We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Weymouth, Massachusetts. This is a contract-to-permanent opportunity, ideal for someone passionate about providing excellent customer support in the healthcare sector. The role requires strong communication skills, the ability to multitask, and a commitment to delivering a positive experience for every client.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries with professionalism.<br>• Manage outbound communications to follow up on customer needs and resolve issues effectively.<br>• Perform accurate data entry to maintain and update customer records.<br>• Handle email correspondence and provide timely responses to client concerns.<br>• Schedule appointments and coordinate bookings with precision.<br>• Process orders and ensure accurate entry into company systems.<br>• Utilize Microsoft Excel and Word to complete tasks and generate reports.<br>• Deliver exceptional customer service in a call center environment.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Maintain a thorough understanding of company policies and procedures.
<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office</p><p><br></p><p>Start Date: December 8th</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Work type: Remote</p><p>Pay rate: $22+ (depending on experience)</p><p><br></p><p>** MUST be local to the Massachusetts area</p><p><br></p><p>If interested, please apply now!</p>
<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office</p><p><br></p><p>Start Date: ~December 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Pay Rate: $20-$24</p><p>Work type: Hybrid</p><p><br></p><p>If interested, please apply now!</p>
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>We are looking for a dedicated and detail-oriented Receptionist to join our team on a contract basis fully-onsite in Beverly, Massachusetts. This position is fully onsite and will last approximately two months, with training provided for two days followed by part-time hours. As a key member of our office, you will play a crucial role in supporting administrative tasks and ensuring smooth communication within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to the HR team, including clerical tasks and assistance with special projects.</p><p>• Manage correspondence with clients in a detail-oriented and timely manner.</p><p>• Assist the HR manager with various responsibilities as needed.</p><p>• Handle multi-line phone systems efficiently, ensuring all inbound calls are answered promptly and routed correctly.</p><p>• Maintain a welcoming and organized reception area.</p><p>• Utilize Microsoft Office tools to complete tasks and maintain records.</p><p>• Ensure attention to detail in all tasks to uphold the quality and reliability of work.</p><p>• Collaborate with the receptionist to balance workload and ensure seamless operations.</p>
Robert Half is partnering with an outstanding client that’s seeking a Sales Support Coordinator to join their dynamic and collaborative team. This is a fantastic opportunity for a detail-oriented detail oriented who enjoys supporting a high-performing sales organization and thrives in a fast-paced, team-driven environment. <br> In this role, you’ll play a key part in keeping sales operations running seamlessly. You’ll coordinate monthly sales calls and meetings, communicate daily with the sales team, and prepare presentations, business reviews, and seasonal materials. You’ll also create sales reports, new item forms, and product sell sheets to support business growth. A portion of your work will focus on managing promotional activities and client relationships through various customer portals, including deduction management, fund tracking, and planning and forecasting support. Additionally, you’ll update SharePoint with client information, distribute daily sales blasts, maintain Plan-o-Gram libraries, and ensure all product data is accurate and up to date. <br> The ideal candidate will be organized, analytical, and proactive, with strong communication skills and a team-oriented mindset. A bachelor’s degree is preferred, and proficiency in Microsoft Office is required. If you’re someone who enjoys multitasking, collaborating across departments, and playing an integral role in driving sales success, this is an excellent opportunity to grow your career with a respected and innovative organization. <br> For immediate consideration, please call Dan Duggan at (508) 205-2126.
We are looking for a skilled Receptionist to join our team on a contract basis in Natick, Massachusetts. This position requires an organized and personable individual who excels in managing front desk operations, providing excellent customer service, and supporting administrative tasks. If you are detail-oriented and enjoy working in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, ensuring a courteous and welcoming atmosphere.<br>• Manage a multi-line phone system by answering, screening, and directing calls efficiently.<br>• Handle scheduling tasks, including setting appointments and coordinating calendars.<br>• Perform data entry duties with accuracy and attention to detail.<br>• Organize and maintain files to ensure easy accessibility and proper documentation.<br>• Respond promptly to email correspondence and address inquiries effectively.<br>• Assist with administrative tasks using Microsoft Word, Excel, and Outlook.<br>• Collaborate with team members to ensure smooth daily operations.<br>• Uphold confidentiality and integrity in all interactions.<br>• Provide general support to staff as needed.
We are looking for a friendly and detail-oriented Front Desk Receptionist to join our team in Brighton, Massachusetts. In this role, you will serve as the first point of contact for customers, ensuring they receive outstanding service and support. This is a contract position that requires exceptional organizational and communication skills to manage a variety of front desk responsibilities effectively.<br><br>Responsibilities:<br>• Answer incoming calls promptly and direct them to the appropriate departments.<br>• Welcome and assist customers upon their arrival, fostering a positive and detail-oriented experience.<br>• Operate a busy switchboard while maintaining clear communication with both customers and internal teams.<br>• Provide administrative support, including managing schedules and maintaining records.<br>• Ensure compliance with all required training and protocols to maintain service standards.<br>• Coordinate effectively with team members to address customer needs and inquiries.<br>• Handle customer service requests with efficiency and attention to detail.<br>• Maintain a clean and organized reception area to enhance the overall customer experience.
We are looking for a dedicated and detail-oriented Collections Specialist to join our team in Nashua, New Hampshire. In this role, you will be responsible for managing customer accounts, ensuring timely payments, and addressing any discrepancies with accuracy. This position requires excellent communication skills and the ability to collaborate effectively with various internal departments.<br><br>Responsibilities:<br>• Oversee customer collections while maintaining a high level of professionalism and providing consistent follow-ups.<br>• Reconcile customer accounts by investigating and resolving billing discrepancies promptly and accurately.<br>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address and troubleshoot account issues.<br>• Regularly review and monitor aging reports to ensure accounts are up-to-date and maintain proper records of all transactions.<br>• Process customer payments efficiently and prepare detailed reports on payment activities.<br>• Utilize internal systems for managing accounts, generating reports, and processing transactions.<br>• Ensure compliance with company policies and procedures while managing collections.<br>• Identify opportunities for process improvements to enhance collection efficiency.
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p>Ideal candidate will bring 2+ years of experience in a similar role, FINRA Series 7 and ideally Series 66 (63/65).</p><p>Please reach out to Thatiane Abrantes for more details. Thank you!</p>
We are looking for a detail-oriented Office Clerk to join our team on a contract basis in Boston, Massachusetts. In this role, you will handle a variety of administrative and clerical tasks to ensure smooth daily operations. This position requires adaptability, excellent organizational skills, and a proactive approach to supporting office functions.<br><br>Responsibilities:<br>• Prepare and organize copy room materials for daily office needs.<br>• Set up conference rooms to ensure they are ready for meetings and events.<br>• Assist with hospitality tasks, including stocking supplies in conference rooms.<br>• Perform document scanning and ensure proper digital organization.<br>• Provide receptionist support by answering calls and greeting visitors.<br>• Cover the front desk during lunch breaks or other absences.<br>• Manage labeling tasks and ensure accuracy and timeliness.<br>• Support mailroom operations, including sorting and distributing mail.<br>• Maintain office supplies and restock as necessary.
<p>Our client is a well-established investment management company is looking to add to the Finance team in their Boston office. The Finance team works alongside investment professionals, legal, tax, and operations groups to support and oversee investment activities within a diversified portfolio. Responsibilities include ensuring accurate accounting, reporting, and performance analysis, along with conducting financial analysis and market research to evaluate investment opportunities and trends. The role involves primary oversight of real assets fund investments, including real estate, private credit, and private equity, while also contributing to broader initiatives across asset classes. Collaborating closely with internal functions and external partners, the position ensures compliance with regulations and supports the lifecycle of portfolio investments. The ideal candidate will bring 5+ years of related experience, public accounting and CPA are a plus as well.</p><p><br></p><p>This position is hybrid, with 3 days in office schedule. If you are interested and would like to be considered, please reach out to Thatiane Abrantes.</p>
