as the primary point of contact on-site, answering calls and assisting residents with applications in a courteous manner.<br>• Provide support to the Compliance Manager and Senior Property Manager in handling occupancy-related tasks.<br>• Collaborate with the intern for additional assistance during peak hours.<br>• Respond to inquiries regarding policies and procedures related to applications and re-certifications.<br>• Conduct background checks for tenant re-certifications and verify final eligibility.<br>• Review and execute lease agreements, ensuring accuracy and completeness.<br>• Accurately complete and submit necessary forms for compliance reviews and tenant records.<br>• Gather, verify, and evaluate information for interim transfers, re-certifications, and move-ins.<br>• Assist tenants with understanding rent calculations and completing required materials.<br>• Maintain organized records and ensure timely communication with residents and management.
<p>We are seeking an experienced and detail-oriented individual to manage medical billing, claims, and collections tasks for a healthcare facility in Wakefield, Massachusetts. This role requires expertise in medical denials, appeals, and hospital billing processes to ensure efficient revenue cycle management. This is a long-term contract position offering stability and an opportunity to contribute to a fast-paced healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Process medical billing for hospital services, ensuring accuracy and compliance with regulations.</p><p>• Manage claims submissions and follow up to secure timely reimbursements.</p><p>• Investigate and resolve medical denials by identifying causes and implementing corrective actions.</p><p>• Prepare and submit appeals for denied claims to achieve resolution.</p><p>• Maintain detailed records of billing activities and collections processes.</p><p>• Collaborate with insurance companies and healthcare providers to resolve outstanding claims.</p><p>• Monitor and report on accounts receivable to ensure timely payments.</p><p>• Implement strategies to improve billing efficiency and reduce claim denials.</p><p>• Provide support for audits and compliance reviews, ensuring all documentation is accurate.</p><p>• Stay updated on industry regulations and billing requirements to maintain adherence.</p>
